Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11415992May 10, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED BACK TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415711May 9, 2021
STEERING, SUSPENSION
MY STEERING SYSTEM IS LOOSE AND MAKE THE CAR HARD TO CONTROL AT TIMES. I HAVE HAD A FRONT END ALIGNMENT DONE WHICH HAS NOT HELPED. I HAVE HYUNDAI ABOUT THE PROBLEM BUT HAVE NOT GOTTEN ANY HELP IN THIS PROBLEM. I UNDERSTAND THE THE STEERING WHEEL COUPLER IS MADE OF PLASTIC. THIS PROBLEM HAPPENS ON ANY STREET OR HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415754May 9, 2021
ENGINE
I WAS DRIVING TO WORK I GOT ABOUT 5 MINUTES AWAY FROM JOB THE LIGHT AHEAD TURNED YELLOW I WENT TO EASE ON THE BRAKE PREPARING TO STOP MY STEERING WHEEL LOCKED CAR CAR SHUT OFF AND WOULDNT START LIKE I SAID I WAS 4 MINUTES AWAY FROM MY JOB SO I MANAGED TO GET IT THERE I CHECKED ALL FLUIDS THEY WERE FINE HOWEVER WHEN I DID OPEN THE HOOD IT WAS SMOKING FROM MY ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415669May 8, 2021
ENGINE, POWER TRAIN
I WAS DRIVING TO WORK AT LIKE 4:00 IN THE MORNING IT WAS STILL DARK OUTSIDE THE LIGHT TURNED GREEN AND AS I HIT THE GAS PEDAL THE CAR STALL IT WAS MOVING SLOW SO ON MY RIGHT HAND SIDE THERE WAS A BUILDING SO I TRY TO MAKE IT TO THE PARKING LOT THE CAR STARTED TO POWER DOWN IN A KNOCKING NOISE STARTED IT WAS A BUSY MORNING IN THE MORNING WORK TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415684May 8, 2021
AIR BAGS, SUSPENSION
AIR BAG LIGHT STAYS ON, THE DRIVER SEAT BELT DOESN'T ALWAYS SECURELY CLICK DOWN, AND THE PASSENGER OCCUPANT LIGHT INTERMITTENTLY WORKS. THE BUSHING IN THE REAR SPINDLE IS SEVERLY WORN AND CAUSING THE CAR TO SWAY AND BOUNCE ON ROAD MAKING IT HARD TO CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415693May 8, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
WHAT SEEMS TO BE RANDOM AND WITHOUT PROVOCATION, THE CAR WILL SOUND A BEEPING ALARM THAT ONLY SOUNDS ON THE INTERIOR, IT WILL DEACTIVATE THE ACCELERATOR (BASICALLY PUTS THE CAR IN NEUTRAL), AND WILL DISPLAY A WARNING MESSAGE THAT READS "HYBRID SYSTEM WARNING! SAFELY STOP AND DO NOT DRIVE. CHECK BRAKE". NO MATTER WHAT SPEED THE CAR IS TRAVELING AT, IT CAN UNDERGO THIS PROBLEM. IF BRAKES ARE APPLIED DURING THIS ISSUE, IT WILL SOUND AS IF THE BRAKES ARE GRINDING AND ARE NOT FUNCTIONING PROPERLY. THE ISSUE CAN ONLY BE RESOLVED BY PUTTING THE VEHICLE IN PARK, TURNING OFF THE VEHICLE, AND RESTARTING IT. IF THIS IS DONE, THE CAR IS BACK TO 'NORMAL' FUNCTION. IT HAS CERTAINLY BEEN A SAFETY HAZARD AS IT HAS DONE IT MULTIPLE TIMES IN BUMPER TO BUMPER TRAFFIC WHILE TRAVELING AT HIGHER RATES OF SPEED, AND THE CAR STALLS OUT IN THE MIDDLE OF THE FREEWAY. THE HYUNDAI SERVICE DEPARTMENT HAS FOUND NO ISSUE AFTER RUNNING DIAGNOSTICS, AND SAYS THERE IS NOTHING THAT CAN BE DONE TO REMEDY THE ISSUE OVERALL. I WOULD ESTIMATE THIS EXACT ISSUE HAS OCCURRED APPROXIMATELY 20 TIMES, PERIODICALLY, OVER THE LAST 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415695May 8, 2021
