GMC Yukon XL Complaints

683 consumer complaints on file.

#11648515March 15, 2025
ELECTRICAL SYSTEM
Today while exiting an off ramp. I stopped for traffic signal. Truck immediately lost power and shifted to neutral. I placed my 4 ways 1. Put the people back in park restarted the ignition truck fired up. This is concerning as i've never had a vehicle with five thousand miles brand new shut off on me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648119March 13, 2025
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2022 GMC Yukon XL. The contact stated while the vehicle was idling, there was an abnormal ticking sound coming from the engine. The contact stated while driving 20 MPH and exiting the highway, the abnormal sound turned into a screeching, grinding, and squealing sound, and the vehicle lost motive power. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the engine had failed, and there were metal shavings in the oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related to the failure was to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 60,990.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648074March 13, 2025
ENGINE
Engine stopped and vehicle went into neutral. Family of 5 in the vehicle on a busy highway. Once pulled over safely from the highway and shut off ignition, the vehicle stayed in park and would not shift to neutral, the engine would not restart. Vehicle had to be towed into the GMC dealer. No warnings, messages or symptoms prior to the failure. The vehicle was just at the dealer for routine maintenance 4 days prior. Dealership found that the engine had seized.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647877March 12, 2025
ENGINE
The car all of a sudden started making wired noises during idling. While driving it would click and start shaking. Took it to a GM service center. They diagnosed as a flywheel. After investigating, it was not the fly wheel. They tore the motor apart as they though liftor 7 and 8 were bad. During that process, they found "large parts" of metal in the oil and found a rod barring failed. They are now replacing the entire engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647677March 11, 2025
ENGINE
I was driving my 3 children to a basketball tournament. I was going about 70 mph on the highway when my dash started flashing "Engine Oil Hot", a few seconds later my vehicle completely "shut off/died". I merged over to the shoulder of the highway and tried to restart my vehicle, yet it just "clicked" and seemed to be "dead". The safety of myself and my 3 children were at risk, being stranded on the side of the highway far from home waiting for the tow truck. To say I was scared is an understatement, there was no warning signs so I could prepare for this. My vehicle was towed into a dealership, later that week I received a call saying I will need a new engine. I was told this could take up to 1-4 months because so many other vehicles with the exact same failure are waiting for their engine replacements as well. I am a working mother of 3, and now I am out of a vehicle for 1-4 months. I bought this vehicle new to be a reliable and large enough for my family, little did I know I would be left with no means of transportation because of a faulty engine!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647626March 11, 2025
POWER TRAIN, ENGINE
1-'Engine Oil Low Add Oil' warning sign is being displayed. Vehicle is burning oil with no leakages. Warning sign has come on multiple times; authorized manufacture dealer service center finds no failure. Independent service center finds oil consumption to exist without leaks anywhere and beliefs this is due to a known engine failure in this model. 2-'Service Transmission Now Unable to Shift Soon' warning sign appears while driving but authorized manufacture dealer service center is unable to reproduce or determine issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647451March 10, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
On [XXX] my vehicle displayed an engine light on the dash. The light went on and off randomly throughout the day. The vehicle was hooked up to a computer that said there were no issues and everything was fine. On [XXX] I drove the vehicle over 240 miles to Pittsburgh and back with no lights. At one point the vehicle did make a loud noise for the drive but I took it out of cruise control and everything was fine. On [XXX] while driving to Poconos, PA with my family (husband, self, children ages [XXX] , [XXX] , [XXX] and [XXX] ) on [XXX} at approximately mile marker [XXX] the vehicle's engine quit working. The engine light came on and we were able to coast off of a bridge and onto the shoulder of the highway. We were unable to exit the vehicle due to high rates of speed of oncoming traffic and the shoulder not having much room. We contacted OnStar who sent a state trooper to assist with traffic control until a tow could get to our area. The vehicle was towed to Blaise Alexander in Bloomsburg, PA. My and my three youngest children had to ride with the state police officer and my husband and older son rode with the tow truck due to not having anything to fit a family of 6. The police officer told me that he had a 2024 GMC Yukon Denali have the same issue in the same spot on the highway a week ago. The vehicle has just over 25,054 miles on it. On 3/10/25 Blaise Alexander called to state that there was metal in the engine and the engine would need to be replaced. The service manager stated that they have had a few GMC Yukon Denali vehicles with this issue and that the engines may be on back-order. I have also had issues with radio presets resetting, audio not working with turn signals, navigation, radio and phone and alignment since I owned it for the last [XXX] days. From my research, this is a known problem with GM engines for the engines in the 2022 GMC Yukon Denali. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647335March 10, 2025
