Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11512933March 21, 2023
SEATS
Drivers power seat will not adjust back only forward. Function only moves back based on preset settings manual lever not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512758March 20, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512520March 18, 2023
ELECTRICAL SYSTEM
There is a recall for the trailer hitch that has no solution. Hyundai just pulled the fuse and you can not pull a trailer which is why I purchased the SUV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512574March 18, 2023
VISIBILITY/WIPER
I bought HD Palisade 2022 SUV on Jan 2022 at KOEPPEL Hyundai dealer locating LIC NY. Suddenly, radiator fluid is leaking from left and right corner as of Mar 18,2023 and couldn't run long distance because of this. I am a Uber driver for over 7 years in NYC. This is first happened during my driving for 40 years. I called dealer and they gave mw 1 weeks waiting time for check up and no idea even they have part or not. If they don't have it, I have to wait 1month (from my friend who bought same car and same month and same dealer). Is other way to repair this matter ASAP ? As a driver, I make ends meet by weekly basis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512375March 17, 2023
TRAILER HITCHES
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512369March 17, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact was informed of NHTSA Campaign Number: 21V633000 (Trailer Hitches). The dealer was notified about the recall and an appointment was made to have the wiring from the trailer hitch removed. The dealer confirmed that parts to repair the tow hitch wiring were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512295March 17, 2023
VISIBILITY/WIPER
We were driving in a snow storm with kids trying to get home and all of a sudden our wipers stopped working and the snow completely covered our windshield. We couldn't see anything and we were in the middle of the road blinded by the snow, not knowing where to go, or stop and how to go get home. My husband had to stop in the middle of the road risking our lives just to clean the windshield. It was covered in snow again almost instantaneously and became impossible for us to get home. This is extremely unsafe that the wipers stop working whenever it snows. This was the worst incident that happened to us but everytime it snows the wipers stop working and we have to clean the bank behind the wipers to get them to work again. There must be a recall for 2023 Palisades as well because they haven't fixed the problem from the recall of the 2019 models and Hyundai must be penalized for ignoring such essential and important safety feature despite knowing it for years...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511329March 11, 2023
VISIBILITY/WIPER, VISIBILITY:WINDSHIELD
Two cracks to windshield that started spontaneously from the upper and lower edges of windshield when vehicle was only a few months old. Both cracks immediately lengthened 2.5 to 3 feet within 15 minutes of crack starting. Multiple small chips over past 2 years that have not occurred in our other vehicles that are driven similar routes and distances. It is evident that there is a problem as so many other owners have complained of the same issue . With the ease in which these windshields chip and crack , it is very concerning for safety in that it would likely provide little protection in a crash and it likely does not meet safety standards. Based on the major cracks starting spontaneously on the edges, it could be a problem with the frame/structure as well as lack of strength in the glass. Steps should be taken to correct this issue before serious injuries or fatalities occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511368March 11, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Upon returning from vacation, we found our moonroof had shattered. The vehicle was sitting in a parking garage at Logan airport in Boston for 7 days, with no evidence of any cause. The entirety of the glass was shattered and bowed up towards the center as if popping under tension. If the sunshade were open, shards of glass would have fallen upon myself and three children in the car. The description appears to match several other similar events described by other owners in previous NHTSA reports as well as online message boards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511205March 10, 2023
VISIBILITY:WINDSHIELD
Windshield cracked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511020March 9, 2023
ENGINE, POWER TRAIN
I bought this car as a certified pre-owned, picked it up on January 18, 2023. This is our family car and we took it on a 350 mile each way road trip on Jan 27. Upon arrival to our destination, driving around the city I noticed a lot of white smoke coming from the exhaust. I checked the oil and there wasn't oil registering on the dipstick, so I added 5 quarts of oil to the car to get us home on Sunday Jan 29. Upon returning home, I got the car back to the dealer and they had it for a couple days but "couldn't replicate the smoke". The dealer began an oil consumption test based on Hyundai's instructions. Now I have to take the car back in every 1,000 miles to be checked. I picked the car up on Feb 9 and have continued to drive it around with white smoke coming out the back end in multiple scenarios: after sitting at a stoplight, stop sign, turning from a slow speed, or even starting to accelerate on the freeway after slow (not stopped) traffic. The engine knocks when accelerating after most turns, between 20-30mph. Not only is it embarrassing to have big white plumes of smoke at the back of the car, it doesn't feel safe for my family or good for the car to continue driving to get to 1,000 miles and go have it checked for the next 4,000 miles. Hyundai certainly knows of the problems and are making me "prove" issues through their oil consumption test. Meanwhile, I drive a car that has horrible exhaust fumes, and causes safety concerns as it could stop running anywhere, anytime.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510631March 7, 2023