UNKNOWN OR OTHER
MY VEHICLE DIDN'T PASS SAFETY INSPECTION DUE TO THE BRAKES GOING ALL THE WAY TO THE FLOOR WHEN PRESSED. HYUNDAI CASE NUMBER #16939771 WAS CREATED AND IT WAS TAKEN TO TONY HYUNDAI IN WAIPIO HAWAII TO BE SERVICED. THE ACTIVE HYDRAULIC BOOSTER WAS FOUND FAULTY AND REPLACED THEY STATED ALL WAS FINE BUT PEDAL WILL STILL TOUCH THE FLOOR AND BRAKE SENSITIVITY IS EXTREMELY HIGH CAUSING FULL ONSET OF BRAKES WHILE DRIVING AT FREEWAY SPEEDS. THIS IS A SAFETY HAZARD AND HAS NEARLY CAUSE ME TO LOSE CONTROL AT HIGH SPEEDS SEVERAL TIMES. I AM UNABLE TO DRIVE THIS VEHICLE ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415505May 7, 2021
ENGINE, VEHICLE SPEED CONTROL
I HAVE BEEN RECEIVING A 'SAFETY STOP. CHECK HYBRID SYSTEM' WARNING MULTIPLE TIMES. I HAVE TAKEN IT TO HYUNDAI MULTIPLE TIMES TELLING THEM OF THE ISSUE. THEY KEPT TELLING ME NO ISSUE COULD BE FOUND. THE LAST INSTANCE THEY UPDATED THE SOFTWARE IN THE CAR IN WHAT APPEARS TO BE A HAIL MARY TO SAY THEY DID SOMETHING. LAST NIGHT I WAS TRAVELING I WAS TRAVELING ON THE HIGHWAY AT ABOUT 60 MPH. THE CAR STARTED DINGING AND GAVE ME THE WARNING ERROR ATTACHED. THE CAR COMPLETELY LOST POWER AND ONLY ALLOWED ME TO COAST. I WAS LUCKY ENOUGH TO BARELY ABLE TO GET MYSELF INTO A LOCATION OF RELATIVE SAFETY. I PARKED THE CAR AND RESTARTED IT AND WAS ABLE TO DRIVE ONCE AGAIN. THIS CONTINUES TO BE AN ISSUE, EXTREMELY UNSAFE, AND HYUNDAI CANNOT GIVE ME AN EXPLANATION OR FIX THE PROBLEM. THIS IS UNACCEPTABLE AND ALMOST LEAD TO A MASSIVE ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415518May 7, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SEATBELT FAILED TOO RETRACT CORRECTLY ALLOWING DOOR TO BE SHUT ON IT LEADING TOO DOOR AJAR SENSOR DAMAGE OR FAILURE LEAVING RED LIGHT AT BOTTOM OF DRIVER DOOR ALWAYS TURNED ON DRAINING BATTERY EVERY TIME OVERNIGHT. ONLY FIX FOR THIS WAS TOO REMOVE SENSOR TO PREVENT BATTERY DRAIN BUT NOW MY CAR LOCKS DOOR EVEN WITH ENGINE TURNED ON. SAFTEY ISSUE. COST OF FUEL ROADSIDE UNLOCK ASSISTANCE AND BATTERY CHECK OR REPLACEMENT COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415520May 7, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
YES I WAS DRIVING ON THE EXPRESSWAY I SAW SMOKE COMING FROM MY VENTS. I MADE IT TO THE NEAREST NEIGHBORHOOD BY MY HOME STOPPED FOR IT TO COOL DOWN FOR 10 MINUTES I START MY CAR BACK UP & IT WAS PERFECTLY FINE BY TIME I MADE IT TO A STOP SIGN IT CAUGHT ON FIRE WHILE I WAS IN THE CAR. THE FIRE DEPARTMENT TOLD ME IT WAS DUE TO AN ELECTRIC/ENGINE PROBLEM & NOTHING WAS MY FAULT. I DON'T HAVE INSURANCE TO COVER IT. THE NEXT MORNING I FOUND OUT ON THE INTERNET THAT ALL HYUNDAI'S