Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11419447June 3, 2021
EXTERIOR LIGHTING:TAIL LIGHTS
Tail light melting replacement of the assembly required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419496June 3, 2021
ENGINE
The contact’s daughter owns a 2011 Hyundai Sonata. The contact stated while driving 65 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was diagnosed but was not yet repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V568000 (Engine) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419507June 3, 2021
UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST
Made right hand turn passenger wheel cocked dead stop. When checked out was told sub frame rust apart on passenger side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419383June 2, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
The contact owns a 2017 Hyundai Sonata. The contact stated that while merging onto a highway at 50 MPH, the vehicle independently decelerated to 30 MPH and shifted into limp mode. The contact stated that an unknown warning light was illuminated on the instrument panel. The contact had initially taken the vehicle to an independent mechanic who was unable to determine the cause of the failure. The contact then had the vehicle towed to a dealer where he was informed that the failure was linked to a software update. The manufacturer was not notified of the failure. The failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419418June 2, 2021
EXTERIOR LIGHTING:BRAKE LIGHTS
Break lights continue to burn out. In the 5 yrs I've had the vehicle this is a constant issue. I've taken the vehicle to Balise Hyundai replacing the Bulbs multiple times and replaced one Harness. Today both break lights had to have a full assembly replacement, including harness and the bulbs melted the plastic. The passenger break light even exploded that's how overheated it became. There have been no indication when these lights burn out. I've always had a stranger, neighbor, family or friend alert me that one of my lights were out. 4/26/21 a stranger driving behind pulled up next to me to alert me my tail lights were out. Not knowing break lights out is a safety hazard whether driving on street or highway. The back window has an additional light that has continued to work. In the last 3 years my driving was reduced more than 60% as I relocated to work from home. The vehicle was serviced today 6/2/21 at Hiley Hyundai who performed the most recent inspection and diagnostic on the vehicle, as well as performed the repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419220June 1, 2021
FUEL/PROPULSION SYSTEM
It's a if the gas isn't getting to the engine. Check engine light is on. The code had read P0451..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419089May 31, 2021
ENGINE
Spun rod bearing in recalled vehicle. Had recall inspected at the dealership as per the recall. Dealership said everything was fine. Engine failure due to recalled parts and dealership will not cover.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419122May 31, 2021
ENGINE
Engine mis fire
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418832May 27, 2021
SERVICE BRAKES, ENGINE, ELECTRICAL SYSTEM
I was driving on the Highway and my vehicle started blinking with all of the check lights going off and it stated “hybrid system warning stop and pull over immediately”. The car seemed to continue to jerk with the gas than the brakes went off. My steering wheel would not allow my to turn and I was very close to getting into an accident. My 6 month old baby was in the car and I feared for both of our lives. Every time I turn the car on it states the same thing... please help me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418571May 26, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
All car systems flashed and car went completely dead. Nothing worked. First time it happened mechanic said alternator and battery had to be changed. A year and a half later exact same thing happened and again new mechanic says the alternator needs to be changed. BIG SAFETY ISUUE AS CAR DIED IN THE MIDDLE OF HIGHWAY WITH CARS GOING ALL AROUND ME TRYING TO AVOID ME. This is Second time the alternator has to be replaced with only 2000 miles on the car after the alternator was replaced the first time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418560May 25, 2021
ENGINE, VEHICLE SPEED CONTROL
While driving the engine light comes on and blinks rapidly and the car drops from the speed of 65 to 15 or below in second. The code was p1326 with is the knock senor. I changed it and the code went away. Weeks later the code returned while driving again with me and my 3 little babies in the car again. Same issue engine light came on blinking speed drop rapidly. Read this is an occurring issue with this car and it must be taken in to the dealer for fixing.Dealer refused to check out the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418390May 24, 2021
STEERING
I had just left my house and had stopped to turn on main road. My steering wheel jerked a little and then when I went to turn it was extremely hard to turn. I pulled over to let my husband try and he had a hard time. The steering wheel light and an exclamation point came on and the traction lights came on but it was not even raining. We took the car to the dealership and they said it was a sensor in the steering column. It would cost $2000.00 to repair it. My car only has 67500 miles on it. They said the 100000 mile power/Tran warranty does not cover the steering column... I search online about steering issues with the Sonata and it seems very common. The 2015 models have a recall fir this issue. Had I been on a very busy street this could have been extremely dangerous because I could not control the steering of my car at all. I called the Hyundai Corporation and they said sorry there has to be a class action lawsuit with hundreds of names for a recall to be issued. They said to keep my records and if the model is recalled then they will reimburse me. We are in a pandemic and I don’t have the extra 2000 lying around to spend on a manufacturing safety error.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418395May 24, 2021
STEERING
I had just left my house and was just a few miles down the road turning onto the main highway. The steering wheel jerked and then The steering wheel locked up like it had no power steering and I could not turn the wheel. Three lights came on on the dashboard, an exclamation point, a steering wheel and the traction lights all came on. It was a sunny day and there was no rain the pavement was not slick. I had to pull over on the side of the road and let my husband drive my vehicle. We had to take it in to the dealership and they said it was a sensor in the steering column and the entire steering column would have to be replaced at a cost if $2000.00. This is not a driver error this is a manufacturer error and it is not covered under any warranty. My car only has 67,500 miles on it and this should be recalled for the 2017 Hyundai Sonata‘s. After researching online about steering issues with the Hyundai Sonata’s I discovered that the 2015 Hyundai sonata’s have been recalled for the steering and so have the Hyundai ELANTRA’s. I called the Hyundai corporation and they said that there had to be a class action lawsuit for the 2017 models to get a recall. This could have been extremely dangerous had I been on a busier street. Hyundai needs to step up and recall this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418409May 24, 2021
