GMC Sierra Complaints

15,732 consumer complaints on file.

#11289775December 17, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REAR WINDOW GLASS ON DRIVER SIDE OF SLIDING REAR WINDOW EXPLODED AFTER USING DEFROST IN COLD WEATHER WHILE DRIVING ON THE INTERSTATE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11289536December 16, 2019
POWER TRAIN
WHILE TRYING TO MERGE ONTO THE INSTERSTATE MY TRUCK STARTED LOST POWER AND STARTED TO CHUG. MY TRUCK SLOWED DRASTICALLY WHICH CAUSED A TRACTOR/TRAILER TO ALMOST RUN INTO THE BACK OF ME. THIS HAS BEEN AN ONGOING ISSUE THAT MY DEALERSHIP HAS ADDRESSED BY REFLASHING MY COMPUTER. TO MY KNOWLEDGE THE FIRST FLASH WAS FOR THE TRANSMISSION AND THE SECOND TIME WAS FOR THE FUEL INJECTORS. THE REPROGRAMMING HAS NOT FIXED THE ISSUE. I WAS TRYING TO MERGE WITH TRAFFIC ON I 80 IN UTAH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289351December 16, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BUICK GMC OF VACAVILLE (350 ORANGE DR, VACAVILLE, CA 95687, (707) 474-4842), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE, BUT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289374December 16, 2019
STRUCTURE:BODY
DASH CRACK ALONGSIDE AIRPAG PASSENGER SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289409December 16, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
BRAND NEW 2019 GMC SIERRA AT4, JUST UNDER 14K MILES. UPON STARTING THE TRUCK, THE FOLLOWING WARNINGS CAME ON. "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC" CHECK ENGINE" I TURNED THE TRICK OFF, OPENED AND CLOSED MY DOOR, THEN RESTARTED. UPON RESTART, EVERYTHING WAS GONE, NO WARNINGS. APPROXIMATELY 1.5 MILES LATER I WAS AT HIGHWAY SPEEDS (70MPH) WHEN ALL THE MESSAGES RETURNED. I ATTEMPTED TO BRAKE BUT THERE WAS NO RESPONSE, PEDAL WENT NEARLY TO THE FLOOR. I ONLY SURVIVED THE INCIDENT BY SHIFTING INTO MANUAL, DOWNSHIFTING TO ENGINE BRAKE, AND STANDING ON THE WHAT I'M GUESSING WAS 5 OR 10 PERCENT BRAKE PEDAL. LUCKILY THERE WAS AN EMPTY LANE FOR ME TO DO THIS IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289518December 16, 2019
STEERING
PURCHASED THE 2016 DURAMAX DENALI WITH LESS THAN 39,000 MILES AFTER MY PREVIOUS GMC TRUCK TURNED OUT TO BE A SAFETY HAZARD AND A MONEY PIT. SALES REP HAD ME DRIVE THE VEHICLE AROUND THE BLOCK AND THE VEHICLE WAS WHAT I WANTED. AFTER DRIVING THE TRUCK AT HIGHWAY SPEED I STARTED NOTICING THE VEHICLE DRIFTING ALL OVER, I HAD TO TURN THE LANE DEPARTURE WARNING SYSTEM OFF BECAUSE YOU CANT KEEP IT IN THE LANE. GOING INTO A CONSTRUCTION ZONE I ALMOST WAS PUSHED INTO THE BARRIER BECAUSE OF THE DRAFT OFF OF A SEMI. WITH SPEED LIMITS UP TO 85 HERE IN TEXAS I CANT BELIEVE SOMEBODY HAS NOT BEEN KILLED YET. I AM TAKING IT TO GMC CAVENDER OF BUICK IN SAN ANTONIO WEDNESDAY. THIS IS A VERY SERIOUS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289110December 15, 2019
EXTERIOR LIGHTING
WHEN MAKING RIGHT TURNS IN THE DARK THE HEADLIGHTS DO NOT CAST LIGHT TO THE RIGHT SO YOU CAN SEE WHERE YOU ARE TURNING. THIS IS ESPECIALLY A PROBLEM IN THE RURAL WITHOUT STREETLIGHTS IT IS TOTALLY BLACK FROM THE DRIVERS SEAT LOOKING OVER THE RIGHT SIDE OF THE HOOD OR OUT THE RIGHT WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289144December 15, 2019
