Honda Odyssey Complaints

12,890 consumer complaints on file.

#11423253July 2, 2021
POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission How was your safety or the safety of others put at risk? When I was on the highway the car lost power and I was almost rear-ended by a car when I was stopped on the freeway on my way to the doctor. Has the problem been reproduced or confirmed by a dealer or independent service center? No, I am a recent buyer and do not have much information about previous problems with this vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, when it broke down, I just called the tow truck and they transported it to a mechanic and the mechanic put the machine in to find out what the fault was, and he told me and showed me that the fault was in the transmission and the cost would be $1800 to $2000 dollars or so to fix it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, before the breakdown the car turned on a light that I didn't recognize but I kept going because I was on the freeway and a few meters ahead the accelerator didn't respond, so I had to pull off the road to call the tow truck. Personal, I don't have any documents to prove this because logically I don't have $2000 dollars to fix the transmission. When I was with the mechanic and he checked the car he just showed me and said what it meant. the light that came on the dashboard. Also, yesterday I received this paper and it said that if the car shows up with more faults to come in with the code that comes on the document. I found it strange to receive it because according to me when I bought the car, everything was in good condition and now the transmission is not working, apart from the air bag. For these reasons I would like to know how I can take the car to them, if it does not walk and to get it to them, I have to take the tow truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422689June 28, 2021
POWER TRAIN, AIR BAGS, FUEL SYSTEM, GASOLINE
The contact owns a 2002 Honda Odyssey. The contact stated that the air bag warning light was illuminated along with a warning message which stated that the driver’s and passenger’s side air bags need to be repaired. The contact referenced NHTSA Campaign Number: 19V501000 (Air Bags) as the cause for the failure. The Vin was not included in the recall. The contact also stated that the manual transmission would jump out of gear and would not accelerate out of second gear until she manually shifted the vehicle to park and then back to drive. The vehicle was taken to an independent mechanic, where it was diagnosed with a fuel pump and fluids needing to be replaced. The contact stated that the failure recurred. The dealer and manufacturer were not made aware of the failure. The approximate failure mileage was 165,555.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422702June 28, 2021
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM, ENGINE
New ex-l model van with about 800 miles on it began to permeate the cabin with a gaseous odor coming from the air vents in recirculate mode and could be smelled from the outside of the vehicle as well. Initially smelled it when at idle after a 150 mile one-way trip. The vehicle had to be turned off to make the smell stop. It started again upon return and got stronger when the a/c was put in fresh air mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422532June 28, 2021
ENGINE
The Spool Valve leak oil onto the alternator causing the battery not be recharged and the car powering off and shutting down on the highway. This happened on my way from Kansas City Kansas. With the electrical unit completely shut down due to oil leak from the spool valve that caused the alternator to short circuit, my car slowed down from 65 mph to a halt in less than 10 seconds. Luckily enough I was at an exit and hence maneuvered the car to safety. Had I been on a bridge or narrow road with no shoulder, it could have led to potentially deathly situation. Took My car to a Honda dealer in davenport, where I was told the cause was a spool valve leak that is very common with Honda Odysseys built from 2010 to 2018. The issue was not inspected by the police nor my insurance. There was no warning other than my battery light that came on the dash board. The light came on 20 minutes prior to the car shutting down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422113June 24, 2021
UNKNOWN OR OTHER
The door panel on the left sliding door became separated from the door itself thus preventing the door from opening. The malfunction prevent egress from that door. The vehicle was taken to the dealership for repair. The dealership hated that the issue was considered cosmetic. The dealership ordered a new door panel at my personal expense. There was no prior warning that the door would malfunction and egress would be prevented.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422023June 23, 2021
POWER TRAIN
I haven’t had the 2005 Honda Odyssey ex for a year and the transmission won’t shift into higher gears and when it does it jumps
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421803June 22, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The driver side sliding door cable broken all of a sudden When we took to dealer (( tamaroff honda southfield Michigan)and we were shocked to know that the cable cannot be replaced and the entire set - with Motor should be replaced costing 1200 The cable as I see is very thin and my first impression is it's not strong enough that cannot with stand the openings and closings which we do/have to do on a daily basis besides it's connected to a motor which is completely inside the rear side and complex to reach out and to fix a cable we are shelling 1000+ dollars We hardly had any wear and tear on the vehicle as in 6 years we drove less than 50k miles this seems to be a practically functional and mechanical issue which is not qualitatively made , obviously looses it's strength on the normal daily use. This broken cable not only stops the door movement but also will alarm constantly when the van is in drive which forces the customer to shell out huge money only to replace the cable. I strongly believe this is a quality issue which needs a better way of mechanism with quality Opened Case #12287637 with Honda on 06/14/2021 and when I haven't received reply, called them and the case manager abruptly denied any sought of fix coverage ( partial also) stressing the point that the vehicle is out of warranty. Besides the case manager also denied to respond in email( for documentational purpose) which I requested to...They said they only answer in verbal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421924June 22, 2021
ELECTRICAL SYSTEM:IGNITION
