Hyundai Ioniq 5 Complaints

1,350 consumer complaints on file.

#11585944April 29, 2024
ELECTRICAL SYSTEM
12V battery died and vehicle not operable. Luckily vehicle was parked. This has recurred multiple times (3+) Issue has been confirmed by dealer. Not addressed yet. No warning lights of imminent problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585935April 29, 2024
ELECTRICAL SYSTEM
The contact owns a 2024 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 24V204000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585522April 26, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Vehicle was having issues charging large battery. Would shut off immediately. Today 12v battery died, probably related to ICCU recall performed earlier this month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585217April 25, 2024
ELECTRICAL SYSTEM
ICCU failed post software update. Driving home and was suddenly alerted electrical vehicle systems were malfunctioning, and shortly following (1 or 2 minutes), the car flashed a new warning telling me to stop the vehicle. Had I been on a busy highway or a one lane street with low visibility, it would have put me and my wife in danger of being struck by other traffic. Luckily, I was very close to home so I drove home and did not drive the car for a few days. while researching what to do, I had read about the ICCU failure and my problems were similar. I called a tow truck to get it out to a dealer. When attempting to shift the card into drive or reverse, the car would not move. Dealer has determined that my ICCU is in fact bad and is currently in the shop being replaced. Unknown how long this will take.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585184April 25, 2024
ELECTRICAL SYSTEM
both the 12v battery and the ICCU failed while driving. The dashboard light gave us 1 minute to pull over before the battery system died and the car stopped fully dead. Needing towing to dealership service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584598April 22, 2024
ELECTRICAL SYSTEM
The contact owns a 2022 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 24V204000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the battery was completely drained, and the vehicle needed to be jumpstarted. The contact stated that the failure occurred intermittently however, the failure had become persistent. Additionally, the battery warning light was illuminated. Due to the failure, the contact purchased several jumper cables. The vehicle was scheduled for a service appointment within several weeks. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 17,500. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583980April 19, 2024
VEHICLE SPEED CONTROL
While driving, the 'check EV system' light comes on, intermittently what will happen is that when stopped the car will put itself in park, when it is in park I can not get it out of park, thus unable to move forward, it has also happened while reversing (and not stopped). I need to cycle the car on and off a bunch of times in order for it to finally turn back on. This is very dangerous while on the road stopped in a busy intersection and has potential for a crash. I have brought it to a dealer 4 times and they do not know what is wrong and cannot fix it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583124April 15, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
I took my 2024 limited Ioniq 5 to the dealership [XXX] to have a TSB looked at and because on [XXX], I took out the cabin air filter out of the car, as I have been noticing a smell of chemical in the cabin of the car. I noticed that the filter was covered in blue windshield wiper fluid and smelled of the same chemical smell as what my wife and I had been smelling and what I believe has been giving us headaches on long trips when driving to San Antonio, Texas to visit our grandson over the last two months. The Technicians at the Hyundai Dealership where I took my car had conducted an inspection and found the filter was covered in windshield fluid and noted that it is most likely caused by a defect in manufacturing or design within the vents where the fluid drains. Which also means that rainwater or water from washing the car could also be going into the cabin air filter housing. The dealership informed me that they have taken pictures and will forward to Hyundai as part of the process however they believe that this could result in a recall, as they noted that there is not a fix, they can provide to stop the fluid from going into the housing and that it is a health risk among other things. They noted that they believe this to be on the new 2024 models as they have not had the issue on the 2022-2023 models. I am concerned that drivers such as myself are being exposed to the effects of inhaling these fluids which include Headaches, blurred vision, vomiting and other unpleasant effects related to inhaling the vapors from this fluid. I only have this one car and cannot simply avoid driving it in weather where I would have to use my wipers and fluid. I would like to have this defect corrected ASAP to avoid any long-term health effects. The dealership was unable to provide a loaner vehicle and I have to wait until Hyundai is able to work a solution or more people complain about it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582647April 12, 2024
ELECTRICAL SYSTEM
On March 29, 2024 I parked my Ioniq 5 with the EV battery at ~65%. 3 hours later I received an alert that there was something wrong with the battery. Investigating the car, the auxiliary functions of the car would turn on. However, the dashboard reported the EV battery was at 0%. The power train of the car would not turn on and it would not drive. A tow truck was needed to take it to a local dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582206April 10, 2024
SEATS, UNKNOWN OR OTHER
rain day driving bottom cover drop off and so many noise back seat or trunk cover area already fixed 2 times dealer still noise many driver complain
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582089April 10, 2024
TIRES