AIR BAGS
GM IS NOT FIXING THE RECALLED TAKATA AIRBAGS, AND I AM NOT ABLE TO SELL OR DRIVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289000December 14, 2019
POWER TRAIN
THE TRUCK HAS A HORRIBLE VIBRATION FROM AROUND 45 MPH AND UP. HAVE TEST DROVE OTHER 2016 GMC SIERRAS WITH SAME ISSUE. HAVE TAKEN IT BACK TO THE DODGE DEALERSHIP WE BOUGHT IT FROM AND THEY SAID IT SHOULD BE A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288844December 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
DURING NORMAL DRIVING IN TOWN AND ON HIGHWAY, STABILLITRAK DEACTIVATES, POWER STEERING ASSIST DEACTIVATES AND THE STEERING BECOMES VERY DIFFICULT, AIRBAGS DEACTIVATE, TURN SIGNALS BECOME INOPERABLE, RADIO SHUTS OFF, AIR CONDITIONING SHUTS OFF. THIS HAPPENS WHILE AT SPEED ON THE HIGHWAY AND AT SLOW SPEEDS. IT IS ESPECIALLY DANGEROUS WHEN MAKING SLOW TURNS AS THE POWER STEERING GIVES OUT AND THE TRUCK INSTANTLY BECOMES NEARLY UNCONTROLLABLE (UNCONTROLLABLE FOR MY WIFE) IN THE MIDDLE OF THE TURN. I HAVE TAKEN THE TRUCK TO THE DEALERSHIP AND THEY SAID NOTHING IS WRONG AND THE BEST THEY COULD DO WAS PERFORM A SERVICE BULLETIN. ISSUE WAS NOT CORRECTED. I FOUND THAT THERE WAS A NEW BULLETIN THAT HAD A FIX FOR THE G218 GROUND. I CUT BACK THE SOUND DEADENING FROM THE GROUND, YET THAT DID NOT FIX THE ISSUE EITHER. THE TRUCK HAS DONE THIS DOZENS OF TIMES AND IS INCREDIBLY UNSAFE TO DRIVE. HOW CAN LOSING STEERING, AIRBAGS, STABILITY CONTROL, TURN SIGNALS, ETC. NOT BE A SAFETY CONCERN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288600December 12, 2019
SERVICE BRAKES
RANDOM INTERMITTENT VEHICLE BRAKE FAILURE. I HAVE EXPERIENCED RANDOM BRAKE FAILURE FOR 45 MINUTES AT A TIME ON MY SIERRA. NO CODES OR WARNINGS ARE SHOWN WHEN IT HAPPENS. OCCURS WHILE DRIVING, AND RANDOM. CONDITION CREATES AN EXTREMELY HARD PEDDLE WITH EXTREMELY REDUCED BRAKING POWER. SAFE STOPPING DISTANCE IS INCREASED AT LEAST 3 FOLD. VEHICLE BRAKES WILL START WORKING AGAIN IF TRUCK IS LEFT PARKED AND IGNITION OFF AFTER 30 MINUTES. I BROUGHT THE TRUCK INTO THE SERVICING DEALER, THEY DROVE IT 30 MILES AND A WEEK LATER, GM INSTRUCTED ME TO PICK MY TRUCK BACK UP AFTER NO REPAIRS DO TO THEY COULD NOT DUPLICATE. I EXPRESSED EXTREME CONCERN ABOUT SAFETY, AND GM STANCE IS, "NO CODES NO PROBLEM". I WAS INSTRUCTED BY GM TO SIMPLY BRING IT BACK IN WHEN MY BRAKES FAIL AGAIN. 2 WEEKS LATER, MY BRAKES FAILED AGAIN, CREATING A DANGEROUS SITUATION. ONCE AGAIN, THE TRUCK CORRECTED ITSELF AFTER SITTING WITH THE IGNITION OFF FOR 30 MINUTES. I BROUGHT IT BACK TO THE DEALER, AND THEY DROVE IT AND "COULD NOT DUPLICATE CUSTOMER CONCERN" ONCE AGAIN. ONCE AGAIN I WAS INSTRUCTED TO BRING THE TRUCK BACK IN WHEN THE BRAKES FAIL DURING THEIR OPEN BUSINESS HOURS SO THAT THEY CAN SEE IT FOR THEMSELVES. THIS IS AN EXTREMELY DANGEROUS CONDITION, AND THIS TRUCK SHOULD BE OFF THE ROAD AND CONCERNING TO GM, BUT IT IS NOT. THROUGH RESEARCH, I HAVE FOUND MANY OTHER PEOPLE WITH THE SAME TRUCK YEAR AND MODEL WITH THE SAME PROBLEMS, AND GM IS NEGLIGENT TOWARDS OUR SAFETY AND THE INNOCENT PEOPLE ON THE ROAD. THIS NEW "E-BOOST" BRAKING SYSTEM NEEDS TO BE INVESTIGATED BEFORE MY FAMILY OR OTHERS ARE KILLED OR INJURED BY THIS DEFECTIVE SYSTEM. BRAKE FAILURE OCCURRED BOTH TIMES WHEN ATTEMPTING SLOWING DOWN FOR CURVES AND STOPPED TRAFFIC AT HIGHWAY SPEEDS AND PERSISTED AT ALL CONDITIONS UNTIL IT RESET ITSELF AFTER SITTING OFF FOR 30 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288740December 12, 2019
