Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11564903January 11, 2024
ENGINE
On the way home after I purchasing my son his 2016 Hyundai sonata limited, he noticed his oil light come on and he stopped to check his oil and it was almost empty. He got an oil change and called the dealer and they told us that it was probably the oil change place that didn’t tighten the drain cap. We took it to them and they said no issues with the cap. Went back to Hyundai and when you open the hood the engine is shiny and coated in oil . They would not do anything for us , the car was at 117k and they told us to drive it till it knocks and fill it and maybe Hyundai would replace engine . Hyundai did not warranty this cars engine. He has had his car now for 5 months and puts over a gallon of oil in it a month. It started misfiring, so we replace his spark plugs and noticed oil all over the spark plug number 2. This was a one owner car, that showed she took good care of it, and that is why we purchased it. We are stuck with this car and it is not safe and my son is 19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564994January 11, 2024
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving on the freeway and my car lost all power. My indicator dash board flashed lights and a loud beeping sound. The warning lights flashed to check my hybrid system and turn engine off, HEV. My car immediately lost power and turned off. I was on the freeway, I almost got into an accident, cars were honking at me. My vehicle was towed by my insurance company. I receieved a phone call from the service advisor today, he informed me that I need an electical water pump and the cost quoted to me is $1908.00. When I complained to the advisor he told me that water pumps only last 3-5 years. I told him that my previous car was a 2013 Sonata and sold it with 100,000 miles and I never had water pump issues. My online research discovered that this has been a recurrent issue with 2018 Sonata's.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565011January 11, 2024
UNKNOWN OR OTHER
I heard a pop noise. My car started to smoke a few seconds later full fire. The whole dashboard radio was gone. Burned. No light indicating there was a problem. Car was not running hot.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11564580January 10, 2024
UNKNOWN OR OTHER
A lot of these models have wind coming through the door making a whistling noise, it’s very distracting to drivers and multiple people complaining about it online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564585January 10, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. A person stated the wrong email address is listed, never filed a complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564509January 9, 2024
ENGINE, FUEL/PROPULSION SYSTEM, FIRERELATED
The engine went into smoke and caught on fire. Resulting in damage to the vehicle ultimately causing to be totaled.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11564410January 9, 2024
ENGINE, SERVICE BRAKES, POWER TRAIN
I was traveling on [XXX] Baton Rouge La. and Gonzales La. at 70 mph when I lost power to my vehicle , an alarm sounded saying it was the Hybrid control system failure, putting my safety at risk as I had to maneuver off the interstate and onto the shoulder during heavy traffic . I called State Farm insurance to get my vehicle towed to Ralph Sellers Hyundai in Gonzales La. where it is being repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564113January 8, 2024
VEHICLE SPEED CONTROL
On 1/3/2024 the car was at a low speed - once when parking and once stopping at an intersection - when it suddenly accelerated without the accelerator being touched. The only way that the car stopped was that I was able to shift it into neutral. According to online forums, this has been a known issue with several Kia and Hyundai models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564170January 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563958January 6, 2024
ENGINE
The car's engine has a loud rattling noise, the engine vibrates, the check engine flashes, and it lost much of its power . The characteristics of the Recall 162 which has already passed and was fine at that time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563843January 5, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
I [XXX] purchased the vehicle from a dealership Mr. T’s world test drive the car was fine left the dealership had to go back he change the brake lights made it back left to go to the store the next day had to pull over they had smoke coming from under the hood open the hood up the wires was on fire INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11563844January 5, 2024
ENGINE
Engine began misfiring, spark plug coated in oil which indicates piston ring defect. I get regular scheduled maintenance, often needing oil far before maintenance would be due. This is a KNOWN issue and Hyundai is NOT TAKING RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563470January 4, 2024
UNKNOWN OR OTHER
About 3 weeks ago I had just left my house, battery fully charged and gas tank full. I was coming down a hill to a stop sign and started braking. Suddenly the car seemed to lose power and essentially stopped moving. There was an error on the dash saying "hybrid system failure". There was barely able enough power to slowly pull the car over to the side of the road. I turned off the car and checked the battery in the trunk - I didn't see any obvious concerns. My husband got there 10 minutes later and we tried turning the car on again. It came on fine but there was an engine warning light. We were able to drive it without difficulty back to my house. I was unable to get a timely appointment at my local Hyundai dealer, so a couple days later My husband drove it to a local garage to see if they could figure out what the problem was. When he turned the car on again the engine light was no longer on. However, at the garage they were able to pull up a history of the car alerts and it confirmed that it said hybrid system failure. I have done some research online and it sounds like there was a recall on Hyundai sonatas hybrids for 2017 but I did not see a recall for the plug-in version of the hybrid. I searched online, however, and there were many other owners of Hyundai sonata plug-in hybrids that reported the same incident. I am hoping that a recall gets is issued for the plug-in hybrid as well so that more owners don't have the same problem. If I had been driving on the highway at 65 mph in a middle lane and my engine suddenly lost power it could have been fatal. Oh - one other recent problem I had that I'm not sure is related is that my car recently started losing electric miles very quickly. From the time it was purchased until a few months ago, it was losing plug-in miles at about 1 mi per year (i.e. each year a fully charged battery gave me 1 mile less). Then about 6 months ago it started losing electric miles very quickly - about 1/mo. Dealer said it was normal aging.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563508January 4, 2024
AIR BAGS, STRUCTURE:BODY
The dash cracked in many places.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563047January 2, 2024
ENGINE
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while his wife was driving approximately 60 MPH, the vehicle lost motive power. The contact stated that the check engine warning light was illuminated. The contact stated that his wife was able to drive the vehicle to an independent mechanic. The contact stated that the mechanic retrieved various codes from the engine, and P1326 for the engine knock code and informed his wife that the engine needed to be replaced. The contact had the vehicle towed to a dealer who diagnosed the vehicle and performed a bearing clearance test and replaced the knock sensor. The dealer determined that the engine did not need to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer was informed of the failure. The failure mileage was approximately 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563085January 2, 2024
STEERING
Power steering failure almost resulted in a fatality. Could not steer away from a pedistrian
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563096January 2, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
ABS module is damaged. Car is not operable. Dealership did diagnostic on vehicle. And stated there is an ABS recall. But no remedy as of yet. Car will not operate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563112January 2, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
This is a 'Stop Lamp Switch' issue. The car will randomly turn on the ABS light causing the ABS system to engage and not allow you to use the accelerator pedal. This is very dangerous as if you are about to merge on or off a highway the car does not allow you to correctly control your speed. This issue happens more prevalently at night time when the full beam headlights (auto or manually turn on when dark out), which is very concerning. This issue has been going on for a year now and no mechanics at Hyundai can fix or diagnose. It happened again to me this morning and came very close to causing an accident as I could not engage the accelerator pedal on a turn. Please, in the interest of safety and saving lives fix this dangerous defective part issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563133January 2, 2024
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
When headlights are turned on, rear window brakelight stays illuminated but both the right and left rear brake lights do not illuminate when foot brake pedal is depressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562819December 31, 2023
SUSPENSION
Rear lower control arm snapped
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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