Hyundai Ioniq 5 Complaints

1,350 consumer complaints on file.

#11762663September 8, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
On 8/30 my vehicle experienced a power loss on a highway (reported here separately). I took the car to the dealership and they could not replicate the error and gave the vehicle back to me on 9/4. Later that day I had to drive 2 hours north to a wedding in the mountains. At 9:30pm my vehicle experienced a full drive power loss on an unlighted, curving, rural 2-lane mountain road in an area with minimal cell phone service. I tried to restart the vehicle several times and could not get any power. I called roadside assistance and had to wait over 2 hours in the dark on a winding mountain road for the tow truck to find us and then be towed 40 minutes away to the nearest dealership where my car is still sitting waiting to be looked at (2 hours away from where I live)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762941September 8, 2026
ELECTRICAL SYSTEM, ENGINE
Full electrical power system failure. Heard a loud pop noise emanating from under the rear seats of the car. The power. Failure lights came on and the car lost power. We were able to get the car to slowly drive back to the garage where it completely shut down and was inoperable from that point on. Car has been towed to the local dealer for diagnostics and repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762370September 5, 2026
SERVICE BRAKES, VEHICLE SPEED CONTROL, POWER TRAIN
This report is an addendum to report 11762283 that was made yesterday. The vehicle allows driving with the rear liftgate ajar, however under some circumstances it engages the EPB when the vehicle comes to a stop while the gear state is still Drive. The gear state of the car remains in Drive when the EPB engages. This presents the driver with the choice, in the middle of the road and possibly in the middle of an intersection, of either exiting the vehicle and rearranging contents of the vehicle to allow the rear liftgate to close, or activating the accelerator to continue driving with the traction motor overpowering clamped EPB. Neither option is safe. I have attempted to reproduce this unsafe state of the vehicle and was successful in one case and unsuccessful in another. My hypothesis for the differentiating factor is the top speed reached prior to decelerating to a stop: in the first case, 13mph, and in the second, 15mph. I have attached a single frame from one of two videos, of the successful case. The instrument display shows gear state is Drive, the car is moving, high torque is being applied by the traction motors (but typically the screen center shows ADAS state, and there is no indication of instantaneous traction torque), and the EPB is engaged. The car is in the middle of an intersection at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762120September 4, 2026
ELECTRICAL SYSTEM
ICCU failure. Car went into limp mode then towed to dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762153September 4, 2026
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Driving home near my apartment, I had to join a busy highway from a full stop. I found a small gap and tried to accelerate to quickly merge into traffic, when my car made a high pitched alert noise and noticably did not accelerate beyond about 25 miles per hour on a 45-50mph highway with heavy traffic. I turned on my hazards and still ended up with a line up of cars honking behind me. Flooring the accelerator did absolutely nothing to increase my speed. On slight downhills I could get up to about 40mph but as soon as it leveled off my speed went back down to limping along. I was able to exit the highway at slow speed and tried to parallel park in an avaialble spot but could not reverse. I tried to drive on toward my house but the car could not make it up the hill even with the full accelerator pedal down. People were stuck behind me on my street so I turned the car off and back on again and the car appeared to resume normal operation and I was able to drive up the hill. I took the car to the dealer and they were "not able to replicate the error". They did fix a seat belt recall and updated the software for my ECU and said to come back if it happened again...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762283September 4, 2026
SERVICE BRAKES, VEHICLE SPEED CONTROL
After coming to a stop at a stop sign, and while the gear state was in Drive, the vehicle auto-applied the electronic parking brake because the tailgate was ajar. Gear state remained in Drive. Upon accelerator input, the parking brake did not release, and the vehicle delivered propulsion torque overcoming the parking brake. As a result, the vehicle accelerated and drove several blocks with the rear brakes fully clamped, which was only effectively indicated by a smell and smoke emitted from the rear wheel wells. An irritating repetitive audio and large flashing visual alert in the display cluster indicating the tailgate state distracted from any additional indications that may have been displayed. That distracting indication was continuously active from when gear state was first switched to Drive and did not correlate with EPB engagement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761730September 2, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