STEERING
VEHICLE EXHIBITS STEERING WHEEL SHAKE / SHIMMY AT SPEEDS ABOVE 50MPH, SOMETIMES SEVERE. REPEATED ATTEMPTS AT REPAIR (CURRENTLY 4 DEALER VISITS), INCLUDING APPLICATION OF SERVICE BULLETIN 19-NA-240 DOES NOT CORRECT THE PROBLEM. GM HAS NOW INDICATED THIS IS A "NORMAL" CONDITION, AND WILL NOT AUTHORIZE FURTHER WARRANTY REIMBURSABLE LABOR FOR CORRECTION TO DEALER. THIS STEERING CONDITION AFFECTS SAFETY AS IT OCCURS IN VARYING SEVERITY AND WITH NO WARNING, ESPECIALLY DURING DRIVING OVER ROUGH PAVEMENT / BUMPS, AND HAS NEARLY LEAD TO A LOSS OF CONTROL OF THE TRUCK. THIS CONDITION WAS PRESENT AT DELIVERY OF TRUCK AT 221 MILES. TRUCK CURRENTLY HAS 1688 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288312December 11, 2019
UNKNOWN OR OTHER
THIS MORNING WHEN I USED THE BACKUP CAMERA IT WAS PERFECTLY FINE. ONCE I GET TO WORK AND STARTED BACKING UP AT A SLIGHT TURN BC I WAS PARKING NEXT TO ANOTHER VEHICLE IT GAVE ME A BLUE SCREEN SAYING 'SERVICE REAR VISION SYSTEM'. IT ALSO DOES THIS WHILE STATIONARY. THIS IS A HIGHLY UNSAFE PROBLEM TO ME, BECAUSE IT DOESN'T ALLOW ME TO OPERATE THE VEHICLE SAFELY PUTTING ME AND OTHERS AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288323December 11, 2019
UNKNOWN OR OTHER
AC PROBLEM - MY AC JUST WENT OUT FOR THE THIRD TIME SINCE I BOUGHT THIS TRUCK NEW IN 2013. I WENT TO HAVE IT REPAIRED AND WAS QUOTED ~$1,000 FOR A NEW AC CONDENSER. AFTER RESEARCHING ONLINE, IT LOOKS LIKE THIS IS A VERY COMMON AND EXPENSIVE PROBLEM THAT GM HASN'T RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288327December 11, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE BRAKES FAILED TO ADEQUATELY SLOW DOWN THE VEHICLE. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO MASTRIA BUICK GMC (1525 NEW STATE HWY, RAYNHAM, MA 02767, (508) 880-7000) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE FAILURE RECURRED TWICE AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288368December 11, 2019
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, WHEELS
THE ABS AND BREAK SYSTEM WARNING LIGHT HAS BEEN COMING ON AND STAYING ON. I LOST MY BREAKS LEAVING A PARKING SPOT AT MY LOCAL WALMART AS I WAS PULLING OUT OF A PARKING SPOT! WE THEN MADE APPOINTMENT FOR THE BREAK SYSTEM TO BE CHECKED/REPAIRED. THE ABS CONTROL SYSTEM LIGHT WENT OFF FOR AWHILE BUT THEN COMES BACK ON EVEN AFTER THE REPAIR OF SAID REPAIR TO BREAK LINES. MY TRUCK ALSO HAS NO FUEL GAUGE THAT DOES NOT WORK. WITH THESE ISSUES ON MY VEHICLE MAKES IT VERY SCARY TO DRIVE AND MAKES DRIVING LIMITED. I AM NOT ABLE TO DRIVE MY TRUCK LONG DISTANCES DUE TO CONCERNS OF SAFETY AND POSSIBLY OF ABS WARNING LIGHT, BREAK ISSUES, AND FUEL GAUGE! I WAS DRIVING MY TRUCK TO PICK ONE OF MY DAUGHTERS UP FROM SCHOOL TO LOSE POWER WHILE PUSHING ON GAS THEN SOME JERKING AND A FOUL SMELL OF RUBBER BURNING COMING FROM THE FRONT RIGHT TIRE AREA. I THEN HAD SOMEONE LOOK AT THE TRUCK AND WAS TOLD THAT WHAT EVER IT WAS HAPPENING THAT EVERYTHING LOOKED OKAY AND IT WAS POSSIBLE JUST A BREAK STICKING. IT HAS HAPPENED 3 DIFFERENT TIMES. MY TRUCK STILL HAS APPROXIMATELY 98,000 OR SO MILES ON IT. THIS TRUCK ALSO HAS BAD CORROSION ON BOTTOM BASEBOARDS OF THE TRUCK. I SAW BELOW THAT I AM ASKED FOR SPECIFIC DATE OF ISSUES. I CAN NOT PROVIDE SPECIFIC DATES SINCE THERE HAS BEEN SO MANY THINGS WRONG WHICH HAS HAPPENED AT DIFFERENT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288075December 10, 2019
