Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11454686March 1, 2022
EXTERIOR LIGHTING:TAIL LIGHTS
The contact owns a 2013 Hyundai Sonata. The contact stated that the taillights failed to illuminate as needed. The contact's father inspected the taillights, removed the taillight housings, and noticed that the taillight housings were melted. The contact stated that she had replaced the bulbs on several occasions. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11454689March 1, 2022
ENGINE
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that he had received notification of NHTSA Campaign Number: 15V568000 (Engine). The contact took the vehicle to a dealer where the recall was serviced. Soon after the recalled pair, the "Hybrid System Warning Light, Safely Stop and Do Not Drive," warning message appeared on the instrument panel. The contact had the vehicle towed to a dealer where it remained in their possession. The manufacturer was notified of the failure but offered no assistance. The contact was given an estimate for the repair but was declined. The vehicle had yet to be repaired. The failure mileage was 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454763March 1, 2022
AIR BAGS, SEAT BELTS
front Seat belts do not fasten properly and air bag light stays on. I don’t see a pending recall, however did notice certain models recalled. This is a huge safety issue that is very concerning to me. I would appreciate if someone could get in touch with me to discuss further. Thank you. [XXX]; [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454776March 1, 2022
ENGINE
Out of the blue, in the middle of driving, this car stopped working. This could have been a very dangerous situation. There was absolutely no warning. Apparently, there is a recall, but it has not been publicized by Hyundai. Why was the recall not registered with the NHTSA? What efforts have been made, IN EARNEST, by Hyundai to reach owners? What advertisements, social media posts, outreach by dealers have been made? How many letters has each owner been sent, and how clear and serious was the wording on these letters? We had no idea there may be an issue with the engine, as we never received a notification from Hyundai. We never even heard of the recall until the car died in the middle of driving it. It is very dangerous that this issue exists and that no earnest effort has been made to notify the public. Not only are drivers and passengers being put in serious danger by the lack of information about this potential engine failure/potential fire, other drivers and passengers are being put at risk by having these cars out on the road. NHTSA should be advocating for the following: 1. More robust, earnest outreach on the failure issue. 2. Hyundai needs to give an accounting of how many affected vehicles have been sold in the US and how many have participated in their barely advertised recall (in order to let you know the scope of vehicles still affected.) 3. Hyundai needs to replace these engines or get these dangerous cars off the road by providing reasonable trade in value for people to stop using these cars. 4. This recall must be registered with the NHTSA and owners need to be alerted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454484February 28, 2022
SUSPENSION
Vehicle started making a front end noise when turning or hitting a bump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454517February 28, 2022
ENGINE
Unknown Vehicle made knocking noises and completely cut off on me . The vehicle had an oil change 1 month ago .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454534February 28, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle stalled without a warning light. The vehicle was towed to her mother's residence. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine oil was clumped up in the engine. The dealer took the engine apart and however, the vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The vehicle was towed to the contact's residence. The manufacturer was not contacted. The approximate failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454542February 28, 2022
HYBRID PROPULSION SYSTEM
I was traveling at 65 mph+ in heavy traffic on Friday rush hour when all dashboard error lights came on and then a banner that said TURN OFF ENGINE NOW. I had no acceleration and fortunately was at a point on the highway with a shoulder where I was able to pull over. I waited in the vehicle with high speed tractor trailer traffic passing close by. The vehicle was towed to the dealership. They replaced the hybrid battery . A week later the identical failure happened at highway speed. The vehicle is still in the shop for the second identical failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454311February 27, 2022
ENGINE
The engine started knocking on the freeway and all the lights in the car went off. The engine failed and I barely made it off the freeway. I was almost hit by two cars trying to get to a safe place. The engine has the same issue as the other morsels that have recalled the engine for the same rod failure issue but Hyundai has not extended the recall to the plug in hybrid. This model also bends to be recalled because it is a danger to all owners and other drivers. Hyundai declined to repair the defective engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454314February 27, 2022
ENGINE