AND KIAS HAVE A RE CALL ON CARS DUE TO ENGINE FIRE RISK. I WAS REALLY DEVASTATED WHEN I FOUND OUT THAT MY CAR HAS BEEN ON RE CALL NOT ONCE OR TWICE BUT THREE TIMES. BY LAW, IAM AUTHORIZE TO GET A CAR OR A CHECK OF HOW MUCH THE CAR IS WORTH. I TALKED TO HYUNDAI MOTOR AMERICA HEADQUARTERS MRS.GRETCHEN TOLD ME THAT THEY NOTIFY ME AT THE ADDRESS THAT THE CAR WAS REGISTERED IN & NOT MY CURRENT ADDRESS AND ALSO SHE STATED IT'S MY FAULT. WHICH I DON'T UNDERSTAND HOW WHEN NOBODY CALLED TEXT OR EMAIL ME PERSONALLY JUST TO SEE IF I MADE IT TO MY RE CALL APPOINTMENT IN JANUARY. NOT ONLY I HAD ANOTHER ONE IN MARCH I DIDN'T KNOW ABOUT AS WELL THEN THEY HAVE ANOTHER RE CALL I JUST FOUND OUT ABOUT IN JUNE HYUNDAI BETTER AND HAS TO DO SOMETHING NOW I COULD OF LOST MY LIFE & I LOST EVERYTHING I HAD MY PHONE FEDEX EQUIPMENT IMPORTANT PAPERWORK ETC. FYI INSURANCE HAS NOTHING TO DO WITH A RE CALL CAR. BY LAW I SUPPOSE TO GET SOMETHING FOR THAT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11415558May 7, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED, WHILE A PASSENGER WAS SEATED IN THE PASSENGER'S SEAT. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,989.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415571May 7, 2021
STEERING, WHEELS
DRIVING ON DRY ROAD, IN MIDDLE LANE OF THREE LANES GOING 65 MPH. SUDDENLY, RIGHT REAR TIRE "POOFED" BUT I KEPT CONTROL, STARTED TO LOOK RIGHT TO GET OFF ROAD. TOOK FOOT OFF GAS, DID NOT PUT ON BRAKE. SUDDENLY, LEFT REAR "POOFED" AND THEN AN EXTREMELY LOUD-METAL ON METAL- SOUND OCCURRED BACK LEFT AND MY CAR JACK KNIFED INTO THE PASSING , FAST LANE. A DUMP TRUCK TRAVELING IN THAT LANE STRUCK ME, FRONT END AND MY DOOR. THE TRUCK HIT ME AND I ROLLED INTO THE GRASSY MEDIUM, ROLLING OVER SEVERAL TIMES. THE SAFETY DEVICES WORKED FABULOUSLY AND MY ONLY INJURIES WERE FROM THE SEAT BELTS WHICH SAVED MY LIFE. I AM LUCKY TO BE ALIVE AND I HOPE THIS DOESN'T HAPPEN TO SOMEONE ELSE. I WAS IN ICU FOR 5 DAYS AND HOSPITAL FOR A TOTAL OF 9 DAYS, I AM WILL BE RECOVERING AT HOME FOR MONTHS. I WOULD LIKE IT INVESTIGATED THAT EITHER A MECHANICAL ISSUE OR TIRE ISSUE CAUSED THE ACCIDENT. I ONLY HAD 2300 MILES ON THE CAR.*DT*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11415606May 7, 2021
SEATS
I JUST PURCHASED MY 2011 HYUNDAI SONATA FROM A PREVIOUS OWNER. SEVERAL RECALLS REPAIRS HAVE BEEN PERFORMED ON THE VEHICLE PRIOR TO MY PURCHASE. THE ISSUE I'M REPORTING - THE DRIVER'S SIDE SEAT IS STUCK IN THE RECLINE POSITION AND THE SEAT WILL NOT GO BACK UP OR MOVE FORWARD TO INCLINE POSITION. I'M DRIVING WITH NO BACK SUPPORT. THE OTHER DRIVER'S POWER SEAT CONTROLS WORK EXCEPT FOR THE ONE THAT RAISES THE BACK OF THE SEAT. IN THE EVENT OF A CRASH, THE SEAT COULD INADVERTENTLY RECLINE AND INCREASE THE RISK OF A VERY SERIOUS INJURY OR FATALITY. MORE POWER SEAT FAILURES HAVE BEEN REPORTED ON THE HYUNDAI FORUM: HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/POWER-SEAT-FAILURE-HELP-NEEDED.107030/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415616May 7, 2021
