Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11464133May 11, 2022
ENGINE
Recall [XXX] : Engine Inspection / Replacement ([XXX]) In the month of Oct 21, my Hyundai sonata hybrid, had severe engine issues and stalled. Upon inspection by dealer, it was determined, it needs engine replacement as there was a recall for these engines. After 3 months of waiting, in January 2022, I received my car back supposedly with the new engine. today [XXX] my car has stalled again with a similar engine issues and I have towed my car to the same dealer (DORAL HYUNDAI : Miami Florida) for inspection. fortunately i was not injured or ended up in an accident. the car just stalled suddenly with red lights on for every parameter along with engine light. luckily i was on the onramp and not in between the freeway. still was a dangerous situation as cars barely managed to save from hitting me when the car suddenly slowed down and stopped I feel, Hyundai didn't perform their replacement part effectively or efficiently. Probably replaced the car with a similar faulty engine. I request you to please investigate this matter my name is [XXX] and my email id is [XXX] and [XXX]. my cell phone number is [XXX]. thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464181May 11, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 65-70 MPH, the vehicle stalled inadvertently. Upon veering to the side of the road, several unknown warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic however, the independent mechanic was unable to replicate the failure. The vehicle was then towed to the local dealer. The dealer informed the contact that the diagnostic test would be performed at his expense as they would have to take the engine apart and would then reassemble it. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer also informed the contact they would follow up with the dealer and they would get back to him. The contact was awaiting a call back from the manufacturer. The contact referenced NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464189May 11, 2022
ENGINE
I was driving home from work one afternoon on a two lane highway. All of a sudden a warning on the dash popped saying "Hybrid system failure pull over immediately" and the car started beeping loudly. I lost engine power, brakes and steering.....I'm lucky to be alive today. No one was on the road so I didn't get rear ended when the car came to a complete stop. I tried to restart the vehicle numerous times, however when I would shift into drive the car simply wouldn't move. I put it in neutral and pushed it to the side of the road and called a tow truck. Dealership maintenance quoted me around 8K to replace some of the hybrid system but it seemed they didn't even know what was wrong with it. The car is 8 years old with around 132,000 miles on it. I expected it to last a longer. I'm amazed reading so many other entries with the same hybrid system failure and surprised Hyundai hasn't killed someone yet with this faulty design. If I had been on the interstate portion of my commute I would be dead. Don't buy these cars if you value your own wellbeing or care about any of your loved ones.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464291May 11, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The lights on the vehicle shut off with no warning. All of the lights, front/ rear lights and inside dash and radio.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464039May 10, 2022
SERVICE BRAKES
I own a 2004 Hyundai Sonata. On 1/19/22, while driving the car, the brakes started failing. I was able to drive the car to my independent mechanic's shop and they repaired the brake issue with a fabrication and installation of the brake line. As my inspection was due, I made an appt with them to bring it back for inspection before the month was over. When I did bring it back however, another mechanic (who apparently had seen underneath the car when they did the brake work) stated that it would never pass inspection as the corrosion was severe. I then made an appt on 2/9 with the dealer who sold me the vehicle. The dealer however stated that the VIN was not included in the NHTSA Campaign 09V124000 (Suspension). I believe it should have been included in that recall and that I am entitled to the "Remedy" outlined in the NHTSA recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464125May 10, 2022
EXTERIOR LIGHTING
My rear tail lights on both sides keep burning holes through the plastic then burning out this takes place all with in a week I’ve had to replace the light harness 3 times on both sides already and I’ve wen down on the voltage on the lights. Neither worked. This is a safety concern as I e read on multiple post that there trunks have caught fire because of this. In which I’ve smelled smoke on multiple occasions and then noticed the harness to be burnet out and the light to be blown. I have children that ride in the back seat that require help. This problem needs to be fixed before someone’s life is taken.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464009May 10, 2022
VISIBILITY
The contact owns a 2021 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V00M000 (Visibility) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463820May 9, 2022
AIR BAGS
The contact owns a 2019 Hyundai Sonata. The contact stated that while driving approximately 78 mph, a second vehicle crashed into the front passenger side causing the driver to lose control of the vehicle and crash into a concrete median. During the crash, no airbags in the vehicle were deployed and the driver sustained a concussion and neck injury which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the incident. The failure mileage was 60,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11463920May 9, 2022
ENGINE
My 2013 Hyundai Sonata Hybrid starting experiencing issues with the engine. After I took it to a mechanic he informed me that the issues were from a this safety defect relating to an engine rod. He informed me of the recall. I never received any information about this recall from Hyundai or the dealership. It also took over a month to schedule an appointment and they estimate about 8 weeks to fix the problem. So I have been without a vehicle for over a month now and if they do admit the problem came from this recall it will be another 2 months before it will be done. I do not feel this problem was handled in a timely matter especially considering the original recall was issued in December of 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463981May 9, 2022
ENGINE
