Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11497279December 13, 2022
AIR BAGS, SEATS
Took vehicle to independent Hyundai factory trained technician due to air bag light. Was advised this is due to failure of Occupant Classification System sensor in front passenger seat. This is related to NHTSA Campaign 08V161000, but technician advised my VIN was not listed under this recall. Technician advised me to contact Hyundai due to the recall and inquire if my vehicle could be covered, since leaving unaddressed could cause injury or death during collision. Manufacturer is aware of issue due to previous recall cited above. Spoke with Hyundai customer service phone line on 12/13/2022 and informed of issue, asking if the recall would cover my vehicle even though my VIN was not indicated in the previous recall. Customer service advised this could not be done. Asked customer service to file complaint about known safety issue and was given case #20713402. Customer service advised I could pay for repairs out of pocket and receive refund if recall was later issued. Action requested: expand recall 08V161000 to include additional 2008 Hyundai Sonatas exhibiting same manufacturer defect which is a risk to public safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497015December 12, 2022
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving approximately 60 - 65 MPH, the red engine warning light illuminated. The vehicle was towed to the local dealer who informed her the vehicle was working as designed. While driving on another occasion, the check engine warning light and the Hybrid System Shutdown and Turn Off Engine message was displayed. The vehicle was towed to the same local dealer where it was diagnosed and determined that the computer chip was faulty. The vehicle was repaired. The contact stated that on another occasion the check engine warning light illuminated again. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497052December 12, 2022
AIR BAGS
The contact's uncle owns a 2019 Hyundai Sonata. The contact stated while his uncle was driving approximately 20 MPH and going over a speed bump, the driver's side front and side air bags deployed. The contact stated that the passenger’s side air bags did not deploy. The contact stated that his uncle saw the air bags warning light illuminated, but only after the air bags had deflated. The contact had taken the vehicle to a local dealer who did not want to diagnose the vehicle. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497138December 12, 2022
ENGINE
MY CAR HAS BEEN DRIVING IN LIMP MODE FOR ALMOST TWO YEARS. I HAVE TAKEN IT TO THE DEALERSHIP OVER 8 TIMES FOR THE SAME PROBLEM WHILE IT WAS STILL UNDER WARRANTY. THE REPLACED THE KNOCK SENSER TWICE AND IT PASSES THE BEARINGS TEST. MY CHECK ENGINE LIGHT BLINKS AND IT HESISTATES WHILE DRIVING. I ONLY HAD THE CAR FOR ONE MONTH SINCE THIS STARTED AND EVERYONE IS GIVING ME THE RUN ARAOUND AND NOT FIXING THE PROBLEM. NOW MY WARRANTY IS EXPIRING BECAUSE I HAVE OVER 100,000 MILES ON IT BUT NOTHING IS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497140December 12, 2022
EXTERIOR LIGHTING:BRAKE LIGHTS
Headlights need to be replaced every three months. Brake lights turnt out and melted the plastic around it. Had to replace the entire light unit. Now, the breaklight doesnt work at all. Even after replacing the entire light unit and bulbs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496874December 10, 2022
SERVICE BRAKES
When Driving the Alarms go off indicating a brake issue, my brake peddle goes to the the floor, car looses power and slows down to 5 MPH. Car will not accelerate past 5 MPH when i am trying to pull over or get off the freeway. Brakes are grinding as i try to use them, very dangerous while on the freeway. When I am able to pull over. I will turn off the car and turn it back on and the issue goes away. Now this may happen several more times before i am able to get some where safe. Dealership has no clue why its doing this after showing the video of the Alarms and describing it. No codes are found either. They just want to start replacing parts stating at 3k a round hoping it will fix the issue. This issue doesn't happen every day but it does happen while driving on the freeway. I have read online others having the same safety issue while driving and having thes same brake failures. Not sure where Hyundai is at with this issue and the fix for it? Yet does someone have to be in a serious accident before someone takes action with this issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496879December 10, 2022
ENGINE
Shortly after I purchased car (April2021) from JD Byryder in Peoria,Il. the car was not running right. Motor cutting out loss of powwr. I have car shield and took the vehicle to Hyunadi dealer in Peoria,Il. and also to a dealer in Dayton,Oh. was verified that the vehicle has a bad turbo. Car shield refusing to fix the car without engine being torn completly down, Hyundai dealers refused to help. Now the car is burning oil and no sign of where the oil is going. I bought this car in good faith was told the motor was under recall but nobody wants to take ownership and fix it under the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496701December 9, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving, the steering wheel locked, causing the vehicle to veer to the side of the road. The vehicle was taken to the dealer who replaced the steering coupler. Additionally, the contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that she needed to add 2 quarts of oil weekly. Additionally, the contact stated while starting the vehicle, the vehicle started shuddering. The contact stated that upon attempting to reverse, the vehicle shuddered increasingly and failed to respond. The contact stated that as she turned off and restarted the vehicle, the failure ceased, and she was able to drive the vehicle. However, while driving 50 MPH, she heard abnormal knocking and whining sounds coming from the engine. The check engine warning light was illuminated. The contact was able to continue driving; however, the contact stated while driving 45-50 MPH, she heard a clicking sound coming from the engine and the engine seized while in the middle of an intersection. The contact was unable to restart the vehicle. The contact contacted the Police Department who assisted her with pushing the vehicle to the side of the road. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact stated that a software update was previously completed on the vehicle under Hyundai Service Campaign Number: 953 (Engine Protection Mode). The manufacturer was notified of the failure and several cases were opened; however, no assistance was provided. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496656December 8, 2022
