Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10534412August 9, 2013
STRUCTURE:BODY
I WAS A PASSENGER IN MY VEHICLE ON THE WAY TO THE LICENSE BRANCH AND WAS SITTING STILL AT A STOP LIGHT, WHEN A VEHICLE REAR-ENDED MY CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10534413August 9, 2013
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
I WAS A PASSENGER IN THE VEHICLE WHEN IT CRASHED INTO A FIRE HYDRANT DOING APPROXIMATELY 40MPH. THE SEATBELT FAILED TO LOCK AND THE AIRBAGS FAILED TO DEPLOY. THE CAR HAS MAJOR DAMAGE TO THE UNDERBODY, FRONT-END, THE INSIDE OF THE VEHICLE DASH, THE MOTOR MOUNTS, ENGINE AND OTHER DAMAGES ARE UNKNOWN AT THIS TIME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10534229August 8, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE BRAKES LIGHT WAS FUNCTIONING (NOT ON) WHEN THE BRAKE PEDAL IS DEPRESSED. THE ESC OFF LIGHT START TO STAY ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533965August 7, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
PURCHASED USED VEHICLE IN MARCH OF 2013 AT 32700 MILES. 4 MOS LATER AT 43000 MILES REAR BRAKES BEGAN GRINDING SEVERELY. TOOK IT TO THE DEALER AND THEY INFORMED ME THE REAR CALIPER GOT STUCK/FROZE AND THE GRINDING DAMAGED THE ROTOR. BRAKE PAD AND ROTOR ON REAR DRIVER SIDE MUST BE REPLACED AND BRAKE PAD AND ROTOR ON PASSENGER SIDE NEEDS RESURFACING. ALSO ESC LIGHT HAS BEEN TURNING OFF AND ON AND DEALERSHIP CLAIMS THERE IS NO RECALL ON THE BRAKE SWITCH DESPITE THE NHTSA HAVING THE BRAKE SWITCH LISTED AS DEFECTIVE AND CAUSING ISSUES WITH THE ESC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534127August 7, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534129August 7, 2013
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 320.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533837August 6, 2013
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
I BOUGHT THIS VEHICLE NEW. IT HAS ONLY 32000 MILES. THE FUEL SENSORS DO NOT WORK GIVING ME INACCURATE READINGS ON THE FUEL GAUGE. IN ADDITION, IN AN INCIDENT THAT MAY OR MAY NOT BE RELATED, WHILE DRIVING MY SIX YEAR OLD GRANDDAUGHTER, I EXPERIENCED AN EXTREME SLOWDOWN. THIS HAPPENED A TOTAL OF THREE TIMES ON DIFFERENT DAYS. THIS IS AN EXTREMELY DANGEROUS EVENT, ESPECIALLY IF YOU ARE ON AN HIGHWAY WITH HIGH SPEED TRAFFIC. THE IRONIC THING IS THAT A FRIEND BOUGHT THE SAME KIND OF VEHICLE AT THE SAME TIME AND SHE HAS HAD THE SAME TWO PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533593August 5, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED CONSISTENTLY AND THE FUEL GAUGE READING BEGAN TO FLUCTUATE. IN ADDITION, AN ODOR OF FUEL EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHO STATED THE FAILURE WAS CONTRIBUTED TO A FAULTY FUEL LEVEL SENSOR. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATELY FAILURE MILEAGE WAS 89,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533629August 5, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTE FE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE CAUSING THE FRONT DRIVER SIDE TO CRASH INTO A TREE. THE CONTACT SUSTAINED A BROKEN NECK, STOMACH AND CHEST BRUISING, AS WELL AS LACERATIONS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10533472August 4, 2013
