GMC Yukon XL Complaints

683 consumer complaints on file.

#11651975April 1, 2025
ENGINE
Vehicle "Low Oil Warning" light appeared at approximately 3000 miles after an oil change. Checked the oil and it was nearly 3 quarts low. Without any visible leaks or loss of oil, I called local GMC service department and had them inspect. They found that 4 pistons and other components needed replaced due to failure. There was no signs or symptoms other than the warning light. The car has been in the shop for 3 weeks. I currently do not have my vehicle, but I was going to use this vehicle for a long road trip and I'm sure this would have been a catastrophic loss, and possibly a safety issue for my family traveling 1k miles at highway speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651740March 31, 2025
ENGINE, ELECTRICAL SYSTEM
Reported electrical issues beginning one month after purchasing the vehicle. I reported issues for the first year including the running boards not working, entertainment system not operating, hard engine restart/stalling and the reverse camera not engaging. February 2024 the car was driving down the highway and a loud noise began in the engine. Entire car stopped running. Placed in the shop for 29 days to replace the engine, battery, computer, and other items. The next day engine began to stall again. Monday at 10am the car stalled again and was unable to be turned back on. Car was then taken for another 15 days fuel injectors, spark plugs and other items changed. Again received the car back and had issues with stalling and engine revving issues. Turned into dealership and bought another GMC Yukon. GMC refused to admit an issue and refused to help.They only changed out the initial engine and paid for the rental. Car under full warranty for manufacturer plus maintained my extended warranty. Reported to BBB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651731March 31, 2025
ENGINE
Driving on highway with my [XXX] daughter in the car, screen all of a sudden flashed “press start” on the dashboard and the car died in highway at the off ramp exit. Had to call state police because we were blocking ramp and almost got hit multiple times. Could not get car to restart, state police towed off highway for $200 and AAA towed to dealer. Took over a week for dealer to claim GM owned up to engine failure. No rental car provided. Sold for a $37,000 loss a year and a half after purchase with only 27,000 mile on the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651648March 31, 2025
ENGINE
Months after a bought the car brand new my engine failed, GMC took months to replace the engine leaving me without a car for months, while paid out of pocket for a rental. Further I’ve had numerous transmission issues that and other issues leaving the car in the dealership shop for months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651588March 30, 2025
ENGINE, POWER TRAIN
While driving in the left lane of the interstate at 70 mph, the engine abruptly shut off, shifting the car into neutral. The dashboard read start engine, which did not compute immediately. I quickly navigated to the right lane to assess the situation and eventually to the shoulder of the highway where I parked the vehicle. I was unable to to restart and had the vehicle towed to the dealership. It took ~6 hours for the Onstar tow service to arrive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651172March 27, 2025
FUEL/PROPULSION SYSTEM
I was driving with my [XXX] son and my car just stalled out in the middle of the road. I couldn’t start it and we were stuck in the middle of the road. My husband arranged for a tow and the repair shop (safe auto repair Mont Belvieu) told me that this type of thing they have seen a lot of. The fuel pump power control module needed to be repaired and they said when that happens it sometimes shorts out the fuel pump system too. They said they had to repair 4 like this already during the week. My neighbor said the exact same thing happened to her friend gmc at4 a month ago and was also driving and the car just stopped. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651044March 27, 2025
ENGINE
On [XXX] while driving my Yukon Denali XL it complexly shut off in the middle of [XXX] . I had my children with me and had to wait for almost an hour as police directed traffic around my vehicle until it could be towed. It just lost all abilities to accelerate, brake and steer. GM diagnosed that the engine seized and had to be replaced. this again happened on [XXX]. Gm has reported that the engine seized and has to be replaced again! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651040March 27, 2025
ENGINE
On 3/21/2025 while in the middle lane of highway 290 my 2022 Yukon Denali xl started immediately decreasing in speed. The car went into neutral and I had no control of the acceleration or braking. Then the engine shut off. I wasn’t not able to get my car off of the freeway and had to wait over 1.5 hours to have it towed by GM. This is the second engine that has seized in the car. The car is still under warranty and had an extended warranty through gm as the engine seized and had to be replaced once already. Extremely dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651029March 27, 2025
ENGINE, ELECTRICAL SYSTEM
