Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11503607January 25, 2023
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
I was driving my 2011 Hyundai Sonota and it felt like a truck had slammed into the back of my vehicle but it didn’t, the car was knocking and finally stopped and wouldn’t accelerate when pushing the pedal. I had to have it towed and the shop didn’t know what to do and I had it sent to Rick Case Hyundai and I explained the situation about the debris being washed out of the engine and they asked for $1700 just to look at the engine. I had a few recalls and they should have looked at the engine with no problems and no charges. They had my vehicle towed and it took me a few months to figure out what happened to my car? I have been denied EVERYTHING BY HYUNDAI CORPORATE AND TAMMY OFFERED TO LOOK AT THE ENGINE AFTER SENDING THE INFORMATION TO BBB AND SHE SAID SHE WOULD DO IT FREE OF CHARGE BECAUSE THERE IS A RECALL ON THE END
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503611January 25, 2023
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the engine stalled without warning. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact also stated that he was then made aware of an unknown recall pertaining to the engine. The manufacturer was notified of the failure and the contact was advised to take the vehicle to the dealer; however, no further assistance was provided. The failure mileage was approximately 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503651January 25, 2023
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
As I was driving down the road I heard what sounded like a gunshot and glass shattering. Upon getting to my destination I found that my panoramic sunroof had shattered outward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503413January 24, 2023
STEERING
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to maneuver. The traction control and an unknown warning light was illuminated. The dealer was notified of the failure and the contact was provided a number to another dealer. The contact was informed to have the vehicle towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503479January 24, 2023
UNKNOWN OR OTHER
2018 Sonata has white paint peeling on hood of car - only 29,930 miles on car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503129January 23, 2023
POWER TRAIN, UNKNOWN OR OTHER
Total loss of power while driving occurred on 2 separate occasions driving the Hyundai Sonata. The dashboard lit up with multiple failures with no warning, and car lost all power. Both times were in peak traffic conditions and on one of the two instances, a very dangerous mountain road with very little time to react. Towed on 2 occasions to 2 different dealers with no clear cut fix for the car. These were very scary and dangerous incidents and I am afraid to drive this car to be honest. Hyundai has not done much to contact or reassure me that they were dealing with the situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503131January 23, 2023
ENGINE, STRUCTURE:BODY
Engine burns off oil at an excessive rate. I was told there is a recall on the engine for my vehicle. Also, the transmission is acting up. I have a white pearl sonata and the paint has peeled off the roof and part of the hood. There is a recall on that as well, as I was told.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503289January 23, 2023
ENGINE
Very loud car alarms sounded, e.g., it sounded like a something like a red alert in an old Star Trek episode. warning light indicated engine overheated, extreme exhaust/smoke bellowed out from rear of car while decelerating on highway exit ramp. My wife and I were inside the car during this event. This event happened on 5 pm EST December 9 at Hamilton Avenue exit on Ohio 126 Cross County Highway (Ronald Reagan Highway) in the Cincinnati metropolitan area. Had to park car within one mile. I had the car towed to the nearest dealer after it had cooled for 1 +hour. I was afraid the engine was going to explode or catch fire as I was decelerating. The dealer suggests the heat exchanger needed replacement. However, after 45 days, Hyundai has not shipped the heat exchanger that I have been made aware. I am concerned this event may be likely to reoccur and with resulting potential injuries to the occupants inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503302January 23, 2023
ELECTRICAL SYSTEM, STEERING
Electric power steering failure, have taken to the dealer and they told me I need a new battery. I bought one and the problem is still happening. Used to reset after I restart the car but now it won’t.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503010January 22, 2023
ENGINE
My sonata uses oil about a quart every 1000 miles. The acceleration is weak and there's no warning lights on in the dash. The lifters will start chattering and I'll stop and put a quart to a quart and a half in it. The cruise control alot of times will not work and when it does a lot of times you have to mash the buttons hard and several times. My sonata is ready to be inspected at anytime.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503069January 22, 2023
ENGINE, POWER TRAIN
I was driving on the freeway and all the sudden the check engine light started flashing. At the same time the engine slowed down and would not accelerate past 60 mph. I took the first freeway exit and drove to the nearest auto parts store. The store clerk hooked up a code reader and it came back with a P1326 code, Power Train System. Is it a real problem or just another bad sensor?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503065January 22, 2023
ENGINE, UNKNOWN OR OTHER