STEERING
MY STEERING KEEPS LOCKING UP WHILE I AM DRIVING DOWN THE ROAD. I HAVE TO STOP MY CAR, PUT IT IN PARK AND TURN MY CAR OFF. THEN RESTART MY CAR IN ORDER FOR IT TO UNLOCK. I HAVE ALMOST CAUSE SOME WRECKS. MY CAR IS NOT THAT OLD TO BE HAVING THIS ISSUE. WHEN I WENT ON YOUTUBE TO SEE WHAT I CAN DO TO FIX IT, I FOUND OUT THIS IS A COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415358May 6, 2021
ENGINE
MY CAR LOSS POWER WHILE DRIVING FROM WORK AND SHUT OFF ALONG WITH A SLIGHT TICK. IT WOULDN'T START AND RESULTED IN ME GETTING IT TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415243May 5, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING APPROXIMATELY 55 MPH ON A HIGHWAY AND IT STARTED RAINING. I TURNED MY HEADLIGHTS ON AND THE TRACTION CONTROL LIGHT CAME ON. I ALSO LOST ACCELERATION POWER UNTIL I COMPLETELY LET OFF THE GAS PEDAL. THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST MONTH. I ALSO AM UNABLE TO SET THE CRUISE CONTROL IF MY HEADLIGHTS ARE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415254May 5, 2021
ENGINE
MY CAR STARTED STALLING WHILE PARKED. AS WELL AS MAKING A NOISE. I TOOK MY CAR TO THE HUYNDAI SONATA FOR THEM TO CHECK ON THE RECALL. MY SPECIFIC CAR HAS THE RECALL THAT AFFECTS MY ENGINE, AND MY ENGINE LIGHT IS ON. THE MECHANIC SENT ME A TEXT ADVISING ME THAT "MY VEHICLE4 IS WORKING AS DESIGNED".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415256May 5, 2021
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING WHILE MAKING AN ABNORMAL SOUND. THE CONTACT WAS ABLE TO CONTINUE DRIVING TO THE RESIDENCE. AN INDEPENDENT MECHANIC WENT TO THE CONTACT'S RESIDENCE AND DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415348May 5, 2021
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
CAR CAUGHT FIRE WHILE DRIVING ON THE FREEWAY. DRIVER HAD ONLY BEEN DRIVING THE CAR FOR ABOUT 10 TO 15 MINUTES. GOT ON FREEWAY FROM DOWNTOWN HOUSTON AND WAS ON FREEWAY FOR LESS THAN 10 MILES. WITNESS SAID CAR WAS ON FIRE UNDER VEHICLE IN THE REAR OF THE HYBRID VEHICLE. DRIVER PULLED OVER TO FEEDER OF FWY AND CAR WOULD NOT GO INTO PARK SO HE TURNED VEHICLE OFF AND EXITED VEHICLE. DRIVER SAW CAR WAS ON FIRE AND RAN TO SAFETY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11415100May 4, 2021
ENGINE
I WENT TO START MY CAR ON MAY 3, 2021 TO GO HOME AND MY CAR WAS SPUTTERING AND THE CHECK ENGINE LIGHT WAS ON. THE DEALERSHIP CAN'T GET TO MY CAR FOR 2 WEEKS. MY CAR BURNS OIL AND DOESN'T MAKE IT FROM OIL CHANGES. I HAVE HAD MY SPARK PLUGS REPLACED WHEN IT DID THIS THE LAST TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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