Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11499531December 30, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated while driving 50 MPH, the vehicle stalled and failed to restart. No warning lights were illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499583December 30, 2022
ENGINE
My 2016 Hyundai Sonata is sitting at the Red Hoagland dealership in Winter Haven, FL after the engine started knocking. Rather than continue driving it and risk an accident with our 19-yr old child driving it, or risk worse damage to the engine, I had it towed to Red Hoagland service department. This occurred less than a week after we had it at the dealership for the third and final oil consumption test. These tests were being conducted as part of Hyundai’s process to identify the known engine issue with this model. Each 1,000 mile test revealed that the engine was consuming approximately 3.5 quarts of oil per 1,000 miles (approximately 1 month timeframe). Despite the results of the tests and now the engine failure, Hyundai has denied the claim on the lifetime warranty of the engine. Their stated reason is “out of warranty caused by time in service and mileage on the vehicle.” The mileage on the vehicle was 143,260 on 10/29. Apparently to Hyundai a “lifetime warranty” on an engine that is known to fail due to this oil consumption issue does not mean “lifetime” but only less than 145,000 miles. I will appeal this decision and if they do not honor their lifetime warranty on this known issue they will hear from my attorney and hopefully the NHTSA will also help to enforce what Hyundai should have already done rather then making me go through this additional effort and trouble.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499339December 29, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 45 MPH and depressing the accelerator pedal, the RPMs revved up however, the vehicle failed to respond. The contact stated that the vehicle decelerated, lost motive power and stalled in the middle of the road. The contact's newborn and two other young children were occupying the rear seats at the time the failure occurred. The vehicle failed to restart. Another driver assisted the contact with hauling the vehicle to her residence. The vehicle was then towed to the dealer where it was diagnosed and determined that the engine needed to be replaced. The contact was also informed that other unknown repairs also needed to be completed. The dealer informed the contact that the engine could not be replaced under an unknown recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499145December 28, 2022
ENGINE
Hyundai Theta Engine Recall/Repair/ Replace 2G Blue Link Telematics Deactivate Safelite Repair-Rear Windshield Defrost and Sat Radio Antenna Array replacement... Reporting to Federal Agency because of Federal Contract OFCCP occupational problems and to see if vehicle can be replaced applying California Lemon Law...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499291December 28, 2022
AIR BAGS
The airbags in my car did not deploy! I was hit so hard through my driver window that it knocked me out both speeds combined together was 110mph with me going 55mph the air bags should have went off the whole driver side back to the trunk is damaged and not even the door airbag had went off. This is a huge safety concern for myself.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11499241December 28, 2022
VISIBILITY/WIPER
*The front sunroof panel exploded toward while the car was running, but in the driveway in park. *Our safety was compromised by the shattered tempered glass falling into the car. *The problem was noted at the dealer, who stated they had not seen this happen before and believed it to be from a rock chip. *The roof has been inspected by the service department at the dealer, and pictures taken by them and by me. It has been reported to the manufacturer. *No problems noted prior to the “explosion”. Sitting in my car on a cold 27F morning, I started the car and turned on the front and rear defrosters and the heater. There was a light dusting of frost on the car. About a minute after I started the car, I heard a loud bang above me. When I opened the sunroof cover to see what the noise was, tempered glass shards fell in on me. When I got out of the car to see what had happened, the roof appeared to be exploded outward in circle about 10” across, although most of the sunroof glass was “crazed”. The car was not moving, had not had time to get warm, inside, there was no tree or other environmental hazard close to drop on the roof.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499068December 27, 2022
STEERING
Was pulling out of a parking space started driving and power steering completely failed second time this has happened in 2 months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498886December 26, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The car lost all acceleration and my check hybrid system light came on. The car would not handle safely to drive. After 3 resets the car finally accelerated as normal. The codes clear themselves before the dealer can check them to give a specific issue. It is not giving the diagnosis for the hybrid issue in the diagnostic log.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498896December 26, 2022
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
Ever since I have had my car there has been a wind sound like some this is dragging under my car! Been to dealership multiple times and they tell me that’s how these cars sound! Now oil is disappearing right after and oil change! They say my oil pan bolts were stripped out! Well the Hyundai dealership is the only people that have done my oil changes! Tried to charge me for that! I get an engine diagnosis check done and they tell me nothing is wrong with my car! Before I could make it home engine light was on! Took it back now they saying engine manifold! Want to charge me for that! Now car won’t go over 20 mph! White car paint has chipped from the front roof and hood of car! Driving I see multiple white vehicles with paint chipped in the same areas of the vehicle! Call corporate they know about the the issue. They want to spot paint the car! If you spot paint it doesn’t fix the growing areas of peel up! There is no reason a 2017 and newer models should have huge metal spots for paint peeling already! Only on white Hyundai Sonatas mainly! I have called corporate about every issue with my car and they seem to not care!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498593December 22, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving at an unknown speed, the engine seized without warning. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498342December 21, 2022
ENGINE
