Honda Odyssey Complaints

12,890 consumer complaints on file.

#11426338July 25, 2021
EQUIPMENT:ELECTRICAL:INFOTAINMENT
The audio/infotainment system controls everything in the vehicle. It has had a crackling noise coming over the speakers since I purchased the vehicle in September 2020. I had purchased it brand new and almost immediately after I took delivery realized there was an issue with this vehicle. After reviewing online posts from other owners, it became apparent that this was a widespread issue. The system just turns off while you're driving and you get a black screen that says "network connection lost" and you can't do anything with the unit. The rear-entertainment system does not work, can't adjust any settings that are controlled through the unit which as I said, everything is controlled through there, no rear-view camera, etc. I have brought it back to the dealer countless times and they said there were not any fixes for it and it is a known issue. There was one recall issued that the dealer performed but the problem still exists. The dealer told me that it was a temporary solution for the issue and Honda did not have a permanent fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426210July 23, 2021
POWER TRAIN
The transmission on this vehicle is super jerky when accelerating at low rates of speed and decelerating. The extreme concern is when accelerating from being completely stopped. More than once I have almost been in a major accident because when I pushed the accelerator the vehicle took a second or two to begin and once it accelerated it was extreme to the point of spinning the wheels and the vehicle being moved too late and in the middle of an intersection with a vehicle headed right towards us. If the car had accelerated when the gas was pushed like it should I would have not been in this predicament. This is very concerning and not how this vehicle should perform.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426112July 23, 2021
VISIBILITY
The drivers side side-view mirror was vibrating for serval days making it impossible to see correctly and was very distracting. While waiting for a new one to come in, I was driving on the highway it came off and smashed into the door. It was still hanging by the wire and smashing into the door over and over till I could get it to the dealer. The dealer said they've have multiple customers with this same problem. When it happened I was very lucky no one was near me on the highway because I was so startled by the crash that I was swerving. Then I had to drive to the dealer without a working sideview mirror. Additionally, the entire door had to be repainted and the window replaced because they were damaged by the mirror.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425939July 22, 2021
AIR BAGS
The contact owns a 2002 Honda Odyssey. The contact received notification of NHTSA campaign number: 19V501000 (Air Bags). The vehicle was taken to the local dealer where the recall was serviced, and the passenger’s side frontal air bag inflator was replaced. The vehicle was repaired however, the air bag warning light remained illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 274,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425749July 21, 2021
AIR BAGS
The air bag light came up on 7/13/21 because according to the owner’s manual this is a warning and it can be a tragically event. I was afraid that if an incident happened my family would be in danger. I took the van to the Honda dealer it has 59,000 miles and I was told the I need to replace passenger seat weight sensor assembly (seat rail with sensor) part #81201-THR-A01. I asked told them that this might be a manufacturer’s problem because when I turn on the van the light was already on. I purchased the extended warranty and this vehicle was certified and we have to pay for the repair and labor. Because I was told this is not covered under any warranty which in my opinion since this is a safety feature should be covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425860July 21, 2021
ENGINE
The contact owns a 2012 Honda Odyssey. The contact stated while driving 35-45 mph, the check engine warning light illuminated. The contact stated that there was blue smoke coming out of the exhaust pipe and the vehicle was shuddering. The contact continued driving the vehicle to her residence. The vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure and advised the contact they could not provide any assistance as she was the second vehicle owner. The vehicle was not repaired. The approximate failure mileage was 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425583July 19, 2021
POWER TRAIN
Car won't shift gear. We were stuck on the highway which was obviously not safe. Turned off the engine, after a while started it and car was able to shift partially with lots of weird noises and only drove slowly. When we wanted to put in reverse to enter the driveway it did not respond once again and we were stuck in the middle of the road for a few minutes. Luckily no cars went by at the time. The car is ONE AND A HALF MONTHS OLD and has less than 500 MILES on it. This was crazy scary
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425479July 19, 2021
POWER TRAIN
