Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11453555February 23, 2022
EXTERIOR LIGHTING
my passenger headlight continuously goes out. I also have where my headlights completely go out as well as my interior lights. there is nothing out of the ordinary when it happens. Sometimes it will do it when I use a turn signal, other times just on it's own. I will have it happen very frequently and then not again for months. I also have the taillight burn out very often
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453404February 22, 2022
ENGINE
Engine knocking noise, random acceleration, vibration. Car diagnosed for misfiring in the third cylinder. Hyundai warranty is not covering and the dealership states my additional engine life time warranty not covering either!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453412February 22, 2022
ENGINE
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while driving at 75 MPH, he heard an abnormal popping sound coming from the engine. The contact stated that the engine started making abnormal rattling sounds and the vehicle was shuddering. The check engine warning light and the oil warning light illuminated. The contact continued to drive the vehicle to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed that oil had leaked in the engine compartment and that there was a hole in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 20V746000 (Engine) and the dealer was contacted for the recall repair; however, the dealer informed the contact that the next service availability was in a month. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453447February 22, 2022
ENGINE
Problem is the engine is burning two quarts of oil every 1,000 miles. Was taking car in for oil change and check engine light went on. Service person said car was way down on oil which is why engine light went on. Said there was a problem with Hyundai engines and to take it to dealer. Dealer Ettleson agent John Cunniff confirm that there is a problem with that engine and said they would run an oil test. Oil was changed with new filter and told to come back in 1,000 miles. Returned to dealer after 1,000 miles and engine was down two quarts of oil, dealer topped off oil and said someone would contact me. I called several days later and John Cunniff said that using two quarts of oil in 1,000 miles was within specs. He said to contact Hyundai customer service. I did with case # 19220125, and Frances was case worker. Attempted to contact Frances three times with negative results. I called and spoke with a Cindy who stated case notes stated Frances contacted Ettleson and they said two quarts of in 1,000 miles is normal, complaint was closed. Research disclosed there is a problem with oil consumption in that engine, backed up by their and other mechanics. I have 69,000 miles on the vehicle and a 100,000 mile warranty. I have all maintenance files for the vehicle since I purchased it. i have complied with the dealers instructions and have had my PCV replaced, and just keep adding oil to keep my engine running. Please advise my options.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453547February 22, 2022
SERVICE BRAKES
I have had several things wrong with other models and my 06 hyundai Sonata having the exact same thing happening but the dealer ship wont even acknowledge the words from my mouth, or I get the speech outta your pocket. When I start my car its normal till I put it in drive, it starts pushing the brakes jerking my car leaving black marks in the road onetime. Its happening everyday for 7 months then after the brakes thing its like my car dies then esc light on my dash will light up and it drives normal. Then the sway bar, bushing and struts have went bad 4 times in the past year. The brakelines rusted into and currently going through the second time fixing them. pour brake fluild in and it does no good still none. The headlights bulbs have been replaced 3 times in 2 years now. they may stay bright for 3 months or so then they go dim so dim you cant see black ice till your up on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453171February 21, 2022
ENGINE
Car started bucking and slowing on freeway. Took car to dealership October 2021 after 2 weeks, I was informed the car needed a new engine. A few days later I was informed, my battery needed replacement. Three months later, January 31, 2022 while in the freeway, my car started bucking then decelerated from 70 mph to 10-20 mph on the freeway ( only reached 40 mph going down hill). Check HEV system and Check Hybrid system indicator triangles were on. Battery light indicator and engine light indicator also on. I had car towed to dealership. I was informed I needed two plugs replaced. 2 weeks later, the same problem happened again on February 19, 2022 I was informed, I needed two plugs replaced. The plugs were replaced. This time it wasn’t two weeks before the same thing happened again. Warning lights displayed: check HEV system, check Hybrid System, battery and engine lights are on. Car doesn’t accelerate over 15 mph. This vehicle has had several recalls, which I am told all recalls check out fine. No one can find a reason why the HEV, battery and engine lights are on. In the meantime, I’ve purchased a battery, spark plugs, rented a car, spent almost $1000. This vehicle is hazardous and an accident waiting to happen. There has been at least a few engine and electrical recalls. I don’t understand why the car is passing the recalls, but exhibits the problems mentioned on recall. I feel like the dealership is waiting for my engine to fall out of warranty. Either the mechanic or machine isn’t fully operational. I don’t want to be on a freeway the next time my vehicle stops and have an 18 wheeler or other vehicle run into me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453245February 21, 2022
