Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10632925September 13, 2014
ENGINE, FUEL/PROPULSION SYSTEM
AFTER I START MY CAR AND DRIVE IT FOR LESS THAN ONE MILE, MY CAR WILL STALL WHEN I TAKE MY FOOT OFF OF THE GAS PEDAL TO SLOW DOWN OR STOP. THIS USUALLY HAPPENS WHEN I SLOW/STOP THE CAR FOR THE FIRST TIME AFTER STARTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632947September 13, 2014
SUSPENSION
CAR HAS STARTED MAKING CLUNKING SOUND FROM REAR END OF CAR. TOOK TO AN AUTO MECHANIC REPLACED STRUTS WHEEL BEARINGS HAS SPENT HOURS ON TRYING TO FIND NOISE, EVEN TO THE POINT OF RIDING IN THE TRUNK FOR 15 BLOCKS.VERY CONCERNED THIS COULD LEAD TO SOMETHING BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632892September 12, 2014
UNKNOWN OR OTHER, POWER TRAIN, ENGINE
DRIVING WHILE USING CRUISE CONTROL AT APPROXIMATELY 65 MPH THE CHECK ENGINE, AIR BAG, AND E.S.C LIGHT ILLUMINATED. ALSO, A SIMULTANEOUS INTERNAL ENGINE EXPLOSION RESULTED IN AN INSTANT FIRE AS WELL AS A ROD THROWN FROM THE VEHICLE DAMAGING BLOCK AND SETTING THE CAR ON FIRE FROM A RESULTING MASSIVE OIL LEAK. THERE WAS NO PRIOR DAMAGE LEADING UP TO THE INCIDENT NOR ANY INDICATION TO MY KNOWLEDGE THAT THERE WERE ANY CONCERNS WITH MY CAR TILL IT WAS TOO LATE UNFORTUNATELY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10632905September 12, 2014
AIR BAGS
AIR BAG LIGHT IS ILLUMINATED. WAS TOLD PROBLEM WAS SEAT BELT PRE-TENSIONER ON THE DRIVER SIDE. ALSO, SEAT BELT BUCKLE SENSOR BAD IN PASSENGER BUCKLE. ON GOING INVESTIGATION BY NHTSA NOW FOR THESE ISSUES ON 2006-2008 HYUNDAI SONATA'S. QUOTED PRICE OF $575.00 TO FIX PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632476September 11, 2014
STEERING
THE STEERING WHEEL RATTLES ANYTIME IT GOES OVER ANY BUMS, DIPS, CENTER DIVIDERS OR ANY IMPERFECTION ON THE ROAD. THERE IS A RECALL TILL SEPTEMBER 10TH, 2011...MY VEHICLE IS LESS THAN 20 DAYS FROM THE RECALL DATE AND HAS THE SAME IDENTICAL ISSUE. THE RECALL IS STILL AFFECTING OTHER VEHICLES CLOSE TO THE SEPTEMBER 10 THE, 2010. I TRULY NEED HELP FOR THIS, I AM A SINGLE MOTHER WITH NO CHILD SUPPORT FROM THE FATHER, I CAN'T AFFORD TO FIX THIS ISSUE. I AM UNDER STRESS EVERYDAY FOR THE SAFETY OF MY VEHICLE. PLEASE, I AM BEGGING FOR HELP AND WOULD APPRECIATE IF YOU CAN INVESTIGATE HOW CLOSE IN TIME THE MAKE OF MY VEHICLE IS TO THE RECALL DATE. THERE MUST BE A CONNECTION TO THIS RECALL, CONSIDERING THE FACT THAT MY VEHICLE WAS PRODUCED WITHIN 20 DAYS OF THIS RECALL PERTAINING TO REPLACEMENT OF THE STEERING WHEEL COLUMN; UNIVERSAL JOINT SHAFT. PLEASE HELP ME, I AM PLEADING FOR HELP. I APPRECIATE YOU TAKING TIME TO READ THIS AND WOULD TRULY APPRECIATE ALL YOU ASSISTANCE FOR THE SAFETY OF MY CHILD AND MYSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632481September 11, 2014
ELECTRICAL SYSTEM, AIR BAGS
THE AIR BAG WARNING LIGHT APPEARS ON THE DASHBOARD CLUSTER AND DOES NOT GO OUT. I BROUGHT IT TO THE DEALER (HARDIN HYUNDAI, ANAHEIM, CA) TO HAVE IT RESET BUT IT HAS REAPPEARED. THEY SAID THEY CANNOT IDENTIFY THE SOURCE OF THE PROBLEM FROM A DIAGNOSTIC READING AND DO NOT KNOW WHAT THE EFFECTS OF THE WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632488September 11, 2014
STEERING
