GMC Sierra Complaints

15,732 consumer complaints on file.

#11291656December 27, 2019
SERVICE BRAKES
NEW TRUCK, GMC 1500 DENALI, 1100 MILES, STARTED VEHICLE WITH MULTIPLE WARNING SOUNDS & WARNING LIGHTS, DASH SAYS "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC", BRAKING WAS COMPLETELY REDUCED & NEEDED HARD PRESS ON BRAKE TO TRY AND GET VEHICLE TO STOP. VERY DIMINISHED BRAKING. VEHICLE WAS STATIONARY IN A PARKING LOT WHEN THIS HAPPENED ON RESTART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291364December 26, 2019
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT WENT TO AUTOSTART THE VEHICLE AND NOTICED THAT THE REAR WINDOW WAS SMOKING AND EMITTING A BURNING ODOR. THE CONTACT TURNED OFF THE AUTO REAR DEFROSTER AND THE REAR WINDOW SHATTERED. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO WEST HERR CHEVROLET OF HAMBURG (LOCATED AT 5025 SOUTHWESTERN BLVD, HAMBURG, NY 14075, 877-308-1785), BUT THEY WERE UNABLE TO REPAIR THE VEHICLE. THE CONTACT HAD THE VEHICLE REPAIRED BY A GLASS COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL REGARDING THE FAILURE. THE MANUFACTURER PROVIDED CASE NUMBER: X_XX/XXX/XXXX. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *LN MANUFACTURER CASE NUMBER: X_XX/XXX/XXXX ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291368December 26, 2019
STEERING
WHILE TRAVELING TO DENVER COLORADO, MY POWER STEERING SHUT OFF AT RANDOM ON THE INTERSTATE. I PULLED OVER AND TURNED MY VEHICLE OFF, AND IT CAME BACK ON. A FEW DAYS LATER WHILE DRIVING IN THE SNOW, IT WENT OUT PERMANENTLY AND I WAS STRANDED UNTIL A TOW TRUCK ARRIVED. IT TOOK 3 DAYS TO GET MY TRUCK FIXED, AND THE WHOLE STEERING SYSTEM, RACK AND PINION, HAD TO BE REPLACED. IT COST ME OVER $2,500 TO FIX AND GET BACK HOME SAFELY. I WAS TRAVELING ON A STRAIGHT ROAD AT 75MPH ON I-70 WEST WHEN THE STEERING WENT OUT THE FIRST TIME. THE SECOND TIME, I WAS MAKING A LEFT TURN AND IT WENT OUT AND NEARLY CAUSED A WRECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290794December 23, 2019
UNKNOWN OR OTHER
DASH CRACKING OUTBOUND PASSENGER AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290828December 23, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2007 GMC SIERRA 1500. WHILE THE VEHICLE WAS BEING DRIVEN, THE PASSENGER SIDE SEAT BELT TIGHTENED AUTOMATICALLY ON THE PASSENGER TO THE POINT OF CHOKING. THE CONTACT'S ELDERLY FATHER HAS HAD THIS FAILURE OCCUR MORE THAN ONCE. THERE WERE NO INJURIES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290877December 23, 2019
SERVICE BRAKES
AFTER STARTING MY TRUCK I GOT THE FOLLOWING MESSAGES SERVICE ESC SERVICE TRAILER BRAKE BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED STEERING ASSIST REDUCED DRIVE WITH CARE THOUGHT I WOULD JUST LIMP IT HOME ALTHOUGH AFTER LEAVING MY PARKING SPOT I REALIZED THAT I HAD ALMOST NO BRAKES AT A ALL. I RE PARKED THE TRUCK AND HAD IT TOWED TO THE DEALERSHIP WHICH IS TELLING ME THAT THEY RESET THE CODES BUT THAT THERE IS A POSSIBILITY OF IT HAPPENING AGAIN. NO BRAKES AT HIGHWAY SPEEDS WOULD BE DISASTROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290664December 21, 2019