ENGINE, STEERING
WHILE SLOWING DOWN, APPLYING BRAKES TO EXIT THE HIGHWAY INTO THE CLOVERLEAF OFF RAMP, STEERING BECAME VERY DIFFICULT AND I WAS FORCED TO CONTINUE IN THE CURRENT DIRECTION OFF THE ROAD INTO THE GRASS. UPON STOPPING NOTICED DASH LIGHTS WERE ON AND THE VEHICLE HAD STALLED. I WAS VERY LUCKY THAT I WAS HEADED INTO A GRASSY AREA AND NOT INTO A WALL AS I COULDN'T STEER IN ANY OTHER DIRECTION FROM WHEN I LOST POWER. HYUNDAI FOUND NO ERROR CODES AND COULDN'T REPLICATE THE PROBLEM. PLEASE SEE THE FOLLOWING LINKS FOR PAGES OF SIMILAR EXPERIENCES WITH HYUNDAI SANTA FE: 15 PAGES OF RELATED ISSUES - HTTP://WWW.HYUNDAI-FORUMS.COM/187-CM-2007-2012-SANTA-FE/133580-2011-SANTA-FE-STALL-WHILE-DRIVING-13.HTML ANOTHER - HTTP://WWW.CARPROBLEMZOO.COM/HYUNDAI/SANTAFE/ENGINE-STALL-PROBLEMS.PHP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533042August 1, 2013
VISIBILITY/WIPER
WHILE DRIVING ON INTERSTATE 295 IN NEW JERSEY DURING THE MORNING RUSH HOUR, THE DRIVERSIDE SUN VISOR DETACHED FROM ITS MOUNTING POINT AND DROPPED INTO MY LINE OF DRIVING VISION. THIS EVENT STARTLED ME AND PREVENTED ME FROM SEEING WHERE I WAS DRIVING. I MOVED TO THE HIGHWAY SHOULDER AND TEMPORARILY PROPPED-UP THE SUN VISOR TO PREVENT MY VISION BEING BLOCKED AGAIN. THIS COULD VERY WELL HAVE BEEN A SERIOUS ACCIDENT IF I HAD DRIFTED INTO ANOTHER LANE OF THE INTERSTATE AND SIDESWIPED AN 18-WHEELER. HYUNDAI NEEDS TO ISSUE A RECALL FOR ALL 2007 HYUNDAI SANTA FE VEHICLES TO CORRECT THIS ISSUE. HAVING RESEARCHED THIS ON THE INTERNET, I SEE MANY INSTANCES OF THIS HAPPENING. AS AN ENGINEER, I SEE THE SUN VISOR SUPPORT AS BOTH INADEQUATE AND POORLY DESIGNED. CONSIDERING THE POTENTIAL CONSEQUENCES FROM A BLOCKING OF VISION, I WOULD FIND HYUNDAI TO BE BOTH NEGLIGENT AND IRRESPONSIBLE IF A RECALL WERE NOT IMMEDIATELY ISSUED FOR THE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533135August 1, 2013
AIR BAGS
ON FEBRUARY 23RD OF 2012 I RECEIVED A CLOCK SPRING REPLACEMENT THAT WAS UNDER CAMPAIGN 103-CLOCK SPRING REPLACEMENT TSB# 11-01-052 FOR 2007-2008 SANTA FE MODELS OR 2007-2008 VERACRUZ MODELS. MY HYUNDAI SANTA FE HAD 42,229 MILES ON IT AT THIS TIME. THE CAMPAIGN WAS PERFORMED REPLACING THE CLOCK SPRING WITH PART # 93490-2B300 AND PAID FOR UNDER WARRANTY AMOUNTING IN $0.00. HOWEVER, ON AUGUST 1ST OF 2013 THE AIR BAG LIGHT ILLUMINATED AND THE SAME REPLACEMENT WAS PERFORMED ON MY VEHICLE. THE VEHICLE NOW HAS 56,985 MILES ON IT AND WAS SCANNED FOR CODES AND ACCORDING TO PAPERWORK, B1481 AND B1332 WERE FOUND, INDICATING THE FAILURE OF THE CLOCK SPRING. THE CLOCK SPRING PART # 93490-2B300 WAS THEREFORE REPLACED AGAIN AMOUNTING TO $282.92 FOR PARTS AND LABOR. MY OWN EXTENDED WARRANTY COMPANY NOW HAD TO PAY FOR THIS PART THAT IN MY EYES IS A VEHICLE SAFETY ISSUE AND SHOULD BE PROCEEDED WITH MUCH CONCERN. IN ONE YEAR A VERY IMPORTANT PART CONTINUED TO FAIL WHICH, IF NOT WORKING PROPERLY AT THE TIME OF AN ACCIDENT CAN CAUSE EXTREME HARM TO THE DRIVER. THIS PART SHOULDN'T BE FAILING IN MY EYES UNLESS THE AIR BAG HAS BEEN DEPLOYED. I DON'T SEE HOW THIS PART IS SAFE IF IT HAS FAILED A LITTLE OVER A YEAR AFTER BEING REPLACED DUE TO A CAMPAIGN THAT WAS ISSUED BY THE HYUNDAI MANUFACTURER. THIS IS A PART THAT