While driving this EV with cruise control on, the dashboard suddenly showed a message that “Smart Cruise Control conditions not met”. Attempting to re-engage the cruise control did not work and then the vehicle suddenly lost all propulsion (pressing the accelerator did nothing). The car quickly slowed to about 20 mph before we could maneuver it to the shoulder and turn it off. After a couple minutes, we restarted the car and drove it to the dealer. There were no other messages or warning lights or indicators. The dealer could not find anything wrong and asked us to pick up the car and resume using it. We use both a home charger (Emporia) and roadside (Tesla) chargers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761068August 31, 2026
ELECTRICAL SYSTEM, ENGINE
I heard a loud popped sound from the back of my car while driving home. The car lost power and eventually died on the street. The war displacy came on to tell em to check electrical system. I originally bought th car from Capitol Huyndai in San Jose on September 2025 and it has 5992 miles. I towed the car to Dublin Hyundai for repair and confirmed the DTCP1A9096 for ICCU computer failing to charge the 12 v battery. It was a well known recall . I do not have any update on the repair since 8/25/26. I worry about my safety because the car can lose power while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760015August 27, 2026
SERVICE BRAKES, VEHICLE SPEED CONTROL
I am reporting a suspected safety defect involving inconsistent deceleration behavior in my 2026 Hyundai IONIQ 5. I regularly use Hyundai’s i-PEDAL one-pedal-driving mode. In this mode, releasing the accelerator produces strong regenerative deceleration and can bring the vehicle to a stop. However, the vehicle does not retain this selected driving behavior after it is turned off and restarted. It reverts to a mode requiring substantially more use of the brake pedal. The behavior also changes in connection with shifting into reverse. In a Costco parking lot in [XXX], I stopped near the customer pickup area while using i-PEDAL. I briefly turned off the vehicle while a passenger loaded groceries. When I restarted and began moving, I expected the strong accelerator-release deceleration the vehicle had provided immediately before shutdown. Instead, the vehicle continued moving because i-PEDAL had been reset. A crosswalk ahead contained pedestrians, and I had to apply the brake pedal to avoid striking them. No collision or injury occurred, but this was a serious near-miss. The concern is not simply that the vehicle offers different regenerative-braking settings. The safety concern is that a driver-selected setting that materially affects accelerator-release deceleration changes automatically after a brief shutdown or simply backing up. A driver who has adapted to i-PEDAL may reasonably expect the vehicle to decelerate as it did moments earlier. The regeneration level should be set and remain as the driver prefers, not reset on each start or backup of the vehicle. I request that NHTSA evaluate whether this inconsistent default behavior creates an unreasonable risk of unintended vehicle movement or pedestrian collisions and whether the vehicle should retain the selected mode or provide a prominent warning requiring driver acknowledgment whenever the deceleration behavior changes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759832August 26, 2026
ENGINE, ELECTRICAL SYSTEM
Active powertrain failure on my 2022 Ioniq 5 SE, which poses an immediate and severe safety risk. On May 18, 2026, the vehicle suffered a catastrophic loss of power and a complete failure to charge. At Murdock Hyundai of Lindon, technicians diagnosed it with trouble code P1AA600 and recommended a total high-voltage battery pack replacement at a cost of over $44,000. Immediate Fire & Safety Risk: The dealership technician explicitly warned me that if I continue to attempt to drive or plug in the vehicle, it will cause an electrical fire. Visible Electrical Arcing: The service technician stated that they physically witnessed an electrical arc occur when connecting the vehicle's high-voltage charging components. The technician's diagnosis strongly points to a catastrophic internal short circuit or a failed Power Relay Assembly (PRA) within the high-voltage housing. The company completely stopped working and Hyundai would not help. This has been an ongoing issue with other cars too. I tried multiple times working with both the deal and Hyudnai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759757August 26, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Vehicle stopped responding at freeway speeds. Pedals didn’t do anything. Slowly pulled over and off freeway powered off car and back on again. Was able to continue driving home. Almost got stuck in the middle of the freeway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759443August 25, 2026
ELECTRICAL SYSTEM
The vehicle will not turn off. I returned it to the Dealer, Oakland Hyundai, and their service department has had the vehicle since 7/27/26. When I brought the vehicle in to service it had 2,519 miles. Service rep has advised that technicians are trying to find the faulty part and have been unsuccessful to date. A technician from another location is scheduled to see the vehicle during the week of 8/31/26. I have filed a case with Hyundai America and will send a demand for restitution on 8/28/26. I view this situation as a clear safety issue - the car will not turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759157August 24, 2026