THERE IS A LOUD CLICKING SOUND WHEN THE STEERING WHEEL IS TURNED TO THE LEFT OR THE RIGHT. IT STARTED SUBTLE (I.E. NOT AS LOUD ). THEN WITHIN A FEW WEEKS, THE CLICKING NOISE IS VERY NOTICEABLE. IT IS LOUD, AND IT OCCURS EVERY TIME IT IS DRIVEN. IT OCCURS IN PARK, AT LOW MPH - AT HIGHER MPH, AS OF NOW, IT SEEMS TO BE THE MORE SUBTLE SOUND. AFTER RESEARCHING, MY 2011 MODEL IS NOT INCLUDED IN A RECALL THAT OVER 100,000 2011 SONATAS ARE IN. HYUNDAI NEEDS TO INCLUDE ALL 2011 SONATA'S IN THE RECALL. IT IS UNFAIR CAR MANUFACTURERS DO NOT INCLUDE ALL MODELS, WHEN NOW IT IS A KNOWN ISSUE WITH THIS VEHICLE (OFFICIAL COMPLAINTS HAVE BEEN MADE BY PEOPLE LIKE MYSELF). RESEARCH SHOWS PEOPLE ARE REPAIRING AT THEIR OWN EXPENSE - AND ALSO MANY CARS ARE IN TERRIBLE ACCIDENTS DUE TO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632522September 11, 2014
SEAT BELTS, AIR BAGS
I WAS REAR ENDED WHILE AT A STOP BY A LARGE TRUCK THAT WAS GOING 40 MPH. MY AIRBAGS DIDN'T DEPLOY, WHICH DIDN'T SURPRISE ME, BUT MY SEATBELT DID NOT PROPERLY ENGAGE. WHEN I WAS REARENDED, I WENT FORWARD AND MY HEAD HIT SOMETHING, POSSIBLE THE STEERING WHEEL. THE SEATBELT FINALLY ENGAGED AND STRAPPED ME BACK TO THE SEAT. DUE TO THE FAILURE OF ENGAGEMENT, AND MY HEAD HITTING AN OBJECT, I SUSTAINED A SUBSTANTIAL CONCUSSION DUE TO THE HEAD TRAUMA AND HAVE POST CONCUSSION SYNDROME WHICH IS GREATLY EFFECTING ME AT HOME AND AT WORK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10632541September 11, 2014
STRUCTURE:BODY:DOOR
THE DOOR HANDLES ON MY VEHICLE HAVE BROKEN WITHOUT BEING EXCESSIVELY USED. MY FRONT PASSENGER SIDE DOOR HANDLE BROKE OFF WHILE MY MOTHER WAS GETTING INTO THE VEHICLE. 3 MONTHS AGO I OPENED THE BACK DRIVER SIDE DOOR TO PUT IN GROCERIES AND THE HANDLE BROKE. I AM THE SOLE USER OF THE VEHICLE AND I RARELY HAVE PASSENGERS IN MY CAR. THE DEALERSHIP CHARGES $200 TO REPAIR IT EACH TIME. I HAVE RESEARCHED OTHER FORUMS AND OTHERS ARE HAVING THE EXACT SAME PROBLEM ON THE SAME MODEL AND YEAR. IT'S A SAFETY HAZARD FOR ME BECAUSE I HAVE TO GO AROUND TO THE OTHER SIDE OF MY CAR TO PUT STUFF IN OR TAKE STUFF OUT AND IN MANY CASES I AM IN PARKING LOTS WHERE THIS COULD BE DANGEROUS. SOMEONE COULD EASILY PUSH ME OUT AND/OR IF I AM INVOLVED IN AN ACCIDENT AND HAVE PASSENGERS, THEY WOULDN'T BE ABLE TO GET OUT THROUGH THAT DOOR SINCE IT WILL NOT OPEN FROM THE OUTSIDE NOR THE INSIDE. THIS IS GETTING RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632117September 10, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, EXTERIOR LIGHTING
TOOK CAR IN FOR REPAIR OF MALFUNCTIONING STOP LAMP SWITCH ALL THE SAME ISSUES AS IN NHTSA CAMPAIGN 13V113000 EVEN THOUGH MY MODEL YEAR WAS COVERED IN RECALL THEY SAID MY VIN WAS NOT COVERED I WAS CHARGED A FEE TO DIAG THE VEHICLE AND FOR PARTS AND LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632237September 10, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2001 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER AND WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 02V105000 (AIR BAGS) BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000. UPDATED 10/22/2014*LJ THE CONSUMER WAS ADVISED THAT HYUNDAI WAS ONLY RESPONSIBLE FOR REPAIRING THE VEHICLE ONE TIME UNDER RECALL. THE VEHICLE WAS REPAIRED BY ANOTHER MECHANIC BUT, THE FAILURE RECURRED. UPDATED 4/2/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632301September 10, 2014
