Honda Odyssey Complaints

12,890 consumer complaints on file.

#11436615October 13, 2021
AIR BAGS, SEATS
Struck a 100lb dog going between 45-48 mph. Knee airbags deployed but steering wheel and dash did not. Driver and front passenger buckles locked in wreck. Driver side back and middle row seatbelts did not lock with passengers.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11436304October 11, 2021
POWER TRAIN
The torque converter is failing. When accelerating, the van will shudder and shake, usually between 25-30 mph and sometimes at 45mph. My vehicle is available for inspection. When merging onto the highway, this problem occurred, slowing my acceration which almost caused me to be hit from behind. I reported the problem to Honda. They are aware of the problem. Said I needed to bring my van in to have conputer reflashed and transmission flushed three times. The price to have complete is $481. I have 64k miles on my vehicle. Honda's warranty was to 50k, and there are no recalls. No warning lights or messages came on prior to this happening. It began around 60k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436221October 10, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
While driving at approximately 40 mph with the lane keeping assist feature turned on, I attempted to turn on the cruise control. The cruise turned on, but the center instrument panel did not report that cruise was on, nor the speed at which cruise was set. Using the steering wheel controls to increase the speed or decrease the speed did not update the instrument panel. The speed stayed locked at 4:00pm with the cruise control indicator off. The instrument panel with the speed, etc locked up. Several moments later the entire panel went back and remained black for a short period of time. I had no speedometer nor other critical instruments available on my instrument panel. About 10 seconds later or so, the panel came back on and acted normal. It showed cruise was in fact on and set to 43. I promptly turned off cruise control and left it off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436119October 9, 2021
POWER TRAIN
Transmission shutters. See Service Bulletin 17-043 And 17-044
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436159October 9, 2021
ELECTRICAL SYSTEM
1. The battery died after sitting still for 2.5 hours on the inserstate. (A tractor trailer had jackknifed stalling traffic). The van had been turned off after 20 mins. When traffic started moving again, the van would not start. The battery was too drained to even be jumped. People offered to help push it to the emergency lane but there was no way to get it into neutral to move it, because it has gear shifter buttons which were also disabled. 2. It was 10 pm and on a pitch black interstate in the pouring rain. It sat in the moving lane of traffic, which had picked back up to normal interstate speed, for about 25 mins until cops got there to park behind it with their lights on waiting for a tow truck. Before the cops got there, cars, tractor trailers, etc. were coming up on it rather suddenly b/c they couldn’t see it in the lane of traffic, they were dodging it left and right at full speeds. 3. The vehicle was towed that night and then the following day to our local honda dealer where they couldn’t determine why the battery had been drained, and confirmed it was too dead to have even been jumped. We never got an answer as to why it died. My husband had me tell him about the evening and basically re-enacted it. We believe it was the fact that even after the van was turned off after 20 mins of sitting there, that the driver door had not been opened once and that it dying had something to do with the anti theft system. We reported these findings to our local service dept. 4. There were no warnings that it had died because it had been turned off for over 2 hours, the driver door had never been opened. This happened in September, 2018. It was a very scary event and I didn’t want to keep the vehicle knowing there is no way to get it into neutral when it’s that dead. (The service dept confirmed that and when I asked a salesman about it, he was puzzled, also confirmed that he does not know of a way to get it into neutral once dead.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436110October 8, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
Vehicle leaking water on backside and is causing electric issues. One of the issue is rear lift gate malfunctioning. The hatching opening on its own etc which is a safety risk.The dealer repaired this under warranty and they issue came back again almost four times so far. Now dealer is saying the issue is due to leaking water from top which they mentioned after vehicle went out of warranty and asking to contact body shop to identify the leak. The honda dealer not fixing the issue now. Please check if you received similiar issue and help with me regarding the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435969October 7, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I first purchased my ‘22 Honda Odyssey a few months ago, the Apple CarPlay wouldn’t work, then the main center screen started black screening and not turning on. I took it in to the dealer and they ordered the part almost 4 weeks ago. It’s still not in. Anyways, about 2 weeks ago, my van randomly braked while I was going 70 mph on SRT. Fortunately, we didn’t get in an accident. There were no shadows, no other cars in front of us, not any reason for it to flash BRAKE and stop. My mom was next to me and yelled, “What are you doing there are cars behind us.” I said I didn’t know what was happening and started pushing on the gas to go again. I immediately took it to the dealer and told them I don’t feel safe driving it until they can fix the brake issue. The manager told me this happened to another lady in a ‘22 CRV from the same dealership, but she was on surface streets. It started w the black screening and than the random braking. Long story short, they replaced the tuner on her car and she hasn’t had issues in about 5-6 weeks. They told me to wait for the part, and while I wait, they can turn the safety features off. I said no thanks, I’ll leave it until they are sure it’s fixed. They won’t give me a loaner so I’ve been borrowing my parents’ car. I already have a case number with Honda and they don’t seem to be taking it seriously nor will they offer me a loaner. The dealer/manager has been extremely rude and has stopped responding when I ask him for updates. I am still waiting on the part to come in to fix the electronic issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435710October 6, 2021
