GMC Sierra Complaints

15,732 consumer complaints on file.

#11282214November 25, 2019
SERVICE BRAKES, POWER TRAIN
TL* THE CONTACT OWNS A 2018 GMC SIERRA 1500. WHEN THE CONTACT SHIFTED INTO DRIVE, THE VEHICLE LUNGED FORWARD WITH THE BRAKE PEDAL DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO A HANDICAP SIGN. THERE WERE NO INJURIES. PRIOR TO THE CRASH, THE VEHICLE WAS TAKEN TO BILL KAY CHEVROLET (LOCATED AT 601 OGDEN AVE, LISLE, IL 60532, (630) 968-2900) TO BE DIAGNOSED DUE TO HARD SHIFTING. THE CONTACT WAS INFORMED THAT A TRANSMISSION RE-LEARN OF THE SOFTWARE WAS NEEDED TO CORRECT THE HARD SHIFTING; HOWEVER, THE FAILURE BECAME MORE PRONOUNCED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND DECLINED TO ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11282215November 25, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT CALLED MAVERICK CHEVROLET AT 903-304-4395 (LOCATED AT 4801 E END BLVD S, MARSHALL, TX 75672) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282275November 25, 2019
UNKNOWN OR OTHER
I TURNED ON THE REAR DEFROSTER, AND MY DAUGHTER SAID "MOM, IT'S SIZZLING." I LOOKED BACK AND THERE WAS SMOKE ON THE REAR WINDOW. THEN THERE WAS A LOUD BANG, AND IT SHATTERED. THE VEHICLE WAS NOT IN MOTION AT THE TIME. I WAS JUST GETTING READY TO BACK OUT OF THE PARKING AREA IN MY DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282322November 25, 2019
SEAT BELTS
I HAD STARTED THE TRUCK, CONNECTED A LANDSCAPE TRAILER AND STARTED OUT OF THE YARD, I STOPPED IN THE DRIVEWAY TO CHECK THE SAFETY CHAINS. WHILE I WAS OUTSIDE THE VEHICLE I HEARD A BANG. WHEN I GOT BACK IN THE TRUCK THE AIRBAG LIGHT WAS ON AND BOTH FRONT SEATBELTS WERE LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282131November 25, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
BRAND NEW TRUCK, DENALI, 10K MILES, STARTED VEHICLE WITH MULTIPLE WARNING SOUNDS/LIGHTS, DASH READ "BRAKE SYSTEM FAILURE 62MPH TOP SPEED", SERVICE TRAILER BRAKE SYSTEM", STEERING ASSIST IS REDUCED DRIVE WITH CARE" SERVICE ESC", POWER STEERING WAS VERY TOUGH TO STEER, BRAKING WAS SUPER REDUCED WITH FULL WEIGHT ON BRAKE TO TRY AND GET VEHICLE TO STOP. HAVE 3 CHILDREN UNDER 3 YEARS OF AGE AND NOT ACCEPTABLE GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282065November 24, 2019
UNKNOWN OR OTHER
THE BACKUP CAMERA IS NOT VISIBLE AT NIGHT. IT'S GRAINY AND BLURRY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281691November 22, 2019
SERVICE BRAKES
BRAKES HAD ALREADY BEEN REPAIRED BY DEALER UNDER RECALL PRIOR TO THIS INCIDENT. FOR SEVERAL WEEKS I NOTICED PROBLEMS. THE HILL ASSIST WOULD NOT HOLD EVEN WHEN BRAKING THE TRUCK ROLLED BACK ON HILLS. THE PETAL WOULD FEEL HARD LIKE SOMETHING WAS KEEPING IT FROM DEPRESSING. FINALLY, THE BRAKES FAILED AGAIN WHILE I WAS IN LINE AT A FAST FOOD RESTAURANT. ONE SECOND THEY WORKED, THE NEXT THEY DID NOT! I WAS MOVING SLOWLY AND ABLE TO PUT IT IN PARK. GOT OUT AND ASKED FOR HELP MOVING IT OUT OF LINE AND INTO A PARKING SPOT. I PUT IT BACK IN GEAR ONCE PEOPLE HAD STOPPED CROSS TRAFFIC AND ROLLED SLOWLY INTO A PARKING SPOT. APPROACHING THE LIGHT POLE, I DEPRESSED THE BRAKE AGAIN AND IT WOULD NOT DEPRESS. THERE WAS A SCRAPING SOUND AND I PUMPED THEM SEVERAL TIMES, BUT IT DIDN'T FEEL LIKE THERE WAS ANY GIVE AT ALL. I ROLLED TO CURB AND PUT INTO PARK. I HAD THE TRUCK TOWED TO DEALER, TRADED IT FOR ANOTHER CAR AND NEVER DRIVE AGAIN. DATE WAS NOVEMBER 15, 2019. 