Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11561461December 22, 2023
ENGINE
The contact owns a 2018 Hyundai Sonata. The contact stated while driving approximately 35 MPH, the vehicle jerked and failed to accelerate as designed. The contact stated that the check engine warning light was illuminated. The contact drove the vehicle to the residence and then contacted the dealer. The vehicle was diagnosed but was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 83,920.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561519December 22, 2023
ENGINE
Excessive oil consumption Engine light stays on. Noise in Engine GDI 2.4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561546December 22, 2023
ENGINE
Oil pan crack. Leaking oil can get on engine or underbody components causing fire or failure of breaking systems causing an accident resulting in death. Problem was identified by dealer and in fact the dealer rep said this was common. It has not been inspected by police or insurance reps. There is no warning systems in place for a cracked pan.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561584December 22, 2023
SEAT BELTS
Red “airbag” light on dash illuminated while driving. Code read as B1706: passenger buckle pretensioner. May have been covered under Hyundai’s 15yr/250k warranty but owners never notified since not official recall. Although, this defect may not affect airbags themselves it causes “airbag” light to remain illuminated until addressed. Driving with the “airbag” light continuously illuminated may pose risk to unsafe conditions due to unknown new airbag codes since “airbag” light already illuminated with buckle pretensioner code B1706.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561588December 22, 2023
UNKNOWN OR OTHER
The two struts that hold the engine hood in the upright position fail abruptly without warning causing the hood to randomly slam shut that can result in a traumatic brain injury, amputation, etc. that may result in an injury or death. Some other vehicles with engine hoods that are held up by two struts have a metal prop to ensure the hood is held in the upright position in the event the hood struts fail. This safety issue put me at risk as I narrowly avoided severe injury and potential amputation of my hand and/or fingers when the hood randomly slammed down. This problem has not yet been confirmed by a dealership or independent service. This vehicle component has not yet been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561596December 22, 2023
SERVICE BRAKES
Several times a week I get "Hybrid System Warning. Check Brakes" that comes with red flashing light on the dash and beeping noise. When I turn the car off, give it a few seconds and restart the car, it goes away. It has mostly been happening when I am parked so it is not an issue to shut it off and restart. Two days ago, this happened while I have driving on the street and when I applied the brakes, it went down to the floor with grinding noise. I was going about 35 MPH and no cars in front of me so I was able to come to a stop on the street with hazards on. I turned off the car, restarted it and the issue went away. I have researched this online and it looks like many people are having the same issue. Many have taken their vehicle to the dealer to get the issue fixed and the dealer is unable to fix the issue because they cannot recreate the problem. I am afraid that this might lead into an accident and feel like something that Hyundai should do a recall on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561255December 21, 2023
ENGINE, ELECTRICAL SYSTEM
Engine failure driving on the freeway. Many of the clusters in the dash suddenly lite up, check engine light also multiple warning lights.Suddenly vehicle would not accelerate. Feels like my life as well as my passengers were put at risk. Cars suddenly passing us at freeway speeds. As I pulled to the shoulder of cars were very close to hitting ours. Then when we pulled over we saw smoke coming out of the hood of the car and imediately smelled gas or plastic burning. We got out of vehicle thinking that the car might carch on fire.. The police pushed our car out the freeway to a safe zone. Had the car towed to a shop and confirmed engine failure. As of now the vehicle will not start.We are frightened that there may be a gas leak that might cause an explosion or engine may fail again while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561382December 21, 2023
ENGINE
In May of 2023 my check engine light came on. Took the car to the dealer and the diagnosis was that the egr cooler was the culprit so they replaced it and everything was fine until 12/21/2023. I am driving on the highway and suddenly I hear a loud alarm and upon checking my instrument cluster I see a warning for engine overheating, the heat was on but suddenly the smell of something burning covered the entire cabin of the vehicle. I had to pull over to the side in the middle of a busy highway in freezing conditions and shut my engine down to avoid further damage. I believe the egr cooler has failed once again inly this time leading to a more terrifying experience. My car was towed to the dealership but I am worried for myself and others with similar vehicles I would not like anyone to experience what I did. I have seen multiple online forums with people complaining about the same situation. Mileage was around 57,900 miles when this occured. I bought the car with 30,000 miles as a certified preowned model. I kindly request for a recall for affected sonatas manufactured from the year 2020 to ensure our safety on the road. If it was not for warranty I would not be able to pay for the repairs
