Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11466324May 27, 2022
UNKNOWN OR OTHER
The car was running and just stopped working in the middle of the highway the warning lights came out and i couldn't be able to start the car since that day .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466332May 27, 2022
SEAT BELTS, STRUCTURE:BODY, UNKNOWN OR OTHER
The biggest problem is that the oil is going into the spark plugs this started happening approx 1 year ago and I have been complaining about this to Hyundai to the B.B.B. and the Attny Generals office I am told to take it too hyundai dealership whenI mentioned they will charge me to tell me what I have already been told I was told by Hyundai they can not control there own dealership??? Keep in mind I still owe on this vehicle and have not owned it for even 5 years...The paint is coming off all over the vehicle and the seat belts do not retract as they are suppose too! This is not the first Hyundai Sonata I have owned but it still has existing problems and family and friends have the same problems,Please help to get this fixed!!Thank you Vehicle was purchased in Danvers, MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466355May 27, 2022
ENGINE
The contact called on behalf of her friend who owns a 2017 Hyundai Sonata. The contact stated while the owner was driving at unknown speed, she began to hear an abnormal noise. The contact stated no warning light was illuminated. The owner took the vehicle to the local dealer and was informed that an oil change was needed. The owner stated she took the vehicle back within 30 days and oil needed to be added to the vehicle. The owner was informed by the dealer she needed to trade in the vehicle. The owner declined the trade-in. The owner continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466372May 27, 2022
EXTERIOR LIGHTING
Exterior lighting out (fuses)-- head, brake, tail, signal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466388May 27, 2022
STRUCTURE:BODY
passenger rear door will not open, not from the inside or outside of the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466169May 26, 2022
ENGINE
In 2017, Hyundai performed a complimentary engine inspection on my vehicle as part of NHTSA Campaign 17V226000 (Hyundai Recall 162). Now, nearly four years later, my vehicle is experiencing several of the symptoms of engine/bearing failure as indicated in the recall documentation. The engine is making a knocking/pinging noise, which a Hyundai dealership service department confirmed on 4/12/22. The vehicle sometimes hesitates during acceleration. The engine oil consumption has dramatically increased, but there are no leaks. On three occasions, the engine has burned through an entire tank (nearly 5 quarts) of oil in less than 3,000 miles and the "check engine" and "oil pressure" lights have never illuminated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466178May 26, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
2 days ago my car had red orange like engine light came on while i am driving on [XXX] near [XXX] . next to [XXX] my car stopped running so I pull over and I call my local mechanic who sold me the car. JS AUTO In SANTA ANA, CA. He came in a towing truck. [XXX]. ALSO [XXX]. THEY WORK IN JS AUTO REPAIR MECHANIC SHOP. HE ALSO PUT A ENGINE IN MY SONATA HYBRID AND REDID THE MILEAGE ODOMETER IT WAS 49000 but the DMV REGISTATION PAPER SAID 146900 any way. I went to the mechanic shop last week complaining about engine light and they swap the something near the fuel hose entrance area. then 2 days my engine light came back on and [XXX] CAME TO ME ON [XXX] with towing truck ,he was asking what happening, and he ask for the KEY FOB. HE start the sonata and told me follow me in my towing truck to JS AUTO SANTA ANA TUSTIN SHOP SO I DID> I SPEND 5 hours not having lunch and break fast. I mention to him about LEMON LAW FOR PURCHASE USED CAR. HE TELL YELLED AT ME> I SAID I GAVE U COMPANY CASHG CHECK FOR 10,000. don't tell me what I can say can not say in front of your customers. he said go talk to TUSTIN HYUNDAI NEAR YOU> AND I LET LEFT THE SHOP AT 445pm because shop closed at 5,pm I thanked MANAGER [XXX] for buying LUNCH AT REDHILL CAFE STEAK CHEESE STREAL 12 inch sub sandwich. then I came home and google search on EVAP LEAK. because MANAGER [XXX] TOLD IT WAS EVAP LEAK ERROR ON THE MACHINE BECAUSE THEY BRING THE EVAP LEAK TESTER FROM JS AUTO GARDEN GROVE LOCATION< PLEASE GOOGLE JS AUTO GARDEN GROVE SO ANY FAULTY EQUIPMENT THEY ARE USING AND ANY BAD FINANCIAL DEALING THEY ARE DOING < I THINK THEY MIS CALCULATED MY USED CAR> I SHOULD PAY MAYBE 8500 or 7500 US DOLLARS> INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11466240May 26, 2022
ENGINE
The contact owns a 2012 Hyundai Sonata. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was towed to an independent mechanic however, the contact was referred to an authorized dealer for assistance. The vehicle was towed to the dealer and diagnosed with a seized engine seize and oil drain plug failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466283May 26, 2022
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TRACTION CONTROL SYSTEM
The contact owns a 2016 Hyundai Sonata. The contact stated upon starting the vehicle, the ABS, traction control, and TPMS warning lights were illuminated. The vehicle was taken to the dealer where she was informed that the diagnostic test indicated that the rear wheels were moving at over 200 KM/H while the vehicle was idle. The dealer also diagnosed that the ABS had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466298May 26, 2022
ENGINE
My car started making knocking noise while I was driving. I put my VIN on a website and it said my car was affected for recall engine connecting rod bearing and qualified to get fixed under campaign. On 4/04/22 I had my 2012 Hyundai Sonata towed to the dealership where few days later they denied it because of salvage title. I contacted Better Business Bureau for help and almost two months later denied me and closed my case for the same reason it has salvage title. My car does not have 100,000 mileage and only is not operating because of this mistake the Hyundai manufacturer made. The BBB auto line sent me the car fax and none of the previous owners ever got this recall fixed and now that I have the car it stopped working because of the rod bearings and the dealership has confirmed it. It is a safety concern and is not performing as it should because of manufacturer. I have the proof where it says my car is affected. It having salvage title isn’t valid reason to refuse recall coverage. Consumer is trying to get the car fix under the engine connecting rod bearing campaign.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466302May 26, 2022