SERVICE BRAKES, VISIBILITY/WIPER
FIRST AND MOST IMPORTANTLY MY BRAKES ARE MY MAIN ISSUE AND SAFETY PROBLEM. I NEARLY RAN INTO THE CAR IN FRONT OF ME AT A BUSY INTERSECTION. MY TRUCKS BRAKES LOSE PRESSURE AFTER THE FIRST INITIAL STOP COMING TO ANY TRAFFIC LIGHTS, STOP SIGN, SLOW TRAFFIC, PARKING LOTS ETC... NO MATTER HOW SLOW OR FAST THE TRUCKS MOVEMENT IS. FIRST BREAK ATTEMPT IS OK BUT 2ND STARTS LOSING PRESSURE AND 3RD ATTEMPT IS COMPLETE LOST OF PRESSURE ANF AND THE TRUCK JUST ROLLS UNTIL IT SLOWLY COMES TO A STOP. I WORRY ABOUT THE SAFETY OF MYSELF AND OTHERS MOTORIST REGARDING THIS ISSUE. MY SECOND COMPLAINT IS MY DRIVER SIDE MIRROR. EVERY TIME I GET INTO MY TRUCK AND START IT. MY DRIVER SIDE MIRROR MOVES OUT OF ITS SETTING AND I CONSTANTLY HAVE TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290310December 20, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). RICHARD KAY SUPERSTORE (1935 PEARMAN DAIRY RD, ANDERSON, SC 29625, (864) 332-4031) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290354December 20, 2019
POWER TRAIN
THE ENGINE LIGHT STAYED ON AFTER THE TRUCK HAD AN OIL CHANGE AT THE DEALERSHIPTECHNICIAN CHECKED AND FOUND OIL PRESSURE CONTROL VALVE SOLENOID CIRCUIT OPEN TECHNICIAN SCAN FOR CODES AND DC TCPO6 DA IS SNAP TECHNICIAN PERFORMED SYSTEM TEST AND MEASURE THE RESISTANT OF THE OIL PRESSURE CONTROLS SOLENOID AT X15 FOR THE SOLENOID AND THE INTERNAL HARNESS READ OPEN TECHNICIAN REMOVED THE OIL PAN AND FOUND THE SOLENOID CONNECTION HAS BEEN DISCONNECTED WHICH WAS NOT PROPERLY ASSEMBLED AT THE MANUFACTURE AND TECHNICIAN ALSO DISCOVERED TRANSMISSION LINES LEAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290440December 20, 2019
POWER TRAIN
VEHICLE SHIFTS VERY HARD/SHUTTERS FROM 1ST GEAR TO 2ND GEAR AND LOW SPEEDS AND SLOW ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290084December 19, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHEN THE VEHICLE WAS STARTED, THE SERVICE AIR BAG INDICATOR ILLUMINATED ON THE PASSENGER SIDE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290101December 19, 2019
SERVICE BRAKES
BRAND NEW TRUCK, AT4, 15K MILES, 5 MONTHS OLD. WAS VERY COLD TODAY OUTSIDE, WAS IN A STORE AND STARTED VEHICLE REMOTELY. CAME OUTSIDE TO A RUNNING VEHICLE, SAT IN DRIVERS SEAT AND PRESSED START BUTTON. NOTICED MULTIPLE WARNING SOUNDS/LIGHTS, DASH READ "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC". THE ABS, CHECK ENGINE, BRAKE AND TRACTION CONTROL LIGHTS WERE ALSO ILLUMINATED. I IMMEDIATELY CALLED MY LOCAL GMC DEALER (WHO IS 5 MILES AWAY) AND READ THEM ALL THE MESSAGES AND ASKED IF THE VEHICLE WAS