Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11543930September 11, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V526000 (Power Train) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543752September 11, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
While in reverse the car is not alerting us to cars or people approaching or objects directly in kur path.I actually hit small fire hydrant that I could not see while backing up. I'm worried because I have young children and a busy street at time I would be devastated if I accidentally hit a person especially a child.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543522September 9, 2023
SERVICE BRAKES
My 2023 Hyundai Palisade Calligraphy AWD engages the anti-lock braking system when I go over small bumps sometimes. It has happened at least twice in the last 24 hours and almost caused an accident because it resulted in a longer than expected braking time and distance. I have scheduled an appointment, but am unable to be seen for another two weeks so the dealer has not inspected it yet. There are no warnings, only shaking from the ABS and clearly reduced braking power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543087September 7, 2023
POWER TRAIN
The contact owns a 2023 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the contact smelled an abnormal odor. The vehicle was taken to the dealer, where the vehicle was inspected; however, no failure was found. The contact stated that the failure recurred. The contact referred the failure to NHTSA Campaign Number: 23V526000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542974September 6, 2023
STEERING
The contact owns a 2021 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the vehicle was shaking, and it became difficult to keep the steering wheel straight. The vehicle was taken to the dealer several times, but the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542865September 6, 2023
POWER TRAIN, ENGINE
My wife was merging on a freeway overpass and slammed her foot into the gas peddle for a few seconds to accelerate for the merging. Her speed of travel was around 75MPH when she put her foot into it. After reaching around 82MPH she released the gas peddle for the merger. The auto's RMP shot up to around 5K and maintained the high rpm for around 5-6 sec after she released the peddle. During these few seconds the car maintained the high rate of speed and the motor was very loud. My wife pumped the gas peddle twice in rapid succession and the RPM's the wend back down and the car returned to its normal operation. Questions from above: The component was the engine: A loud revving sound and indicated by the tac hitting 5K RPM after the the gas petal was released. This was the first indecent and if repeated, we will file another report. It has not been reported to or confirmed by any dealer or independent service center. The component has not been inspected. Due to this being the first occurrence the exact competent causing the issue would be unknown. There were not warning lamps, messages or other symptoms prior or post issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542844September 6, 2023
UNKNOWN OR OTHER
While driving my two young daughters to school this morning I heard a loud bang which resembled to that of a gunshot as I was driving on my own on the freeway at about 60 mph. I looked around and saw no nearby accidents or even vehicles within a 5 mile radius. Shortly after I could hear a lot of wind noise inside my vehicle, sure enough my panoramic sunroof imploded. This poses a huge safety concern as it had no impact and was of no fault my own. I hate to think about what would’ve happened had the door to the sunroof been open while it imploded, my children would have been greatly injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542641September 5, 2023
SEAT BELTS
The contact owns a 2022 Hyundai Palisade. The contact stated while driving 55 MPH the seat belt on the third-row passenger’s side unlatched without warning. The contact attempted to insert the tongue into the buckle, however, the seat belt failed to latch securely. The dealer was contacted but the vehicle was not diagnosed. The contact stated that the front passenger’s seat belt latch was previously replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 18,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542218September 2, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
This vehicle is equipped with a forward collision alert system, which did not activate and warn me. As a result a traffic accident occurred where I rear-ended a vehicle in front of me. Vehicle sustained 8000 dollars in damages and is currently being repaired. There were no visible notifications, no alarms of any kind prior to impact. Component was not inspected by the manufacturer. In this scenario, a vehicle in front was stopped at a stop sign, started proceeding forward, I followed, but did not notice them stop again, resulting in a rear-end collision. I was traveling under 25mph (which should be sufficient for the system to work), however as stated before, no alerts were activated.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11542191September 1, 2023
STRUCTURE:BODY
The rear liftgate will not close more than half-way down whether using the remote, the dash-mounted switch, the rear inner button, or manually. Since the rear lights including the stop and turn lights) are mounted on this door, this seems like a safety issue. We've contacted every Hundai dealer in town and were told they might be able to get us in 3 weeks or so down the timeline. Googling this particular issue came up with one earlier similar failure that turned out to be a plastic part that broke and jammed the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541899August 31, 2023
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
When turning slowly or going over bumps at a lower speed, a thud or pop can be heard from the rear, which could be the shocks or struts in the rear. On a luxury vehicle, with this low of miles, these shouldn't need replacement so quickly. No warning lights or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541695August 30, 2023
ENGINE
