Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11523895May 25, 2023
AIR BAGS
I was involved In an accident, where the vehicle went into a ditch ( the ditch is deeper than 5 feet) and hit all the front and passenger side of the vehicle and only the steering wheel and legs of the driver airbags deployed, no other airbag deployed not the curtain airbag, not the front passenger. NON, ONLY DRIVERS LEG AND STERLING WHEEL.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11523796May 25, 2023
SEAT BELTS
Rear passenger seat belt has come unbuckled at least 6 times while driving. The chimes/alert will start going off. This happens randomly (no hard braking, etc occurring prior to seat belt coming unbuckled). At this point, we are not allowing anyone to sit in this seat due to the safety concerns. We've taken the vehicle in twice to the Hyundai dealership and they were not able to reproduce the issue the first time. The second time, they didn't test it as they wanted to keep the vehicle for a couple days. No warning messages etc occurred prior to the seat belt coming unbuckled-only after the fact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523311May 22, 2023
TRAILER HITCHES
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522624May 18, 2023
ELECTRICAL SYSTEM
The child safety lock system is failing. The issue started intermittently and is now regularly occurring. With the child safety lock button on the driver’s door (near the window switches) engaged, an audible cycling of the door locks occurs. After about 12 cycles, the locks stop cycling and an error message appears on the dash. The message states “Child safety lock failure”. The safety of children in the vehicle is put at risk because the system regularly fails, allowing children to open doors with vehicle in motion. When the vehicle is taken to the Hyundai dealer that sold the vehicle, they claim they cannot reproduce it and that they have not heard of anyone else reporting the same issue. However, this has been reported by many Hyundai Palisade and Kia Telluride owners online and they have been working with their local dealers for repair. No components have been inspected because dealer “could not reproduce”. No messages appeared prior to failure, only after (as stated above). Issue first appeared at around 30,000 miles. Vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521310May 10, 2023
VISIBILITY/WIPER
I was driving in a downpour today at approximately 11:30 am at 40mph when the driver side wiper stopped working. This is a verified recall issue which WAS REPAIRED on February 28, 2023. I was able to pull over safely into a parking lot until the weather calmed and then was able to very carefully drive home on side roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521365May 10, 2023
VISIBILITY/WIPER
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility/Wiper) however, the contact stated that while it was raining, the windshield wipers were intermittently activated, and the front driver’s side wiper started striking the metal frame and seized. No warning lights were illuminated. The dealer was notified of the failure and an appointment was scheduled; however, the contact stated that after the vehicle was taken to the dealer, the contact was informed that parts were not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 4,200. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521100May 9, 2023
SEAT BELTS
The seatbelt is flush with the seat and does not allow for a safe and easy fashion to buckle our son in while in his booster seat. We can get it done, but it is extremely difficult and he cannot do it on his own. Upon doing some research, many people are now using seatbelt extenders to help with that issue, which is not allowed/rated for this use. I was considering it until I saw the potential danger involved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521010May 8, 2023
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
Our sunroof exploded today (May 8, 2023) with no warning while sitting at a red light. Nothing hit the glass. Luckily the shade was pulled closed so no glass fell on us. It was a loud explosion. The car was taken to the dealer, Jenkins Hyundai in Leesburg FL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520923May 8, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520745May 6, 2023
ELECTRICAL SYSTEM
Hyundai issued a safety recall notice on the tow harness. The harness may catch fire during use or when the car is off and parked. Don’t park the car in a garage until the fuse is pulled. We found out in august 2022 during visit to dealership. The interim fix is to remove the fuse for the tow harness. We are still waiting on a fix. We bought the car to tow a utility trailer and we can’t. We received written notice later that year. Calls to Hyundai customer care have no answer, the dealer has no answer and we have a car we cannot use. What recourse do we have?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520157May 2, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
