Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11415179May 4, 2021
SERVICE BRAKES
BRAKE PEDAL WENT TO THE FLOOR WITH GRINDING NOISE. CAR WOULD NOT ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414904May 3, 2021
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF ENGINE OIL. THE VEHICLE WAS TAKEN TO HUDSON HYUNDAI (977 COMMUNIPAW AVE, JERSEY CITY, NJ 07304) AND LYNNES HYUNDAI (401 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003) WHERE OIL CONSUMPTION TESTS WERE PERFORMED ON THE VEHICLE. THE RESULTS SHOWED THAT THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF ENGINE OIL. THE DEALERS INFORMED HIM THAT HE SHOULD ADD OIL EVERY 1,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414997May 3, 2021
STEERING
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 50 MPH, THE STEERING WHEEL WOULD SHAKE, VIBRATE AND MADE A CLICKING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED IT AS STEERING COLUMN FAILURE. THE VEHICLE WAS NOT REPAIRED. GREENWAY HYUNDAI OF THE SHOALS (122 US-43, TUSCUMBIA, AL 35674) WAS MADE AWARE OF THE FAILURE BUT INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE 100,000 MILES WARRANTY COVERAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415059May 3, 2021
POWER TRAIN
AFTER TRANSMISSION WAS REPLACE IN DECEMBER 2020, NOTICED STARTING IN JAN 2021, THAT VEHICLE DID NOT STAY IN PARK AND ROLLED BACK UP TO 5 FEET FROM WHERE PARKED. PICTURES FROM PARKING LOT, 3/6/2021 ROLLED BACK 5 FEET FROM WHERE IT PARKED. MILEAGE ON 3/6/21 WAS 96858. ON 4/15/21 WE HAVE VIDEO WITH THE NOISE THAT IT IS MAKING WHEN IN PARK AND ROLLS BACK (UNABLE TO ATTACH HERE). MILEAGE ON 4/15/2021 WAS 97881. CAR WAS PARKED IN A HANDICAP SPOT AT A RESTAURANT. THE AMOUNT OF ROLLBACK COULD CAUSE SOMEONE WALKING BEHIND THE VEHICLE TO BE CRUSHED OR KILLED. THE CONSUMER STATED THE FAILURE OCCURRED ON NUMEROUS OCCASIONS, NOT ONLY ON AN INCLINE. THE DEALER WAS UNABLE TO REPLICATE THE FAILURE; THERFORE, THE DEALER WAS UNABLE TO REPAIR THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414783May 2, 2021
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING ON A LOCAL ROAD AND THE CAR STARTED JUMPING SO I PULLED DOWN THE BLOCK TO PARK IT AND IT TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414855May 2, 2021
UNKNOWN OR OTHER
2014 SONATA LIMITED. HEADLIGHTS FLICKER WHEN USING LEFT BLINKER SIGNAL. SOMETIMES GO OFF BRIEFLY. TRIED DIFFERENT POSITIONS ON MULTI WITCH SEEMS TO BE WORSE ON AUTO. VEHICLE WILL DO IT WHEN STATIONARY AS WELL AS TURNING. RESEARCH THIS AND SEE THIS HAS BEEN A PROBLEM ON HYUNDAI MODELS AS FAR BACK AS 2009. SON HAS A 2013 HAS THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414880May 2, 2021
STEERING
AS I WAS BACKING INTO A PARKING SPACE, THE STEERING WHEEL LOCKED UP, I COULDN'T TURN THE STEERING WHEEL IN EITHER DIRECTION AND THE STEERING WHEEL LIGHT WITH THE EXCLAMATION MARK CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414717May 1, 2021
STEERING