The 1998 Honda Odyssey recall for ignition switch I don't believe included all VIN numbers affected. My van is having the exact issue for what is stated in the recall, yet my VIN does not show as a recall. When the switch is turned to the run position, the dash lights may or may not illuminate. Once the van is started, there is a 50/50 chance that the stops running because of the switch. I believe this is an issue that needs to be looked into. Has not been confirmed yet because we are awaiting service on the airbag recall to put the van into service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421717June 21, 2021
ELECTRICAL SYSTEM
The contact owns a 2013 Honda Odyssey. The contact stated that while driving at various speeds the vehicle's gauges would begin to fluctuate, the electrical systems would begin to malfunction, and the vehicle would display all icon options on the instrument panel. The vehicle had been taken to the dealer a total of 5 times where they could not successfully identify the exact cause of the failure. The contact was told that the alternator may be at fault. The vehicle had not been repaired. The manufacturer was made aware of the issue and opened a case regarding the matter. The approximate failure mileage was 56,432.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421584June 20, 2021
VISIBILITY/WIPER
The driver’s side rear-view mirror glass started to vibrate two weeks ago. While driving at freeway speed, I noticed the mirror glass tilt/drop down and it looks as if it had come detached from the mirror body itself. I pulled over and was able to “click” the mirror glass back in, but it has vibrated again a few times since. I’m concerned that the glass will detach while on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421137June 16, 2021
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Driver side mirror shakes a lot when driving to the point that is very difficult to focus when you trying to look back when changing lanes or just as spot check.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421211June 16, 2021
POWER TRAIN
Our 2019 Honda Odyssey transmission failed while driving my kids in early 2020. The minivan was towed to Grappone Honda in Concord, NH and the transmission was replaced. The new transmission now jerks and stutters particularly at low speeds (20-40 MPH). I am afraid it is going to fail again and place me or my family at risk for being in an accident. I took the minivan in for service on January 6th of this year and was told that the transmission was working fine. This transmission is clearly not working correctly and I am concerned we will be in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420830June 14, 2021
ENGINE
We were driving and was at a stop, when we went to go, our van wouldn't move. We shut it off then restarted it and it was ok for about a mile then started shaking a little & we could only go about 10 mph on a highway. We got home after it being off restarted it it goes into gear but won't go anywhere no warning lights came on at all we keep up on maintenance too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420897June 14, 2021
VEHICLE SPEED CONTROL, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Failure of computer module in my 2016 Odyssey caused the key safety systems to all fault. ABS, traction control, LDW, and other systems all went into fault after a light tap on the breaks at parking lot speeds (less than 10 mph). This van has under 30,000 miles on it and was purchased by me brand new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420935June 14, 2021
TIRES:SIDEWALL
Side wall of tire split causing tire to lose air pressure available for inspection upon request. Tire went flat when driving. No No No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420899June 14, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
On 6-10-21, we purchased a 2022 Honda Odyssey from Millennium Honda, Hempstead, NY. On the drive home, my husband immediately noticed a strong odor & felt the car acting strange on gear (like a shift that was out of place) but thought it was just part of being a new car. On 6-11-21, I drove the car with my 2 kids (2 & 5) and mom and she noticed a strong odor like "burnt rubber". The infotainment system froze & shut down twice. The car felt strange when I was accelerating. On 6-12-21, I was driving with my children on the NJ Garden State Parkway & approximately 40 minutes into the ride, the RPM needles starting oscillating very quickly between gears. The car felt strange when I was trying to accelerate. The infotainment system froze at least 2 to 3 xs. We arrived at our destination, parked the car and turned it off. That evening as I was driving back home on the Parkway approx. 20 minutes into the drive the RPM needles started oscillating very quickly, the car started shifting gears and making loud sounds. I tried to move to the right shoulder as there was a lot of traffic but the car would not accelerate despite pressing hard on the gas pedal. A few minutes later a warning message displayed "Transmission temperature near limit. Performance may be reduced." I pulled the car over horrified. We called the dealership & Honda roadside service but they could send a tow truck because I was on a state highway. My husband came to get us and after an hour he was able to slowly drive the car on "sport mode" at about 25 m/p/h. We reported the incident to our dealership and Honda America operations & they have opened a case number. The vehicle was towed today to a local Honda dealer for assessment. THIS IS A SIGNFICANT SAFETY ISSUE THAT POSES RISK OF HARM AND DEATH TO DRIVERS. HONDA MARKETS THIS VEHICLE TO FAMILIES & MY FAMILY'S LIFE WAS PUT IN JEOPARDY IMMEDIATELY UPON PURCHASE. THIS CAR WAS OUT OF SERVICE WITHIN 48 HOURS OF SALE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420780June 13, 2021
POWER TRAIN
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420545June 11, 2021
POWER TRAIN
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420504June 10, 2021
ENGINE
The vehicle is slowing at low speed and it gives an impression that break is being applied when there is no break being applied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420355June 9, 2021
ENGINE, POWER TRAIN
The van shifts very odd when going forward. It doesn’t shift smooth from 2-3 gear and it’s not just our van my parents have the exact same year and model and it does it in theirs as well! I have read many complaints online about this but I don’t know if it’s the motor or the transmission but something is wrong with it. Being that we have literally 2 of the same year and model vans I can’t see where this is a one off deal. I think there has to be something to it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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