Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11546835September 27, 2023
SUSPENSION, UNKNOWN OR OTHER
Vehicle front and rear suspension has unsafe shock/strut equipment, which causes lack of control while driving, audible noise within the passenger compartment, and rough handling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546387September 25, 2023
UNKNOWN OR OTHER
A few weeks ago, I made an appointment to address the recent safety recall concerning the transmission electric oil pump (campaign 246 / NHTSA recall number 23V-526.) For added clarity – the dealer identified the vehicle, saw that it was part of the recall and scheduled me for an appointment to correct this important safety matter. Today I took the day off from work and this morning I showed up for my appointment 30 minutes early. I surrendered my vehicle and sat at the waiting area. After spending over two hours at the service center, I was informed that they do not have the part(s) needed to complete this recall and that they have only today ordered it. Moreover, in talking to the advisor, he seemed perplexed at my disappointment, claiming that this is their standard operating procedure. Again, I would like to highlight the fact that I lost a day of work. I would now lose an additional day of work once the part(s) is/are in. Per Hyundai’s recall language, this is a serious and somewhat dangerous matter. Lastly, I would think that if the part is not in stock, the service center should have contacted me in advance to delay the appointment. Even if that was not done, it should not take over two hours to discover that the part is missing – a few seconds, yes. Hours NO. I am sorry for the tone – however, I am beyond disappointed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546241September 24, 2023
UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES
Child lock saftey feature not working, the car will make a lock noise as if flickering then a pop up will show on the dash stating child lock is not working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546187September 23, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
On three separate occasions while driving the car has shut off while driving. The car and dashboard completely shut off, as well as the radio. This is while driving! The car was in drive and then just shut off with no warning or indication. I've taken the car to be seen by a Hyundai Mechanic and the car had a starter replacement. Yet, the issue has continued. This has put my safety and the safety of others at risk as the car cuts off mid-traffic. I am no longer able to brake or accelerate. The check-ESC message comes up when attempting to restart, but there is no warning or indication that comes on before the vehicle completely shuts down. I feel extremely unsafe. The dealership says it is hard to see codes because this happens mid-drive. Multiple Hyundai Owners, specifically 2023 Palisade Model owners have posted and reported this issue to corporate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546056September 22, 2023
ELECTRICAL SYSTEM
After driving, the rear driver and passenger side doors will lock and unlock, eventually causing the Child Safety Lock Failure message to be shown. Child safety lock was on in the car. I brought car to dealership and no problem was found on inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546051September 22, 2023
STRUCTURE:BODY
1) While I was driving, the “Rear passenger door trim” started to come off of my car. My car was not hit and I did not hit anything. Upon further evaluation, the plastic pieces holding the trim on were broken. How they became broken is unknown. I was able to reattach trim to my car, but it is still loose because the plastic pieces holding the trim on are still broken. 2) It was a safety hazard to others while driving on the road. If it flew off my car while driving on the highway, it could hit other cars, potentially causing an accident. In addition, it was difficult for my child to climb out of the car without getting cut by the trim. 3) my dealer has verified that the trim is broken and loose on my car. 4) the Hyundai dealer has inspected to problem. $550 was the verbal quote to replace. Not covered by warranty. 5) no warning messages for the problem. My child told me about it when she tried to get out of the rear passenger door. Problem first noticed July 2023. Looking online, multiple people have complained about this happening to them for no reason on the same exact car. I believe the plastic pieces holding the trim on the car are defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546004September 22, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545874September 21, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545812September 21, 2023
ELECTRICAL SYSTEM
cant get a serviced till 2024 so i guess ill burn and die
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545494September 19, 2023
VISIBILITY
The contact owns a 2020 Hyundai Palisade. The contact stated while driving 30-35 MPH in a snowstorm, with his son in the front passenger's seat, another vehicle drove by the driver's side of the vehicle and sprayed a significant amount of snow on the vehicle, and the windshield wipers seized. The contact then lost visibility of the roadway and slowed down. The vehicle was rear-ended by another vehicle. Both the contact and his son sustained back injuries but did not received medical assistance. The contact was unsure whether the other driver had sustained an injury. A police report was filed. The contact was able to drive the vehicle to the residence. The vehicle was taken to an auto body repair shop, where it was repaired. Additionally, the contact stated that the windshield wipers seized on a second occasion, due to the presence of snow at the base of the windshield. The contact became aware of that the VIN was included in NHTSA Campaign Number: 22V627000 (Visibility), and the vehicle was taken to the dealer, where the windshield wiper arm was replaced under the recall; however, the failure persisted. The contact stated that the recall remedy did not fix the safety issue. The manufacturer was notified of the failure and a case was opened; however, the case was later closed. The vehicle was not repaired. The failure mileage was approximately 61,450. The VIN was unavailable.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11545104September 18, 2023
ELECTRICAL SYSTEM
Child safety locks for doors is not working properly. Clicking sound constantly when the button is pressed. A “child safety lock failure” message comes up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544995September 17, 2023
VISIBILITY/WIPER
Windshield developed a 30 in crack without hitting anything on the road. Other owners report a similar problem on a Facebook group.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544983September 16, 2023
ELECTRICAL SYSTEM
After driving for 15 minutes, the rear driver and passenger side doors will lock and unlock, eventually causing the Child Safety Lock Failure message to be shown. Child safety lock was on in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544601September 14, 2023
UNKNOWN OR OTHER
I have recently received a recall notice from Hyundai USA, stating that my 2023 Hyundai Palisade needs an immediate fix for transmission electric oil pump to avoid potential fire risk. It suggested that I should immediately reach out to the nearest dealer for a part replacement. However, I searched several dealer locations in WA and they do not have any availability within the next 60 days. The closest date I can see now available is at Dec. 11th., which is 3 months away. This is causing long-lasting concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544412September 13, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In traffic car jerked and swerved, panel lit up with picture of a car and words Emergency Braking. This was the second time. An earlier incident was on interstate and car jerked causing driver to think the rear had been hit. In this case oil light was seen to go on or off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544246September 13, 2023
UNKNOWN OR OTHER
I RECEIVED A RECALL ON MY VEHICLE. AND IT SAID TO PARK MY CAR UNTIL I CAN GET IT SEEN ABOUT. I HAVE AN APPT UNTIL OCT 2. WILL MY VEHICLE BE SAFE TO DRIVE UNTIL THEN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544085September 12, 2023
VEHICLE SPEED CONTROL
WHEN USING THE STEERING WHEEL PADDLES TO MANUALLY SHIFT GEARS WHILE DRIVING ROADS IN HILLS, THE VEHICLE WILL LOSE POWER AND SLOW DOWN. HAVE TO PULL OVER AND SHUT OFF ENGINE. ON ENGINE RESTART, ENGINE POWER IS BACK AND PROBLEM IS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544152September 12, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544081September 12, 2023
VEHICLE SPEED CONTROL
WHEN USING THE STEERING WHEEL PADDLES TO MANUALLY SHIFT GEARS WHILE DRIVING ROADS IN HILLS, THE VEHICLE WILL LOSE POWER AND SLOW DOWN. HAVE TO PULL OVER AND SHUT OFF ENGINE. ON ENGINE RESTART, ENGINE POWER IS BACK AND PROBLEM IS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544057September 12, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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