Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11465327May 19, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that two weeks after purchasing the vehicle, the oil light illuminated the instrument panel. He also stated that a burning oil odor would emit from the engine while driving. The vehicle was taken to the dealer where an oil consumption test was performed upon approval by the manufacturer. Two oil consumption tests were performed on the vehicle and both results showed that the engine was consuming one quart of oil every 400 miles. The vehicle failed both oil consumption tests and the manufacturer stated that the engine needed to be replaced; however, the manufacturer would only cover 65% of the cost of a new engine. The vehicle had yet to be repaired. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465347May 19, 2022
ENGINE
Had the car at the dealership one month ago for recall repairs. They said it was two quarts of oil low. First time that has been so low. Two days ago, driving home when I start hearing weird intermittent engine noise. Decide to drive to dealership. Almost made it when engine noise became very loud. Pulled over and had it towed to dealership. Engine failure. While waiting for tow, checked oil after it cooled - no oil on dipstick at all. No warning lights on dash. I shut engine off quickly after it was obviously about to fail, noise got louder. Most all maintenance done at dealership. 88k miles. 2017 Hyundai sonata hybrid. Dealership told me they have TWENTY cars with similiar problem on the lot right now
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465127May 18, 2022
AIR BAGS
My air bag light turned on without any code. My dash cracked with only 40K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464965May 17, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465009May 17, 2022
ENGINE
Recently Service Campaign 966 (NHTSA ID Number: 10210205 Manufacturer Communication Number: 22-01-028H) was applied to my vehicle for improved knock sensor detection system (KSDS) logic. Six days following the software update, my vehicle stalled when DTC P1326 came active during my wife's commute home. We had the vehicle towed to the dealership where a knock sensor was identified to be replaced. 10 days after getting the vehicle back, knocking was heard from the engine compartment and DTC 1326 came active again, causing the vehicle to immediately stall. It did not go into engine protection mode as service campaign 966 indicated it would. My concern is that Hyundai changed the sensitivity of knock detection to prevent warranty claims on engines that may be affected by increased bearing wear; and in preventing replacing engines, they have caused engines (mine included) to stall. This engine stalling is a safety issue and they have left customers with no option to use their vehicle safely if the engine passes their bearing clearance test, which is required for an engine replacement under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464813May 16, 2022
ENGINE
The contact owned a 2012 Hyundai Sonata. The contact stated while driving approximately 55 MPH, the engine started smoking. The vehicle was overheated and the vehicle flap and cooling warning light message displayed. The contact was able to pull over safely and exit the family out. There were 4 passengers, the wife, and 3 children. The entire vehicle was destroyed and engulfed in flame. The fire department extinguished the fire. The vehicle was towed to the wrecking yard. There was a police report. There were minor injuries to the wife and 1 daughter. The contact related the fire to NHTSA Campaign Number 20V746000 (Engine). The approximate failure mileage was 2,000
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11464855May 16, 2022
ENGINE
WHILE DRIVING THE CAR, THE ENGINE JUST STOPPED. WE HAD TO PUSH THE CAR TO THE SIDE OF THE ROAD AND IT WOULD NOT START AGAIN. THE CAR WAS TOWED TO A MECHANIC AND THE ENGINE HAD SEIZED UP COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464726May 15, 2022
UNKNOWN OR OTHER
The Sonata Hyundai Hybrid trunk will not open when the battery dies, and since the battery for the Hybrid is in the trunk, when the battery dies, the car has to be towed because, unfortunately, the key to the trunk has never worked. The last time my battery died, the dealer, after many hours, finally managed to get the trunk open but not without damaging the mechanism. Now there is no way for someone to get out of the trunk if they should get locked in. It's my understanding that a trunk latch malfunction has been a problem with Hyundai Sonata Hybrids for a long time. There is a recall on the newer models. Why not the 2011? The latch does not work. There were no warnings that the battery was low before the trunk became unaccessable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464626May 14, 2022
STEERING
Lost Steering power sitting at the ATM machine as I was pulling from the machine the steering wheel locked up, I had to pull into an empty parking spot and turn the car off and turn the car back on to have the steering wheel work proper again good thing it was at 8am when no one was really out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464672May 14, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
We were driving and the engine just quit. We were able to safely get to the median. The minute the car was stopped we smelled something burning. We got the kids out of the car and to the other side of the road. We looked under the hood and could smell the burning but didn't see where it was coming from. Soon we were back on the side of the road waiting for our ride to pick us up. About 20 to 25 min later we saw smoke coming out of the hood. My husband called the fire dept and just as they arrived the whole thing lit on fire under the hood. The fire dept was able to put out the fire. Now we are waiting to have it appraised by our insurance company.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11464527May 13, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 20V746000 (Engine). The vehicle was taken to the local dealer and had recall repair was completed. The contact stated that two weeks after the repair, while driving 40 MPH, the vehicle failed to accelerate above 40 MPH. Additionally, there was an abnormal sound with the battery warning light illuminated. The contact parked in a parking lot and restarted the vehicle but continued to experience the failure. The vehicle was not drivable. The contact towed the vehicle to Allen Turner Hyundai (6501 Pensacola Blvd, Pensacola, FL 32505: (850) 479-9667) however, the vehicle was not serviced at the dealer. The vehicle was towed back to the first dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired but continued to experience the failure. The contact stated that the failure recurred seven times. The manufacturer had been informed of the failure. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464562May 13, 2022