My sensors have been having issues since the day I bought my car march 5 2023. It would be intermittent, and became constant. The error reads, "check parking distance warning system" as well as "ultrasonic sensor error or blockage" and my sensors are clean. Nothing blocking them whatsoever. It's constant. I went to my dealership for them to say someone may have hit my car while I was I. The grocery store. Shouldn't there be some serious damage? I don't lcoe the lying. And I don't love how they tried to get me to pay because me sensors wouldn't even calibrate. They said anything could knock them out of wack because hyundai sensors are super sensitive. Well then they need tk be less sensitive. My car is garage kept, barley leaves the house currently has only 2000 miles after having the car for 2 months now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519788May 1, 2023
VISIBILITY
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V627000 (Visibility) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer has been notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519876May 1, 2023
UNKNOWN OR OTHER
Component: child safety lock system Risk: we have a 6 year old and a 2 year old. We bought the SUV as a family vehicle. If the child safety lock system does not work out children would be able to open their doors while traveling at highway speeds. Problem reproduced: the dealership replaced a part the first time we took it in for the issue. The issue persisted. We brought it back when the issue happened again and the dealership said they couldn't reproduce the issue. It happens randomly. I have a video I made showing the issue happening several times in a row and provided the video to the service department. I have an appointment tomorrow morning to drop the car off again for them to diagnose. Inspected: not been inspected by manufacturer, police, insurance rep or others. Symptoms: you can hear the child lock system trying to physically engage over and over again when walking near to the locked car with the fob in your pocket. When inside the vehicle the same happens when trying to turn on the child safety lock via the button on the driver side arm rest in the driver side door. After the repeated clicking sound there is an alert that appears on the LCD screen in the dash above the steering wheel and a chime. The alert says: "Child safety lock failure" then goes away. I have a video reproducing this several times in a row: https://photos.app.goo.gl/LbvECtVyhA2LxLsp7 The last time we brought this to the dealership they said they could do nothing if they weren't able to reproduce the problem. We have an appointment to drop it with them again tomorrow to diagnose the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519647April 30, 2023
ELECTRICAL SYSTEM
Hyundai issued a recall in August 2022 for a potential fire hazard involving their vehicles equipped with a towing package. Their temporary solution was to remove a safety fuse from the system, thus rendering the towing capability unusable. I took my vehicle to the Hyundai dealership to have the recall addressed. The previously mentioned temporary solution was applied. There have been no updates and no permanent solutions applied to this issue. I contacted my dealership and was told that the dealership is not updated by Hyundai regarding a permanent solution. It has been 8 months since the recall was issued with no permanent solution offered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518872April 25, 2023
TRAILER HITCHES
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518814April 25, 2023
VISIBILITY/WIPER
Forward sunroof exploded OUT without any impact. Wife driving car on state highway which caused panic, also glass landed in kids carseats. Problem has not been reproduced or looked at by dealer, trying to make appointment to have it inspected. No inspection at this point. No warning lamps or other indications that the sunroof was going to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518704April 24, 2023
TRAILER HITCHES
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the trailer hitch fuse was removed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518686April 24, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518136April 20, 2023
TRAILER HITCHES, VISIBILITY/WIPER
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 23V180000 (Visibility/Wiper) and 22V633000 (Trailer Hitches); however, the part to complete the recall repair of NHTSA Campaign Number: 22V633000 (Trailer Hitches) was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517572April 18, 2023
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
I had a "engine overheat" warning while I was parked. I checked and noticed the coolant level was low. So, I added coolant and the warning went away. I thought it was just a one-time thing. After a week, I parked my car while I went to pick up something at the store. My mother was in the car so I left the car running. When I came back, I noticed a very strong smell of coolant and saw the "engine overheat" warning again, the car was blowing hot air. I turned off the car and opened up the hood and saw coolant liquid was all over and also on the floor. I called Hyundai roadside assistance and they picked up the car after 5 hours of waiting. The next day, I called them and was told the radiator was cracked. It's been three days. I'm still waiting for their call.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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