MY EPS (ELECTRIC POWER STEERING) LIGHT AND TRACTION LIGHT CAME ON AND THE STEERING WHEEL LOCKED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414692May 1, 2021
ELECTRICAL SYSTEM, POWER TRAIN
1 DAY AFTER BUYING VEHICLE. IT FAILED. 1ST DEALER REPLACED 12V BATTERY. THEN DROVE 17 MILES AND IT FAILED AGAIN. DEALER DETERMINED HYBRID BATTERY BAD. 7K FOR NEW ONE. 7 YR OLD VEHICLE NEEDED NEW HYBRID BATTERY. PURCHASED HYBRID BATTERY. 1 YEAR LATER VEHICLE STARTED JERKING ON HIGHWAY. THEN IT COULD NOT GET OVER 40 AND ENGINE WAS REVVING HIGH. TOWEF TO DEALER. THEY DETERMINED FAILED TRANSMISSION AND ELECTRIC MOTOR. PURCHASED USED PARTS AND HAD THEM INSTALLED FOR 4K. NIGHTMARE VEHICLE. AWFUL SUPPORT FROM HYUNDAI. NO WAY I WOULD EVER BUY ANOTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414736May 1, 2021
ENGINE
IN OCT..2020 MY SONATA WAS AT PEP-BOYS AUTO FOR A SYNTHETIC-OIL CHANGE. PEP-BOYS CALLED ME TO ADVISE CAN'T SERVICE THE CAR FOR THE OIL CHANGE. SINCE LAST OIL CHANGE 6K MILES AGO THEIR WAS NO OIL IN THE ENGINE. THEY SAW THIS SEVERAL TIMES IN THE LAST YEAR WITH 2.0 ENGINE, THEY WANT NO RESPONSIBILITY AND SAID TAKE YOUR CAR TO THE DEALER & OPEN CASE THE ENGINE HAS A SERIOUS FLAW, IT BURNS THE OIL WITH THE GASOLINE. THEY SAID A RECALL? DOCUMENTS ATTACHED. I WENT TOTEXAN HYUNDAI, PUT MY CAR THROUGH A SERIES OF TESTS EVERY 1000 MILES. I WAS TOLD THE ENGINE CAN BE REPLACED YOU IN THE 10 YRS, HOWEVER YOU OVER THE 100K MILES,WILL NOT B COVERED, A HYUNDAI MOTORS WOULD COVER 50% . WAS TOLD ENGINES LAST 250-300K MILES. I SPENT OVER 2K FOR EXT. WARRANTY. IT RAN OUT AT 100K. HYUNDAI HAS NOT BACKED UP THEIR CAR. SONATA HYBRID WAS SOLD TO ME BEING DEPENDABLE & LASTING YEARS. IT FAILED TERRIBLY, I MAINTAINED MY CAR ALWAYS AND NOW NEED NHTSA PLEASE HELP. ON HYUNDAI FORUMS MANY2.0 HAVE SAME SITUATION WITH OIL DISAPPEARING. I PREPAID ON CREDIT CARD $3531.00, TEXAN HYUNDAI PLACED ORDER FOR A NEW ENGINE. BACK ORDERED. DATE TO FIX WILL BE IN DURING THE MONTH OF JULY2021. ALL MILES R HIGHWAY TO AND FROM, KATY TO BRENHAM COLLEGE HAS NO HILLS ALL STRAIGHT RUN SINCE DAY BOUGHT. THESE ENGINES SHOULD LAST, THERE IS A FAILURE IN DESIGN? NOT DEPENDABLE CAR. VERY DEFECTIVE 2.0 ENGINE. LAST 2 YR'S I WOULD SMELL BURNING OIL IN MY CAR, I WOULD OPEN THE WINDOW SINCE NO LIGHTS ON DASH. NO OIL IN THE ENGINE, NO DASH LIGHT? PEP-BOYS SAID THOSE LIGHTS NEVER WERE LIT ON THE DEFECTIVE CARS. IF LIGHT WOULD HAVE TAKEN TO THE DEALER FOR SERVICE. MY RECORDS WHICH SHOW THIS CAR WAS PROPERLY MAINTAINED. HYUNDAI SHOULD FIX 2.0 ENGINES, FOLKS LIKE ME ARE IN A HARD SITUATION. THANK YOU FOR HEARING MY SITUATION. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414605April 30, 2021
STRUCTURE:BODY
PAINT PEELING OFF ON ITS OWN. THERE WAS ALSO A LAWSUIT FILED AGAINST THEM IN 2017 FOR THIS SPECIFIC ISSUE. I OWN A 2015 WHITE HYUNDAI SONATA LIMITED AND THE PAINT PEELED OFF ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414387April 29, 2021
STRUCTURE:BODY
