Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10637632September 19, 2014
AIR BAGS
AIRBAG LIGHT CAME ON WEEKS AGO. TODAY, WE DISCONNECTED THE BATTERY AND REMOVED THE FUSES TO RESET THE SYSTEM. THE AIRBAG LIGHT IS STILL ON. RESEARCH SUGGESTS THIS IS A MALFUNCTION THAT IS COMMON IN OUR CAR MODEL AND AIRBAG MAY NOT DEPLOY IN A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637646September 19, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 41,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637172September 18, 2014
ELECTRONIC STABILITY CONTROL (ESC)
CASUAL DRIVING JUST PROCEEDING FROM A STOP SIGN AND SUDDENLY ESC FLASHES AND STEERING GOT STIFF AND BRAKES SEEMED TO STUTTER AND GRINDING SOUND WITHOUT MY PRESSING OF BRAKE. HAD COSTLY REPAIR DONE AT HYUNDAI DEALER AND EXACTLY 12 MONTHS LATER SAME PROBLEM. THE ESC SEEMS TO BE AN ISSUE AND DOES INTERRUPT NORMAL DRIVING EVEN IF THE ESC IS OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637303September 18, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT BUCKLE FRACTURED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SEAT BELT BUCKLE SENSOR PRETENSIONER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637304September 18, 2014
ELECTRONIC STABILITY CONTROL (ESC), STRUCTURE:BODY
I HAVE HAD MY 2010 HYUNDAI SONATA SINCE 2011. WHEN I HAD 60 THOUSAND MILES ON THE CAR IT WAS UNDER WARRANTY SO I HAD 2 DOOR HANDLES THAT HAD TO BE REPLACED DUE TO THEM BRAKING OFF IN THE SAME AREA. THEY REPLACED THEM FREE FOR ME BUT NOW I HAVE ANOTHER HANDLE THAT IS BROKEN OFF. HAS THERE BEEN A RECALL ON THEM BREAKING IF SO I WOULD LIKE TO KNOW WHY I WAS NEVER SENT ANY INFORMATION ON THAT. WHEN I TALK WITH THE PEOPLE AT THE DEALERSHIP ONE DEALER TELLS ME THEY HAVE HAD PROBLEMS WITH THE 2010 SONATA DOOR HANDLES, BUT ANOTHER DEALERS SAYS THAT THEY HAVEN'T. WHAT IS THE TRUTH. THEY BREAK OFF IN THE SAME AREA AND THIS TIME I AM NOT UNDER WARRANTY SO THEY WANT TO CHARGE ME $310.00 TO REPLACE THE HANDLE. THAT IS SO OUTRAGEOUS. ALSO THE DOOR HANDLE ON THE DRIVER'S INSIDE POP AND YOU HAVE TO ROLL DOWN WINDOW AND OUT FROM THE OUTSIDE. I HAVE DECIDED THAT I WILL BE SELLING THIS CAR AND WILL NOT BUY A HYUNDAI AGAIN AND WILL NOT ADVISE ANYONE ELSE TOO. TO ME THESE ARE EASY FIXES THAT THE DEALERS ARE CHARGING YOU OUTRAGEOUS PRICES FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637011September 17, 2014
STEERING
