Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11517359April 17, 2023
VISIBILITY/WIPER
After a snow fall wiper worked one time and then stopped working with just a little snow on window. Had to stop the vehicle turn it off and turn it back on to get wipers to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517261April 16, 2023
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
I have a 2020 Palisade Limited and I experienced trying to open my tail gate all three ways: with the key, the button inside vehicle and the auto tailgate release by standing near the rear with the key and all failed to open the tailgate. I had my husband hold the button inside while I forcefully pushed the tailgate from the inside and finally it popped open. Then I had an issue with closing it went part way down and stopped. I had to manually force the tailgate shut. I took it to the dealer and after inspection he said it was covered under warranty for 5 years or 60,000 miles as long as it had not been tampered with. The hydraulic lift on the passenger side had split exposing part of the coil inside. He ordered a new one on 4/13/23 and it will be installed the following week. The dealer said the never had this issue so I told him that I saw plenty of complaints on the internet before going to the dealer. I will say that I absolutely love my Palisade Limited.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517244April 15, 2023
VISIBILITY/WIPER
Driver activated defrost in the rain. Exterior temperature was about 70 degrees Fahrenheit. Crack occured on the windshield. No impact by road debris. It was an edge crack. Occured due to improper installation of the windshield, which seems to be a common issue in the Palisade of all years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517097April 14, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The car will start but would not start moving. The adaptive system will turn on by itself and cause the car to stop moving forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517053April 14, 2023
LANE DEPARTURE
The contact owns a 2022 Hyundai Palisade. The contact stated while driving 45-65 MPH with the cruise control activated, the Lane Keep Assist and Highway Drive Assist features were inoperable, causing the vehicle to fail to decelerate while turning. The vehicle was taken to the dealer; however, no error codes were retrieved. The vehicle was then taken to Ontario Hyundai (1307 Kettering Dr Unit A, Ontario, CA 91761) where it was determined that the after-market rims and tires on the vehicle caused the failure. The contact was advised to take the vehicle back to the original dealer to have the rims and tires replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they might buy back the vehicle. The failure mileage was approximately 150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516708April 12, 2023
TRAILER HITCHES, VISIBILITY/WIPER
The contact owns 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility, Wiper) and 22V633000 (Trailer Hitches). The contact stated that the fuse was removed from the tow hitch, rendering the tow hitch inoperable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but declined to provide assistance. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516493April 11, 2023
TRAILER HITCHES
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516421April 10, 2023
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: BLIND SPOT DETECTION
Was (thankfully) driving on a completely straight 2 lane highway when the collision avoidance system gave an error message to check it. My steering wheel became completely immobilized and couldn't be turned in either direction more than an inch or so. I eventually pulled off to the side of the road and restarted the car, which fixed the problem. I have since set the Memory settings for drivers 1 and 2 to omit using all of the lane minder/collision avoidance features in the hope that if they are just off entirely, the system won't malfunction and cause a wreck. Don't know what I would have done if we were on a curvy road with no breakdown lane nearby or if we were on the interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516351April 10, 2023
STRUCTURE:BODY
Our family was driving home and we then heard a LOUD noise coming from the car roof. Startled from the unexpected boom, as there was not a car in front of us nor debris of any kind in the lane being driven in. The windshield was free of any cracks/damage as well as the front body of the vehicle. The sunroof shattered on it's own. Luckily the sunroof cover was closed and glass did not enter the interior vehicle, a big blessing as our children were in the second and third row seats. If the sunroof interior cover was open, mutitiple children would've possibly suffered eye damage due to the trajectory of the glass shattering to the rear of the vehicle. We are deeply bothered learning that other Palisades have had similar incidents. The sunroof shattered directly in the center as confirmed in other incidents for Hyundai owners in recent Hyundai forums. As an owner, I would hope that Hyundai takes accountability and necessary safety measures to secure the well being of their customers. Our car was taken to the dealer the very next morning after the incident. Our vehicle only has 8,000 miles and the sunroof defect is not covered by the dealership warranty. The dealership stated they will not cover the sunroof defect and sent us to Hyundai corporate. Hyundai corporate got back to us after 7 days after opening a case number and just assigned a case manager. Both the dealership and Hyundai corporate are treating this incident as if this is not a sunroof defect, when it's a known Hyundai sunroof glass defect for Hyundai Palisades and other Hyundai vehicles equipped with a sunroof have had similar issues. We will not use our car insurance as this is a hazardous vehicle defect that should be covered under warranty, not by our personal insurance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516035April 7, 2023