ELECTRICAL SYSTEM
On one of the first occasions, I had just exited the Lincoln tunnel when the "Hybrid System Warning Safely Pull over" came blaring along with the "Check engine" light. I safely pulled over and noticed the car would act as if it was in "neutral" when it was actually in "Drive". I shut off the car and eventually I was able to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418264May 24, 2021
SUSPENSION
Car is very low I found a piece of my spring to my car in the street
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418244May 23, 2021
ENGINE
My motor to my vehicle all of a sudden started making noises as I was on my way home and dropped speed and didn’t accelerate past 55MPH, my car started stuttering every time I hit the gas and it won’t go past 2000RPM and my check engine light started blinking at me. The safety issue with this is that when it stutters it could cause a potential crash and put me and others in danger. I took it to a Swope Hyundai dealership and they told me the barrings just automatically became damaged and the motor has to be replaced. I had this car for less than a year and it already starting to have problems. This issue happened 05/18/2021. The issues before the problems started becoming more severe was constant stuttering after I drove off after being to a complete stop from a red light. I’m extremely irritated as to this is the car that is suppose to help me get to work and college yet I can’t because it just decided to just break down on me in less than a YEAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418158May 22, 2021
POWER TRAIN
1. Car was parked at a rest stop, on a hot day, and idling in "PARK" with air conditioner on. One passenger was in the car in the front passenger seat. No one was in the drivers seat. The driver of the car was about 20 feet away and making a phone call to make hotel reservations. After about 10 minutes, the car suddenly started moving in reverse, while the passenger was sitting in the passenger seat. The passenger was alarmed by this movement and tried to get out of the car on the passenger side and opened the car door. The passenger then fell to the ground and avoided the door opening, but the front wheel of the car ran over her lower right arm , breaking the large bone in the arm and causing multiple lacerations. The car proceeded in reverse, finally coming to a stop against a small hill about 100 feet away. The passenger was rushed to a hospital and received emergency care.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11418184May 22, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, POWER TRAIN
My break lights and head lights are constantly blowing out, I've had multiple repair orders to prove this & can have records pulled from my pull overs. My back up camera now has an electrical issue and will no longer come on. Also when I'm driving the gas pedal just stops working while driving!!! Very very dangerous. My car is well kept and maintained there is NO reason for these issues to be happening aside from a manufacturer issue. I know plenty of people with the same year make and model as me and they all have the same issues. There really needs to be recalls put out on these issues as they are a safety concerns and they are putting me and my children in danger every day. I wish I had researched these issues before buying a Hyundai. I WILL NEVER BUY ONE AGAIN especially if these issues do not get resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418186May 22, 2021
ENGINE, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
I'm really at wit's end with what is going on with my car. My car is currently at 104K, its a 2015 Hyundai Sonata Sport. A beautiful car with an abundance of serious issues. I've had trouble with my car accelerating for over a month and I've taken it to at least 5 mechanics who have troubled shooted with no success to fixing the issue. The problem: my car hesitates significantly when accelerating and sometimes when it's can't shift gears and I'm easing my foot on and off the gas pedal, it begins to shake while attempting to accelerate. I try not to put the car in sport mode but sometimes this mode is what helps the car shift gears but I don't think this good for the car. So far I've tried changing all of my spark plugs and coils replaced, fuel injectors cleaned (dealership), transmission fluid changed and ECM updated (dealership). Also, the Hyundai dealership diagnosed the issues as an engine problem (intake exhaust and timing chain + tensioner) --- cost of all these things almost $4000!! I just don't understand why the check engine light is not coming on -- which is hinting at the local mechanics that it might be a transmission based issue. No the check engine light has not come on but the car drives really poorly. I'm taking it to a transmission shop and hopefully going to get some answers as to what is going on. This issue is absolutely frustrating and now I'm just looking for real direction by waiting to see if the engine light will come one and throw a code
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417989May 21, 2021
ENGINE, VEHICLE SPEED CONTROL
I was driving to work as I normally would from the University I attend. About half way to my destination the check engine light illuminated and right when I was about to find a safe place to stop the car abruptly stopped in the middle of the Highway and stalled on one of the most dangerous highways in the U.S. being US I-20. I almost immediately got hit from behind however a few vehicles behind me did get involved into an accident due to the my car stopping abruptly with little warning. I called hyundai immediately and asked for a tow driver however the wait time was excessive and I had to go to work. I was able to start the car after 20 minutes, but it was in limp mode and I pulled off to the side of the road and had to uber to work. The next day I had got a tow truck to pick up my car and take it to the dealership where they said the car had accidentally triggered the knock sensor by mistake and replaced it free of charge. However the very next day it happened again after driving about 30 miles. And I took it back to the dealer they offered the same thing a replacement sensor. When I did some research and the car actually needed a new Engine after a recall had been placed. Hyundai refused to replace the engine after the knock sensor deployed. This is Hyundai's issue and it needs to be addressed. I was forced to put the car on the side of my house for the time being and get a rental until I could afford another vehicle. This is very disappointing from a consumers point of view. I filed with the extended warranty campaign TXXC and got denied due to the amount of miles on the vehicle. However there was no warning before the engine failed. The car was very well maintained and had regular Oil changes with full synthetic oil every 5k miles. No precursors to the engine failing occurred, like a knocking or jerking or anything. This is an issue that hyundai need to address. I am very disappointed. Campaign reference number for my case 17507525.
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0

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