I RECENTLY TOOK MY VEHICLE BACK TO HYUNDAI IN NEWPORT NEWS, VA AND WAS TOLD BECAUSE MY VEHICLE IS OUT OF WARRANTY THAT I WOULD HAVE TO PAY OVER $500 TO HAVE MY STEERING COUPLING REPLACED WHEN I FIRST BROUGHT THIS TO THEIR ATTENTION IN 2010-2011. MY CAR WAS BUILD IN MAY 2010 AND FALLS UNDER THE SAFETY RECALL BUT BECAUSE MY VIN WAS NOT PART OF THE RECALL I AM NOT COVERED WHICH IS UNACCEPTABLE AND SHOULD NOT HINDER THE LIFE OF MYSELF OR MY DAUGHTER. I HEAR CRANKING AND TICKING EVERY TIME I TURN MY WHEEL AND I HAVE TO DRIVE EXTRA CAREFUL DUE TO FEAR OF MY STEERING WHEEL BECOMING LOCKED. THIS IS UNACCEPTABLE AND UNSAFE. I CONTACTED HYUNDAI MOTOR AMERICA AND THEY SAID I CAN PAY UPFRONT AND FILE A CLAIM FOR REIMBURSEMENT THAT TAKES 4-6 WEEKS TO APPROVE OR DENY BASED ON WHAT THEY FEEL I SHOULD RECEIVE IF I RECEIVE ANYTHING AT ALL. WE SPEND THOUSANDS OF DOLLARS IN REPAIRS ONLY TO BE LET DOWN BY THIS COMPANY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637128September 17, 2014
STEERING
CAR TAKEN TO DEALER FOR RECALL WORK CAMPAIGN 122 BRAKE TUBE AND CAMPAIGN 123 TRANSAXLE SHIFT LEVER. DEALER REPRESENTATIVE INSPECTED CAR AND NOTIFIED OWNERS THAT THE STEERING COUPLER WAS FAILING AND NEEDED TO BE REPLACED. REPRESENTATIVE SHOWED US THE PART AND STATED THAT THE MATERIAL THAT IT WAS MADE OF WAS "TOO SOFT" AND THAT THE PART WOULD FAIL AND LEAVE THE CAR "UNSTEERABLE" DURING OPERATION. WE AUTHORIZED THE REPAIR OF THE STEERING FLEXIBLE COUPLING PART 56315-2K000-FFF A $4.41 PART THAT REQUIRED $270.00 IN LABOR TO REPLACE. THIS REPAIR IS NOT COVERED BY HYUNDAI WARRANTY. A SHORT SEARCH ON THE INTERNET REVEALED THAT MANY OTHER SONATA OWNERS ARE NOTICING THE SAME DEFECT IN THE STEERING. AS OWNER OF THIS CAR WE ARE ABLE TO HAVE THIS REPAIR MADE FOR US AND THE MOTORING PUBLIC'S SAFETY. MY FEAR IS THAT OTHER HYUNDAI SONATA OWNERS WILL IGNORE OR NOT NOTICE THE CLUNK OF THE STEERING WHEELS OPERATION BEFORE THIS PART FAILS TRAGICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633465September 16, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2011 SONATA WAS PURCHASE BRAND NEW. AFTER JUST HAVING THE VEHICLE 2 1/2 YEARS I NOTICED THAT I HAD ALREADY ACCUMULATED 48000 MILES. I HAVE NOT WORKED SINCE PURCHASING THE VEHICLE AND I HAVE NOT TRAVELED IN THE VEHICLE. THE FURTHEST ONE WAY THAT I MAY GO IS 10 MILES TO SHOP. I ONLY DRIVE THE CAR 15 DAYS EACH MONTH. I HAVE NOW HAD MY CAR 3 YRS AND 4 MONTHS AND I ALREADY HAVE 69,000 MILES ON IT. WHICH MEANS THAT BETWEEN NOVEMBER 2013 AND TODAY, I HAVE PUT 21000 MILES ON THE CAR. THAT IS FAR FROM RIGHT. I HAVE ONLY PUT ABOUT 5000 - 8000 ON THE VEHICLE, IF THAT MANY. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT I WOULD NEED A CAMERA TO PROVE ANY MECHANICAL ERROR SINCE THEY DIDN'T SEE ANYTHING. THERE IS OBVIOUSLY SOMETHING WRONG WITH THE VEHICLE. THIS IS AFFECTING MY WARRANTY SINCE I HAVE GONE OVER 60000 AND A LOT OF MECHANICAL PROBLEMS WILL NO LONGER BE COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633529September 16, 2014
SERVICE BRAKES