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561197December 20, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
The paint if pealing off in large sections due to a manufacturer defect in the primer. The flakes can fly onto the windshields of other vehicles causing collisions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560872December 19, 2023
SUSPENSION, ENGINE
My car's engine cradle, cross member or subframe is rusted out and the OEM replacement for my VIN number won't fit it correctly I'm getting really upset because this could be dangerous for me and my two young kids. I've already paid the mechanic $600 for the replacement part when it really only costs $450 at the most and the two he has ordered before have both been either too big and it says that it is the correct replacement part. What is going on?!!! If something isn't fixed soon and something happens to me or my kids there is going to be a lawsuit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560873December 19, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle has been turning completely off after use for over a year now. At first it would happen every now and then at the beginning and all you'd have to do was restart the car manually. Now every time the car is turned off it needs to be restarted manually now. The car will also shut itself off while you are driving. It will tell you something is wrong and then won't let you get over 15-20 MPH. If you are on a neighborhood, it's less dangerous for this to happen where you can pull over and turn off the car and restart it. But I have seen other post that they've started to malfunction on the freeway and highways before. My car is a 2021, but recently I've seen 2023 models are doing this as well. I know some people on the internet have gotten their car fixed by replacing a back logged battery. It took some people over a year to get it diagnosed correctly and 6 more months to get a new battery. I assume this is also what is wrong with my vehicle. It is in the shop right now, but we have not gotten an answer back even htough it's been there for 10 days. The car app has also indicated that the car has not been turned on since we left it there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560898December 19, 2023
ENGINE
My vehicle's heat stopped working suddenly. A short while later, I received and overheat warning for the engine. I had to stop repeatedly on the shoulder of the highway to allow the car to cool so I could move it to a safe space at the next exit. The dealer has confirmed that the coolant was leaking into the exhaust system and burning up. This resulted in white smoke, inconsistent power, and a stumbling engine when it would switch over from the electric to the gas engine. This problem comes on suddenly and can leave you in a very bad situation since there is no warning to this problem. The dealer reported my car had no coolant left in it which is why it was frequently overheating. I have read about this problem on many online forums and it seems to be very common in this car. Hyundai needs to create a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560963December 19, 2023
EXTERIOR LIGHTING
The contact owns a 2017 Hyundai Sonata. The contact stated that the headlights were very dim while driving at night. There was no warning light illuminated. The dealer was contacted, and the contact was provided a diagnostic fee to have the vehicle inspected. The contact then took the vehicle to an independent mechanic where the contact was informed that the defect was a manufacturer defect that only the manufacturer could resolve. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560765December 18, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
1. Solar panel roof exploded without any impact. 2. Vehicle completely shuts down when the solar panel over charges the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560800December 18, 2023
ENGINE
On February 27, 2023 we went to the Hyundai Dealer because our engine was leaking oil and we were told by Pep Boys that the Rear Main Seal was leaking. The Dealership scheduled us a service appointment three wks later, on March 23, 2023, when they replaced the valve cover gasket and the high pressure fuel pump gasket. On Jul 15, 2023, 2.5 months later, we return to dealership because our engine was leaking oil again and had leaked into the spark plugs tubes. They replaced the valve cover gasket again. Two weeks later on July 28, 2023, we went to the Dealership because the engine light turned on and the engine was misfiring while driving. They did nothing but added 3 quarts of oil because our oil was low despite us changing our oil 1 month prior (June 28, 2023). On September 25th, we returned to the dealership because our engine light turned on and our engine was violently shaking while making noise. At this point, we were frustrated and did not feel safe driving the car. We pleaded with the Service Manager to replace the engine from all the issues we have been experiencing including having to constantly add oil or change oil every 2.5 months. They held on to our car for 1 wk and gave us a rental. After inspecting our