FUEL/PROPULSION SYSTEM
The vehicle has a very strong smell of gasoline and has been taken to the repair shop after spark plug flooding. Vehicle still smells like gas after repair but runs now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464583May 13, 2022
ELECTRICAL SYSTEM
brake/tail lights keep burning out. when attempting to replace them, they are melted into the wiring harness. dealership replaced wiring harness. issue still happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464341May 12, 2022
POWER TRAIN
Car is 20 months old and in that period the car has experienced on at least 3 occasions a problem with acceleration. After stopping and then attempting to accelerate the transmission had a problem engaging and increasing speed. It took probably 30-40 seconds to get from zero to 25 or so then engaged back to normal. Obviously dangerous if getting onto highway or turning in traffic. Dealership cannot replicate problem so they cannot analyze. Last instance was about 2 months ago March 2022. Similar to other incidents posted here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464364May 12, 2022
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
Major oil consumption going on for years. Took in to dealer two years ago, they know there is a problem. They told me I could spend thousands of dollars to tear it apart to find out what is going on, and also told me to call corporate. I got no where with either, even though they recalled the engine in other Sonata cars, just not our ECO model. Slowly started having throttle issues at 4 to 5 year mark. Informed dealer service center that it wasn't moving like it should when gas was pressed. Now, the car is having major problems with acceleration. Barely would go in reverse, drove 1.5 blocks, speed not matching to throttle, press on gas, barely moving from a stop, going really slow, had to turn around and take back home. Our problem with the car is the same that others are complaining about. The car is not safe for a 7 year old car that started having problems at the 4 to 5 year mark.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464376May 12, 2022
STEERING
Roughly 6 months ago the problem first occurred while backing up in a parking lot a steering wheel lit up on the dash as well as a traction control light in which then the steering wheel became hard to turn or loss of power steering. about 4 months ago the same thing occurred while driving the vehicle making a right turn power steering got tough and I had to slam on the brakes or I would have hit a another vehicle. And today the same thing happened while pulling into a parking lot I do have video and pictures of the situation The vehicle was taken to the Hyundai dealer last week where they had the vehicle for 3 days just to tell me the issue is not present or can't be duplicated so nothing was fixed. I got this vehicle from my wife and kids and now I don't want them around it. Don't understand how Hyundai has not put out a recall on this one search of the internet shows thousands of complaints about the same situation with the power steering
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464406May 12, 2022
ENGINE
The engine seized while driving. I lost all power and was forced off to the side of the road. Had it taken to dealership, and they said engine block need to be replaced. They won't honor the safety recall despite the fact that it says they will on the company campaign site search. There was no warning lights or messages regarding the catastrophic failure of the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464410May 12, 2022
ENGINE, UNKNOWN OR OTHER
Sometimes car won’t start right away, won’t even try to turn over. Burns lots off oil smokes , acts like it’s going to cut off, has no power. It started when I purchased it November 2020 been getting worse tried to take it back, dealership wouldn’t take it back it started getting a lot worse about February 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464439May 12, 2022
STEERING
The intermediate shaft broke causing excessive noise and safety threat while driving. Dealer had to replace the shaft completely. This looks to be the common issue on this model
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464304May 12, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
My safety was put at risk and the life of others as a chime sound began to sound and the "check brake/Hybrid System Warning" was displayed on the dashboard. This caused the car to press the emergency breaks on its own slowing the vehicle to a complete halt on freeway. This malfunction could have caused a multi vehicle collision. This was taken for inspection and Scanned with GDS and C1235 Pressure sensor, is internal in HECU and cannot be repaired, HECU must be replaced. The vehicle is unsafe to drive and pedal sinks which feels like car does not stop. The output signal voltage of the pressure sensor is out of the specified range, the monitoring starts 1 sec after power up. The cause of this could be that there is a faulty pressured sensor and/or open or short of pressure sensor circuit. The pressure sensor installed in the HECU, converts the brake pressure to judge the drivers brake intention when the ESC program is operated. When pressure is applied to the sensor, the resistance of the sensor's strain gauge changes. The change in resistance changes the voltage output from the sensor. A fail safe inhibits the ESC/DBC control and allow the ABS/EDB control. The ESC/DBC warning lamp is activated. A safety recall should be established by this establishment as other Hyundai Sonata Hybrids are having the same malfunctions and are having to repair costs out of their own pockets, $4,300 given quote.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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