Car bounce if at 62 MPH had dealership check balance and rear two tires could not balance. Dealership de-rimmed tires and found the inner foam has fallen or detached from the inside of tire causing. Resulting in foam moving around inside tire throwing g off balance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581623April 7, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I was driving 75mph on the freeway and I heard a pop and then the electrical warning system on the car lit up. I lost power to the car and was only able to accelerate minimally. There was a warning of low battery and the vehicle was going to lose power. I turned on my hazard lights and was able to get to the exit and was able to exit the freeway safely. Once the vehicle lost power I was unable to open the charger door, start the vehicle, use any of the key fob functions and had to jump the 12V battery, only to die immediately after. There is no pre-warning to this happening, it just shows the alert and the car loses all power. There are also problems with the vehicle after being plugged in to charge and it says "Charging Unsuccessful", or stops charging after a short period of time. It also will not charge to full capacity at home or the charging station. I receive no warning lights or messages about why the charge is not working. It took weeks to get the vehicle into the dealer, making it extremely unsafe to drive and the error has almost caused a major crash. My vehicle has been at the dealer and has not been diagnosed with any issues yet. The dealer has provided me with a rental vehicle...in which now I'm paying for gas. Reading through these other comments...who knows how long it will be to get my vehicle back, yet I'm still making my payments...this isn't
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581526April 6, 2024
ELECTRICAL SYSTEM, POWER TRAIN
I was charging my car at home like I usually do and around 2am I received an alert on my Bluelink app that a charging alarm was detected. I saw that the breaker for my charger had tripped which it had never done before. I reset the breaker and tried to restart charging but was not successful. I turned on the car and immediately got the battery and EV warning lights telling me to stop the vehicle. I was charging my car at home like I usually do and around 2am I received an alert on my Bluelink app that a charging alarm was detected. I saw that the breaker for my charger had tripped which it had never done before. I reset the breaker and tried to restart charging but was not successful. I turned on the car and immediately got the battery and EV warning lights telling me to stop the vehicle. I had the vehicle towed to my local dealer and they determined it was the ICCU issue that has affected many Ioniq 5s. I had the software update done that was part of campaign [XXX] but it obviously didn’t work. It took a week to get a new ICCU fuse in and they also updated the software again in accordance with recall [XXX]. I am leery about another software fix solving this problem for good. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581406April 5, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
ICCU stopped charging my auxiliary battery (Hyundai Ioniq 5). I couldn’t figure out why, but I began carrying a portable charger with me which instantly got my car going again. One day during a particularly nasty snow storm, my battery was dead again and I jump started my car. I drove it about 40 feet before I realized it needed snow socks. I stepped out of my car and got back in and a whole myriad of warnings were going on. I got a code for the vent flaps (snow had got stuck in there…that was an easy fix. Also my Auto Hold light, Check ABS light, and Smart Cruise Control warning indicator lights were all on and are still two months later still not working. The car otherwise operates well enough to drive as I replaced the auxiliary battery. Since replacing the battery, the car operates as well as the ICCU (it charges the new battery) but the previous issues remain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581285April 5, 2024
TIRES
Sound deadening foam inside the tire delaminates and causes SEVERE wheel imbalance. This is a widespread issue on all the Hyundai Ioniq 5 forums with this tire. Mine cost me $300 and countless hours to diagnose. IT also severely impacted the cars handling and prevented the car from driving over 46mph (in my case), which is extremely dangerous on interstates. My local tire shop balanced the tires with the maximum allowed amount of weights, but then the vibration was still there at 59mph. The Hyundai dealer then diagnosed it and they charged me $180 to do a dynamic balance. According to their results, the tires were "bad" and needed to be replaced. I went to Costco to replace the tires at a cost of
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581202April 4, 2024
ELECTRICAL SYSTEM, POWER TRAIN
My Hyundai IONIQ5 suddenly lost power while I was driving it. I was only able to go 20 mph for a short period of time before it completely died. I had to have it towed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581037April 3, 2024
FUEL/PROPULSION SYSTEM
The ICCU broke and the associated fuse blew. The car would only go about 25 mph. It told me to stop driving. The car was taken to the dealer for ICCU and fuse replacement. It said check electric vehicle system, then stop vehicle and check power supply.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580388April 1, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Hyundai Ioniq 5. The contact received notification of NHTSA Campaign Number: 24V204000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his son was driving at an undisclosed speed, the vehicle stalled. The battery warning light was illuminated. The contact's son was unable to restart the vehicle. The vehicle was towed to the dealer; however, the vehicle had not been diagnosed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 8,400. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579608March 26, 2024
ELECTRICAL SYSTEM
Battery fails to recharge (12V battery). No open doors, no accessories on (12V system automatically stops when car is off and door opens) Previous recalls completed. Pictures fail to upload, basically just says "12V is low, stop safely"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578415March 20, 2024
VEHICLE SPEED CONTROL, STEERING, FUEL/PROPULSION SYSTEM
My vehicle was fully charged. About 1 mile after leaving my house, I received a warning message on my display (vehicle electrical system error or similar). Shortly after I received another message that power was reduced, then finally, "stop driving". I pulled into the nearest driveway and called roadside assistance. At that point, the vehicle was COMPLETELY dead. No lights or power whatsoever. I could not activate the car to shift into neutral. I had my vehicle towed to the dealership. They said it was due to a faulty ICCU and fuse. After about a week they were able to replace the ICCU, fuse and update the software.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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