I HAD MY CAR TOWED TO THE DEALERSHIP IN JANUARY AFTER MY BRAKES FAILED ON THE WAY TO WORK. BY PUTTING THE BRAKE PEDAL ALL THE WAY TO THE FLOOR I WAS ABLE TO STOP THE CAR. THE DEALERSHIP TOLD ME IT WAS THE RIGHT REAR CALIPER THAT HAD SEIZED. THEY REPAIRED THAT CALIPER, BUT I EXPRESSED MY CONCERN FOR THE LEFT REAR CALIPER BEING DAMAGED AND WAS TOLD THAT IT WAS "FINE." WELL A FEW MONTHS LATER, MY LEFT REAR CALIPER HAS SEIZED AND I HAD IT TOWED TO THE DEALERSHIP. THEY TELL ME THAT IT IS NO LONGER UNDER WARRANTY. I TOLD THEM THAT THIS IS A KNOWN ISSUE AND THAT I EXPRESSED MY CONCERN ABOUT THE LEFT REAR CALIPER IN JANUARY. THEY TELL ME THAT IT IS UP TO HYUNDAI TO DECIDE WHETHER IT WILL BE COVERED OR NOT. THIS IS RIDICULOUS! PEOPLES' LIVES ARE AT RISK! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633577September 16, 2014
SEAT BELTS, AIR BAGS
MY DASHBOARD WARNING LIGHT (RED TEXT: AIR BAG) WENT ON AS I WAS DRIVING AND HAS NOT SHUT OFF. WHEN I CALLED HYUNDAI CORPORATE THEY SAID THIS WAS DUE TO AIR BAG SENSORS ON PASSENGER SEAT AND WAS PART OF AN ONGOING OCS SETTLEMENT SO THEY MADE AN APPT WITH NORTH COUNTY HYUNDAI. WHEN THE DEALER INSPECTED THE ISSUE, THEY SAID IT WAS NOT PART OF THE OCS SETTLEMENT AND THAT IT IS A SEAT BELT TENSIONER/SEAT BELT BUCKLE ISSUE (DIAGNOSTIC CODE B1706) AND THAT IT IS NOT A SAFETY RECALL ITEM, NOR IS IT COVERED UNDER WARRANTY AND WOULD COST ME $336.90. FROM WHAT I HAVE LEARNED, THIS ISSUE RENDERS THE AIR BAG SYSTEM INOPERATIVE SO I AM WONDERING WHY HYUNDAI IS NOT FORCED TO COVER THIS SYSTEM DEFECT UNDER WARRANTY OR IF THERE ARE PLANS AT NHTSA TO ISSUE A MANDATORY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633591September 16, 2014
VEHICLE SPEED CONTROL
BOUGHT A BRAND NEW 2012 SONATA A COUPLE OF YEARS AGO, AND THE ENGINE SERVICE LIGHT WAS ILLUMINATED LAST SATURDAY MORNING AFTER I TRIED THREE TIMES TO START THE CAR. ON HIGHWAY I HAD TROUBLE REACHING 45 MPH, THE LOWEST SPEED LIMIT. IT'S CAUSED BY LOW FUEL PRESSURE. I DID SOME ONLINE SEARCHING AND FOUND THAT SONATA 2006 HAD THE RECALL OF FUEL PUMP FAILED PREMATURELY. I CAN NOT BELIEVE THE SAME ISSUE IS HAPPENING TO THEIR 2012 ONES. AM I THE ONLY ONE WHO HAVE THIS PROBLEM WITH 2012 SONATA? THIS PARTICULAR ISSUE IS NOT COVERED UNDER WARRANTY. I CALLED THE DEALER AND MADE AN APPOINTMENT A WEEK AWAY. OBVIOUSLY THEY HAVE LOTS OF CARS TO SERVICE. IRONICALLY, I JUST RECEIVED THEIR RECALL LETTER ON 2012 SONATA FOR THEIR "INABILITY TO PLACE THE TRANSAXLE INTO THE PARK POSITION". HAVE TO RENT A CAR BECAUSE MINE MIGHT GET STRANDED ANYWHERE AT ANY TIME. WORST-CASE SCENARIO: REAR-ENDED BY CARS THAT ARE DRIVING AT A PERFECTLY NORMAL SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633631September 16, 2014
ENGINE