BATTERY: Vehicle died at highway speed 1/12/23 with 25,404 miles on it. Towed to dealership, battery died while driving. Vehicle would not start 12/01/24 at 88,013 miles, battery was dead. ENGINE: Reported engine knocking and high idle 1/30/23 with 26,608 miles on vehicle. In service department until 03/03/03 with no issues found. Took vehicle to another dealership service department 06/06/23 with engine knocking and high idle, no issues found. Received back 06/12/23. Filmed the engine noises and high idle on 06/22/23, engine light came on and returned to service department at 37,265 miles. Engine was replaced after a lengthy wait time for replacement. Cam and Lifters were the issue in original engine. Received vehicle back 08/30/23. MODULES: Reported the display changing 1/30/23 with 26,608 miles, service documents state related to telematics controls. They replaced the module. Vehicle had a delay in shifting, reported on 06/06/23 with 36, 303 miles. Transmission control module was out of calibration and was reprogrammed at a dealership service department. Vehicle shifted into neutral multiple times. Reported to service department 09/08/23 at 38,183 miles. The transfer case lost communication with the brake control module, but they started communicating again without repairs according the service invoice. Then there was a recall for the screen switching displays, which it has done the entire ownership, even after replacing the module. Turned into dealership for that recall, it was updated, the displays still change screens while the vehicle is in use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650948March 26, 2025
ENGINE
V8 6.2L ENGINE on [XXX] at approximately [XXX] exactly 10 months after purchasing the Denali at 9,484 miles my Denali started to make loud noises and when we got to the stop light [XXX] and [XXX] in Long Beach California the Denali started to shake violently and ultimately shut down in the middle of the road. My daughter and I were traveling on the way home from the doctor’s office and when Denali shut down, I called AAA, and they advised me to call 911 since Denali locked up in park and could not get it in neutral to push the truck to the side of the road. This was very dangerous as vehicles were speeding past us. We stayed in the vehicle until an officer arrived. Then about 15mins later the tow truck arrived and made the area safe with cones and flashing lights. I did put my hazard lights on but in the middle of the day it was very hard to see. AAA was able to disengage the parking to neutral as he mentioned that he just towed another Denali off the road. This is a huge concern for my family and me. I didn’t get to see how he did it because I was with my daughter safe in the Tow Truck. AAA then towed the truck to Penske GMC in Cerrito Auto Square and arrived at 1:48pm. Service advisor then said to leave at garage door and will assess the vehicle tomorrow morning. Albert, the Service advisor, proceeded with giving me paperwork for the Denali and an Enterprise rental car that was located across the street. We had to walk because the shuttle was down (another concern). Albert the service advisor called me the next day [XXX] and advised that the first auto technician suggested the motor seized up. I was advised to wait until the Engine Specialist assessed the motor. Albert the service advisor calls me March 5,2025 @ 11:15am and Engine Specialist did confirm that the motor did seize up and will need a new one. The motor will take approximately 2 weeks to arrive and 3 days to install. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650798March 26, 2025
POWER TRAIN
I was travelling on the interstate at 75 miles per hour and the vehicle started slowing down and completely shut down. The engine warning light then came on and I had to coast to the side of the road. I was on the side of the interstate for about 45 minutes and the vehicle had to be towed. The repair shop informed me it was a complete engine failure requiring a new motor and that GM has an extended backorder time due to this being a widespread problem for these model years with the 6.2L gas engine. The vehicle is currently at the dealership and will be there for several months waiting on an engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650555March 25, 2025
VISIBILITY:REAR WINDOW WIPER/WASHER, VISIBILITY:WINDSHIELD WIPER/WASHER
The contact owns a 2021 GMC Yukon XL. The contact stated while operating the vehicle on a cold day, the windshield wiper fluid failed to spray from the windshield wiper nozzle and the windshield and window could not be cleaned while driving. The contact stated that the failure was present with the front windshield and rear glass and had created a visibility hazard for the driver. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650483March 25, 2025
ENGINE
My daughter and I were coming and got off of the [XXX] on the [XXX] exit ramp to go home. When we were pulling up the vehicle suddenly showed the check engine light and the vehicle turned off. It would not go into neutral, it would not restart. I am being told there is no active recall on it; however, in researching, it appears that I am one of many cases of this exact scenario. Being stuck on a busy exit ramp is not safe and had this have happened in the road construction on [XXX] , this could have been a much different scenario even fatal. This vehicle is a 2023 with 40,355 miles on it. The Denali is currently at the dealership it was towed to, and I am waiting on the diagnostic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650276March 24, 2025
ENGINE, STEERING
My wife was travelling down a two-lane road at 50mph when the engine suddenly shut off affecting steering. She was able to maneuver to the shoulder, but the vehicle would not restart. Could have been much worse. Had it towed to the dealer we purchased it from, and they informed us the engine had seized. There were no warning signs or dash lights indicating there may be an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649497March 20, 2025
ELECTRICAL SYSTEM