UNKNOWN OR OTHER
during my last oil change had the update for the software recall. Onstar module was killed with this update, and the part 85560244 is discontinued. Now I don't have onstar, wifi, along with other safety features like speed, maps, etc. This is a MAJOR concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647152March 8, 2025
VISIBILITY/WIPER
While in use on several different occasions, the front windshield wipers malfunction. They stop working for hours sometimes even days. This is a hazard especially if you are in the middle of driving and it’s storming. The a few days ago for instance I was driving and all of a sudden they stopped working while I was driving home in the rain, at night. I had to immediately pull onside the road and wait for the rain to stop because I tried everything to get them to start back working. Including observing and trying to make sure it wasn’t the wiper /signal switch. I even went under the hood and checked to see if the fuse had blown or if there was some kind of wiring undone. Still nothing. I have taken it to the dealership and several people complain about the same thing but no remedy has been presented. They just all of a sudden start back to working out of the blue. This is definitely a safety hazard and these wipers or wiper motor should be recalled and fixed immediately in my opinion. Please help. Save some lives before it’s too late. Thanks for helping with this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647115March 8, 2025
ENGINE
Engine was making rattle noises and oil low message appeared. Brought to dealer who changed oil and said they couldn’t detect noises. I asked for a road test and while driving the tech noticed it, then the car died and shifted into neutral without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647101March 8, 2025
ENGINE
While driving the vehicle shut down and never would restart. It was taken to a GMC dealer and currently on a waitlist for a new engine. The wait period I was given is approximately 4 months as I was told the engine is on back order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646527March 5, 2025
ELECTRICAL SYSTEM, ENGINE
While driving on the highway the engine just shut off with no warning or other indication of problem. The dashboard computer instructed to restart the vehicle, which it would not restart. Managed to get to the side of the road. But the vehicle was unresponsive. After about an hour the lights in the rear of the vehicle flickered, so I attempted to re-start -which it did, and was able to drive the vehicle to the dealer (about 20 miles away). Where the car remains today. The incident occurred Feb 2. Took the dealer until 2/6 to advise me that the engine would need to be replaced. At that time they indicated they would need to car for about 2 weeks. I contacted them on 3/3 and they informed me they had no idea when they might be able to get the parts to replace the engine - there was a 3,000 engine backlog? Clearly there is a major issues with these engines; how are they allowed to continue to sell these vehicles, and allow current owners to operate them without a notice? While I was fortunately able to get to the side of the road - have in the car lose power suddenly lose power is clearly a safety issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646485March 5, 2025
ENGINE
I was 450 miles away from home. Travelling at 80 mph in the left lane of Interstate 35 when the Yukon stopped accelerating and started coasting. I looked at the gauge clusters on the dash and it said Press Start to Shift. I looked at the shifter and it had automatically moved from Drive to Neutral. It would not move back to Drive. I then pressed the Start button like it said on the dash and the whole vehicle shutoff while still at highway speed going 70mph and still coasting. I put hazards on and moved to the right sliding in-between two 18 wheelers who gave me space thankfully then I was able to get it to the shoulder. Once stopped I moved it into Park and pressed the Start button and the dash said "unsafe conditions unable to shift", or something like that. After 2 minutes of pressing the Start button, I was able to get it started again and we started back on the road. After 2 miles, I was once again back to 80 mph in the left lane when it happened again. This time I was barely able to move off the road. We were on a long turn to the left and several 18 wheelers were all around. Once stopped, it never started again. The engine shutting off at highway speed with 18 wheelers all around put myself and 2 family members at serious risk for injury and we were just leaving a family funeral. And the 2nd time it happened, I was not able to fully pull over either causing 18 wheelers to come very close to hitting us as we were stuck on a left hand turn with a 60 mph left to right cross wind making it very dangerous for us while we waited 80 minutes for a tow truck. The only indication of a problem was the engine light on after we were stopped nothing before hand. no sound, no warning, no vibration, just an immediate shutdown. The dealership it was towed too said it is a complete engine failure and the bearings more than likely failed and I will have to wait for a new engine. Most likely the same faulty 6.2 engine. Please do something before someone dies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646377March 4, 2025
