Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11456668March 14, 2022
STEERING
The contact called for her niece who owns a 2011 Hyundai Sonata. The contact stated that while driving at undisclosed speeds or while the vehicle was stationary, there was an abnormal clicking in the steering wheel. There was no warning light illuminated. The vehicle was taken to the local dealer but was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456684March 14, 2022
ENGINE
As I was driving to work Saturday 3/12/22, four blocks from my home my Sonata with 064,000 miles stalled. I was able to restart the engine twice after which it made a lot of noise and, according to my mechanic, locked up. The mechanic tried to rotate the motor from the crankshaft pulley bolt and no movement, locked up. We suspect the failure may be connecting rod bearings premature wear, as has caused engine damage in the Sonata Hybrid currently on Recall. How can we determine the cause of this failure, and request satisfaction from Hyundai? Thank you, [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456685March 14, 2022
ENGINE
On 3/12/22 I was driving on Hwy 330 towards Big Bear CA, when I started hearing a knocking/rattling sound from the engine compartment. I pulled into a turn out and called AAA for a tow. The tow car driver, Don's garage in Running Springs and the dealership in Loma Linda all agreed that most likely it is an engine rod issue. As of today, March 14th, I am still waiting on call back from the Loma Linda dealership to find out about the issue with the engine. The car has about 59,750 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456495March 13, 2022
UNKNOWN OR OTHER
Hello, the hood latch / wire / assembly on this make, model has an issue. It gets stuck during the colder months when trying to open the hood. After you pull the latch inside the car; you have to use your finger nails or sometimes a plastic item to pry the hood open and it works almost every time. During warmer weather, the hood opens normally after pulling the latch inside. This is a safety issue. I had and sold a 2016 Hyundai Sonata SE that had the same issue and a buddy of mine also with a 2015 Hyundai Sonata SE had the same problem. Many service technicians at Hyundai said it’s a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456302March 11, 2022
ENGINE
My 2016 Sonata se with 85,000 miles is using over 1 qt of all per 1,000 miles . I'm told that this is normal for this type of engine ??? is there any thing Hyundai will do to FIX this oil problem thanks C.W. Mehltretter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456325March 11, 2022
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated while driving 50 MPH, she noticed that the vehicle had started decelerating before stalling without warning. The contact was able to pull off the road to a parking lot and park the vehicle. The vehicle was towed to an independent mechanic and then to a dealer to be diagnosed. The contact was informed that the engine had seized and needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456335March 11, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Headlights turn off when applying it turn signal. Low beam headlights are not shining far enough down the road to be able to see.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456369March 11, 2022
STEERING:COLUMN
The contact owns a 2014 Hyundai Sonata. The contact stated while driving approximately 35 MPH, the steering column started to shake and was making popping noises. The contact safely parked the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed that the flexible steering coupler needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456267March 11, 2022
AIR BAGS
I turned on a highway and had gotten my car up to 45 mph when a deer came out of nowhere and I slammed into it hard back on January 12th. The car only suffered cosmetic damage thankfully, but the air bags did not deploy. I have since then found out that the front air bag crash sensors are in a spot where they are practically useless unless you hit something pretty high up and destroy the headlights in the process. In my opinion, this is a serious safety issue, and when I contacted Hyundai about it, all they told me was to go to the dealership for inspection. I have pictures showing that the crash sensors are located at and not where they should be, and if you open the hood, the wiring for the sensors is right in your face. I still have high anxiety knowing that if I get into another accident, they may not deploy due to their location. At least the car is still drivable and no structural damage or alignment issues are there. As you can see in the pictures the sensors are close to where the hood closes at the top support bar.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11455962March 10, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Manufacturer has REFUSED to return My calls. Dragged me down there for an appointment, made me wait. Just to tell me they didn't order the specific part even though I made the appointment months in advanced.... and to call back in a week. That was September (6 months ago). I called, multiple times. Either I get no answer, voice mail, hung up on, laughed at OR told that they will urgently call me right back. All to no call back . I've reached out on social media, email, called managers, no one has followed up, Horne Hyundai AZ is a joke! And so is the surrounding certified dealers. No one has reached out and I've tried all outlets to dealers (somewhat) near me. No one finds this serious so if I get injured on the campus much longer and i will regret it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456003March 10, 2022
