Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11538802August 16, 2023
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
First issue was engine misfire and loss of power while on the highway in the middle of no where. Car eventually died and was restarted. It happened twice at around 1700 miles on the odometer. Second issue is when the rear panoramic sunroof spontaneously exploded. I’m very thankful my daughter was not in the rear seat, as this happened while driving normal speeds. Sounded like gun shot. The sunroof spontaneously combusting seems to be a problem dating back to 2018 according to other reports online. Mine is a 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538185August 13, 2023
UNKNOWN OR OTHER
My sunroof exploded!! Nothing hit me, I wasn’t driving crazy. My family and I were on our way home from visiting my dad and we heard a loud bang, like a shotgun, and glass pieces. I pulled over immediately and saw the sunroof looks like it was punch from inside the car out. Just exploded! I had to google to see if this has happened before and surprised to see it has to other palisade owners. I got a police escort home because I had to drive really slow to get home safely. Incredibly scary for all of us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538067August 12, 2023
SEATS
Seat belts in second row will engage/click into place securely and then intermittently release causing the seatbelt to come disconnected during vehicle operation. I have 3 children who during an accident could be ejected from the vehicle or seriously injured if the seatbelt mechanism were to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538038August 11, 2023
ELECTRICAL SYSTEM
Passenger door showing it is open at all times, makes an alert noise while driving. Also can not lock doors because of issue. Can not lock door even when parked and vehicle is off. Brand new car with 1600 miles. And I get door open alerts after I turn the car off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538001August 11, 2023
ELECTRICAL SYSTEM
The child safety locks keep failing. When engaged, the child safety locks continue to click as if they are locking the doors again and again. Then sometimes, but not every time, the child safety lock failure error message is displayed. This is extremely dangerous because if the child locks do not work my children can open the doors while I am driving, putting everyone at risk. This is also in credibly annoying and distracting while driving. making it unsafe to drive while the locks are engaged. The car has been to the dealer for inspection and they can not seem to replicate it, though we are still working with them to try and figure this out. The issue started around 11,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537725August 10, 2023
ELECTRICAL SYSTEM
I've had several instances where the car didn't turn over and all technology screens began glitching, clicking and stating the key wasn't in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537501August 9, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On four separate occasions, the forward collision assist turned on when a car in front of my car has moved over into a turning lane and they slow down. The car aggressively brakes, and on two occasions has come to a complete stop in the middle of the road, not allowing me to move the car until the warning goes away. I was nearly rear ended on two occasions because of the cars sudden aggressive braking. I called the Dealer service number department and they told me they wouldn’t be able to diagnose the issue without trying to reproduce the issue which neither they nor I felt comfortable with. With the exception of the warning coming on during the event, there are no other warnings visible and the car returns to normal once it figures out there was no collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537113August 8, 2023
UNKNOWN OR OTHER
Child safety lock failure. It is constantly unlocking and locking randomly when the car is parked or driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536819August 6, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
When vehicle is placed in reverse a warning that pops up says parking sensor error or blockage with a exclamation point in the front comes across on my dash board. Sensors have been cleaned and checked. Also disables the front warning collision feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536334August 3, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536258August 3, 2023
SEATS
This Palisade continues to have poor air quality because of an odor coming from the headrests. I have had all 7 replaced in October 2022. The odor was less for a while but has returned, I think, worse than before. This causes respiratory issues including headaches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535477July 31, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Hyundai Palisade. The contact stated while driving 15 MPH and depressing the brake pedal, the vehicle failed to stop immediately. The contact stated no warning light was illuminated. The contact depressed the brake pedal forcefully to the floor and was able to stop the vehicle. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The VIN was associated with NHTSA Campaign Number: 23V415000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The manufacturer had not been informed of the failure. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534498July 26, 2023
VISIBILITY/WIPER