THE FRONT DASHBOARD HAS MULTIPLE LINES OF CRACKS NEAR THE DASHBOARD. AFTER RESEARCHING ONLINE IT LOOKS LIKE A COMMON ISSUE WITH THIS MODEL. THE DASH BEING CRACKER ON THE PASSENGER SIDE ON TOP OF THE AIRBAG MAKES ME REALLY WORRIED ABOUT THE AIRBAG BLOWING OFF. ALSO THE CAR LOOKS SO BAD WITH ALL THE CRACKS THAT I HAVE PUR A COVER ON TOP OF THE DASH WHICH COULD RESULT IN THE AIRBAG NOT OPENING UPON COLLISON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414402April 29, 2021
ENGINE
THE OIL CONSUMPTION IS OUT OF CONTROL FOR THEIR VEHICLES I'VE HAD MORE OIL CHANGES THAT I'VE EVER DONE ON A VEHICLE I'VE DONE OIL CONSTRUCTION TESTS AND THEY ALWAYS SAY IT'S JUST AT THE 1 QUART THAT THEY ALLOW WHO'S IS BULL I'VE CHECKED MY OIL COLD AND IT'S HARDLY ON THE STICK AND THE OIL LIGHT HAS COME ON NUMEROUS TIMES I'M NO GENUS BUT I DO KNOW IT'S MORE THAN A QUART LOW WHEN YOUR OIL LIGHT COMES ON. AT 1,100 MILES IT WAS 2.5 QUARTS LOW AND I WAS FORCED TO DO ANOTHER OIL CHANGE WHEN I ONLY HAD 1,100 MILES ON THIS ONE. THE FIRST PIC I'VE ATTACHED IS COLD OIL LEVEL AT 1,100 MILES AFTER OIL CHANGE. THE CAR ONLY HAS 53K ON IT AND I WANT TO KNOW HOW MANY TIMES DO WE HAVE TO DO OIL CONSUMPTION TESTS TO GET IT FIXED UNDER THE LIFETIME ENGINE REPLACEMENT AND FORGET ABOUT THE ROADSIDE ASSISTANCE FROM HYUNDAI THEY TOW 20 MILES THAT'S IT AND THE REST IS ON YOU HOW IS THAT FAIR WHEN IT'S NOT YOUR PROBLEM TO BEGIN WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414541April 29, 2021
ENGINE
ON 4/16/2021, I WAS DRIVING LATE IN THE EVENING ON THE 60 W FREEWAY, MY SONATA JUST TURNED OFF IN THE MIDDLE OF DRIVING. LUCKILY I WAS ON THE RIGHT LANE CLOSEST TO SHOULDER OF FREEWAY, IT STARTLED & SCARED MY BOYFRIEND & I. I WAS ABLE TO REACT IN TIME TO SAFELY PULLOVER ON SHOULDER WITHOUT HARMING MY BOYFRIEND & I OR ANY OTHER DRIVERS, THIS IS A SERIOUS SAFETY HAZARD & COULD'VE HAD DEADLY RESULTS. I QUICKLY SHUT OFF THE ENGINE & RESTARTED SONATA, IT WAS A LITTLE SLUGGISH WHEN TURNING IGNITION ON, CAR TURNED ON & I WAS ABLE TO DRIVE HOME SAFELY. THE NEXT MORNING, MY BOYFRIEND & I STARTED THE CAR AGAIN FELT SLUGGISH TURNING IGNITION ON. I BEGAN DRIVING ON STREETS, AS I WAS TURNING LEFT THE CAR SHUT OFF AGAIN. MY BOYFRIEND & I MANAGED TO SAFELY PUSH CAR OFF TO SIDE OUT OF HARM OF TRAFFIC. TRIED TURNING CAR IGNITION ON, SOUNDS LIKE ENGINE WANTED TO START BUT WOULDNT. MY BOYFRIEND & I PUSHED CAR TO MY BOYFRIENDS HOUSE. ON 04/20/2021, HAD CAR TOWED TO AUTO SHOP FOR DIAGNOSTIC TESTING FOR EXPLANATION OF CAR SUDDENLY SHUTTING OFF & ENGINE NOT STARTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414255April 28, 2021
PARKING BRAKE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. THE CONTACT STATED THAT PRIOR TO PURCHASING THE VEHICLE, THE VEHICLE HAD BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V359000 (PARKING BRAKE). THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING A FAILURE WITH THE PARK SWITCH. THE CONTACT CALLED LESTER GLENN HYUNDAI TOMS RIVER (386 NJ-37, TOMS RIVER, NJ 08753, (732) 691-4108) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY THE OWNER AND REQUESTED TO BE REIMBURSED FOR THE REPAIR COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414271April 28, 2021
