Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11501699January 13, 2023
ENGINE
Purchased a 2016 Hyundai Sonata on 7/2/22. At the time, it had approximately 119,000 miles on it. About a month later, the car overheated. Thankfully, husband is a mechanic. Since the initial overheating, we had been diligently adding coolant every few days. However, as of last month, the overheating had gotten so bad, we took it to an independent mechanic who quoted us about $8,500.00 for repairs, including installing a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501417January 12, 2023
ELECTRICAL SYSTEM
Right taillight working intermittently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501463January 12, 2023
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The contact stated while driving 40 MPH, the vehicle made ticking sounds, and then the engine seized with several unknown warning lights illuminated. The vehicle was towed to her sister's residence and then to the dealer. The dealer determined that the engine needed to be replaced; however, the dealer was awaiting the manufacturer's approval for the engine replacement. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The contact stated that the vehicle previously had the engine replaced in 2019. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501469January 12, 2023
STEERING:COLUMN
The contact owns a 2015 Hyundai Sonata. The contact stated that while operating the vehicle, there was an abnormal clicking sound coming from the steering column. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that an unknown part within the steering column had failed and needed to be replaced. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 29,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501509January 12, 2023
SEAT BELTS
Driver's seat belt takes 3 to 5 times for it to engage. A recall was done for the front driver's seat seatbelt. Campaign recall was done in December 2017 at Chapman Hyundai Phoenix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501526January 12, 2023
ENGINE
My vehicle is unable to accelerate past 65mph. I had it towed to a local repair shop whom ran a diagnostic and they are advising there is a hyundai/kia recall on engine. To my knowledge, I was not advise by Hyundai of any recall when my spouse reached out to Hyundai directly. I was on the highway with family traveling back from Christmas vacation when the incident occurred. There was a crash ahead due to the rain so traffic had slowed down. Once I drove passed the accident and attempted to accelerate the engine light appeared I could no longer accelerate. Very scary when your on a 4 lane highway hours away from home. I was able to pull off to the nearest exit for safety as it rained.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501546January 12, 2023
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
We purchased a 2016 Hyundai Sonata in December 2020 for our son who is in college. In early August of 2022, my son noticed his oil light was coming on before it was time for an oil change. He had the vehicle topped off and maintained regular oil change and service schedule. While in for service at Fitzgerald Hyundai in Rockville, MD, August 2022, they replaced the spark plugs (4 cylinder tune-up) at 108,127 miles. The car continued to burn a lot of oil, so another appointment was scheduled at the dealership in Rockville September, 2022 at 111,792 miles. An oil and filter change, complete 23 pt. Vehicle Maintenance Inspection was performed, and all fluids topped off. The vehicle continued to burn oil at an unacceptable rate well before an oil change was required. My son continued to get oil changes and top off before the standard mileage. Another appointment was scheduled with the same dealer in Rockville, MD December 2022 at 118,989 miles requesting a diagnosis for the excessive oil consumption. After inspection, we were told an oil consumption test needed to be performed in order to determine why we are having this issue. We were also told that the spark plugs needed replacing again, less than 5 months from the previous replacement. Our service advisor said oil was probably shooting out onto the plugs. Hyundai denied the request to pay for the oil consumption test. The service advisor said she sees this a lot when I asked about excessive oil consumption on a vehicle with less than 120,000 miles. Also, they kept the car for almost 2 weeks.We are looking to rid ourselves of this piece of junk and purchase a vehicle by a reputable manufacturer. In the meantime, we are topping off and getting frequent oil changes. There definitely appears to be a defect with this year and model vehicle and Hyundai should acknowledge there is an issue and resolve it. I will never purchase another Hyundai and will spread the word to everyone I know, not to buy a Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501402January 12, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION
2022 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO HYUNDAI FOR A RECALL BUT PARTS ARE ON NATIONAL BACK ORDER WITH NO ETA ON WHEN IT WILL BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501288January 11, 2023
ENGINE
The contact owns a 2014 Hyundai Sonata Hybrid. The contact stated while driving onto an on-ramp at an unknown speed, an abnormal knocking noise was heard. The vehicle was able to accelerate to approximately 40 MPH. The contact stated there was no warning light illuminated. The vehicle was driven home and then to a dealer. While at the dealer, the failure was diagnosed as a piston failure. The contact referenced NHTSA Campaign Number: 20V746000 (Engine), and the VIN was included in the recall. The contact stated that the vehicle was not repaired under the recall. The contact stated that the dealer provided the test results to the manufacturer. The contact stated that the recall repairs were denied by the manufacturer due to negligent maintenance. The contact stated that he had owned the vehicle for 3-weeks. The manufacturer was not notified of the failure. The approximate failure mileage was 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501321January 11, 2023