•What component or system failed or malfunctioned, and is it available for inspection upon request? Driver and passenger side rear view mirrors will not hold memory and auto adjust while driving at times. Been to the dealership 5 times. They could not repair and just said that a software update should fix it, but it did not fix it. I will program the mirrors to the preferred settings but when I re-enter the vehicle after shutting it down, it doesn't always retain the memory, and they go to random positions. This usually happens after 5 miles of driving the vehicle. The passenger side mirror will go down so I could see the curbs while in reverse but when I go into Drive, it does not go all the way back up. I will be flying to visit family but the vehicle will be at a different dealership from 3/26/2025 to 4/1/2025. •How was your safety or the safety of others put at risk? After adjusting the mirrors, I left my garage with my kids in the car and started driving to our destination. While entering the highway, I went to check my driver’s side rear view mirror and noticed that it was pointed to a random position. In that moment, I was trying to match the highway speed to enter, there was a vehicle in front of me, a vehicle behind me, and a vehicle on the highway exit/entrance lane that I was trying to be cognizant of location to adjust speed properly. I ended up doing multiple shoulder checks which caused me to lose visibility of the vehicle in front of me multiple times. •Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership says they can not reproduce but I was physically able to show the service writer, he saw it happen. I also asked the dealership to drive it around after reprogramming it, but I don’t think they did drive it because after I bring the car home from the dealership, it starts doing it again. I have a service write up where the service writer says he say it occur. •Has the vehicle or component been in
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649468March 20, 2025
ENGINE, ELECTRICAL SYSTEM
Engine Failure (Engine Seizure) (Connecting Rod bearing Failure). Enige Failed on an interstate highway causing us to nearly be struck by traffic moving at a high rate of speed. Also, Engine failed on an extremely cold (-17) degree Minnesota Night. This cause extreme concern/anxiety with children in the car as we waited for recovery. Yes, the problem has been confirmed by a GMC dealership in Hudson WI. Yes, the vehicle component has been inspected by both GMC certified technicians as well as 3rd party warranty technicians. Zero warning lamps or messages prior to the failure.
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#11649174March 19, 2025
ENGINE
Engine failure while driving on highway due to lifter failure. Vehicle had to be towed home and then to dealer. No signs of failure prior to it happening. No check engine light or messages ever given, even after failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649127March 18, 2025
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
I am writing to express serious safety concerns regarding our 2023 GMC Yukon XL Denali, which has been in our possession for less than two years and has only 24,000 miles. On multiple occasions, while driving at high speeds on the freeway with our four young children, the vehicle unexpectedly lost power and shifted into neutral without warning. This occurred approximately four times on March 9, 2025, when we contacted OnStar for assistance. Despite their response indicating no alerts on their end, we were advised to reach out again if the issue persisted. Unfortunately, the problem did occur again on March 16th, which prompted us to contact OnStar and have the vehicle towed to the nearest dealership for further evaluation. The service department has since informed us that the motor requires replacement. Upon conducting additional research, it seems this may be a known issue with many vehicles manufactured by GM around the same time. We are deeply concerned by this safety hazard, especially given that the malfunction could have led to a life-threatening accident. While we are grateful that we were fortunate enough to avoid any serious consequences, we believe a solution beyond standard repairs is necessary to restore our confidence in the safety of this vehicle. Our family’s well-being and trust in the reliability of our vehicle are of the utmost importance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649090March 18, 2025
ENGINE
During a cross country road trip on [XXX] we experienced the dreaded 6.2 gm engine failure. As I was driving I lost all power going up a steep grade in the fast lane of a 4 lane interstate. There was no room to pull over to the left side so I had to very quickly cross 4 lanes of traffic without any power. I was able to get the yukon off the interstate as safely as possible. Once I placed the vehicle in park it shut off completely. I tried to restart it several times. Finally got a message on the dash saying engine oil cooler was hot or oil was overheated. Called gmc and got a tow to nearest dealership. I rented a vehicle on my own dime and drove that back to north dakota where we live. We are still in the process of getting some of our expenses reimbursed. I called an Uber to pick my wife and 3 daughters up to get them to a near by hotel. My son snd I stayed with the vehicle on the side of the road till the tow truck arrived. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648587March 16, 2025
ENGINE
While on the expressway driving at highway speed the engine started backfiring and many codes were displayed on dashboard including “ rear drive disabled” “ service ECU” and many others. Pulled over and Had GMC Yukon towed to dealer. I’ve seen many complaints of the same thing and found this recall on your site GENERAL MOTORS DCS6866 URGENT - DISTRIBUTE IMMEDIATELY Date: April 24, 2024 Subject: N232413430 - Customer Satisfaction Program The dealer said they would fix broken valves and I would have to pay for the new computer that’s not under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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