Honda Odyssey Complaints

12,890 consumer complaints on file.

#11431271August 31, 2021
SERVICE BRAKES
The contact owns a 2018 Honda Odyssey. The contact stated while driving approximately 40-50 MPH, the warning message "Brake Problem Failure" appeared on the instrument panel. The vehicle was taken to the dealer who tests drove the vehicle and informed the contact that they could not determine the cause of the failure. The contact stated that the failure had been reoccurring upon starting and driving the vehicle. The contact stated that the failure started occurring after an unknown recall repair had been completed on the vehicle. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The vehicle was not repaired. The approximate failure mileage was 36,170.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430729August 27, 2021
ENGINE
The contact owns a 2016 Honda Odyssey. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 87,178.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430489August 25, 2021
ENGINE
The vehicle hesitates. It chokes so badly that it is a danger to drive. I do not know if this is a result of the new transmission type or a problem with the engine. I suspect that the problem is related to the transmission because of how you reach the point where it chokes. Plus the two dealers it was sent to for repair hinted to me that the issue is the new style transmission. Here's one typical example. Sitting at an intersection waiting to turn left. If I take my foot off the brake and apply my foot to the gas pedal without hesitation it typically works fine. However, if I touch the gas, back off the pedal then hit the gas pedal again, I'm left in the intersection not moving for a few seconds. This has become critically dangerous. I have taken my vehicle to two Honda dealers within the first 10,000 miles. I explained the problem and both dealers said the exact same thing. "Yes, we hear this from all the customers with that transmission. It's normal and nothing can be done to correct it." They did nothing further for it. Since the dealer made no diagnosis of it the manufacturer will not address it. I experienced this issue from the very first day of ownership and there are no warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430154August 23, 2021
POWER TRAIN
My 2018 Odyssey at 62000 mileage right now, there is happen a lot of delayed response when accelerating, then start fast, it was scary while I am at middle of intersection waiting for left turn, or at stop site and or red lights. Is this an SAFETY ISSUE? I feel somedays I may get hit accident from this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430019August 22, 2021
POWER TRAIN
The Emission Control System error keeps coming on and going off. This time (08/22/21) van stopped while I was driving it. The Honda Darcars in Bowie, MD has stated they will not look at the van and they can't diagnosis the problem without the system error being displayed on the van when it is brought in for service. No, the van has not been inspected yet. The Emission Control System error light comes and has come on several times, but it keeps going back off. As, mentioned before the Honda Darcars in Bowie, MD has previously stated they will not look at the van. I've contacted the Honda Corporation prior to this incident to complain about the dealer not wanting to look at the van.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430000August 21, 2021
UNKNOWN OR OTHER
As I was driving I all of sudden heard a loud bang and the sunroof/moon roof whatever it is called exploded , glass had shattered for no reason at all. I was less than 2 miles from my house when it happened, I pulled over saw the glass was broken, then came home, tried to cover with plastic as rain was coming, then I took it to the local Honda dealer as our weather forecast calls for rain , they said it is probably not covered under warranty- but it has to be as sunroofs should not explode while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429872August 20, 2021
VISIBILITY/WIPER
Both driver and passenger side rear-view mirror glass separated from base within 3 months of ownership. Glass is held to plastic base with adhesive. Similar to complaint from MD already submitted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429578August 18, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The automatic lock on the driver side sliding door fails to automatically unlock. The only way to unlock that door now is to awkwardly reach behind the driver's door. It feels unsafe because in the event of an emergency it could take extra time to unlock and open that rear door to assist children in the back of the vehicle. I bought this vehicle new about 3 and 1/2 years ago and have performed all scheduled maintenance. A local Honda dealer inspected the vehicle and determined that there was corrosion in the fusebox/harness and that it would need to be replaced. The quote for parts/labor was more than $5000. It's unknown if other electrical failures will appear at a later date. No warning lamps, messages or other symptoms of the problem prior to the failure. The problem first appeared about a month ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429472August 17, 2021
POWER TRAIN
We purchased our 2022 Honda Odyssey mini van less than a month ago. We drove it off the lot at I think 20 miles? All was great, we love the van. Until… I drove from The Colony to Justin. We were having our floors redone and I needed to take our toddler and infant away each day while our house was worked on. I was going to go back and forth Wednesday, Thursday and Friday. It was our first “long” trip as we don’t really go anywhere due to Covid. The van drove great Until we came home Thursday evening. I was 25 miles into our trip, driving 75 mph keeping up with the traffic on 121 and all a sudden my van had a huge thud jerk like as if I hit a curb and then I lost all acceleration. I hit the gas and all that happened was the RPMs would skyrocket but no power. My speed went from 75 to 40 to 20 within seconds. I’m in the middle lane with cars speeding past and a semi coming up behind me. I AM SCARED!! I quickly call my husband while I attempt to get to to shoulder. I finally get over and I put the van in park. Cars are going so fast that the van is shaking anytime a car goes by. I put the van in drive in hopes to get to an exit. Absolutely NO acceleration. I KNEW this was a transmission issue. I was able to coast off to the next exit and into a parking lot. I had it towed to the dealer. Upon first inspection they said nothing was wrong with it. I told them to keep checking because there was something major wrong with it. A few hours later they called and said my transmission was being replaced and that Honda was aware of some issues with this year’s transmission. I asked if there was a recall yet as this was dangerous. They said no. I feel that’s extremely unsafe to continue to sell these vans without disclosing the known transmission issue. I feel quite cheated that I was allowed to buy a $40000 without any disclosure of a potential issue. We would have waited to buy a van then. Very very unethical