WHEELS
THE FACTORY WHEELS DO NOT GRIP THE ROAD. THIS WAS FROM DAY 1 OF GETTING IT BRAND NEW FROM THE DEALER. THIS HAS LED TO SPINNING THE TIRES, FISHTAILING, AND SLIDING WHILE BRAKING. THIS HAPPENS WITH EVEN MODERATE AMOUNTS OF PUSHING THE GAS PEDAL OR BRAKING WELL AHEAD OF A SLOW DOWN OR STOP IN TRAFFIC IN FRONT OF YOU. THIS IS VERY DANGEROUS AND TAKES AWAY THE DRIVERS ABILITY TO MANEUVER AS WE SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288153December 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
UPON ACCELERATION MY "SERVICE ESC" INDICATOR LIGHTS CAME ON AND MY BRAKES BECAME NEARLY UNUSABLE AND LOOSE STEERING. I PULLED INTO A GAS STATION AND AFTER 5 MINUTES THE ERROR CLEARED. THIS HAPPENED THE PREVIOUS WEEK AND THE DEALER SAID THEY COULD NOT FIND ANY CODES IN THE COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288269December 10, 2019
AIR BAGS, STRUCTURE:BODY
THE VEHICLE CONTAINS TAKATA AIRBAGS THAT AN OPEN RECALL WAS STARTED 3 YEARS AGO FOR BUT A DECISION HAS NEVER BEEN MADE. THE DASH HAS NOW CRACKED NEAR THE AIRBAGS. IF THE AIRBAGS DEPLOY THEY COULD CAUSE SHRAPNEL FROM THE DASH TO BE PUT INTO THE CABIN. THERE IS AN OPEN LAWSUIT IN THE US AND CANADA WITH GM IN REGARDS TO THE DASH. THE VEHICLE IS ALSO DISPLAYING INTERMITTENT AIRBAG SERVICE ERROR MESSAGES. GM WILL NOT DIAGNOSE THE AIRBAG ISSUE FOR FREE AND WANT'S ANYWHERE FROM $150-$250 SIMPLY TO READ THE CODE PLUS WHATEVER THE REPAIR WOULD COST. GM ALSO WANTS $1500-$2000 TO REPLACE THE DASH. GM HAS DEEMED THIS VEHICLE "SAFE" BUT WILL NOT STAND BEHIND THAT "SAFE" DESIGNATION BY DIAGNOSING THE AIRBAG ISSUE FOR FREE. THE AIRBAG SERVICE LIGHT STARTED OFF VERY INFREQUENTLY AND HAS STARTED TO BECOME MORE FREQUENT. I HAVE ALSO BEEN CUT BY THE DASH ON MULTIPLE OCCASIONS, WHICH PRESENTS A HUGE SAFETY HAZARD. GM CORPORATE WILL NOT GIVE ANY TIMELINE TO A RESOLUTION AND WILL ONLY PAY FOR REPAIRS ONCE THE NHTSA FORCES THEM INTO A RECALL. A "SAFE" VEHICLE DOES NOT INJURY IT'S USERS OR REPORT ERRORS WITH ITS SAFETY SYSTEMS FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288279December 10, 2019
FUEL/PROPULSION SYSTEM
WHEN DRIVING ABOUT 40 TO 50 MPH THE TRUCK SHAKES LIKE IT HAS A BAD CV JOINT ON YOUR DRIVESHAFT AND WHEN I BOUGHT THE TRUCK I TOOK IT IN FOR THIS PROBLEM AND THE DEALER SAID IT'S NORMAL DUE TO ENGINE SHUTDOWN OF CYLINDERS. SO I LIVED WITH IT WHEN MY WARRANTY RAN OUT I GOT A CHECK ENGINE LIGHT DUE TO SAME PROBLEM BUT NOW THE DEALER SAID I NEED NEW FUEL INJECTORS ALL OF THEM ARE BAD PER DEALER AND TO REPLACE WAS 1500 DOLLARS. I FEEL THIS WAS ORIGINAL ISSUE AND WANT TO SEE IF OTHER CUSTOMERS ARE GETTING SAME BAD ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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