My 2022 hyundai sonata sel completely shuts down while driving, most recently it happened twice in the middle of an intersection when I was trying to make a left turn it is very very scary and dangerous. I purchased the vehicle in July 2022 and since then it has had consistent idling issues meaning if it's parked too long it will just turn off but now it is turning into while I'm actually driving at the engine dies and again recently it's been in the middle of intersections which is very scary. My check engine light came on it only 4000 miles on new car - very concerning. I encourage anyone having intermittent engine stalling in any way to make sure we are reporting this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502907January 21, 2023
UNKNOWN OR OTHER
My Hyundai sonata hybrid has always experienced issues with a loss of power as well as warnings illuminating on the dashboard which also would result in a check engine light and occasionally a complete shutdown of the car. When this issue was experienced a simple restart of the car would make it run normal again-even the trouble codes would clear out of the system after the 3rd reset (also completely wiping the code history)I was lucky and the car began to “limp” and throw the check hybrid system warning within 5 minutes of a local dealership. They found that the HSG “hybrid starter generator” was faulty via a voltage test. They explained that the HSG would cause the complete shutdown and poor performance of my vehicle due to incorrect voltage. This issue existed for many years and the dealership was unable to identify the source of the issue. This is extremely dangerous and seems to be a common occurrence. I complained about this issue directly to the dealer’s maintenance managers as well as escalated the issue to Hyundai Corp they also were unable to determine the part was faulty over many years and even told me to just “reset and keep driving”. Please investigate this issue it can be found all over the internet with a simple google search. I have even met a gentleman in the dealership with the same year Hyundai sonata hybrid limited and he also was experiencing the same issue-they were unable to identify or replicate the issue when the car was left with the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502964January 21, 2023
STRUCTURE:BODY
White paint peeling off vehicle body in large sections
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502989January 21, 2023
ENGINE
On April 12, 2022. I was driving with my grandson. I heard some loud engine noise in which I thought was coming from an old red truck next to me. I continued driving and continued to hear the noise after I was away from the truck. I realized the noise was coming from my vehicle (2016 Hyundai Sonata). The interior lights started flashing ( oil light, engine and battery lights) and the car started losing power. I was able to pull over to the right lane by the curb. The engine shutdown and wouldn't start back up. The car was towed to Jeff Wyler Superior Hyundai, 238 W. Mitchell Ave., Cincinnati, Ohio 45232. My vehicle is still there. In January of 2022 I had my car at the dealership for losing power. They repaired it, saying it was the cylinders and then in April 2022 the whole engine shuts completely down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502788January 20, 2023
STEERING
Power Steering, on two occasions the power steering malfunctioned. One while starting to leave a parking lot, the other happened while driving. This can cause an extremely safety hazard driving in traffic. As far as know there has been no recalls addressing this problem. I did some research and found this same incident has happened with others with this vehicle. It seems that a safety recall should be initiated to correct this malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502815January 20, 2023
ENGINE
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while his son was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer, where it was diagnosed with low oil and engine failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V746000 (Engine). The manufacturer was made aware of the failure. The failure mileage was 67,036. The contact noted that the failure speed was approximately 40 mph. It wasn't long after purchasing the vehicle that the engine seized while driving. The contact stated that the manufacturer will not honor the warranty due to the incident occurring from "an outside influence". Said influence is unknown to the contact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502854January 20, 2023
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT, ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undetermined speed, there was an abnormal rattling and ticking noise detected. The air bag warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that an engine replacement was needed. The dealer requested the maintenance records but denied repair coverage due to old oil in the vehicle. The manufacturer was not contacted. The approximate failure mileage was 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502870January 20, 2023
ELECTRICAL SYSTEM, STEERING
After driving for 15 or more minutes, the power steering fails. The warning light for the power steering and stability control turn on at that moment, as well. This failure occurs while driving and the wheel jerks a bit if the car is in a turn. There was a power steering recall for other Hyundais of the same era, which is very coincidental.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502594January 19, 2023
VEHICLE SPEED CONTROL, AIR BAGS
The air bag light is on. None of the functions/buttons on the right side of my steering wheel are working. It has not been inspected by anyone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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