8:30 AM. THE TRUCK HAD APPROXIMATELY 50,750 MILES ON IT. VERY SCARY AND DANGEROUS AS THERE WERE MANY PEDESTRIANS INCLUDING CHILDREN IN PARKING LOT AND USING CROSSWALK WHICH TRANSECTS DRIVE LANE. THIS PROBLEM WAS SUPPOSED TO HAVE BEEN FIXED AT DEALER JUST A FEW WEEKS BEFORE, SO FIX OBVIOUSLY DID NOT WORK!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281804November 22, 2019
ENGINE
WHEN I PURCHASED MY TRUCK ON 08/17/2019. THE WINDOW STICKER SAID MY HEATER BLOCK WAS DISABLE. THE SERVICE DEPT. SAID THERE IS A RECALL ON THIS. I CANNOT GO IN COLD WEATHER UNTIL THIS IS RESOLVED. CAN YOU TELL ME WHEN IT WILL BE RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281845November 22, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, THE PRECEDING VEHICLE STOPPED ABRUPTLY. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE CONTACT STARTED TO PUMP THE BRAKE PEDAL; HOWEVER, THE VEHICLE CRASHED INTO THE REAR OF THE STOPPED VEHICLE. THERE WERE NO INJURIES, BUT THE CONTACT STATED THAT HE FELT A BIT SORE. A POLICE REPORT WAS FILED. THE AIR BAGS OPERATED AS INTENDED. THE VEHICLE WAS TOWED TO QUEBEDEAUX BUICK GMC (LOCATED AT 3566 E. SPEEDWAY BOULEVARD, TUCSON, AZ, 85716) TO BE DIAGNOSED AND REPAIRED. THE CONTACT WAS INFORMED THAT THERE WAS A FAILURE WITH THE BRAKES, BUT WAS NOT GIVEN A DEFINITIVE DIAGNOSIS. THE CONTACT STATED THAT THE ESTIMATE FOR THE REPAIR WAS $22,000. THE REPAIR WAS STILL PENDING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11281251November 20, 2019
UNKNOWN OR OTHER
WHEN MY TRUCK IS AT OR ABOVE 70MPH THERE IS A CONSTANT SHAKING THAT OCCURS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281396November 20, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAG COVERS DETACHED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WAS SMOKE DETECTED INSIDE THE VEHICLE AND THE SERVICE RESTRAINT MESSAGE WAS DISPLAYED. THE CONTACT STATED THAT THE HAZARD WARNING INDICATORS WERE ILLUMINATED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-56540909990. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11281407November 20, 2019
SERVICE BRAKES, POWER TRAIN, STEERING
I WAS DRIVING UP HILL THE TRUCK LOST POWER DIED/SHUTDOWN SO I HAD NO POWER STEERING NO POWER BRAKES WE LIVE ON A COUNTRY RURAL ROAD. HAD THE TRUCK TOWED TO KENDALL CHEVROLET IN EUGENE OREGON WHERE IT HAS BEEN SINCE NOVEMBER 2 WITH ELECTRICAL ISSUES THAT THEY ARE TRYING TO PINPOINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281443November 20, 2019
UNKNOWN OR OTHER
THE REAR VIEW CAMERA IS FISH EYED AND THE RESOLUTION IS TERRIBLE ESPECIALLY AT NIGHT. THE DEALERSHIP AT FIRST SAID THAT THE CAMERA WAS OPERATING, AFTER CONTACTING GMC THEY LOOKED AT IT AND NOW SAY THERE IS A PROBLEM. NOW I SEE THAT THEY ARE HAVING PROBLEMS WITH THESE CAMERA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281455November 20, 2019