ENGINE
Engine failed in the middle of driving down highway 89 in Arizona. No warning signs, no engine light, just complete failure in the middle of driving. My safety and my mom's and cat's safety was at risk because there was not a safe place to pull off the highway. An officer happened to be driving by and helped push the car off the highway a few more feet. In his words, we could've been killed how our car was parked because there was no safe place to pull off this particular highway. The car has not yet been inspected by a manufacturor or dealer, as I am in a small town in the middle of Arizona. I will need to rent a uhaul truck that pulls a car on a trailor and tow the car to the nearest hyundai dealer for further inspection. No warning lights, no warning sounds, nothing at all. Just complete failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466303May 26, 2022
SERVICE BRAKES
3 months after purchasing this Vehicle from a notorious car company, I have noticed while driving on the Highway that a hybrid system warning message has popped on my dash board with the check brakes light blinking and beeping. The car then started slowing down with the brakes not functioning anymore. The car is only usable again after you shut it off, wait for few minutes and turn it back on. After several investigations by a Hyundai dealer, it turns out the defective part is a Hybrid Power Unit of HPU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466304May 26, 2022
ENGINE
Car cut off on expressway started back up cut off again made it home my son in law drove to see if it would cut off on him and it did after 20 minutes car was towed to mechanic where they stated at shop car needed an engine call dealership where car was purchased and they blamed it on me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466018May 25, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
Just about 2 months ago i exit my vehicle after parking up. As i exit i smelled a burning smell and heard sparks so i stepped away from vehicle asap and then the horn start honking and lights flashing on own. Then the car started up by itself and started to run without me in car and keys in my hand. Police came from noise distubing and took the battery off to stop. After that i couldnt start car so had towed in shop for 5 weeks. Hot out of shop and can start now but now my a.c. and windows doesnt work because mechanic said that something keep blowing those fuses out and if he puts yhem back in then the car will go back to not starting. I am guessing this is part of the recall.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11466051May 25, 2022
UNKNOWN OR OTHER
I was driving north bound on I-95 north in Georgia when I heard a loud bang and then at same time looked out my driver side mirror when I see the cover of my antenna flying down the road, which was dangerous since it could have it a car behind me, a car could have run it over and gotten a flat time, or a car could have seen it and made it swerve and caused an accident. When I went to look for a replacement Hyundai makes you buy the whole antenna at over $600 and when I went to look online, I found a lot of other Hyundai customers had same problem of their antenna cover just breaking off and, in my search, found cars Hyundai made by them had a recall on same thing in the year before mine was made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466057May 25, 2022
ENGINE
Was diving the car and experienced system failure, no prior warnings or issues. Had regular oil changes throughout, however, a few days ago in normal driving conditions, the check engine light began flashing and car felt like it was losing power. Had to pull over to the side of the road and shut the car down. Vehicle would not restart and had to have the vehicle towed to the nearest dealer. Dealer informed us that the "engine was locked" and had to be replaced, car only has 62K miles on it. Research online has uncovered others that have had the same experience and issue with the 2015 sonata that has resulted in replacement of the entire engine. Dealer has not confirmed if repairs will be covered, but if we had been in a high traffic area the car losing power suddenly without warning could have resulted in serious injury getting the car out of fast paced traffic. There appears to be an known issue, as when we asked the dealer about others on-line who have had this happen, dealers response was "we have seen this before, yes." But, now we have been close to a week without a car, no loaner from the dealer, and no indication on how this will be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466083May 25, 2022
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated while driving approximately 55 MPH, the vehicle was shaking. The hybrid battery, PHEV system, and check engine warning lights were illuminated. The vehicle stalled. The vehicle was towed however, the independent mechanic was unable to determine the cause of the failure. The vehicle was then towed to the local dealer, who diagnosed a failure with the engine and catalytic converter. The engine was replaced. The failure reoccurred. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466109May 25, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel system, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466125May 25, 2022
AIR BAGS
The airbag warning light went on while driving without any cause, no recent accident or repair. After starting the engine, the light goes off for a couple seconds, goes back on, then stays on most of the time while driving but will go off for a minute or two occasionally. Checked for codes and looked at the fuses - both are good. I'm reluctant to take it to the dealer based on the probable repair cost and believe this should be a recall issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466140May 25, 2022
SEAT BELTS
Both Front Seat Belts doesn't work. Stopped working at the same time. Are not twist. Are very hard to pull out and doesn't retract. Both
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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