GMC Yukon XL Complaints

683 consumer complaints on file.

#11642363February 12, 2025
ENGINE
Engine blew up on interstate and left the vehicle in mobilized with only 60,000 miles and all regular maintenance was completed just catastrophically shut off and would not start in the middle of the interstate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642000February 11, 2025
ENGINE, ELECTRICAL SYSTEM
We were driving uphill on the highway, about 60 mph when the engine appeared to loose some power for about 10 seconds even though the engine was reving higher, and the ln the engine cut out. We coasted to a stop and then the electrical system was cutting out. I tried to restart the engine but it would not turn over at all, and the car’s electrical was intermittent. There was no warning or error lights before or during the engine failure. Photos provided are the messages on the instrument cluster when attempting to restart the engine. Vehicle was towed to the local GMC dealership, and they are replacing the engine under warranty. No eta on the engine replacement at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641951February 11, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Our 2023 GMC Yukon XL Denali that has suffered multiple severe mechanical failures well beyond what is reasonable for a vehicle of this class. G At approximately 14,000 miles, the vehicle’s 6.2L engine catastrophically failed, rendering it inoperable and requiring a full engine replacement. The engine seized and failed while operating the vehicle with her 3 small children on board and nearly caused a catastrophic accident. As a result, the vehicle was out of service for eight weeks, an unreasonable disruption and an unacceptable failure for a luxury SUV of this caliber. Now, (02/11/2025) at just 20,400 miles, the vehicle’s injectors have failed, further reinforcing that this vehicle is defective, unreliable, and unfit for continued ownership. This vehicle was purchased with the expectation of owning a dependable, high-performance SUV—not one plagued with major mechanical failures at such low mileage. The repeated, severe defects have substantially impaired the vehicle’s use, value, and safety, leaving use without reliable transportation for extended periods. Given these circumstances, it is clear that this vehicle does not meet the quality and durability standards expected from General Motors’ flagship SUV lineup and present SERIOUS risks of catastrophic injuries and/or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641789February 10, 2025
ENGINE, SERVICE BRAKES, POWER TRAIN
Car shakes in drive, car shakes when accelerating, transmission issues, rear differential had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641644February 10, 2025
ENGINE
At around 23,000 miles the vehicle collapsed a lifter - Took it to a dealership, fixed the lifter and asked them to confirm that the lobes of the cam were good and that all bearings were in good shape - approximately 2 weeks later, complete engine failure on a busy highway, no good place to pull off the road, no reimbursement for towing bill, no rental car - dealership put new motor in (took 5 weeks and GM did nothing to help us with the situation) and now we have the same bad 6.2 liter motor in the vehicle that is likely to fail again withing the 25,000 miles. Manufacturer refused to answer specific questions about the motor and could not tell me if this new motor was built to satisfy this known issue - the new motor has the same part number as the previous motor so consensus is that it has the same failure possibility leaving family in a dangerous place on the roads. GM still refuses to discuss this with us as the customer!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641520February 8, 2025
ENGINE
I was driving down the highway when the engine started making a very loud rattling noise. I was able to almost get out of the travel lane. The engine does not restart and is seized. The temperature was 10°f and the closest two was 3 hours away and the vehicle was partially blocking the 2 lane highway on the right side. Unknown inspection status by manufacturer. There was no warning light at any time even after the shutdown. The symptom of the intense loud rattling occurred approximately 60 seconds before complete failure. Just enough time to get to a pull out off a bridge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641369February 7, 2025
CHILD SEAT
The contact owns 3 Nuna Rava Car Seats. The first car seat Model Type: Convertible, Model Number: CS05103CVR, Manufactured Date: April 16, 2019. The second car seat Model Type: Convertible, Model Number: CS05103CVR, Manufactured Date: May 6, 2021. The third car seat Model Type: Convertible, Model Number: CS05103CVR, Manufactured Date: June 17, 2019. The contact received notifications of NHTSA Campaign Numbers: 24C002000 (Child Seat); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure with the car seats.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641366February 7, 2025
ENGINE
The engine failed and needs a full replacement. My vehicle was inoperable and died in the turn lane of a very busy highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641299February 7, 2025
ENGINE
We are a military family and were stationed in Fort Wainwright, Alaska in 2024. We had orders to move our household and all logistics (ferry tickets, lodging, etc...) were in place to depart on [XXX]. Following our first incident of engine failure with a 2023 Yukon Denali (VIN: [XXX] ) on [XXX], we were forced to trade in the vehicle and purchase a 2024 Yukon Denali XL. On [XXX], my husband and I packed our three daughters and loaded the 2024 Yukon Denali XL (VIN [XXX] ) for a two-week Christmas vacation with our extended families. Just outside Collinsville, Alabama the vehicle automatically shifted into neutral where my husband lost control of the accelerator pedal. Thankfully, we were in the right lane and safely navigated to the shoulder. Had we been in the far-left lane of this busy interstate, our family’s safety would have been at significant risk. Once parked, the vehicle never started again. We waited a few hours for a tow truck and family to collect us and all our belongings. It snowed most of the day and was very cold and while waiting for assistance, our car battery died. The vehicle was towed to Royal GMC in Vestavia Hills, Alabama and diagnosed with engine failure requiring complete engine replacement. General Motors replaced the engine since the vehicle was under warranty; however, after two engine failures I do not trust that this won't happen again. I fear for my family's safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640946February 5, 2025
VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