SHOULD WITHSTAND THE LIFETIME OF THE CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532616July 30, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BRAKE LIGHT MODULE FAILS TO LIGHT UP, WHICH CAUSES HIGHER RISK OF COLLISION. THERE IS RECALL ON THIS, BUT THIS DOES NOT COVER MY VEHICLE. THIS VEHICLE HAS MULTIPLE PROBLEMS, ALL OF WHICH ARE HAZARDS. THE GAS GAUGE NEEDLE DOES NOT FUNCTION PROPERLY, AND SHOWS ERRATIC GAS USAGE, EVEN SHOWING THE LOW FUEL LIGHT RIGHT AFTER FILLING UP. THE ESC LIGHT STAYS ON, WHICH CAUSES THE ENGINE LIGHT TO STAY ON. AND THE VEHICLE WILL HESITATE AT TIMES WHEN THE GAS PEDAL IS DEPRESSED. ALL OF THESE ISSUES HAVE BEEN REPORTED BY OTHER SANTA FE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531985July 26, 2013
FUEL SYSTEM, GASOLINE
THE GAS GAUGE FLUCTUATES ON MY CAR AS WELL AND I ONLY HAVE ABOUT 33,000 MILES! ONE MINUTE THE CAR WILL REGISTER 1/2 OF A TANK OF GAS, THEN ALL OF A SUDDEN IT WILL GO TO EMPTY AND THE GAS LIGHT COMES ON. WAIT A COUPLE OF MINUTES AND IT COMES BACK UP. I BROUGHT IT TO THE DEALER YESTERDAY, TOLD THE SERVICE AGENT ABOUT THE PROBLEM, AND SHE SAID THAT THEY HAVE TO CHARGE A $108 DIAGNOSTIC FEE TO FIGURE OUT THE PROBLEM. I THEN GET A CALL THAT IT IS THE FUEL ASSEMBLY PARTS A & B AND WILL COST $615 PLUS TAX. OF COURSE IT IS OUT OF WARRANTY. MY HUSBAND CALLED A FRIEND'S MECHANIC AND EXPLAINED THE PROBLEM AND HE KNEW RIGHT AWAY WHAT IT WAS WITHOUT HAVING TO DO A DIAGNOSTIC. THEN I LOG ON TO THIS SITE AND CANNOT BELIEVE HOW MANY OTHER OWNERS HAVE THE SAME PROBLEM. HYUNDAI KNOWS ABOUT IT BUT YET THE DEALER WILL HIT YOU WITH A DIAGNOSTIC FEE THEN A REPAIR FEE. NOW THAT IT IS OUT OF WARRANTY, I'M GOING TO SUPPORT MY LOCAL MECHANIC INSTEAD OF A DEALERSHIP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532052July 26, 2013
VISIBILITY/WIPER
AT APPROXIMATELY 90000 MILES, THE PASSENGER SIDE SUN VISOR WOULD NO LONGER STAY "UP". IT BEGAN HANGING DOWN, WITH THE WIRES EXPOSED. WE DID NOT TAKE IT TO A DEALER, BUT REMOVED THE VISOR. NOW, AT 150000 MILES, THE DRIVERS SIDE VISOR DID THE SAME THING WHILE DRIVING, IMPAIRING THE DRIVER'S VISIBILITY. I HAD TO HOLD IT UP OUT MY VIEW UNTIL I ARRIVED HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531856July 25, 2013
ENGINE
WHILE DRIVING ON THE HIGHWAY, THE CAR SPUTTERED AND THEN LOST THE ABILITY TO ACCELERATE. THE CAR DID NOT SHUT DOWN,BUT THE CHECK ENGINE LIGHT WAS ON. I WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE CAR, EVEN AFTER BEING SHUT DOWN AND RE-STARTED, WOULD NOT GAIN THE ABILITY TO ACCELERATE, SO THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THE CAR NEEDED A SOFTWARE UPDATE, WHICH WAS PERFORMED. TWO DAYS AFTER PICKING THE VEHICLE UP FROM THE DEALER, THE SAME CIRCUMSTANCES OCCURRED. THIS TIME, HOWEVER, AFTER TURNING OFF THE VEHICLE AND RE-STARTING, THE CAR WAS DRIVABLE, HOWEVER THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. HEADING BACK TO THE DEALERSHIP TONITE. AS I DO ALL HIGHWAY DRIVING, AND THIS IS A CLEARLY UNSAFE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531621July 24, 2013
VISIBILITY