ENGINE
My wife and myself were on a little road trip and the vehicle lost power while on the freeway. It wouldn't go over 60 mph which was concerning as we were in the middle of freeway traffic. I managed to get to an exit and shut off the vehicle. I restarted it and it seemed to be fine. We continued to where we were going and on the way home, the same thing happened, again at freeway speeds. I was able to exit again, turned the vehicle off then restarted and it was ok. We were almost home and it shut off, while driving which is exciting but not in a good way. It restarted and ran fine. It did throw an engine code this time. It said it was a fuel pressure issue. A few days later we figured we should take it by the dealership, which is two hours from our home, and my daughter, my wife and myself headed that way. On the way while driving 60+mph the engine came apart. The cabin filled with smoke and it was hard to steer and brake on top of not being able to see. The engine had multiple holes in it. We had it towed to the dealership and they said the engine wasn't covered as we had the services done at a shop local to us (services were all documented). I've been around engines and cars my entire life and am a mechanic and have never seen a vehicle with 100,000 miles have an engine fail this badly. We're having to put a new engine in just so we can get rid of this car as I don't fill it's safe for my wife or kids to be in with these issues and a manufacturer that just shrugs it off when their product fails this badly. We've spent the last several weeks between the dealer and manufacturer trying to get resolution but nothing. It's our fault this happened they said. If we had only gotten it serviced by them then this wouldn't of happened. I'm pretty sure that's not how it works.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510651March 7, 2023
TRAILER HITCHES
The contact owns a 2021 Hyundai Palisade. The contact stated that the vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 22V633000 (Trailer Hitches). The contact stated that the fuse was removed and that the exterior lights became inoperable. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 41,891.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510584March 7, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Reverse and 360 degree camera system stopped working at 818 miles, 1-1/2 months. Unable to utilize safety features the camera system provides (e.g., items in rear of vehicle when backing up, items at sides and front of vehicle when going forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509965March 3, 2023
VISIBILITY/WIPER
While driving in snowy conditions my windshield wipers failed to work. They were working and then about 15 minutes in to my drive they stopped working. I had to pull off the side of the interstate with semi trucks flying by to pick the compacted snow out. It did not work and I slowly and very carefully had to continue until I was able to make it home and they were able to thaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509786March 2, 2023
STEERING
When the steering wheel is turned completely to one side or the other there is a loud thud and the steering wheel "bucks". It has momentarily locked once. This is dangerous when driving. The Hyundai service center verified the issue. Advised not to turn the wheel all the way over and to disengage the auto engine idle. They said it was due to voltage issue. A copy of the service report is attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509900March 2, 2023
POWER TRAIN
While driving in "snow mode" and starting from stop and going into turn, vehicle accelerated for few feet and then it stalled, basically the engine was ON but lost torque to wheels. Vehicle would start moving as soon as I change the drive mode to any other than snow mode. This happened few times and all times vehicle was in snow mode. Once even when the payment was dry but driving in snow mode. It has never happened in other drive modes. Luckily there was no incoming or side traffic or I could have ran into by other vehicles. A BIG SAFETY ISSUE. I googled and many others with 2023 have similar experience. Hyundai need to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509541February 28, 2023
TRAILER HITCHES
The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509598February 28, 2023
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2022 Hyundai Palisade. The contact stated while driving 30-40 MPH, he heard abnormal rattling sounds coming from the front driver's side ceiling. The vehicle was taken to the dealer approximately six times. The dealer test drove the vehicle and diagnosed that the abnormal sounds were coming from front driver's side headrest. The dealer replaced unknown components of the headrest; however, the failure persisted. The dealer informed the contact that they could not repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 2,431.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509284February 27, 2023
TRAILER HITCHES
The contact owns a 2022 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 22V633000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The vehicle was taken to a local dealer, where the interim repair to remove the fuse to the tow hitch module was completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted but was unable to confirm when parts would become available. The contact had not experienced a failure. Parts distribution disconnect. The contact stated that no reasonable repair has been provided yet. The only advice given was to park car further away from the house.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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