UNKNOWN OR OTHER
There is a crackling sound coming from the dashboard. There was a recall regarding this issue, however, I took the car into have this recall fixed. The issue has persisted even after the recall fix. I took the car into the dealership 4 times since and the issue still has not been fixed. I started contacting Honda three weeks ago regarding this issue. I have left five messages with the case manager, but have not had my phone call returned. I asked for another case manager, but was refused one. The case number is 1252 9330. The phone number for Honda is 800-999-1009. The case manager's name is Corey. I don't know what to do at this time so I am contacting the NTSB for your assistance. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435757October 6, 2021
FIRERELATED
The contact owned a 2008 Honda Odyssey. The contact stated that while driving at 60 mph, the vehicle inadvertently decelerated to 10 mph. A driver alerted the contact that the rear of the vehicle had caught fire. Another driver passing by informed the contact to get into his vehicle for safety, and the contact exited her vehicle and went into the other driver's vehicle. The police and fire department was contacted and the fire department extinguished the fire. A police report was filed. The vehicle was towed to a used car lot and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11435518October 5, 2021
STRUCTURE:BODY
This is regarding the sliding door recall that happened a few months ago. Honda replaced it via recall. NHTSA RECALL NUMBER:20V-437 MFR CAMPAIGN ID: A88 CAMPAIGN DESCRIPTION:2018-20 Ody Sliding Door Outer Handle Cables Safety Recall RECALL DATE:07/28/2020 After getting this fixed by Honda, now while driving the car at a certain speed, the System would throw error information, that the right slide door has not closed properly. Even the door is locked, The error is not constant, but it gives errors on and off while driving. This creates confusion for the driver while the vehicle is moving. I guess the recall fix has caused further damage to the sliding door. I have a kid and it concerns me the safety of kids who sit closer to the door. Would like you guys to take a look at this ASAP before a disaster occurs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435567October 5, 2021
POWER TRAIN
Violent shifting, jarring during normal operation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435385October 4, 2021
STRUCTURE:BODY
The contact owns a 2008 Honda Odyssey. The contact stated that when opening the rear driving sliding door, the door detached. The door ended up falling to the ground onto the contact's foot causing permanent injury. Medical attention was needed. The dealer was contacted who stated they were no recall on the vehicle. The vehicle had not been repaired. The contact stated they noticed that the door was attached by two small arms on the front end of the door (none on the rear end of the door) and a wheel with the track. There was nothing else there to hold the door. The manufacturer was made aware of the issue and opened a case regarding the matter. The approximate failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11435450October 4, 2021
ELECTRICAL SYSTEM, STEERING, STRUCTURE:BODY
My rear sliding door FELL all the way off the van.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435468October 4, 2021
ELECTRICAL SYSTEM
The 'infotainment" system turned off stating "network connection lost." The speakers then started making a VERY loud crackling sound that could not be controlled with the volume button. It was very distracting to the driver--sounded like rocks hitting the windshield. When the infotainment system was off, the blindspot monitor and back-up camera stopped functioning. This has happened several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435248October 2, 2021
POWER TRAIN
While exceeding 60 mph on the highway with my two young children. The vehicle began to loose power. I tried accelerating the van would regain then bog down again. This happens suddenly. This could of been a horrible accident. The van just loosng all power without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434853September 29, 2021
POWER TRAIN
Problems accelerating, the transmission slipping while accelerating. Possible torque converter locking up. Taking to dealer soon. No warning lamps, messages yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434931September 29, 2021
STRUCTURE:BODY
Paint is peeling off. When I touch the paint, it peels and flakes off. I can't even wash certain areas of it now because when I spray the water hose at it, the paint flakes off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434932September 29, 2021
WHEELS
Low pitched rumbling sound from front wheel well when car is moving between 5-25 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434786September 28, 2021
STRUCTURE:BODY
Power sliding doors on EXL model becomes slightly ajar/open after the door is closed and the power to the sliding doors is off. Furthermore, door slid open while the vehicle is moving (happened 3 times over the years) with our family dog falling out of the car in the most recent situation. (In the other two times, door slid open next to my kids who were buckled in and thus were not harmed). Please note that for the Honda Odyssey, all doors are automatically locked when the transmission is shifted out of PARK. Thus the door should not open on its own especially while the vehicle is moving. Dealership cannot replicate the problem and wants to replace the door latches which have previously been replaced (when the first two incidents happened). Even with this repair, they cannot guarantee that the door will not slide open while the vehicle is moving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434379September 26, 2021
UNKNOWN OR OTHER
My car stopped me in the middle of the road and went into parking, next it showed transmission something on the screen... I turned off the ignition and turned it back on after about 15mins And I was able to drive off .. It was then I went online to check what caused it and realized there's a recall on that and I didn't get mail or an email about that
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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