FUEL/PROPULSION SYSTEM
THE CAR WOULD CRANK BUT NOT START. HAD THIS SAME PROBLEM ABOUT A MONTH AGO, THE CAR FINALLY STARTED AFTER SITTING AWHILE. THIS TIME WHEN IT HAPPENED I COULD NOT HEAR THE FUEL PUMP RUN. I DETERMINED THE FUEL PUMP WAS NOT WORKING. WHEN I WENT TO REMOVE THE FUEL PUMP I DISCOVERED THE ACTUAL PROBLEM WAS A DEFECTIVE ELECTRICAL CONNECTION INSIDE THE FUEL TANK. THE PLASTIC TERMINAL PROTECTION INSIDE THE TANK WAS BURNED THROUGH AND THE TERMINAL MELTED. THIS IS A VERY SERIOUS CONDITION AS IT WAS INSIDE THE TANK EXPOSED TO THE FUEL, AND COULD HAVE CAUSED A FIRE OR EXPLOSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632334September 10, 2014
POWER TRAIN
I RECEIVED A FACEBOOK MESSAGE FROM HYUNDAI MOTOR AMERICA THAT MY 2011 SONATA HAD BEEN RECALLED UNDER HYUNDAI CAMPAIGN 123/NHTSA CAMPAIGN NUMBER 14V-434 FOR A SAFETY ISSUE WITH THE CABLE CONNECTING THE TRANSMISSION RANGE SWITCH TO THE SHIFT LEVER PIN. I SCHEDULED AN APPOINTMENT WITH RED MCCOMBS HYUNDAI NORTHWEST IN SAN ANTONIO, TEXAS. WHEN I BROUGHT MY SONATA IN FOR SERVICE, THE SERVICE ADVISER, [XXX] , INFORMED ME THAT THERE WAS NO RECALL ON MY VEHICLE. LATER, IN THE MAIL, I RECEIVED AN IMPORTANT SAFETY RECALL, NHTSA CAMPAIGN 14V-434. SO NOW I AM UNSURE WHETHER OR NOT MY HYUNDAI SONATA IS UNDER RECALL. PLEASE ADVISE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631804September 9, 2014
SERVICE BRAKES
I WAS GOING STRAIGHT ON A LITTLE STREET WHEN I STEPPED ON THE BRAKES... I FELT THE BRAKE PAD MOVE OUT OF PLACE... AND COULDN'T BRAKE SO I USED THE EMERGENCY BRAKE TO STOP... BUT STILL DON'T KNOW WHAT TO DO...? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631542September 8, 2014
STEERING
STEERING COLUMN BEGAN MAKING NOISE WHEN TURNING EITHER DIRECTION. THERE WAS LOOSENESS IN THE COLUMN THAT PROGRESSIVELY BECAME MORE PRONOUNCED OVER TIME. ON SEPTEMBER 4, 2014,I CONTACTED THE LOCAL HYUNDAI SERVICE CENTER BY PHONE AND WAS TOLD THAT MY VIN WAS NOT COVERED IN THE PUBLISHED STEERING COLUMN-RELATED RECALL FOR THE 2011 SONATA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631710September 8, 2014
STEERING
CAR STEERING MAKE CLICKING/CLUNKING NOISE WHEN STEERING WHEEL IS TURNED FROM LEFT TO RIGHT WITH AN 5-10 DEGREE PLAY IN THE STEERING WHEEL. NOISE APPEARS TO BECOMING FROM THE STEERING COLUMN JOINTS. THERE IS ALSO A LOUD CLICKING NOISE LIKE THERE IS A LOOSE PART IN THE STEERING COLUMN WHEN GOING OVER BUMPS. THIS NOISE EMITS DIRECTLY FROM THE STEERING WHEEL HOUSING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631385September 7, 2014
STRUCTURE:BODY, SERVICE BRAKES
SOMETIME W/IN THE PAST 2 YEARS, I CHECKED YOUR WEBSITE FOR "ANY" MECHANICAL COMPLAINTS THAT HAD BEEN FILED ABOUT THE 2010 HYUNDAI SONATA GLS. THERE WERE 44 (FILED NATIONALLY) FOR BROKEN DOOR HANDLES AND STICKING BRAKE CALIPERS. WELL, YESTERDAY (9-6-2014) AS I WAS ENTERING MY VEHICLE IN THE AFTERNOON, THE DRIVER'S SIDE DOOR HANDLE "BROKE COMPLETELY OFF." I'M RETIRED, SINGLE AND VERY RARELY HAVE PASSENGERS IN MY VEHICLE, THEREBY LITTLE USE OF THE OTHER DOOR HANDLES......JUST 4 YEARS OF USING MY DRIVER'S SIDE DOOR. I'M