Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11568056January 26, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
INTAKE CAMSHAFT CVVT COVER AND SENSOR INTAKE CAMSHAFT CVVT OIL PLUG PLUG Exhaust Manifold I am up to date on all me oil changes and everytime I get and oil change the oil goes so fast! This has actually been happening ever since I got the vehicle. My acceleration has been decreasing when I get an oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568067January 26, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
What component or system failed or malfunctioned, and is it available for inspection upon request? Hybrid Warning System: Safely Stop and Do Not Drive. Yes it is available for inspection. How was your safety or the safety of others put at risk? I lost complete control of braking when the alarm went off, the brake pedal went to the floor, made a grinding sound, was driving at a slow speed and able to pull over and stop the car. Turned car of and turned back on alert went away, slowing started driving and alert returned and loss of brake Has the problem been reproduced or confirmed by a dealer or independent service center? Car is currently at a Hyundai dealership being evaluated, they are unable to reproduce error as of today 1/26/2024 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not as of today. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 1/24/2024 this was the 1st time this error occured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567695January 25, 2024
POWER TRAIN
Starter replaced at less than 50,000 miles. Normally a starter will last 150,000 miles or more. I was past the warranty by 9 months but was under the mileage. Warranty was 5 years or 50,000 miles. Hyundai parts are cheap and do not last long compared to other companies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567754January 25, 2024
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
My car airbag light came on. I called the dealership about the remedy that was already recalled under campaign number 18V137000 because my last visit I got told by the dealership that my ACU was bad for the car and that it was going to cost me upwards of $2000 to replace and the dead was no recall on my vehicle and then called corporate and they had told me that this had been taken care of back in 2016 when I did not on the vehicle this time in the second owner and that basically they would not cover to fix this issue and that any warranty that was extended ran out when I only had purchased the vehicle in November 2020 so now they are unwilling to fix the issue because they had stated that it was already previously fixed with the previous owner and then I could either basically pay to get it fixed or they weren’t gonna do anything about it I feel my safety at risk because in the event of crash airbags will not deploy and basically that they would not fix the problem even though it is under a National recall, and my car was manufactured within the manufacturing dates of the recall I do not feel safe driving this vehicle, and I also do not feel that I have to pay for that has been nationally recalled
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567851January 25, 2024
ENGINE
While driving the car a noise came from the engine and I lost acceleration and then the car just died in the middle of busy traffic. The car was stuck in busy traffic till it could be towed since it wouldn't restart. After doing research it is a known problem with Hyundai and Kia engines and there are thousands of people like me and Hyundai refuses to take responsibility and puts the blame on the consumer stating they didn't maintain the vehicle. I could of been seriously injured by this and a lot of others are in jeopardy with these faulty engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567856January 25, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567907January 25, 2024
ENGINE
Engine has an oil consumption issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567518January 24, 2024
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 65 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567578January 24, 2024
ENGINE, FUEL/PROPULSION SYSTEM
I'm reporting the growing concern of my engine having rod knock or seizing . It has been burning excessive oil since I bought it at 80k miles. I have reached out to hyundai and they have denied me any help as the vehicle is past their 10y/100k mile warranty. Although my vehicle has extended warranty up to 150k miles for engine seize or rod bearing failure through them. There's no warning lamp but the piston slap noise is getting louder, I'm scared this problem might leave my family and I stranded in the middle of the night. Also scared that it can catch on fire due to almost running with no oil. I have to do my oil change every 1200 miles, instead of 3000. corporate hyundai has denied any type of assistance, I went to a dealer to get it checked out and they insist without proof of oil changes there's nothing they can do, i do them myself on all my cars and I'm VERY on top of my maintenance. I have scheduled an appointment 02/07/2024 to try and diagnose the growing issues with the engine itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567610January 24, 2024
UNKNOWN OR OTHER