SAFE TO DRIVE TO THEIR LOCATION. AFTER A BRIEF HOLD, THE SERVICE TECH STATED THE VEHICLE WAS SAFE TO DRIVE OVER. I ATTEMPTED TO DRIVE THE VEHICLE OUT ONTO RT6. WHILE STILL IN THE PARKING LOT, TRAVELING APPROX 10-15MPH I WAS BARELY ABLE TO STOP THE VEHICLE. IT TOOK MY FULL POWER ON THE PEDDLE TO STOP, AND APPROXIMATE 20-30 FEET OF DISTANCE BEFORE IT STOPPED FULLY. I IMMEDIATELY CALLED THE SERVICE TECH BACK AND INFORMED HER THAT THE VEHICLE WAS NOT SAFE TO DRIVE WITH 5% OR SO BREAK CAPACITY. SHE PROVIDED THE GM NUMBER FOR ROADSIDE ASSISTANCE. THE TRUCK WAS TOWED TO THEIR SHOP A SHORT TIME AGO AND I AM AWAITING THEIR FEEDBACK. ON A SIDE NOTE, I WAITED IN THE TRUCK AS I DID NOT WANT TO SHUT IT DOWN, I WANTED THE SERVICE TECH TO SEE EXACTLY WHAT WAS ON THE SCREEN. AFTER ABOUT 30 MINS, WITH ME IN THE DRIVERS SEAT WITH THE KEYS, THE TRUCK SHUT ITSELF OFF. WHEN IT RESTARTED THE MESSAGES WERE GONE, BUT THE CHECK ENGINE LIGHT REMAINED. LUCKILY I TOOK PHOTOS AND VIDEO RECORDED THIS ISSUE PRIOR TO. THE LOSS OF BRAKES FOR ANY ISSUE SHOULD BE TREATED WITH THE UTTERMOST CARE FOR SAFETY OF THE GENERAL PUBLIC. THIS SEEMLY KNOWN ISSUE WILL (IF NOT ALREADY) RESULT IN INJURY OR DEATH IF NOT CORRECTED QUICKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290111December 19, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MOSSY OF PICAYUNE (241 FRONTAGE RD, PICAYUNE, MS 39466, (601) 273-3595) AND LEGACY BUICK GMC (293 E HOWZE BEACH RD, SLIDELL, LA 70461, (985) 231-5256) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290106December 19, 2019
UNKNOWN OR OTHER
WHEN YOU REVERSE AT NIGHT TIME...THE BACKUP CAMERA COMES ON AT MAXIMUM BRIGHTNESS AND CANNOT BE DIMMED...BLINDING THE DRIVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290176December 19, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V761000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES). THE CONTACT TOOK THE VEHICLE TO FINNEGAN CHEVROLET BUICK GMC (26529 SOUTHWEST FWY, ROSENBERG, TX 77471, (281) 342-4200) TO BE SERVICED FOR THE SOFTWARE UPDATE. AFTER THE CONTACT HAD THE VEHICLE REPAIRED PER THE RECALL, WHILE DRIVING AT A LOW RATE OF SPEED, THE BRAKES FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH A FAULTY BRAKE VACUUM PUMP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST BECAUSE THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289777December 18, 2019
SERVICE BRAKES
TOOK MY TRUCK FOR A RECALL AT THE GMC DEALER YESTERDAY FOR BOTH SEATBELT TENSIONER AND TO UPDATE THE BRAKE SYSTEM. AFTER THAT EARLIER TODAY AFTER A RED LIGHT I GOT A BUNCH OF WARNING LIGHTS. THE WARNING LIGHTS FOR BRAKE SYSTEM FAILURE, SERVICE ESC, TRACTION CONTROL OFF, AND SERVICE TRAILER BRAKE SYSTEM CAME ON. BRAKES ALL OF A SUDDEN GOT REALLY WEAK ALMOST CRASHED HAD TO BRAKE WAY EARLIER THAN I NEED TO AND DRIVE SLOW. TRUCK WAS RUNNING GREAT UNTIL I GOT THE RECALL DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290510December 18, 2019