Sunroof randomly shattered driving down the highway. I had the interior sunshade cover open, and glass went all in the inside of the SUV. Thankfully, nobody was harm but it was super scary. It sounded like a gunshot when it happened. I see that Hyundai doesn't cover this expense, and I had to go through my insurance company to make a claim. THIS SHOULD DEFINITELY BE LOOKED AT. This is happening to a lot of other people. You would think this situation would be a recall matter, but apparently it's not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534254July 25, 2023
ELECTRICAL SYSTEM
The alternator failed at 65k miles. Lost headlights, steering, all ability to drive on the interstate with children in the car. Thankfully my husband was able to safely get us off of the road and out of traffic without incident. Driving at 70mph when the battery light flashed once, then all dash lights started flashing then car lost power. No warning other than what happened in just a few seconds. Alternator failed and deemed bad by parts stores.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534467July 25, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
On 7/23 my family experience a very horrific event. While traveling on a road at approximately 35 mph our rear passenger window exploded. The explosion was unexpected and dangerously unsafe. There was debri of broken glass all over our bodies , hair, clothing and inside our vehicle. Luckily our family was not injured. Since then our family has really questioned the safety of your vehicles after learning that this type of event is happening to other hyundai palisade owners. I created a case and have not heard back from anyone nor any dealership cannot provide assistance in my area. My kids and family are afraid to get into a vehicle we thought was safe but apparently is not. I need someone to call me and I need to stop being transferred over and over to different customer service reps and need hyundai to take responsibility for our loss family time, appointments and mental insecurities caused by this explosion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534421July 25, 2023
Chest Clip, Buckle, Harness
This car seat has never been in an accident and the Crotch buckle has a crack in it. It also unlatches by itself. Warranty has expired so I don’t know what to do
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534089July 24, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Hyndai recalled our vehicle for a tow hitch wiring problem last year. Instead of resolving the issue, they simply pulled the fuse and told us that we cannot tow with lights until they resolve the recall. My understanding is that this recall has been on the books for over a year now. This is extremely frustrating as I am not able to use the tow capability that I paid for when purchasing this vehicle and according to the dealer, no fix has been provided. How do I complain? How do I get something done here? Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533267July 19, 2023
ENGINE
The vehicle went into limp mode while traveling on the highway. Vehicle decelerated from 65mph to 30mph very quickly & without warning (no indicator lights came on). I was almost rear ended, since the car behind be had no idea I was decelerating due to no brake lights. It then slowly decelerated to 14mph as I was able to get off highway. Upon inspection, by me, the vehicle was found to have very little oil & I do get my oil changes on the required interval at the dealership. It had been about 2500miles since my last oil change. This vehicle is available for inspection if needed. No warning lights or messages came on & the app that notifies of problems stated the car had no issues. The vehicle has been to the dealership multiple times & I have been made to come back every 1K miles for oil consumption tests x 3. As of the 3rd test, it has been calculated that my car is burning 1qt or oil every 775miles. The dealership is requesting a new engine for my vehicle. Hopefully it will be approved. But, I personally feel this is a major safety hazard to just have your car stop at of nowhere with no warning light or alarm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532947July 18, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2021 Hyundai Palisade. The contact stated that while her husband was driving approximately 50 MPH, a rock from a truck struck the front windshield and caused the windshield to crack. While parked under a tree, an unknown object struck the front windshield and the windshield shattered. There was a line across the entire windshield. The vehicle was taken to a glass replacement facility where the windshield was replaced but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 68,890.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532926July 18, 2023
ENGINE, ELECTRICAL SYSTEM
Car only has 1400 miles on it and is brand new. The engine for the car wont start when utilizing the push button within the car or app. The engine will only start by using the key fob. Initially we thought it was the battery, but after being able to turn the car on from the key fob, it was confirmed it was not the battery. Additionally, the car will randomly shut off when it is on. You can be driving the car and it will just shut off. The dealer service group upon initial drop off said they had never seen this before, but then they said it might relate to the push button and push transmission gears on the car, as they had seen this before on some of the newer hyundai models, just never the Palisade. They made it sound like the technology that is behind the push transmission and push button start is the same, and that is where the problem lies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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