While driving home my engine light came on for 5 minutes and went off and my car started to stall in the middle of traffic and produced a loud and hard knocking noise. When coming to a stop sign and trying to accelerate the car didn’t want to accelerate at first and when it did the knocking got louder and the car started to shake. Upon getting it diagnosed, results are the rod bearings in cylinder 3 AND 4 . Car is also losing oil somewhere somehow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463765May 8, 2022
EXTERIOR LIGHTING, SERVICE BRAKES
Brake lights have been needed to be replaced multiple times a year, since I purchased the car. Now this past year I have had to replace my break lights more often and noticed the port that holds the light appears to be burnt. So after I noticed the situation, I googled to see if there were any recalls and there have been, but my dealership advised me that my car had no recall for the break lights but had other recalls (which nothing was ever sent to me stating any recalls). Also be advised approximately every 5 hyundai sonata has a break light out. I am EXTREMELY upset that there has not been a recall for the break lights and also upset that the dealer charged $115.00 for two break light bulbs and “labor”) and why was I not aware of recalls on my vehicle until I went into the dealership with a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463803May 8, 2022
SUSPENSION
Front subframe corrosion, cross member is rusted through at the weld line for the front sub frame. Discovered during annual safety inspection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463757May 7, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The recall for the moonroof wind deflector plate was done. However, with their remedy just being super glue it didn't hold up. Last year I had contacted Long Hyundai, dealership I bought the car from and the dealership I did the recall through and when I arrived they told me I was SOL. Hyundai America said the same thing. I've tried remedying this recall and my partner has witnessed the potential hazard given the plate detaching and the sunroof being left slightly ajar when closed. Three times this deflector plate has came detached and three times it almost caused an accident given the scare.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463593May 6, 2022
STEERING
Car steering will has locked up while driving as I was making a turn the steering wheel has locked to where it is hard to steer. This happened 6 months ago the same thing happened and then it went away I took the car to Hyundia and left it there for 2 weeks, but it didn't lock up there is no diagnostic code for it. I was on the highway driving straight and it locked up as well. The car has been doing this now on and off for about 3 weeks now. This needs to be recalled but Hyundia is not trying to do nothing until someone is hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463600May 6, 2022
STEERING
I was coming home with my family from the grocery store as we were coming around the turn the car steering wheel locked up on the road Luckly i was the only car on the road at the time, so I had to pull over turn the car of and turn it back on and it went back to normal. This has been happing now for the past 2 week after 6 months when it first started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463605May 6, 2022
STEERING
I was driving into work in the parking lot and the steering wheel locked as I was pulling into parking lot going around the building. I had to turn the car off and then back on for the steering wheel could go back to normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463607May 6, 2022
STEERING
When I was coming home from my parents' house the steering wheel locked up two times on the way back from there. Both times I had to pull off to the side of road and turn the car off and then back on for the steering wheel to go back to normal this has not happened in 6 months I've called Hyundai and told them about it and they are not willing to do a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463682May 6, 2022
ENGINE
COMPLETE ENGINE FAILURE ENGINE FAILED IN 2021, PRIOR TO RECALL NOTICES (2 OF THEM) FINALLY HAD IT TOWED TO HUNDAI. HUNDAI WANTS ME TO BUY A NEW ENGINE BLOCK FOR $13,000.00 THIRTEEN THOUSAND DOLLARS. HUNDAI NEEDS TO BUY THAT CAR BACK, OR PAY TO PUT A NEW ENGINE BLOCK IN IT. HAD THE PARTS NOT BEEN FAULTY, I'D STILL HAVE A CAR TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463578May 6, 2022
UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST
I’m reaching out to report the troubles and functioning of my Hyundai Sonata 2022. I am the first owner and received the car January 7, 2022. The car started with a loud nose under the hood . That happened maybe four times. Then the car began to switch gears on its on. I would park the car and press P for park but the car would go to N instead . That happened about 20-30 times . Now the car is randomly switching gears while at stop lights. While at a pause the car automatically shuts off which is normal. Recently the car would be at a light and switch gears . I was at a light when the car shut down and went to D, N , and stayed in R. I had to cut my car off just for it to go to P and then D , all while the light was red. If I didn’t, I would have backed into the person behind me . The self driving is not accurate at all and the car does tries to play blue tooth and apple play at the same time . I’m reaching out because I’ve been to the dealership multiple time to have it checked out and they found nothing wrong. I will be making another appointment for this Friday, May 6, 2022. I need to know what is going to be done and how should I go about this if it is said that nothing is wrong once again .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463447May 5, 2022
ENGINE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2007 Hyundai Sonata. The contact stated that while driving at various speeds the vehicle drove sluggish and unresponsive and would not properly accelerate. Upon inspection it was discovered that engine oil from the valve cover gasket had leaked onto the alternator. The vehicle was taken to the local mechanic who diagnosed that the alternator was damaged due to the presence of oil inside and needed to be replaced. The vehicle was not yet repaired. The contact indicated that the vehicle was previously serviced by the manufacturer to prevent the failure from occurring but the failure had occurred on two separate occasions. No further information was available. The manufacturer and local dealer were not notified of the failure. The failure mileage was 151,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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