In June we noticed the car would stutter at certain RPMs or certain speeds. We took the car in and it was diagnosed to "need oil". The car continued to have this issue upon return and we took the car back to the shop where it was diagnosed to be an engine issue. The danger in the car engine could have caused much more serious damage had we not diagnosed it properly with the dealership. After 44 days the car was returned with a remanufactured engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541781August 30, 2023
SUSPENSION
2020 Hyundai Palisade Limited rear and front shock towers and/or stabilizer links rattle and are not stable at low speeds, and probably at high speeds also but for traffic noise. Causing instability when navigating in traffic and under road conditions
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541737August 30, 2023
ELECTRICAL SYSTEM, ENGINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
1. A. Dashboard digital display fades to black. Inability to see speed, meters, gauges, and malfunction graphics on the instrument cluster display. B. When phone charging through console USB port, the entire center console heats up excessively and smells like burning plastic; wiring. Stopped using center USB port to eliminate issue. C. When car put into Drive or Reverse from Park, loud clunking lurch occurs. When stopped at light and the stop idle engaged, the car lurches and makes loud clunking noise. Transmission seems to shift erratically. Turn the stop idle function off every time to avoid issue. 2. A. Dash display going black on highway is a huge safety risk not being able to see any important meters; gauges; warning graphics. The last time it occurred on the freeway going through Camp Pendleton and was frightening. It did come back on once I exited freeway. B. The console heating up was unsafe since it burned my hands to the touch. The sides and underneath area were all excessively heated and the burnt smell was an indication something electrically was malfunctioning. I stopped using the USB port on the console however, that does not eliminate the fact of some sort of electronic defect. C. There is something malfunctioning with the transmission shifting erratically and the stop idle defect. 3. Auto Nation Carlsbad Hyundai service could not duplicate issues driving locally or find any codes showing malfunctions. There is a recall that does not have a remedy that may be affecting the circuitry control system. I do not want to drive the vehicle and feel it's unsafe. 4. I have reported the issue to Hyundai Customer Care. There is a case on it. However, it's been two weeks with no response. Probably overwhelmed. They are very courteous and the General Manager at Carlsbad Hyundai dealer has been helpful providing a loaner. 5. No warning lights. Just fade to black. Increases on freeway after 45 min driving high speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541372August 29, 2023
POWER TRAIN
The transmission failed at under 800 miles on this new vehicle. Each gear shift in the transmission was substantially extended and the vehicle would jerk when sitting into gear. You could hear/feel the engine revving while only accelerating slightly. When entering the highway, the vehicle's extended shift caused a very slow and delayed acceleration, requiring other drivers to change lanes or rapidly slow down to avoid a collision. The Hyundai dealer confirmed the transmission issue, and submitted a warranty claim to Hyundai which was approved. The vehicle is currently pending repair. There were no warning lamps or messages. I have several videos showing the problem, but can not attach them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540524August 24, 2023
UNKNOWN OR OTHER
Sunroof exploded on Monday August 14 driving on highway going approximately 60 mph in Albuquerque NM. Thankfully both covers were closed at the time of the incident. 86 degrees and clear skies at 3:20 PM. Dash cam in place at the time of incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539870August 21, 2023
STEERING, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
On August 4th 2023 we drove from home in Cedar Rapids to our daughter’s in Cottage Grove Wisconsin for a family event. Nearing Madison, somewhere in the area of Verona the Battery Warning Symbol came on in the instrument display. It was intermittent and we continued our journey to our daughter’s house in Cottage Grove. We called AAA and a “tow” truck came. The driver made a visual assessment of the condition of the battery and terminals and serpentine belt and looked at our multimeter readings of battery voltage. The alternator did cut in and the battery voltage went up. He advised that we continue driving it. It made a couple of two-mile trips to and from our hotel in Cottage Grove, with no display of the battery warning icon on the instrument display. On Sunday August 6 2023 we set off for home. The battery icon was not displayed. About 15 miles from departure while we were on the Madison Beltline Highway the following occurred without warning: •The central navigation display went blank •A number of different warnings came up on the instrument display •Power steering was lost •The emergency warning flashers and the direction indicators wouldn’t work •A lot of warning icons were displayed on the instrument display This was absolutely unacceptable and life shorteningly frightening. I won’t use curse words or s**t here but use your imagination. We were able to get to the hard shoulder without crashing. Surprisingly the engine was still running and we were very close to an exit (Fish Hatchery Road) so we were able to limp and wrestle it to a business’ parking area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539638August 20, 2023
POWER TRAIN
No fix available, no recall from Hyundai. A Chance of fire should give rise to attention given this problem. Lack of attention by Hyundai is terrible and the possibility of fire to vehicle and structures is unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539502August 19, 2023
VISIBILITY/WIPER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
2nd row driver and passenger windows are hazy with acoustic glass
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539021August 16, 2023
STRUCTURE:BODY
At 40 mph+, the inside of the vehicle sounds like you are in a wind tunnel. The noise is so excessive that it gives you a headache at speeds over 50 mph. The excessive wind noise is coming from the driver’s side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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