ENGINE
The engine had a bearing fail causing the engine to knock and make loud noises. The engine has been replaced and is at GMC corporate investigation center. GMC installed another engine that is also doing the same thing 150 miles after it was replaced. My families safety was put at risk because the motor could have locked up or exploded with us in the car causing a crash or possible fatality. Yes the problem was found at the dealer and caused them to investigate which is when they found the failing bearing. Yes, GMC corporation has the failed components and identified the engine needs replaced. They have yet to comment on the second engine that needs replaced. There are no warning lights to identify this issue, The lack of notification from GMC could cause drivers to be hurt by not knowing their car is failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646245March 4, 2025
ENGINE
Driving on a highway at 70 MPH then vehicle shut off / lost all power (with my kids in the car!!). Luckily we made it across three lanes of traffic to the shoulder. Got the vehicle to the dealership where they said they found large amounts of metal shavings in my engine. The engine was replaced but I am still nervous when office that it could happen again. I’m in a Facebook group where people are continually reporting the same thing happening to them. I bought this large vehicle to transport my kids and this is an extreme safety hazard (not only for us but those driving around us). This happened when I only had approximately 18,000 miles on the vehicle. Pretty much still brand new. Since then, I recently had to have the belt replaced again and the rear differentials flushed for loud grinding noises.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646025March 3, 2025
ENGINE
Engine seized up from connecting rod bearing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645894March 3, 2025
ENGINE
I had a 10 month old 2022 Yukon Denali XL. There was a constant smell of exhaust fumes inside the cabin. Took it into the dealership on multiple occasions and they found a leak in the exhaust system and supposedly fixed it. Less than 24hrs after getting it out of the shop, the engine seized up. Engine was replaced weeks later and within 7 days I started having transmission issue. GMC did absolutely nothing to keep my family of 8 safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645819March 2, 2025
ENGINE
Driving on the highway and the vehicle began making a strange noise. Went immediately to a dealership and they identified a bearing had come loose in the engine and the engine has to be completed replaced. Cost of almost $11k and the engine is on back order with no definite availability date. Vehicle was in excellent condition, all scheduled maintenance at the dealership. No issues until this. Approximately 80k miles m.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645559February 28, 2025
ENGINE
We purchased our 2021 GMC Yukon used from a dealership 1 year ago with zero issues. 3 days ago out of no where there is a very loud squeaking sound in the front under the hood. No engine or warning lights just the sound. We had a mechanic check it and a part inside the tansmission is broke. NOT fixable, MUST be replaced.......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645509February 28, 2025
ENGINE
Our family of 6 were traveling home on the Freeway, from a family road trip going about 75 mph. The engine revved up and then the entire car all electronics went black. And then flashed back on. A warning told me to "Start Engine" I attempted to, and it would not turn over. I was able to get to the shoulder to get us out of the hi-speed traffic. I put our hazards on, and the "Start Engine" warning popped up again. I attempted to start the engine again and it wouldn't turn over. All the warnings started to flash things like "check transmission, check battery.." etc. We asked our kids to stay buckled, because of the hi-speed traffic, and that it was dark outside, and we were in more of rural area. We called the nearest tow company, and had to wait about 30-40 minutes for him to get to us. The tow truck operator was not able to get the car in neutral to be able to get the Yukon on to the tow truck, he eventually got it on. The next morning the Service Tech called and said the car was completely dead when he got to it. Then, he called me later in the day and said he was able to look at the vehicle and run diagnostics and said the engine had seized. My car is less than 4 years old and had 66k miles. I had it serviced right before our family road trip at 64k miles. We have been the only owners and have always serviced it through GMC Service Centers Only. *Note*We had complained multiple times of a squeaking/chirping noise coming from the engine. Since we first received it. The service center kept the vehicle a couple of times overnight to try and diagnose. We had to pay for a new belt replacement, and the squeaking/chirping noise was never resolved. We wonder if this was a preexisting issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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