STEERING, LANE DEPARTURE: ASSIST
While driving on the freeway with adaptive cruise control and lane keeping assistance on heading east into the morning sun my car suddenly attempted to veer strongly to the left as I exited the shadow of an overpass. I was able to stop the lane assist because I had a firm two handed grip on the steering wheel. Even with the firm grip and attentive driving I nearly left my lane as the wheels suddenly and strongly jerked to the left.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758690August 22, 2026
ELECTRICAL SYSTEM
My car starting throwing a “check electric vehicle system” warning intermittently beginning on July 7, 2026 which went away when I restarted the car. This happened again on July 27, 2026 three to four times while I was driving. The car did not lose power. As I was going to dealer the warning cleared and no code showed up in my diagnostic history. On August 12, 2026, the car once again showed "check electric vehicle system” and would initially clear when I restarted the car. I then began having intermittent power. Floored, the car would only go 27 mph. Then it would speed up again, then slow again. I was not in “turtle mode.” Luckily, I was able to safely get the car to the dealership without having an accident. DTC P1A8D13 did show in my diagnostics. The technician found that the 12v battery input had melted at the ICCU. This is very dangerous and could have led to a vehicle fire. My 2025 is on its 2nd ICCU (now 3rd) and has not had any recalls, so this is very troubling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758474August 21, 2026
FUEL/PROPULSION SYSTEM
Failure of the iccu. Needed complete replacement under warranty. Unable to charge via any AC charger. The iccu had already been repaired under an existing recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757939August 19, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
After car has been parked, when trying to start car , car turns on briefly saying 12 v battery low come to safe stop. Then car dies. Car isn’t in motion since it’s been parked. First time it happened I needed a tow truck and the tow truck needed to jump my battery. Since then battery keeps dying when trying to start this has happened every time I start the car since July 11 2026
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757520August 17, 2026
ELECTRICAL SYSTEM
ICCU failure. Failure happened while merging onto the road from driveway. Upon failure, 12 V battery was drained and car was immobilized. Prior to car mobilization dash read “Check electrical vehicle system” then many different failures appeared on the dash, then the car shut down. This event left us stranded on the road, unable to move to a safer location. Issue was confirmed with dealer and part had to be replaced. Part was original to the car and issue is known by the manufacturer but not being dealt with publicly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757439August 17, 2026
WHEELS
While driving on normal paved roads, a small vibration was heard from the rear of the vehicle. A person near the car when leaving the origin that morning heard a minor clicking sound at low speed from the rear of the vehicle. The vibration at that point seemed to be related to the rural mountain road that had some rutting. Continuing to drive, but onto better roads, the vibration became louder and louder, and appeared related to speed. Nothing appeared loose when stopping to charge. Vibration became loud (above conversation), stopped to inspect. Removed aerodynamic cover from lug nuts on right rear, and found two lugnuts completely sheared off (fell out when cover removed), with a third hanging on at less-than-finger tight. Vehicle driven slowly to safe location where it was towed to dealer. Dealer reported that the rim was bent in addition to sheared lug nuts as well as a damaged wheel bearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757411August 17, 2026
UNKNOWN OR OTHER
- unintended acceleration problem (VCU malfunction?); happened 8/16/26 - safety at risk - yes; drove a little ways with brakes on; brakes started to smell like they were burning; then vehicle screen said to stop (with loud warning noises), which i did - tow truck took it to dealer; haven't heard yet from service staff - hopefully will be seen today at San Bruno Hyundai - no warning or problems earlier in the day yesterday; see above
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757298August 16, 2026
ELECTRICAL SYSTEM
In June 2025, I started a lease on a new Hyundai Ioniq 5 SEL. On August 16, 2026, I attempted to start the car, but it immediately beeped and flashed a warning about the 12V battery (I didn't manage to take a picture). It then showed signs of an electrical issue, like flickering interior and exterior lights. It was undrivable. A short time later, there was no power at all. I took out the old 12V battery and measured the voltage with a multimeter, and observed 3.7V. After putting in a new battery, the car operated normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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