UNKNOWN OR OTHER
For the past 3 Oil changes, I find myself having to add 5 quarts of oil to my car after driving over 1,000 miles from getting my oil change. This third oil change I have added 15 quarts of oil to my car due the check oil light comes on. When I first purchased this car in March 2021, I didn’t experience this issue. I’ve never had to add oil to my vehicle before an scheduled oil change. Whalen the oil is checked due to the light coming on, it’s boned dry.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496568December 8, 2022
ENGINE
El motor 2.4 del Sonata 2015,2016 tiene un desgaste irregular de las bielas suena al encenderlo aunque tenga sus mantenimientos al dia.Se de muchos autos con ese motor que terminan dañando el motor sin importar el millaje.Se de 1 con 52,000 millas que daño el motor. The 2.4 engine of the Sonata 2015,2016 has irregular wear on the connecting rods, it makes a noise when it is turned on even if it has its maintenance up to date. I know of many cars with that engine that end up damaging the engine regardless of the mileage. I know of 1 with 52,000 miles what damage the motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496631December 8, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, STEERING
I leased a 2021 Sonata, and the Car has been a nightmare. My Car has been serviced by the dealership twice for a steering wheel that will not stop making noises. I am very concerned for my safety in this Car. The Wheel becomes hard to move. Also, last year, the Car was in the shop for four months while the forward collision sign needed to be fixed. The Car stopped twice. I am terrified to drive this car; it only has 9,200 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496010December 5, 2022
ENGINE, FUEL/PROPULSION SYSTEM, FIRERELATED
The car caught on fire while my family was driving it. Nearly killing them in the fire. Witnesses say the fire started underneath the car then went to the engine. There is a TSB recall 227 on those types of cars indicating the fuel tube needed replacement. This car was serviced last in September with an engine replacement at Hyundai dealership. That day the check engine light came on. Police was called, insurance is investigating. Have not contacted manufacturer.
Crash:
No
Fire:
Yes
Injuries:
3
Deaths:
0
#11496020December 5, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I was driving on the interstate when all of a sudden I heard a loud noise that terrified me. I quickly realized the glass of my sunroof was gone. There were no warning signs at all and the sunroof was not open when this happened. After inspection it was clear that only the glass was missing and no other parts of the sunroof assembly. I called Hyundai and was told I could bring it in but it would be an out of pocket expense and would be at least a week before they could get to it. I wasn't sure of the date so I put today's date. N
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496028December 5, 2022
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR:INTEGRATED STARTER(OTHER THAN PROPULSION)
7am turn car on and let it. Warm up for a couple min then out of No we're car turns off . Another day another morning turn car on and seconds pass and car turns off repairs I did as u can see in invoices replaced enginee couple months ago took to dealer ship several times no help or. Any solution.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11496032December 5, 2022
STEERING: STEERING WHEEL/HANDLE BAR
2015 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO STEERING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496158December 5, 2022
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG
My car started leaking oil from the oil drain bolt area. I took it to the dealer and they said the oil pan had a defect, they called it a “weld crack”. A quick internet search shows that this is a very widespread issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495870December 3, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Hyundai has refused to get back to me about my car it's been months they don't return my phone calls or emails or anything. The motor recall had caused me and my children to be stranded in the busy highway after just shutting down 2 times. Amongst other things this is unacceptable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495893December 3, 2022
ENGINE
I was driving on the freeway when suddenly my car turned off and no warning lights came on. I towed to my mechanic where he tested the starter and battery. He tested the crank to find out the engine is frozen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495865December 3, 2022
POWER TRAIN
Car transmission seemed to make a "clunking" sound when selecting gear from park. The car would not accelerate, the throttle seemed to be stuck and the transmission would try to downshift, but the car was not picking up speed. I eventually pulled off the road into a parking lot and turned the car off. I then restarted the car and it seemed to clear the problem, but no warning lights ever came on, and no error codes were displayed on the instrument cluster.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495802December 2, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that there was an abnormal sound coming from the vehicle while driving. The steering wheel was making an abnormal humming sound. The contact stated that the vehicle failed to start. The check engine warning light was flashing on and off constantly. The vehicle was taken to an independent mechanic who stated that the failure was due to the power steering. The local dealer was contacted, and the contact was informed that the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 15V568000 (Engine) and NHTSA Campaign Number: 16V190000 (Steering). The manufacturer was not contacted. The failure mileage was approximately 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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