We were driving our 2022 Honda Odessey Elite Van going 70 mph when the transmission shifted into neutral without warning on a busy interstate causing the van to no longer accelerate. We thankfully were able to coast to the shoulder, but we were unable to get the car to accelerate after the fact. There were no warning lights or indicator lights of any kind that went off leading up to the transmission failing. The car was towed to a local dealer (we were 4 hours from home) who confirmed that there was an issue with the transmission gears "miss numbering" and the transmission needed to be fully replaced after only 2,000 miles on the car. This is a significant safety issue given this occurred without warning and while the car was traveling at a high rate of speed. It not only put us as the drivers of the car at risk, but others on the road. Our car is still in the shop and the replacement of the transmission is in progress. I have seen others post of the exact same issue in online forums and it does not appear to be an isolated incident with the 2022 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425460July 19, 2021
ENGINE
After driving for only 2000 miles, the car suddenly went into limp mode where the engine shut off. All system warning lights came on in the vehicle and we could not drive the car. The car was towed to a nearby Honda dealer and was inspected. The accelerator pedal was replaced and all error codes were cleared. While we were fortunate that this did not happen on the highway or where there were other vehicles, it is very concerning that a brand new vehicle malfunctions in this way. If my children were in the car, their safety would be put at risk. This incident also makes me question the reliability of this vehicle. There were no warning signs for this issue, as one would not expect anything to happen to a car that was purchased only a month ago. Since we were scheduled to drive 16+ hours back home in a few days, the unreliability of the car also caused unnecessary stress and anxiety. Additionally, a loose bolt was found on the driver's side after the vehicle was returned to us from the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425291July 17, 2021
STRUCTURE:BODY
The sliding door on the driver side has had trouble latching. It has repeatedly caused the battery to drain and has been previously repaired at an independent service center. On 7/16/21, the same sliding door wouldn't close and fell off. The slider center wheel detached causing the door to fall off the track. This resulted in body damage to the side of the vehicle as well as the door needing to be repaired. The vehicle is currently at a body shop, an independent service center. There were no warning lamps on. The door could have injured myself or my son but fortunately we were able to catch it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425111July 16, 2021
ENGINE
2008 Honda Odyssey with issue with piston rings confirmed by mechanic. There are known issues with the piston rings in certain cylinders may rotate and align, leading to engine oil consumption and spark plug fouling. Honda has agreed to settle a massive class-action lawsuit brought against it for engine trouble potentially affecting nearly 1.6 million vehicles. The lawsuit includes Accord (2008-12), Odyssey (2008-13), Pilot (2009-13) and Crosstour (2010-13) models equipped with the 3.5-liter V6 with Variable Cylinder Management, which might experience engine misfire, excessive oil burning and premature spark plug fouling issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425216July 16, 2021
STRUCTURE:BODY
Right passenger door feel off hinge and hung. I had to catch the door since I was by myself. Yes issue was confirmed with dealer. No inspection from insurance or police. No indications of failure of door, automatic door function was not work so manual function was engaged.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11425047July 15, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am reporting a very strange occurrence with my 2019 Honda Odyssey mini-van. I was driving on Tuesday evening and it was very foggy and I was approaching one of those large metal plates they put over a trench they dig in the road when they do construction (it covers the trench) and my car started flashing "brake" like it does sometimes when it thinks a car is in front of it. Typically, this flashes occasionally when a car gets too close, but then goes away as long as the car moves out of the way. This time, there was no car, just an open foggy road and this large metal plate on the road. However, as I got closer to the metal plate, suddenly my brakes fully locked up and the vehicle went into an emergency full stop. I was pushing on the accelerator but it would not go and the vehicle came to a complete and sudden stop. Thankfully no one was behind me, or I would have gotten into an accident. Then the vehicle started to move again and has been totally fine since. But, what is this all about? It seems the emergency braking mode kicked in but it should not have, the road was wide open and the only thing unusual was a large metal plate covering some hole in the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424567July 13, 2021
VISIBILITY/WIPER