WHEN PULLING OUT OF MY DRIVEWAY AND TRAVELING UP THE RESIDENTIAL STREET, THE DRIVER SIDE SUN VISOR FELL OUT OF THE ROOFTOP AND HIT ME IN THE HEAD. IT APPEARS BROKEN AND I CAN NOT RE-INSERT IT WITHOUT IT FALLING OUT AGAIN. I RARELY USE THE VISOR, AND IT FELL OUT WITHOUT MY ATTEMPTING TO LOWER IT. IT APPEARS MANY ARE HAVING THIS PROBLEM WITH THE 2007 SANTA FE. IF HYUNDAI WON'T RECOGNIZE THE ISSUE, FINE. I'M STILL WORKING ON A SOLUTION TO PREVENT THE VISOR FROM HITTING ME IN THE HEAD WHILE I'M DRIVING AND THEN DANGLING IN FRONT OF ME AND BLOCKING MY VISION. THE FRONT LEFT TIE ROD NEEDED TO BE REPLACED A FEW MONTHS AGO. I COULDN'T UNDERSTAND WHY THE DEALER DID NOT RECOGNIZE THIS PROBLEM A YEAR AGO WHEN THE WARRANTY WAS STILL ACTIVE. THE MECHANIC WHO EVENTUALLY REPLACED THE TIE ROD TOLD ME HE THINKS THIS ISSUE WAS LONG-STANDING, AND PERHAPS EXISTED WHEN I PURCHASED THE VEHICLE. DEALER COST TO REPAIR: $700+. MY MECHANIC REPAIRED FOR $180 (INCLUDING FRONT-END ALIGNMENT. NOW MY BRAKES ARE SQUEALING, AND THE PADS ARE FINE. MY MECHANIC TOOK PHOTOS OF RUST ON THE ROTORS. HE IS AMAZED AT THE NUMBER OF PROBLEMS I AM HAVING WITH A CAR @ 16,000 MILES. I THINK I BOUGHT A PIECE OF JUNK WITHOUT KNOWING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526286July 23, 2013
AIR BAGS
THE RED AIRBAG LIGHT BEGAN TO INTERMITTENTLY TURN ON/OFF FOR NO APPARENT REASON. WHEN AN OCCUPANT IS IN THE FRONT SEAT, THE LIGHT IS GENERALLY OFF, BUT IF THE OCCUPANT MOVES OR CHANGES HIS/HER POSITION IN THE FRONT SEAT, THE LIGHT WOULD ACTIVATE AGAIN, IF ONLY FOR A FEW SECONDS. THE AIRBAG LIGHT IS NOW ON AT ALL TIMES AND WILL NOT SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526166July 22, 2013
STEERING
CAR IS NOT SAFE TO DRIVE DUE TO TERRIBLE STEERING CAR WONDERS ALL OVER THE ROAD VERY HARD TO KEEP IN LANE OVER 50 MPH I WOULD BE SURPRISE IF NO ONE HAS CRASHED BECAUSE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526174July 22, 2013
SUSPENSION, STEERING
THIS IS THE SECOND TIME WE HAVE A NEAR SERIOUS ACCIDENT WITH MY WIFE DRIVING THE TRUCK. 6/26/12 THE LEFT STEERING CONTROL ARM BROKE OFF THE TOTAL RUSTED OUT SUB-FRAME CAUSING THE TRUCK TO STEER DANGEROUSLY INTO ONCOMING TRAFFIC. THIS WAS CAUSED FROM THE SUB-FRAME BEING RUSTED THROUGH. THIS TIME ON JULY 21 THE RIGHT REAR TRAILING ARM, THAT SECURES THE RIGHT WHEEL IN POSITION, BROKE OFF. FORCING THE TRUCK TO SWERVE RIGHT ALMOST CARRYING MY WIFE AND THE TRUCK INTO A DITCH. BOTH OF THESE BREAKDOWNS ARE INCLUDED IN A RECALL FOR MY YEAR AND MODEL OF CAR, HOWEVER, MY VEHICLE IS NOT INCLUDED BECAUSE I PURCHASED IT IN FLORIDA, NOT IN A NORTHERN SALT BELT STATE. SO I GUESS WHAT HYUNDAI IS SAYING IS, THAT THEY CAN BUILD A DEFECTED VEHICLE AND IF YOU BUY IT IN THE SOUTH, THEY DON'T HAVE TO TAKE RESPONSIBILITY FOR OUR SAFETY. I WAS NEVER INFORMED THAT THERE WAS A POSSIBLE SAFETY HAZARD. WE ARE VERY LUCKY THAT THERE WASN'T A CAR COMING THE OPPOSITE DIRECTION ON THE FIRST INCIDENT. THAT WOULD NOT COVER THE REPAIRS AND IT ENDED UP COSTING ME OVER $3,500. HOW DO I GET HYUNDAI TO STAND UP AND TAKE RESPONSIBILITY FOR NOT TELLING ME THAT WE WERE RISKING OUR LIVES FOR DRIVING A POSSIBLE DANGEROUS VEHICLE AND PAY FOR REPAIRS THIS TIME. I GUESS THE SALT AIR BLOWING IN SOUTH FLORIDA 24/7 DON'T QUALIFY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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