At 9,900 miles my safety camera system failed which disabled the cruise control and all safety features that used the camera. Car was out of service for nearly two weeks and subsequently fixed by the dealer under warranty at no charge. At 11,300 miles I was driving on an interstate highway in the left lane at rush hour, without warning the car stopped accelerating the car shifted into neutral and totally lost power. It was a very dangerous situation with me in the left lane in heavy traffic. I am a skillful driver and thankfully I was able to make it off the travel lanes on the highway. The temperature was 18 degrees at the time and I had to wait outside for a tow truck. The engine seized without warning or noise and this presents a severe danger to the driver of the vehicle and other vehicles on the highway. There was a substantial possibility that other vehicles could not avoid me as I was exiting the travel lanes. There was also a substantial possibility that the vehicle would simply be in the travel lane stopped on a divided highway.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11640710February 4, 2025
ENGINE
Hi there ., driving on the highway Ling island express way NYC ., car suddenly came to a complete stop due a engine failure., dealer saids engine sieze ., luckup it self ., it was not a good experience and very dangerous., to make matters worse., it happened twice ., first at 45k miles then with the second engine at 110k miles ., both identical lockup. Each time having to liave the car for over 6 weeks ., also i work with my car ., no car no money.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640461February 3, 2025
ENGINE
The engine failure was confirmed by dealer. My wife and I were traveling on I-74 at approximately 72 mph when the truck began to jerk slightly. This continued for about a mile, prompting me to ask if she felt it too. Suddenly, the truck lost power while we were driving on a two-lane interstate, putting our safety at risk. Fortunately, we were close enough to an exit and managed to coast to a nearby restaurant. Thankfully, it was not during peak business hours, and no vehicles were directly behind us at the time. Given the heavy semi-truck traffic on this stretch of interstate, the situation could have been significantly more dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640398February 3, 2025
ENGINE
Wife was driving down the interstate (18,000 or so miles on vehicle), and engine suddenly shut down causing loss of power. Had to safely maneuver vehicle off the side of the road to try to restart. After restart, continued driving without issue until noticeable clicking noise and engine thumping noise. Vehicle was diagnosed with lifter issues. After repair, and 2000 miles additional driving (20,000) ticking and thumping noise returned. Taken back for service and notified full engine replacement is necessary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640334February 3, 2025
ENGINE, ELECTRICAL SYSTEM
The 2023 GMC Yukon had a complete loss of power and engine while driving 65 mph on a highway. The vehicle was unable to restart or be placed into neutral. No previous issues and no indications of failures. No fault codes or lights indicating any issues. Dealership informed me that the engine stopped working and gave an estimate of greater than 4 months for any replacement or repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640221February 2, 2025
ENGINE
The engine failed at highway speeds on approx. July 15 2024. Filed a claim with GM. GM replaced minimal engine parts to get the car running. GM refused to acknowledge this was a safety issue. Engine failed at highway speeds again approx 09/20/2024 this time just shutting off. When the engine oil was drained at the dealer it was silver. The entire engine was replaced this time. Again GM refused to acknowledge this was a safety hazard. After engine replacement the low oil light came on at the time of an oil change. I am monitoring oil burn on this new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640139February 1, 2025
ENGINE
The contact owns a 2022 GMC Yukon. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that the engine had seized but were unable to provide a specific diagnosis. The contact was informed that the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred a month later. The vehicle was towed back to the dealer, who again determined that the engine had seized and were unable to provide a specific diagnosis. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640102February 1, 2025
ENGINE
6.2 (L87) Engine locked up, vehicle shifted itself to neutral, while driving west on [XXX] (just past [XXX]) in a construction zone. No indication/symptoms or warnings were displayed before this happened. Driver was able to coast to a stop on the shoulder. Engine would not restart. Driver was stranded on the side of a very busy interstate with narrow lanes and shoulder due to construction. Vehicle was towed to GM dealership in Abilene and engine was replaced under powertrain warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639992January 31, 2025
ENGINE
Vehicle was traveling down the freeway at 70 mph when suddenly the motor stopped running and it shifted automatically into neutral. We had to coast the car off of the freeway to the side of the road and stop. One stopped the motor no longer would start and we had to call a tow truck to get towed to the dealership. Dealership has stated that the motor will be need to be replaced. Wheel samples were taken and results were excessive metals found in the oil. Dealer noted likely it was a bearing issue that failed in caused the motor to fail. A complete engine replacement will be required from the dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639765January 30, 2025
ENGINE
The engine completely failed without warning. The vehicle stalled and would not restart. I was unable to put the Yukon in neutral in order to move it out of the way of traffic. As I was in the process of turning I was completely blocking oncoming traffic. When the vehicle was finally towed to the dealership they told me that there was no oil in the engine. I had checked the oil 2 days prior and the dipstick showed full. We had no leaks in the driveway and no low oil indicator came on to warn us. A dealership in Holland Michigan had just looked at the vehicle to take care of some recall updates and reset the oil indicator telling me that we could get it taken care of later as it was only 2000 miles since the previous oil change and the previous oil change company hadn’t reset the percentage indicator properly. In the case of LOW OIL there was no warning whatsoever.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639641January 30, 2025
POWER TRAIN
The contact owns a 2021 GMC Yukon. The contact stated that while driving at an undisclosed speed, the transmission warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired and remained at the local dealer for further investigation. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V839000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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