ENGINE, FUEL/PROPULSION SYSTEM
my 2016 Sonata SE vin #[XXX] has a engine recall, Hyundai gave me a lifetime Warranty of the engine and power train. the Sonata has 84577 miles on the engine and is using 1 QT of oil per 1,000 miles. took the car to Bentley Hyundai in Huntsville ,Al. for an oil change and to see what they will do about the oil issue. I'm to bring the car back to them in 1,000 miles for them to check out how much oil the car is using. I was told that even with the lifetime Warranty of the engine and power train that with the engine using a quart of oil that Hyundai won't do many thing to take care of the problem. If the engine was given a Lifetime warranty by Hyundai why won't they do any thing to correct the oil problem. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453325February 21, 2022
AIR BAGS, SEATS
For no apparent reason and very little passenger usage the seat sensor for the passenger air bag is supposedly not working properly and if there is an accident the air bag may not deploy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453118February 20, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
My husband took car to Rainbow City, AL location to have some recalls fixed. 2wks later we go to pick up the car & as we go to to leave, me following behind him, I noticed passenger brake light out. I call & tell him, then I notice the middle brake light isn’t going off at all- it’s staying lit. I then notice, when he adjusted the headlights the passenger brake light came on & driver side brake light went off. But middle brake light wasn’t going off, it continued to stay on. I looked it up & it’s a known issue with this model. I then look up for any further recalls and yes there are but my vin isn’t attached to this recall as it obviously should be. We took it back to dealer & call then go rounds with them and they blame it to be cold weather, absurd, but looking into this issue it could result in an accident if driving because I nearly rear ended my husband not knowing if he was on the brakes or not on his way back to the dealership service center. I also know if the car recognizes the brakes to be pressed while actually driving it could easily jump out of gear! Being that the lights no matter if altering sides when on stated off as if someone we’re staying on the brakes. This needs to be added to your recall listing immediately! I’m afraid of driving it! I’m definitely not putting my children in this vehicle! Please help! You may respond to me via email [email protected] . Thank You, Traci
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452868February 18, 2022
ENGINE
The contact owns a 2018 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, there were abnormal sounds coming from the vehicle. The malfunction lamp indicator warning light was illuminated. The vehicle was taken to the dealer and diagnosed with engine failure. The contact was informed that the engine needed to be replaced and that there was a Service Campaign Number: 966 (Engine Monitoring Logic) associated with the VIN that was unrepaired. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and requested the vehicle's service records. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452658February 18, 2022
ENGINE AND ENGINE COOLING
Rear RH taillamp constantly out and noticeable on MANY Hyundais!! Replaced multiple times and burns out within days!! Also loss of oil but not leaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452675February 18, 2022
ENGINE
In May 2021,the car began using excessive oil powered down with engine knocking, ticking, and missing when acceleration was tried. We regularly change the oil and it was using a quart of oil every 2,000 miles. We took it to Hyundai and they reset the chip. In February of 22, the engine began knocking and ticking. It powered down and the engine light came on. We had put oil in it over the weekend as we have to do now weekly as it is using excessive oil. After only 500 miles, it powered down in safety mode and began knocking and ticking with no acceleration. We had the oil changed early, but it did not help. I was in safety mode for 76 miles on my way home from work. It has 163,000 miles on it and is only 6 months from pay off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452448February 17, 2022
ENGINE
The contact's wife owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving approximately 65 MPH, there was an abnormal banging sound coming from the engine compartment. The contact stated no warning light was illuminated. The vehicle lost motive power and decelerated to 30 MPH. The contact pulled over and had the vehicle towed to his residence. The Customer Service Department was contacted and the representative suggested that the vehicle be taken to an authorized dealer to be diagnosed. The contact was informed that the connecting rods failed and punctured the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The dealer had been informed of NHTSA Campaign Number: 20V746000 (Engine) however, the dealer stated that the vehicle was past warranty period. The failure mileage was approximately 150,000. Consumer stated when the incident happened a little above mileage warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452452February 17, 2022
ENGINE
The contact owns a 2014 Hyundai Sonata. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with bearing wear resulting in engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer denied the engine replacement due to the rebuilt title. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452453February 17, 2022
ENGINE