When I returned to my car on [XXX] after shopping I noticed that a crack had suddenly appeared in the passenger side of the dashboard above where the passenger side airbag is located. When I searched the internet to find repair options I discovered that Hyundai issued a recall in 2020 for 2011-2014 due to dashboard cracking and that the recall affected over 580,000 vehicles. I have searched the NHTSA website, but my vehicle is not included in this recall. I am contacting you to make you aware that there are other vehicles with the same problem that have not been included in the original recall. I am asking that you expand the recall to include all affected vehicles. Below is a link to the article I am citing. [XXX] Thank you for your time and attention to this matter. Please contact me for any questions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567447January 24, 2024
SERVICE BRAKES
The contact owns a 2012 Hyundai Sonata. The contact stated that while operating the vehicle and depressing the brake pedal, the brakes failed to respond intermittently. The contact was unaware if any warning lights had been illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567473January 24, 2024
ENGINE
Drove vehicle to Arkansas one way checked the oil it had burned out replace with a full 5 quart
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567477January 24, 2024
ENGINE
has went less than a 1000 miles car had full oil change on 9/17/23 had to add 4 qts of oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567481January 24, 2024
ENGINE, FUEL/PROPULSION SYSTEM
During travel on highway (~60 MPH), the vehicle suddenly lost power and the engine stopped functioning properly. The effect of the problem was that the vehicle began to 'buck' - as if the engine was having significant trouble running continuously. The engine light then illuminated solidly (not blinking). The vehicle slowed from lack of power and I was forced to move to the right lane/break-down lane through high speed highway traffic (NJ). I was able to travel /limp a few miles slowly to the next exit and get off the highway to a gas station. The engine ceased operation upon arrival to the gas station. The vehicle was towed to a mechanic who diagnosed the issue as engine failure. The vehicle was towed to a Hyundai dealership for diagnosis by the manufacturer (Denville, NJ). The diagnosis was 'engine failure'. No conditions existed prior to this event. In the recent past, the spark plugs and ignition coils were replaced. The vehicle had ~140,000 miles but it was used every day and was maintained very well during its life. I am the original owner. No insurance claim has been filed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567482January 24, 2024
ENGINE
engine burned up oil just had oil change 9/17/23 had to add oil to add 5QT of oil to engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567485January 24, 2024
ENGINE
had to put in 5qts of oil due to engine is burning the oil just had oil change 9/17/23
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567489January 24, 2024
ENGINE
Engine went through 5 qts of oil and had to refill on 8/31/23 had the oil changed by Hiley Hyundai on 6/17/23 they entered the wrong mileage during the engine consumption test
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567499January 24, 2024
ENGINE
had the oil consumption test done it failed and has been putting oil into the engine every 1000 miles or less due to engine burring up the oil had Hiley Hyundai due and oil change on 6/17/23 had to add 5qt of oil to engine on this day
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567510January 24, 2024
ENGINE
Engine went in for the second oil consumption test on 6/17/23 where Hiley Hyundai did not record the correct mileage they put that mileage at that time was 123,893 when it should have read 126161 ( which was 4k miles more than the time of this report) than that therefore it lead Hyundai to believe that the engine was not burning oil and we was in the write mileage due to human error we was denied a new engine and because this is the only car that we have at this time and Hiley has no loaners and we are in CH 13 Bankruptcy we do not have the funds to rent car out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567201January 23, 2024
ENGINE
About 20000 miles ago, I was informed by my servicing center that my Sonata came it without oil on the dipstick. My car currently has 90k and my engine is burning about 1qt of oil every 1000 miles. Many people have been having issues with these engines from Hyundai and Kia. My engine has been a part of a class action lawsuit regarding this problem but my specific model is never included even though the engine is. I've been checking my oil regularly and keep oil in my trunk at all time since this first happened but I'm getting close to my car being out of warranty. When I get my oil regularly changed at 3k - 4k miles, well below the the suggested 6k, is it my responsibility to add oil all the time or is it the responsibility of Hyundai to replace my engine for being faulty? My warranty expiration is coming up and I'm keeping this engine alive by adding the needed oil and even though my engine is part of a class action lawsuit. I'm not going to get any benefit of warranty extension or replacement from that lawsuit as my specific model isn't listed. I have a Sonata Eco 1.6 liter and it always the Sonata 2.0 and 2.4 they are listed even though the Tuscan with a 1.6 engine, the same as mine are included. There are thousands upon thousands of these vehicles on the road burning oil. It's bad for the environment and a ticking time bomb for everyone driving them. We need an investigation into these faulty engines and an actual fix from Hyundai and Kia.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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