SERVICE BRAKES, ENGINE
Vehichle goes into limp mode on highway causing a drastic reduction in speed. Dash says hybrid alert do not drive. Loss of speed put me in danger due to loss of power and vehicle control. Dealer claims it is a bad brake booster that caused car to go into limp mode… Want to charge me 3k to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501380January 11, 2023
STEERING
I had just come off the interstate and was driving down a side road when my steering wheel became locked ( very hard to steer) and warning lights on the dashboard came on. It has happened two separate times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501013January 10, 2023
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to a dealer, and it was confirmed that no cause for the failure was found. The contact then took the vehicle to an independent mechanic where it was diagnosed as engine wear, due to a lack of proper lubrication The vehicle was not repaired. The contact then took the vehicle to another dealer, North Freeway Hyundai (20440 Interstate 45 N, Spring, TX 77373) where it was diagnosed as needing the engine to be flushed. The vehicle was not repaired. The manufacturer was made aware of the failure but stated that the vehicle was out of warranty. The failure mileage was approximately 59,013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501057January 10, 2023
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 65 MPH, the vehicle failed to accelerate and inadvertently decelerated to 10 MPH. The vehicle went into LIMP Mode. The check engine warning light was illuminated. The contact pulled over and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and retrieved fault code: P1326 (Knock Sensor Detection System) and performed an engine bearing test, which the vehicle passed. The dealer updated the KSDS and ECM software; however, the failure recurred. The vehicle was towed back to the dealer, where the knock sensor and bolt were replaced. The contact stated that the engine was previously replaced in 2019. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 118,392.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501070January 10, 2023
ENGINE
The contact owned a 2017 Hyundai Sonata. The contact stated while driving 30-30 MPH, he saw smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The contact veered to the side of the road. The contact stated that upon opening the hood, he saw fire. The contact stated that the fire burned the front end and interior of the vehicle. The contact was able to extinguish the fire with the assistance of the fire department. There were no injuries sustained. A fire department report was filed. A police report was filed. The vehicle was towed to a tow lot yard where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure but no assistance was provided. The approximate failure mileage was 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11501075January 10, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 60-65 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact veered to the side of the road. The vehicle failed to restart. The vehicle was towed to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500763January 9, 2023
STEERING: STEERING WHEEL/HANDLE BAR
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARD TO STEERING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500793January 9, 2023
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
When I start the vehicle in the morning I leave the neighborhood going around 15mph and the car loses power. I have to let off the gas completely then reapply but it still continues to studder. I applied the slapstick sift mode and noticed it does this in first and fourth gear. In automatic you can’t see it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500845January 9, 2023
ENGINE
gasoline engine. yes, it is available. This vehicle has broken down and left me stranded at the side of the road more than a few times. It has failed on the Interstates , as well as local highways. The dealer refuses to replace the faulty engine. No warning lights have come on with regard to the gasoline engine. Ever since I purchased the vehicle, it sounds like there are marbles in the gas engine when its running at low rpm. The oil leaks are extreme and getting worse. It is smoking badly. I just do not have any more money to pour into this vehicle. I want a new engine from Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500909January 9, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that while her friend was driving 35 MPH, the vehicle stalled with white and black smoke coming from under the hood. The contact stated that an abnormal thumping sound was coming from the vehicle. There were several unknown warning lights flashing on the instrument panel. The contact exited the vehicle and called for a tow truck. Upon arrival, the tow truck driver inspected the vehicle and informed her that a piston had blown a hole through the engine block. The tow truck driver informed her that there was an engine recall for similar vehicles. The vehicle was towed to the residence. The contact called the dealer and was informed that due to the vehicle having a Salvage Title the recall would not be honored. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500951January 9, 2023
ELECTRICAL SYSTEM, ENGINE
While driving my cars a light starting blinking and my engine light came on and the car lost power This has happened on at least 3 occasions and I had to pull over upon starting the car after a few hours all returned to normal I reported this to dealer and they could not find a problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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