STRUCTURE:BODY, POWER TRAIN, WHEELS
I OWN A GMC SIERRA WHICH IS 14 MONTHS OLD, PURCHASED IN DUBAI UAE FROM ALGHANDI AUTO. THE LAST SERVICE FOR 40000 KMS WAS DONE ON AUGUST 8TH, 2019 AND NO PROBLEM WAS HIGHLIGHTED EXCEPT THE BATTERY THAT WAS SUBSEQUENTLY CHANGED. ON FRIDAY EARLY MORNING (SEP 27, 2019), WE HAVE ESCAPED A MAJOR ACCIDENT ON SHEIKH ZAYED ROAD ON ACCOUNT OF THE FRONT WHEEL AXLE THAT JUST BROKE/CAME APART WHILE DRIVING, CAUSING THE FRONT RIGHT WHEEL TO DETACH FROM THE VEHICLE, SUBSEQUENTLY SKIDDING TO THE RIGHT CAUSING MAJOR DAMAGE TO THE SUSPENSION AND MANY OTHER PARTS IN THE VEHICLE. THIS COULD HAVE CAUSED EVEN DEATH OF MY SON WHO WAS DRIVING THE VEHICLE. I WOULD APPRECIATE AN IMMEDIATE CALL FROM YOUR OFFICE TO RESOLVE THIS AS I AM NO LONGER INTERESTED IN DRIVING THIS CAR THAT CAN COST ME & MY FAMILY OUR LIVES. THIS NEEDS TO BE DONE IMMEDIATELY AS I WOULD OTHERWISE BE IN THE PROCESS OF SEEKING LEGAL ADVICE AGAINST GMC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289849December 18, 2019
SERVICE BRAKES
2 TIMES NOW MY TRUCK BRAKES DID NOT WORK. I MEAN, THEY LITERALLY DIDNT WORK. THE FIRST TIME IT HAPPENED MY PICKUP ALMOST HIT MY HOUSE. THE SECOND TIME IT HAPPENED THE PICKUP HIT ANOTHER VEHICLE AT MY HOME CAUSING DAMAGE TO BOTH VEHICLES. I AM CURRENTLY IN FEAR OF DRIVING THIS PICKUP TRUCK DO TO THESE 2 BRAKE FAILURES. WILL THE NEXT CRASH ACTUALLY HURT SOMEONE? GMC NEEDS TO REPAIR THESE BRAKE FAILURE ISSUES. AGAIN, THERE WAS ABSOLUTELY NO BRAKES EVEN THOUGH I PRESSED ON THE BRAKE PEDAL AS HARD AS I COULD. THE PROPERTY DAMAGE AMOUNT FROM THE SECOND BRAKE FAILURE IS WELL OVER $2,000.00. PLEASE HAVE GMC REPAIR/FIX THIS PROBLEM SO I CAN DRIVE MY PICKUP WITHOUT WORRY AND MORE DAMAGE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11289850December 18, 2019
SEATS
HAD THE HEATED SEATS TURNED ON ONE DAY, ALL OF A SUDED FELT A REALLY HOT SENSATION ON MY LOWER BACK. I TURNED THEM OFF THOUGHT IT WAS JUST GETT TO HOT. GOT IN THE TRUCK A COUPLE OF DAYS LATER. THE HEATED SEAT ELEMENT BURNED A HOLE RIGHT THRU THE LEATHER, EVEN MELTED A SPOT ON MY SWEATER. DEALER SAID THEY HAVE NEVER HEARD OF THIS ISSUE ONLY $800 FOR NEW COVERS AND HEAT ELEMENTS. MY BROTHER HAS A SILVERRODO SAME YEAR, HIS HEATED SEATS STOPED WORKING ALL READY ALSO.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11289851December 18, 2019
AIR BAGS
DASHBOARD BY AIRBAG HAS CRACKED FOR NO REASON AND NOW IT HAS CRACKED OVER THE DRIVERS SIDE TWO CRACKS JUST KEEP HAPPENING TO THE DASHBOARD I AM CONCERNED THAT IF AIRBAGS DEPLOY IN ACCIDENT PASSENGER OR DRIVER WILL DIFFENDLY WILL BE HURT BY PEACIES OF PLASTIC THIS HAS HAPPENED WELL VEHICLE WAS IN MOTION AND WELL PARKED OVER NIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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