The Odyssey Elite has "rain sensing" wipers with no ability to disable them. The rain sensor fails to accurately assess water on the windshield, making the van's wiper choices either "off" or "low" or "high". I researched other Odyssey forum posts, and this issue is extremely common. This is a safety issue for two reasons. First, driver distraction trying to operate a non-functional system. Second, in light mist or rain as the "low" setting is too fast and smears and streaks, while "off" doesn't remove water. Other vehicles with rain-sensing wipers contain a disable feature in the software, allowing manual override for intermittent speeds. Honda offers no such bypass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424322July 11, 2021
POWER TRAIN
I got a 2022 Honda Odessy towing only for 1 month with $1,500. Today, it started to shake when I tried to perform on the oil pedals. The rpm needles on the dashboard starting oscillating very quickly between gears. I can not accelerate rather than hearing a loud noise. The infotainment system froze at least 2 to 3 xs. 3. the rpm needles started oscillating very quickly, the car started shifting gears and making loud sounds. "Transmission system problem" shows on the dashboard and "blink spot information system failed problem" shows up as well. Eventually, I successfully moved the car to the sidewalk grass. It would be very dangerous if there were more traffic since it was responding to the oil pedal. The car was towered to my local Honda dealer this evening. I just can not believe a new honda odyssey broke down on the way in the first 1,500 miles. Luckily, it did not happen on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423707July 7, 2021
POWER TRAIN
Vehicle dash showed the following problems when parked in front of store at full stop: Brake System Problem, Emission System Problem, Road Departure Mitigation System Problem, Hill Start Assist Problem, Vehicle Stability Assist (VSA) Problem, Power Steering System (EPS) Problem, Brake Hold System Problem. Upon driving the vehicle to get home the vehicle would not accelerate above 40 mph. (Your system will not allow me to upload pictures in jpg format)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423736July 7, 2021
POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission malfunctioned and is currently being replaced by the dealership. New transmission was ordered from Honda. Case ticket (12339737) has been opened with Honda America regarding this issue. How was your safety or the safety of others put at risk? Driving on highway going 80 MPH. Van slows down to 50 MPH without warning and won't go any faster during rush hour. Luckily, no cars were behind us which they could have rear ended us. Was able to exit highway and pull into gas station. Test drive on local street and van won't go beyond 4th gear even with manual settings. Go back to gas station to park and van won't go in reverse. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealership confirm issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN. Dealership is replacing transmission but don't know if Honda will come to inspect the part or not. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Cruise control was on at the time of issue and appear it wasn't able to pick up cars in front so it would slow down at random times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423629July 6, 2021
SERVICE BRAKES, ENGINE AND ENGINE COOLING
The contact owns a 2002 Honda Odyssey. The contact stated while driving around a bend, the vehicle stalled. Additionally, the brake pedal was depressed however, the vehicle failed to respond. The contact stated that the wheels locked up, and the parking brake was engaged to stop vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed nor repaired. The contact stated that failure was similar NHTSA campaign number: 02V226000 (Engine and Engine and Cooling). The manufacturer was notified of the failure. The failure mileage was 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423651July 6, 2021
ENGINE
Engine light came on, then started flashing. Needed repaired according to dealership. Repairs made. Engine started sputtering and shaking the van again. Engine light flashing again. Took the van in again for another repair. The van intermittently speeds up when slowing down or breaking. Took the van back in again to the dealership. They found nothing wrong. However, while at the dealership another customer had the EXACT complaints. Intermittent speeding up of the van. Looked online to find that this is an issue with the Honda Odyssey. ECO light comes on when coming to a stop and the RPMs go up then drastically drop. Need to apply breaks hard. The van continues to ride rough. Also while in a construction zone and slowing down, van started to speed up despite me trying to slow down. The engine has already had three repairs done. Each time something new and problem never fixed. Actually seems to be getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423387July 4, 2021
STRUCTURE:BODY
The drivers side sliding door fell off upon opening. Honda says they are not liable for this issue yet I have found over 5,000 complaints in various fourms concerning this issue. My children were almost injured and something needs to be done about this issue please.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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