2017 Hyundai Sonata with Theta II engine received knock sensor detection software update 7/30/19. Engine knock increased substantially during August and September of 2022 with periodic, partial loss of power at idling and significant oil consumption. Dealership initiated oil consumption testing 9/24/22. On 11/2/22, vehicle fully stalled with blue smoke from exhaust during slow-speed turn in normal driving conditions. Owner and child in vehicle were uninjured. Dealership unable to replicate stall or identify error codes. Dealership's 11/11/22 oil consumption test identified excessive oil consumption. Dealership cleaned combustion chamber. Vehicle experienced partial stall 12/15/22 at moderate speed in normal driving conditions. Dealership performed final oil consumption test 12/20/22 and reported normal oil consumption (.25 quart in 1,000 miles).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498359December 21, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 60 MPH, there was smoke coming from the vehicle, with an abnormal fuel odor. There was no warning light illuminated. The contact pulled over and left the vehicle at the scene. The contact called the dealer who linked the failure to the fuel line. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498360December 21, 2022
FUEL/PROPULSION SYSTEM
I started smelling a strong fuel odor and my car just started leaking fuel while I was driving it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498399December 21, 2022
ENGINE, POWER TRAIN, STEERING
My engine has failed, and my steering wheel column has locked. I had the software update on my engine with Napleton that qualified me for a lifetime engine replacement. I submitted maintenance records for my car and pictures of my valvetrain that are well maintained, and hyundai denied my engine claim for exceptional maintenance neglect on Dec8. On December 14th, after reviewing my oil changes, they still denied me for using low quality oil that's obscured. The problem I am having with my car is oil, not being able to get to the pistons inside my engine. It's not fair when the company know they engines have a manufacture defect. Then they blame the customers for lack of maintenance to have an excuse not to replace the engine. Knowing that with or without oil changes in the hyundai sonata 2011 -2012 models the engines will eventually seize anyway.I've reached out to their company over 300 times trying to resolve this matter and I'm still in the same place I started at a month ago. I want to sue for pain and suffering. I've been without a car since nov 9, and it's dec 20. Hyundai has put me and my family life in danger on numerous occasions, with their faulty and defected parts causing two near death experiences. Hyundai sonata has had a recall on every part, and I consider them unsafe and dangerous. I have seven different case reports with Hyundai motor company about excessive oil consumption, and the knocking whining vibrating and shaking. They are very much aware of everything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498402December 21, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
2020 wiring harness overheated and melted - replaced taillight 6 times in 1 year. Hyundai fixed. 2021 tailight out again - Hyundai stated the taillight assembly melted, needs to be replaced (403.00) light bulb cannot be replaced (warped). Safety issue is what is causing things to heat up and melt. Many others reported same issue online - Hyundai is not taking ownership to fix whatever is causing this? No warning lamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498438December 21, 2022
SERVICE BRAKES
Driving on freeway and traction control light came on and stays on. Then my car stalls. Additionally, I awakened at 6 am to find my breaks light had been on most the night at no fault of mine. I checked my vin# and being told my 2012 sonata is not part of the recall campaign 136. This is a danger to my life and Hyundai is refusing to correct the problem at their cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498239December 20, 2022
ENGINE
Sounds like engine is gonna blow and the oil is where it needs to be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498246December 20, 2022
ENGINE, STEERING
The car was stolen, one of the vehicles that Hyundai manufactured without an Engine Immobilizer, making it very easy to steal. Consumers didn't know about this defect, because the corrupt automaker kept us in the dark. I'm fairly certain that by breaking the steering column to expose the port to start the car, that driving the speed limit or having control of the vehicle was on the thieves mind. The safety of my neighbors and anyone they were driving would have had their safety compromised. The vehicle is currently being repaired cosmetically. The Engine Immobilizer will not be installed by the body shop. It was inspected by a certified repair shop of State Farm. No warning lights were illuminated.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11498253December 20, 2022
UNKNOWN OR OTHER
My wife was driving as normal, suddenly got an alert! Loud noise, Hybrid System Warning, Safely Stop and Do Not Drive! Stranded in the middle of nowhere with this issue! ????? Towed it to my house. Next day, car works fine. But we are completely scared to drive it now! Took to dealership and they said $3,000 for the part and labor. Are you f’ing serious!? This is not. Wear and tear issue. The hybrid system should abruptly stop and make it so I cannot drive the car! For no apparent reason!? This is completely bullshit! I’ve seen online many complaints that it’s happened after 5,000 miles. Who cares that my car is 9 years old and has 92,000 miles. ???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498291December 20, 2022
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2009 Hyundai Sonata. The contact stated while driving 50 MPH, the vehicle inadvertently lost motive power and stalled. There was no warning light illuminated. The vehicle failed to restart. The contact pushed the vehicle to the side of the road with the assistance of her father. The vehicle was towed to an independent mechanic who referred the contact to the local dealer. The vehicle was then towed to the local dealer where it was diagnosed that the fuel pump needed to be replaced. The fuel pump was replaced; however, the failure persisted. The dealer then diagnosed that the gasoline needed to be pumped out. The repair was completed; however, the failure recurred. The battery was replaced; however, the failure persisted. The dealer diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been at the dealer for 3 months. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 140,000. The dealer stated the car needs a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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