vehicle they replied that there was no engine issue detected so the Manufacturer will not replace the engine under the warranty. They only replaced the spark plugs and charged us with the service, parts & rental costs. It is now Monday, Dec 18, 2023, 1 wk before Christmas, and our engine light turned on once again while driving with our toddler in the vehicle. The engine not only misfired but did not allow us to accelerate beyond 30mph during high traffic hours on a road with a 50mph limit. The next service appointment available is 10 dys away, Dec 28, 2023, and they are asking us ~$400 to service the car. We feel helpless with the dealership/manufacturer, they are refusing to replace the engine. We fear that they are waiting for the warranty to expire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560418December 16, 2023
STRUCTURE:BODY
The paint of my 2019 Pearl White Sonata is peeling off on the hood. I see that there was an extended warranty extension on the same car of 2017 and 2018. I would like to know why not including 2019 of the same color on the same car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560428December 16, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, ENGINE
I am writing to bring to your attention a critical issue affecting my 2016 HYUNDAI SONATA 4 DOOR SEDAN, that warrants investigation and public awareness. Hyundai cars are currently plagued by ENGINE OIL CONSUMPTION PROBLEMS that ultimately lead to ENGINE FAILURE, due to there being NO WARNING LAMPS, MESSAGES, or OTHER SYMPTOMS OF THE PROBLEM PRIOR TO THE FAILURE. This is a concerning issue that remains largely unknown to most customers. When these issues arise, car owners such as myself, are often left with uncooperative dealerships that either deny the problem or offer minimal assistance. Even Hyundai corporate and extended warranties fail to provide adequate support, frequently citing owner negligence as a reason for denial. This occurs despite the fact that engine sludge buildup is inevitable, even with consistent car maintenance. Furthermore, I am forced to endure long waiting times for MY 2016 HYUNDAI SONATA 4 DOOR SEDAN, THAT HAS BEEN INSPECTED and, then DENIED FOR an ENGINE REPLACEMENT, and face additional months of delay for them to explain why. The situation is exacerbated by the lack of loaner vehicles and no assurance of rental reimbursement. This leaves countless individuals burdened with repair payments for stranded vehicles. My personal experience has been with Ourisman Hyundai, and many others have voiced similar grievances. Numerous complaints have been filed with the Better Business Bureau (BBB) and the National Highway Traffic Safety Administration (NHSTA), yet little action has been taken to aid the thousands of people who are experiencing the same problems to rectify this issue. It is imperative that ATTENTION is drawn to this matter as HYUNDAI'S approach to selling cars with HIDDEN ENGINE ISSUES PUTS CUSTOMERS AT SAFETY RISK AND places them in DIRE and DEADLY HARM. I implore all News Media outlets to conduct an investigation into these concerns and help shed light on a situation that demands immediate attention
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560446December 16, 2023
ENGINE
I started financing my 2012 Hyundai in 2019. Feb of 2021 the vehicle stopped without any warning. I paid to get the vehicle towed to Brandon Hyundai in which the did replace the engine and the starter free of charge. I was able to continue to drive my vehicle everything seemingly fine. Fast forward to late 2023 the engine light is back on, I’ve taken my vehicle to Hyundai dealership several times relating to the engine light being on each time having nothing resolved in regards to this matter with Hyundai stating theres no one there who’re able to inspect the engine. My oil light has remained on for a number of months in 2023 I’ve had to get an oil change several times this year and Hyundai isn’t able to explain as to why the vehicle isn’t retaining oil.12/15/23 around 11 pm the vehicle began to make an unfamiliar noise, stall, jerk and not accelerate. I am now unable to drive my vehicle and have to loss hope in my vehicles reliability and most importantly my safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560476December 16, 2023
ELECTRICAL SYSTEM, ENGINE
The headlights and rear break lights keep going out, we have changed the bulbs multiple times and they keep burning out and not within months it happens within weeks the bulbs completely burn out which has caused us to be stopped by police and given warnings. The headlights look very dim when on which as well have been changed but still give a dim look. The engine has given out, the last time driving the vehicle was a 60 mile road which it lost velocity momentum and the engine light turned on then it completely shut off almost crashing into a light post.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560225December 15, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
Vehicle displaying "hybrid system warning! Safely stop and do not drive!" And "check brake" car will not drive over 15 mph. Also draining has And 12 volt battery. Took it to hyundai dealership and was told that the brake module was damaged and needed replacement. We are aware of the current ABS recall. And waiting for remedy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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