The engine rattles and knocks and has stalled out multiple times, crossing traffic and stopping. The airbag light is illuminated on dash. When I’m driving the steering sticks in corners badly I’ve taken to Hyundai and they supposedly did an update to keep it from doing it but it’s still grabbing and sticking very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452463February 17, 2022
ENGINE
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving 50 MPH, the vehicle started to violently shake and lose power while being powered by the engine. The contact stated the accelerator pedal was released and the shaking stopped as the vehicle switched to being powered by the battery. The contact stated as the vehicle was a hybrid vehicle the switch between using the engine and battery was done automatically when the accelerator pedal was released. The contact also stated that an abnormal noise was coming from the engine compartment when the vehicle was started. The check engine warning light was illuminated. The vehicle was taken to the dealer where the failure was diagnosed as an engine misfire and that the coils needed to be replaced. The vehicle was repaired; however, the failure continued as soon as the vehicle was picked up from the dealer. The vehicle was taken back to the dealer where it was awaiting diagnostic testing. The contact recently received a Service Campaign from the manufacturer for the engine monitoring logic. The contact was relating the Service Campaign to the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 204,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452564February 17, 2022
ENGINE, UNKNOWN OR OTHER
After cold start, car lost power and has set Check engine light codes P0010,P0011, made appointment with Springfield Huyandi, charged $289.33 for the diagnosis of engine oil sludge causing VVT issues. Huyandi will Not cover under warranty,recommended $1400.00 repair, with no help from Huyandi on repair bill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452568February 17, 2022
ENGINE, ELECTRICAL SYSTEM, STEERING
Driving down highway the car just stopped going. The steering wheel got increasingly harder to turn. Once on side of road, I noticed a bunch of the warning lights lit up the dashboard. I turned off the car and tried turning it back on, however, it would just make a weird clicking noise and not start. I scheduled an appointment with a Hyundai dealership, so I’m not sure what is wrong with car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452614February 17, 2022
UNKNOWN OR OTHER
Check Engine light on,, throttle stuck/revving high in idle. Vehicle lunges forward without touching the gas pedal. Difficult to keep brake applied to stop it from lunging forward. Yet, little to no power over 25mph. Vehicle still under manufacturer, dealer and wrap warranty which was purchased at the dealership at point of sale. Vehicle affected by theta II engine safety campaign. Hyundai extended the powertrain warranties for all affected vehicles. Manufacturer and dealer notified of the safety issue on vehicle. Both unconcerned and uncooperative. Upon attempting to get my vehicle serviced; Was first told 8 weeks before my car can even be looked at. That no loaners are available(I am entitled to a loaner of a vehicle in the same class as mine per my warranty)I reiterated the safety concern. Hyundai and dealership failed & continue to fail to make this issue a priority. Explained that I could not drive the car for 8weeks. That it's dangerous, its going to kill myself or someone else. At the very least it will cause injury. Still no solution offered by manufacturer or dealership. Hyundai representative gave me an itinerary #(?) for reference. Also, attempted to sell me another warranty. I explained that my vehicle was covered by THREE warranties. I don't NEED another warranty. I NEED my car fixed and for someone to make this safety issue a priority! My car was a CPO purchased 5/28/20. Less than 30days after sale the check engine light came on & the car started misfiring. It was able to be serviced quickly, a loaner was given to me promptly and the issue was "fixed". This has now reoccured 6 times. Each of those 6 times my car was able to be brought in and serviced quickly, a loaner given to me. The dealership nor the manufacturer will resolve the current safety issue. The car is going to cause bodily harm and/or a fatality & they will have blood on their hands.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452232February 16, 2022
ENGINE AND ENGINE COOLING
The contact owned a 2013 Hyundai Sonata. The contact stated that her son was driving the vehicle at 35 mph when he noticed that smoke was issuing from the rear which then entered the cabin of the vehicle. The contact's son was able to slow the vehicle by using the shifter due to not having any brake power. The contact stated her son was not aware of any warning lights being illuminated. The contact's son flagged a police officer who called the fire department. The fire department extinguished the fire with water, but the vehicle was completely burned and undrivable. The vehicle was towed to a police impoundment lot. The contact was not aware of a police or fire department report being filed. The contact did not take the vehicle to the local dealer and the contact's insurance company declared the vehicle a total loss. The vehicle fire origin was not determined by the insurance company. The manufacturer had not been informed of the failure. The contact stated that she had a previous recall letter from the manufacturer for a fuel line issue and it was addressed at a local dealer. The failure mileage was approximately 65,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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