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428918August 13, 2021
VEHICLE SPEED CONTROL
I went to park at a curb, and when I went to stop the van jumped over the curb and almost into a building. I had to almost push the brakes into the floorboard. It was like the car accelerated on its own. I was lucky there was only a flower bed it went through and nobody was on the sidewalk. I have called multiple Honda dealerships and they said there was no recall or any problems with the acceleration. No warnings went off, this was at 7 am when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429024August 13, 2021
AIR BAGS
The contact owns a 2021 Honda Odyssey. The contact stated that while driving at 35 MPH, the passenger’s side curtain air bags deployed without incident and without warning. An automated security feature in the vehicle called him immediately upon deployment of the air bags. The contact was asked if he needed assistance from authorities and he informed them that he was ok. The contact was not injured during the failure. The contact was able to drive the vehicle home where it remained in his possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428467August 10, 2021
STRUCTURE:BODY
Pearl white paint peeling to expose the primer on the door, hood, roof, tailgate and the edge of the gas tank door. The recall expired in 2019 and I was never notified about the paint recall. I found out in 2021 when I took the van into the dealer to repair mechanical recalls because I had to ship the vehicle out to Hawaii. The dealer took pictures and sent a claim to Honda, but it was denied. Honda customer service was no help at all and could only direct me to a dealer, which I believe the dealer did what the could by taking pictures and submitting an estimate and claim on my behalf.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428473August 10, 2021
Chest Clip, Buckle, Harness
We were leaving a car dealership to head home, my husband put our toddler in his car seat and after doing the pinch test, pulled on the chest buckle to make sure it was tight enough. When he pulled the chest buckle, it loosened both harness belts. We attempted the same scenario over 20 times and each time you could pull on the chest clip and retract both harness belts. Without pushing the button to retract. Nothing is stuck in the car seat as our child doesn't eat or drink in his seat. We uninstalled and reinstalled, opened the seat, etc and there is no issue that we could correct. Our son's life was in danger driving home last night. If we were to have gotten in an accident, the force of the crash would have jolted his body forward and loosened the harness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428432August 9, 2021
STEERING
The contact owns a 2005 Honda Odyssey. The contact stated while driving 30 mph, the steering wheel became difficult to turn. The contact pulled over and had the vehicle towed to her residence. The contact stated that several unknown warning lights were illuminated. The vehicle was diagnosed with needing a power steering line to be replaced. The local mechanic repaired the vehicle however, the failure recurred. Upon investigation, the contact associated the failure with NHTSA campaign number: 05V039000 (Steering) however, the Vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427767August 4, 2021
POWER TRAIN
The transmission keeps slipping between 20 to 65 mph. The Dealer (Price Honda - Dover, DE) flushed the ATF system like the Service Bulletin 17-043 & 17-044. The issue still keeps happening. They said the Torque converted needs to be replaced but it is national backorder. But since it is on backorder, They can not do anything about it. They are saying the car is safe to drive and that driving it will not cause damage the transmission. This seems very unlikely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427440August 2, 2021
SERVICE BRAKES
The contact owns a 2020 Honda Odyssey. The contact stated while driving 45 mph, there was an abnormal sound coming from the brakes. There was no warning light illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426981July 29, 2021
UNKNOWN OR OTHER
Power sliding door on the right has failed to close. It will close almost all the way and the re-open back up. It has to be closed manually. The problem has been reported and fixed altogether 4 times but the problem has never been resolved. The service dates were 1) Jan 15, 2020 2) July 7, 2020 3) May 13, 2021 and 4) July 21, 2021. It would work once or twice after fixing and go back to the malfunction stage. We need to use the car and are not able to take it back every time it happens. The services were conducted at Ourisman Honda, 4800 Bethesda Ave., Bethesda, MD 20814 Tel. 301-656-1000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427033July 29, 2021
STEERING
ECO system causes vehicle front end to shake when activated thought it was wheel balance and nothing front alignment and still does the same thing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426804July 28, 2021
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2010 Honda Odyssey. The contact stated that while starting the vehicle, there was an abnormal odor of fuel detected. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426752July 28, 2021
AIR BAGS
The vehicle was taken to Honda to have the airbag replaced. They said that the work couldn’t be completed because the airbag had already been deployed. They said that they needed to work with corporate to determine what the costs were going to be. I kept making calls to find out what the status was but I never heard back. I did speak to a couple of reps but they never got back to me. Also, I became very frustrated because they kept telling they would get back to me and never did. Basically, I kept having to chase someone down to no avail. Any help that you could provide would be greatly appreciated. Thank you; [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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