STEERING
STEERING WHEEL WOULD LOCKS UP FOR A SECOND OR 2 WHILE MAKING A RIGHT TURN AROUND 15MPH THEN I WOULD HAVE TO LET MY FOOT OF THE GAS JUST TO GET THE STEERING WHEEL BACK TO NORMAL. HAD THIS HAPPEN TOO MANY TIMES ALREADY. TRIED FIXING THE PROBLEM BY HAVING A MECHANIC SHOP CHANGE THE AXLES AND BUYING A NEW RACK N PINION AND TIRES AND GETTING A ALIMENT DONE IN MARCH OF THIS YEAR. STEERING IS STILL GETS STIFF WHILE MAKING TURNS EVEN WITH ALL THE NEW PARTS ON THE CAR NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414331April 28, 2021
ENGINE
THE CAR USES OIL AND THE OIL LIGHT DOES NOT COME ON WHEN THE OIL IS LOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414356April 28, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE VEHICLE'S FUEL GAUGE (TYPE C) DOES NOT ACCURATELY ADJUST FOR CHANGES IN THE AMOUNT OF GAS IN A TIMELY MANNER. IT NORMALLY TAKES 2-3 DAYS FOR THE GAUGE TO MOVE TO FULL TANK EVEN THOUGH IT IS FULL. SAME PROBLEM FROM 1/4 TO 1/2 TANK, ETC. FOR EXAMPLE, I NOTICED THE PANEL SAID I HAD 11 MILES TO EMPTY ON FRIDAY. THE GAS GAUGE SHOWED OTHERWISE. I WASN'T NEAR MY USUAL FILL STATION, SO I PUT 5 GALLONS OF GAS IN THE CAR. IT IS NOW WEDNESDAY (5 DAYS LATER). THE GAS GAUGE MOVED SLIGHTLY YESTERDAY TO ALMOST 1/4 TANK, BUT THE FUEL TANK WARNING WENT FROM 11 TO 0 MILES LEFT TO EMPTY (SEE ATTACHMENT). I DROVE ON THE HIGHWAY EACH DAY AND IN THE CITY. I PURCHASED THIS CAR JULY 2020 WITH A FULL TANK. THIS PROBLEM BECAME EVIDENT IN AUG 2020. AFTER REFILLING THE TANK, THE READER SHOWED 111 MILES TO EMPTY. I INFORMED HYUNDAI AGENT OF THE ISSUE, WHO HAD NO IDEA WHY THIS WAS HAPPENING. THE GUAGE AND FUEL TANK READER FINALLY ADJUSTED AFTER ABOUT 3 DAYS. I HAD 449 MILES ON THE CAR AT THAT TIME. I NOW HAVE OVER 4,000 WITH SAME PROBLEM. APPARENTLY, SOMETHING IS FAULTY, BUT I DON'T KNOW WHAT. AUTO DEALER IS BAFFLED. THIS ISSUE COULD RESULT IN A REAL FUEL SHORTAGE WHILE TRAVELING WITH NO GAS STATION NEARBY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414129April 27, 2021
ENGINE
TL*THE CONTACT'S DAUGHTER OWNED A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED IN DECEMBER FOR UNKNOWN RECALLS. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING APPROXIMATELY 20 MPH THE VEHICLE BEGAN TO PRODUCE SMOKE FROM THE ENGINE COMPARTMENT THROUGH THE DASHBOARD. THE CONTACT'S DAUGHTER WAS ABLE TO PULL OVER AND EXITED THE VEHICLE BEFORE IT WAS ENGULFED IN FLAMES. THE FIRE AND POLICE DEPARTMENT WERE CALLED AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD WHERE IT WAS DEEMED A TOTAL LOSS. THE FAILURE CAUSE WAS NOT DIAGNOSED BY THE DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11414178April 27, 2021
VISIBILITY/WIPER
PASSENGER SIDE WINDSHIELD WIPER WORKS WHEN IT WANT TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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