VISIBILITY/WIPER
VEHICLE IS EQUIPPED WITH NON HD CAMERA. WHICH OFTEN IS WHITE OUT VISIBILITY IN NIGHT TIME CONDITIONS. LINES SOMETIMES APPEAR ON SCREEN WHEN BRAKE IS DEPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281229November 19, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
HAD SERIOUS BRAKING ISSUE POWER BRAKE ALL AT ONCE REDUCED BRAKE EFFICIENCY ALMOST RAN INTO ONCOMING TRAFFIC BEFORE I GOT STOPPED CHECK ENGINE LIGHT CAME ON AND WARNING IN INFO BOX CAME ON GM EVEN DESCRIBES THIS PROBLEM IN THE OWNERS MANUAL IS IN SHOP NOW 11/19/19 HOWARD BENTLEY ALBERTVILLE AL WAS MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281230November 19, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE BACKUP CAMERA ON THE INFOTAINMENT SYSTEM IS BLINDINGLY BRIGHT AT NIGHT. WHEN YOU PUT THE TRUCK IN REVERSE THE BACKUP CAMERA POPS UP ON THE INFOTAINMENT SCREEN AND BLINDS YOU MAKING IT A HUGE SAFETY HAZARD AS YOU CANNOT SEE ANYTHING OUT YOUR MIRRORS. THIS NEEDS CORRECTED SO THERE IS A BRIGHTNESS CONTROL TO ALLOW THE SCREEN TO BE DIMMED SO THAT YOU CAN SEE WHEN BACKING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280741November 18, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO NELSON HALL CHEVROLET (1811 S FRONTAGE RD, MERIDIAN, MS 39301, (601) 621-4593) WHERE IT WAS REPAIRED. AFTERWARDS, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280811November 18, 2019
SERVICE BRAKES
WHEN BRAKING THE PEDAL GETS REALLY HARD. WHEN BACKING MY SMALL BOAT IN THE LAKE I HAVE HAD TO STAND ON THE BRAKES TO GET IT TO STOP. HOPING TRUCK AND BOAT ALONG WITH MYSELF WOULD NOT GO DOWN. VERY SCARY. WHEN THE FIRST INITIAL PUSH IT SEEMS FINE BUT THEN THEY GO. FORWARDS YOU CAN TELL THEY ARE NOT RIGHT AND YOU HAD BETTER STAY YOUR DISTANCE FROM ANYTHING IN FRONT OF YOU. AFTER READING ALL THE OTHER COMPLAINTS THIS IS CRAZY THERE HAS NOT BEEN A RECALL DON'T THINK A SMALLER MAN OR WOMAN COULD HAVE PREVENTED THE HOLE THING FROM GOING IN THE WATER. LOVE THE TRUCK WE ALL HAVE PROBLEMS. CONFRONT THEM AND GET IT RIGHT. STILL LOVE GMC. MAYBE NOT GMC BOARD THOUGH. MAN UP BEFORE SOMEONE LOOSES A LOVED ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280603November 17, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
THE AIRBAG AND STABILITRACK LIGHTS COME ON AND OFF THEN THE DOOR BELL RINGS,EVERY 3 SECONDS SOMETIMES FOR CONTINUES 15 TO 25 TIMES WHILE DRIVING,STARTED AT 13331 MILES. THE DEALER REFUSES TO FIX UNLESS I PAY FOR IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280373November 15, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. ON ONE OCCASION, THE GEAR SHIFT LEVER WAS PLACED IN REVERSE AND THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE RPMS REVVED WITHOUT THE VEHICLE RESPONDING. THE VEHICLE WAS TAKEN TO GREG LAIR BUICK GMC (16200 CANYON DR, CANYON, TX 79015, (806) 553-5706) ON TWO SEPARATE OCCASIONS; HOWEVER, THE TRANSMISSION TECHNICIAN WAS NOT AVAILABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,042.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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