ENGINE, POWER TRAIN
I am having 2 issues with my 2020 Palisade. First off, for the last 7 months I can feel some sort of slip in my transmission when I am between 40-60 mph. I took in in back in November to the dealership and they claim they didn’t find any issues that I could reschedule and drive it with one of the techs at another appointment. Fast forward, took it to a different dealership this week for a second opinion because it’s still happening and more frequent. They told me they felt it happen once. My car is still under warranty. They suggest a transmission flush, but it wasn’t covered under warranty. My second problem is I’ve been caught in heavy downpour storms. Two times my car check engine light comes on and my car goes in limp mode. Basically puts me stranded because the car won’t run. After a day of letting it sit and dry out, it will run and check engine light goes off. They suggest that moisture is getting into the coil and I need a new coil pack and spark plugs. While at the dealership I ask if between the two suggested repairs will it fix the issue. They told me they can’t guarantee me that it will fix the problem. They want to charge me $1700 for something not guarantee when my car is under warranty. Has anyone had these issues? I contacted Hyundai Corporate and my case is suppose to be escalated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515394April 4, 2023
SUSPENSION
With about 47,000 miles of use the suspension became rough, mostly in the rear when driving. It is like you are driving with little to no shocks. The smallest bumps in the road you feel it and bounce in the seat. It used to be a very smooth driving car and very enjoyable to drive. This suspension problem is making it less than enjoyable and more difficult to drive. I spend more time looking at the road and avoiding things that could a rough drive. I have had vehicles in the past that had auto leveling systems and air shocks which has caused similar driving, so it may be a design problem. With this low mileage it should not be a ware issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515114April 3, 2023
TRAILER HITCHES
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514828March 31, 2023
ENGINE
The engine seems to be consuming oil and diminishing the oil levels before the required oil change period. This causes the vehicle to make loud noises, cause erratic error codes/issues, including stall while driving. This seems to be a common problem across Hyundai Palisades from 2020 model year when I looked up in Hyundai Palisade and Kia Telluride forums. I'm surprised there is no recall despite such a wide spread issue with this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514037March 27, 2023
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
Left home around 520am for work, within 1 mile sunroof exploded. It was approximately 30 degrees outside. I was fortunate because the cover was shut,so no glass hit me. Hyundai has replaced it at no cost. I was told there have been 36 instances and a service bulletin was put out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513764March 25, 2023
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
All vehicle safety sensors going off at once. Speedometer indicated car is going 0mph while car is clearly being driven
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513612March 24, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513405March 23, 2023
ENGINE
Excessive oil consumption. Consuming 2 qts of oil every 1000 miles. Has been to the dealership 8 times in the last 15 months. 2 spark plugs from the same cylinder have failed leaving me stranded. My dealership and Hyundai Consumer Affairs continue to give me the run around with oil consumption tests and combustion chamber cleanings rather than admit this is a faulty engine. The first spark plug failed at 25k miles and the second one from the exact same cylinder failed 7k after. Blue smoke comes out of the exhaust frequently on engine start up which I have communicated this several time proving that their fixes aren't preventing the oil from leaking inside the combustion chamber. But they will insist that that I have to continue oil consumption tests, despite having 8 done on the car already. I do not feel safe driving this vehicle knowing that the engine can fail at me at anytime on the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513457March 23, 2023
TRAILER HITCHES
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513236March 22, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The vehicle was taken to a local dealer for the interim repair, where the tow hitch fuse was removed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513155March 22, 2023
ENGINE
I was on the highway when all the bells and whistles went off saying low coolant. I have under 15,000 miles and my radiator went. It was repaired under warranty but still feel this should not have happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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