ELDERLY, NOT AGGRESSIVE OR ROUGH ON EQUIPMENT, NOR IN A HURRY. IT WAS JUST A NORMAL PULL ON MY DOOR HANDLE AND IT SNAPPED COMPLETELY OFF. I'VE EVEN BEEN MORE CAUTIOUS ABOUT OPENING MY DOOR SINCE I READ ABOUT PRIOR COMPLAINTS IN THE PAST ON YOUR WEBSITE. WELL, I JUST THOUGHT I'D ADD MY "TWO CENTS" SINCE DOORS HANDLES SEEM TO BE ONE OF TWO COMMON PROBLEMS W/ MY MODEL. OVERALL, WHEN I LAST CHECKED YOUR WEBSITE AND SAW ONLY 44 COMPLAINTS FOR THE 2010 MODEL, I WAS IMPRESSED......BUT NEVER EXPECTED IT TO EVER HAPPEN TO ME. BAD LUCK I GUESS. HOPE THE DEALERSHIP HONORS THE WARRANTY WHEN I CALL THEM TOMORROW. I BOUGHT THE CAR NEW AND REALLY LIKE IT. IT HAS PERFORMED WELL AND I'M VERY PROACTIVE WHEN IT COMES TO MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631400September 7, 2014
FUEL/PROPULSION SYSTEM
CAR IS ADVERTISED TO GET 25MPG CITY AND 35MPG HIGHWAY WITH A COMBINED RATING OF 27MPG. I AM DRIVING 50-55 MILES PER DAY ON THE HIGHWAY AND 10 MILES IN THE CITY. I DRIVE THIS VEHICLE THE SIMILAR TO MY PREVIOUS CAR. I AM USING LOW RPM ACCELERATION AND MAINTAINING A CONSISTENT SPEED ON THE HIGHWAY. MY CARS MPG IS AVERAGING 27.5MPG FOR AT LEAST 3500 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630947September 5, 2014
AIR BAGS, SEAT BELTS, ELECTRICAL SYSTEM
I RECEIVED A LETTER FROM HYUNDAI THAT MY CAR WAS UNDER RECALL (ISSUE WITH THE PASSENGER AIR BAG BEING DE-ACTIVATED) & URGED ME TO VISIT THE DEALER IF OCS LIGHT WAS ON. HENCE I TOOK IT TO THE DEALERSHIP BASED ON THIS SAFETY RECALL NOTICE. THEY CHECKED THE SYSTEM AND THE FRONT PASSENGER SEAT AND SAID THERE WAS NO PROBLEM AND THAT MY SYSTEM WAS FINE. LESS THAN 1 MONTH LATER THE RED AIRBAG LIGHT APPEARED ON MY DASH BOARD INTERMITTENTLY FOR ABOUT A WEEK BEFORE IT CAME ON AND STAYED ON PERMANENTLY. I RETURNED TO THE DEALER TO HAVE THEM RUN A SYSTEM CHECK AND WAS INFORMED THAT THE ISSUE WAS A SENSOR WAS TRIGGERED DUE TO A FAULTY PASSENGER SEAT BELT ASSEMBLY AND NEEDED TO BE REPLACED AT THE COST OF APPROXIMATELY $400!!! I INFORMED THE DEALER THAT THE AIRBAG LIGHT DID NOT COME ON UNTIL AFTER THEY SUPPOSEDLY WORKED ON OR CHECKED THE AIRBAG SYSTEM DUE TO THE RECALL IN THE 1ST PLACE. I WAS TOLD THAT THIS HAD NOTHING TO DO WITH THE RECALL ISSUE AND THAT I WOULD HAVE TO PAY AT MY EXPENSE BECAUSE IT WAS NOT COVERED BY WARRANTY. BECAUSE I DID NOT HAVE $400 JUST LAYING AROUND TO SPEND, THE PROBLEM HAS NOT BEEN FIXED YET AND NOW MY VEHICLE HAS FAILED THE SAFETY INSPECTION DUE TO THE AIRBAG ISSUE!!! IF HYUNDAI HAS A MANUFACTURING DEFECT SHOULD IT NOT BE THEIR RESPONSIBILITY TO INSPECT IT TO SEE IF THE RECALL IS APPLICABLE INSTEAD OF CHARGING THE CUSTOMER FOR IT? SECONDLY, IF THIS INVESTIGATION PROVES THAT HYUNDAI HAS INSTALLED DEFECTIVE SAFETY EQUIPMENT IN THESE VEHICLES ACROSS THE BOARD, SHOULDN'T EVERY CUSTOMER WHO HAD TO PAY OUT OF POCKET EXPENSE TO HAVE THE SEAT BELTS REPLACED BE FULLY REIMBURSED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630944September 5, 2014
STEERING, POWER TRAIN, SUSPENSION, SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,851. MAILED OUT 11/12/14 CONSUMER REQUEST*LJ UPDATED 03/17/15*LJ UPDATED 08/28/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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