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated upon accelerating from a complete stop at a traffic light, the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart and emitted an abnormal grinding sound. There was no warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the motor had failed and needed to be replaced. The contact was advised by the dealer that the failure was related to Hyundai Service Campaign Number: 953, regarding the Knock Sensor Detection System (KSDS). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456179March 10, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated while her husband was driving 65 MPH, the vehicle began to shake and lost motive power. The contact stated that her husband pulled off the highway safely. The driver then attempted to re-enter the highway, there was a loud bang from the engine that shook the vehicle. The vehicle stalled. The contact stated no warning light was illuminated. The vehicle was towed to a dealer and diagnosed. The dealer service manager informed the contact that the failure was related to NHTSA Campaign Number: 21V727000 (Engine) for which the VIN was included. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455903March 9, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 20V746000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had stated that the engine was replaced; however, the vehicle was not able to be started. The approximate failure mileage was 176,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455795March 9, 2022
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
While going home on highway 95 at approximately 70 mph. The vehicle stalled almost causing many accidents. Thank goodness I steered it on the shoulder and it will not restart I had to call for a Tow. This was the 3rd time this happened. The first time was approximately a month in 2015 after my purchase it stalled on the highway. Again, in 2017 it once again stalled on the highway while I was driving. The dealership has told me on all 2 previous occasions that they had fixed the problem and it wasn't going to happen again. Here we are in 2022 and it stalled again. Why can't they just replace the engine? This is the second week and my car is still in the dealership which they are saying they don't know what the problem is smh.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455700March 8, 2022
ENGINE
While driving, the engine in my 2011 Hyundai Sonata hybrid with the 2.4 liter engine shut off without notice (depressing the gas pedal and zero power)! I found myself and family in a difficult and potentially deadly situation as the speed limit on this road was 55mph, a large heavy duty tri axle dump truck was bearing down on my coasting car and family. I had few options from a safety stand point and had to make a snap decision. There was not a berm to pull off the road to the right side without trying to make a crash stop into the wilderness, or try to coast to the next available side street to get off the main road. As the vehicles coasting speed decreased I was very lucky that the oncoming traffic had a small gap between a another truck and a car. With few options I had to to make a decision and decided to try and make it to the side street almost causing a potential head on accident with that traffic. We were very fortunate to make it off the main road to the side street where we were now stranded. As one would realize we were very shook up emotionally do to this flaw in this vehicle. After many hours of research I see that a class action law suit was settled in 2021 for this exact engine bearing failure which seizes the engine and is now closed. From a safety stand point, reliability stand point and documented stand point a safety recall should be implemented to hold Hyundai Motor Cars responsible for all repairs to correct this safety issue. Additionally the obvious potential for the crashes and death become very apparent unless corrective action is not taken.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455706March 8, 2022
ENGINE
Hyundai failed to inform me of the engine component module recall in 8/18, and now they won't cover replacing my blown engine in my 2013 Sonata. This was a year/model of several engines being recalled and replaced by Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455712March 8, 2022
ENGINE, POWER TRAIN
My car seized up a lot, like pushing forward, then all together stopped and went into only going up to 40mph. I just hot the car 10 months ago so it shouldn't have done that. Took it to a repair shop and they said the engine was on it's last legs even though I literally just got the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455749March 8, 2022
POWER TRAIN
The transmission in my vehicle makes a whine when shifting at about 35-40 miles per hour. No other car I ever drove made that noise. Hyundai has replaced the transmission 3 times and they still could not fix it. After the third replacement they said it's normal and that other Sonatas make that noise. That cannot be true. They did not replace the transmission 3 times if that noise is normal. If it IS true and other Sonatas make that noise, there may be a defect that will turn dangerous in other Sonatas. The second time the transmission was replaced, the service manager told me they found metal fragments in the transmission fluid. I don't know what problem this defect will cause later on. If you would like to inspect my car to determine if this is dangerous, I can make it available. Thanks! P.S. - Below, I have to pick a date of the incident and mileage at that time (so I chose when I first reported it to Hyundai), but this happens every time I drive the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455756March 8, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated while accelerating from a traffic sign, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle could not be restarted and had to be towed to the contact's residence. The contact did not take the vehicle to local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455472March 7, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I keep getting this error message Hybrid System Warning! Safely Stop and Do not Drive with the caution symbol. I have take it to the dealership 5 times and they do not see anything wrong. Usually the message flash for a few seconds and then go away. Today it did something different. The display keep alternating with Check charging system and Hybrid System Warning! Safely Stop and Do not Drive along with a beeping sound. I had to pull over and restart the car. I travel in rural areas for work, and I am so afraid my car is going to stop in the middle on nowhere. When I googled the error message it appears so many other Sonata owners from 2011-2014 are experiencing the same problem. I have reported this to Hyundai warranty, but when they contact the dealership, they tell them nothing is wrong with my car. Please advise of what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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