I was driving with my 2year old grandson and my car stalled. My neighbors waving trying to alert me that my car was on fire.By the time I realized that the smoke began to come in through the vents. I had to use the key fobe to open the doors to hurry and remove my grandson from the car. The door's wouldn't open by pulling the handles. There were no warning lights or lamps messages or problems prior to the engine failure. The safety of my grandsons and my life were put to risk because of me not getting any notifications about recalls and defects.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11454365February 27, 2022
ENGINE
Started having engine failure a few months back with knocking and ticking noises. Loss of power while driving and upon trying to accelerate. Dealer said it was a bad transmission. Have had repairs done with the same problems and with oil leaking and burning badly so much as you can smell inside the vehicle while driving. It's a safety issue that could cause a fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454289February 26, 2022
POWER TRAIN
Rough jerking downshift transmission when stopping or slow down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453968February 25, 2022
ENGINE
My car was driving just fine then it wasn’t accelerating right and it went into limp mode. I was about 12 miles from home. I made it but the next day on the way to the dealership the engine just died about a mile from my house. Engine light came on. I always get my oil changes on time. Dealership says engine oil is sludged due to negligence. No negligence I believe faulty engine caused containments and have very bad oil consumption. My theta engine was left out of the campaign and my warranty was denied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454005February 25, 2022
ENGINE
While driving home, going about 40-45 mph my dashboard lit up with a check engine, battery, steering and oil lights. Within a couple miles (2 maybe 3) I lost all power. All this happened within minutes. I tried to restart after sitting for 10 minutes, and the engine would not (even try to) turn over. Ended up using jumper cables to start get car started when the engine started knocking--horribly. *Likely not available for inspection unless said inspection happens soon.* My safety was extremely compromised as it all happened within minutes of any dashboard indicators that there was a concern at 6pm. I was in the midst of driving on a semi-busy road during rush hour. I barely made it up the hill where I had just enough room to pull off into a *slightly* wider area of the road--this road had no gutters/pull-offs. The car has not been inspected as of yet. It will be going to the dealer by COB today (2/25/22). I was informed it would take at least a few days for them to go over the car. It has not been inspected by any police or insurance representatives as of this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454016February 25, 2022
ELECTRICAL SYSTEM
iGNITION KEY DOES NOT ALWAYS RELEASE. WHEN TURNING ENGINE OFF, THE KEY STAYS LOCKED IN THE ACCESSORY POSITION WHICH CAUSES A DRAIN ON THE BATTERY. THE KEY WILL NOT COME OUT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454194February 25, 2022
ENGINE
Car began to knock and lacked acceleration. I took it to a dealer and spent $300 on replacement of plugs and it seemed to be working fine. One month later on the highway, the car completely lost power and would no longer accelerate. I found online that the engine had been recalled and the warranty extended to 120K miles. Hyundai paid for a tow to the dealership. The dealership determined that the engine needed to be replaced and thought Hyundai would replace the engine due to the recall, but the replacement was denied by Hyundai. I do not not know at this point on what grounds, but the car has 117,000 miles on it and should be within the extended warranty period because of the recall. The estimate for replacement of the engine is $8000. I've only had the car a few months and expected to get at least a few years out of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453843February 24, 2022
ENGINE, UNKNOWN OR OTHER
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated and the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer and diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but declined the engine replacement since the mileage did not match the title mileage. The manufacturer informed the contact to park the vehicle as it was not safe to drive. The failure mileage was 234,875.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453886February 24, 2022
ENGINE
Engine is buring oil. I drove about 1,400 miles since last oil change, and my engine had almost no oil. There are no leaks. My driveway is clean. My mechanic says engine is burning oil inside and he put "crazy" amount of oil to top it off today. He told me to change my oil every 3,000 miles instead of 5,000. He has been saying there is an issue with engine buring oil for some time and recommended contacting this agency and dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453757February 24, 2022
SERVICE BRAKES
Brake light illuminated & brake pedal travelled farther down affecting stopping of vehicle. ABS hydraulic control unit is leaking brake fluid. Repair shop confirmed leak.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453801February 24, 2022
ENGINE, UNKNOWN OR OTHER
The shifter is not being recognized in park by the motor therefore, it is not wanting to start. Once i do get it started, then i can not shift out of park i have to stick the key down in the shift unlock position to get it to move out of park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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