I PURCHASED MY VEHICLE IN APRIL 2012. CAR HAS BEEN SERVICED ONLY BY BRANDON HYUNDAI SERVICE CENTER. LAST SERVICE WAS DONE ON 7/25/2014. ON AUGUST 31ST MY CAR CUT OFF WHILE DRIVING. CAR WAS TOWED TO BRANDON HYUNDAI. ON SEPT 5, I RECEIVED A CALL FROM SERVICE DEPT SAYING DIAGNOSIS FOUND THE ENGINE WAS LOCKED UP. THEY COULDN'T TELL ME WHY BECAUSE IT HAD OIL AND NO LEAKS. IT WOULD HAVE TO BROKEN DOWN TO FIND OUT WHY ENGINE LOCKED UP WHICH WOULD COST ME $500-$600. ALSO, A USED ENGINE WOULD COST ME $6200. ON 9/15/14, I CALLED HYUNDAI CUSTOMER SERVICE AT 12:27PM AND SPOKE TO ESPERANZE. I EXPLAINED TO HER MY SITUATION. SHE ADVISED ME TO CALL BACK WITH ID# AND SPEAK TO A CASE MANAGER. AT 12:29PM, I CALLED BACK AND SPOKE TO CASE MGR MARIATTA. SHE STATED SHE COULD DO NOTHING FOR ME AND REFERRED ME BACK TO THE DEALERSHIP TO HAVE DIAGNOSIS DONE. I EXPLAINED TO HER THAT I DIDN'T HAVE $600 TO PAY FOR DIAGNOSIS. CASE#6878995. SHE STATED THAT MAYBE DEALERSHIP COULD HELP ME WITH SOME ARRANGEMENTS SINCE WARRANTY RECENTLY EXPIRED AND TOLD ME TO HAVE A GOOD DAY. I AM CURRENTLY DRIVING A LOANER CAR. I NEED HYUNDAI TO TAKE RESPONSIBILITY AND PLEASE GET MY CAR REPAIRED OR ANOTHER CAR. THANKS SO MUCH! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633603September 16, 2014
SERVICE BRAKES
THURSDAY THE 11TH WAS GOING INTO TOWN FOR SOME ITEMS. CAME TO A STOP LIGHT WITH A CAR A HEAD OF ME WHEN THE LIGHT TURNED GREEN WE WENT. THE CAR THAT WAS IN FRONT OF ME MADE A RIGHT HAND TURN I WAS GOING ABOUT 30 TO 35 MPH WHEN I WENT TO APPLIED THE BRAKES THE WOULD NOT GOO DOWN FELT LIKE A BRICK WAS UNDER MY FOOT. FRIDAY THE 12TH WAS LEAVING WORK GOT STOPPED BY A RED LIGHT A AGAIN WHEN THE LIGHT TURNED GREEN I TOOK OFF I WAS GOING ABOUT 35 MPH WHEN I LOOKED TO MY RIGHT THEIR WAS A CAR COMING OFF THE OFF RAMP AND NOT STOPPING WHEN I APPLIED THE BRAKES AGAIN THEY WOULD NOT GO DOWN FELT THE SAME WAY LIKE THERE WAS A BRICK UNDER MY FOOT. HAD TO SLAM INTO THE CURB TO AVOID BEING HIT ON THE SIDE. TOOK CAR TO THE DEALER SHIP THEY SAY THERE'S NOTHING WRONG WANTS ME TO PAY FOR NEW RIM AND TIRE FOR 320 DOLLARS. I HAVE READ A BUNCH OF THE SAME THINGS HAPPENING TO OTHER PEOPLE AND NOTHING HAS BEEN DONE NEEDS TO BE LOOKED INTO BEFORE SOME ONE GETS KILLED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10633763September 16, 2014
EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE
I GUESS I WASN'T THE ONLY ONE WITH MELTING DASHBOARD AND BOTH SIDE MIRROR HOUSING UNITS. TODAY 9-16-14, DEALER IS REPLACING MY DASH N HOUSING FOR THE SECOND TIME!!! I WAS SO FED UP WITH DEALER AND GOT CORPORATE INVOLVED, SO THEY CALLED TODAY 9-16-14 AND TOLD ME JUST ENJOY YOUR MELTING CAR. THEY SAID THEY CANT DO ANYTHING ABOUT IT. I AM SURE ITS GOING MELT AGAIN AND HOPING SO. I WILL HAVE TO GET A LEMON LAWYER AND SETTLE IT. IT IS NOT DEFECTIVE PARTS. ITS THE CAR ITSELF!!!! THIS HYUNDAI WILL BE MY FIRST AND WILL BE THE LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633133September 15, 2014
EQUIPMENT ADAPTIVE/MOBILITY
GOT A RECALL, AND WAS GIVEN AN APPOINTMENT FOR 1 WEEK LATER AT 9-15-14 @9 : 00. DROVE 26 MILES AND THAY SAID THEY DID NOT HAVE THE PARTS IN, AND DID NOT CONTACT ME NOT TO SHOW UP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633189September 15, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE IN PARK, THE VEHICLE ROLLED FORWARD AND CRASHED INTO A CURB. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 26,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10633248September 15, 2014
STRUCTURE:BODY, ENGINE, SEATS
WE WERE TRAVELING DOWN HIGHWAY 125 WHEN MY 2012 HYUNDAI SONATA HYBRID CAUGHT ON FIRE. IT COMPLETELY BURNED TO THE GROUND. WE HAD ABOUT 5 SECONDS TO JUMP OUT OF CAR. ALL 4 OCCUPANTS GOT OUT OF CAR THANK YOU GOD. *TR
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#10633253September 15, 2014
STEERING, SUSPENSION, TIRES
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 51 MPH, THE STEERING BECAME UNSTABLE AND THE VEHICLE VIBRATED AND VEERED FROM LEFT TO RIGHT. THE FAILURE OCCURRED DAILY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE CONSUMER STATED WHILE DRIVING AT ANY SPEED, HE HAD TO CONTINUALLY TWEAK THE STEERING WHEEL TO KEEP IT FROM DRIFTING FROM SIDE-TO-SIDE. THE REPAIR SHOP STATED THE VEHICLE WAS WITHIN FACTORY SPECS AND NO ADJUSTMENT WAS NEEDED. THE CONSUMER ALSO STATED THERE A RUMBLING AND VIBRATION NOISE COMING FROM THE TIRES, BUT THE DEALER REFUSED TO ROTATE THE TIRES. UPDATED 11/26/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633261September 15, 2014
SERVICE BRAKES, HYDRAULIC:FLUID
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE ENGAGED. THE CONTACT HAD TO USE EXCESSIVE FORCE SEVERAL TIMES BEFORE THE VEHICLE HALTED. THE FAILURE OCCURRED FIVE TIMES. THE DEALER STATED THAT THE BRAKE FLUID WAS CONTAMINATED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633275September 15, 2014
FUEL/PROPULSION SYSTEM
WHEN STARTING THE CAR, THE "MPG" METER DECREASE ABOUT 1/8 PERCENT EVERY SINGLE TIME I START THE CAR. DAVE NEVER RECEIVED SERVICES FOR SALES, SERVICES, OWNERS PLUS AND HYUNDAI REFUSED ASSISTANCE BECAUSE THEY SAID YOU WILL NEVER RECEIVE SERVICES UNTIL YOUR CAR RUNS 7,000 MILES FOR "ANY" SERVICES OR PAY RIGHT THEN AND THERE $100 - 115/HOUR TO 'DRIVE-IN' THEIR SERVICES! ALL HYUNDAI WERE RUDE AND BIAS AND I WILL SEND A LETTER TO THE FTA FEDERAL AGENCIES IN THE UNITED STATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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