GMC Sierra Complaints

15,732 consumer complaints on file.

#11307330February 5, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 GMC SIERRA DENALI. THE CONTACT STATED AFTER PLACING THE VEHICLE INTO REVERSE, WITHIN APPROXIMATE 2 FEET THE VEHICLE MADE AN ABNORMAL LOUD NOISE. THE CONTACT LOOKED INTO THE BACKUP CAMERA AND NOTICED SMOKE. THE CONTACT EXITED THE VEHICLE HE NOTICE SHATTERED GLASS. THE REAR PASSENGER WINDOW WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A LOCAL MECHANIC FOR A DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THIS ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307331February 5, 2020
POWER TRAIN
THE TRUCK RANDOMLY GETS STUCK IN PARK. CANNOT PUT IT INTO DRIVE, NEUTRAL OR REVERSE. THE CAR HAS BEEN AT THE DEALERSHIP SINCE JANUARY 27, 2020. GMC WONT SEND THEM THE PART, THE DEALSHIP BELIEVES IT MUST BE A PROBLEM WITH THE PART AND THEY ARE TRYING TO FIX OR REDESIGN THE PART BEFORE ITS SENT OUT. ALSO I WAS TOLD BY MY DEALERSHIP ANOTHER 2020 AT4 CAME IN WITH THE SAME PROBLEM. IT WAS TOWED TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306938February 4, 2020
POWER TRAIN
A FEW MONTHS AGO I WAS ACCELERATING FROM A STOP LIGHT THE TRUCK SUDDENLY AND VIOLENTLY JUMPED FORWARD IT HAD FELT AS IF I WAS STRUCK FROM BEHIND. HOWEVER NO ONE WAS THERE! I DID TAKE IT TO THE DEALER AND THEY SAID THEY COULD NOT REPLICATE THE CONDITION AND NO CODES WERE STORED. YESTERDAY THIS HAPPEND ONCE AGAIN! I WOULD HAVE SWORN SOME ONE HIT ME, THE TRUCK SHOOK AND JUMPED FORWARD SO HARD IT FELT AS IF A BUSS HIT ME. ONCE AGAIN NO ONE THERE! I AM MAKING THIS COMPLAINT BECAUSE I SEE MORE PEOPLE ARE HAVING THESES ISSUES AND GM CALLS THEM "NORMAL" SORRY BUT I HAVE DRIVEN TRUCKS FOR YEARS AND HAVE NEVER HAD ONE DO THIS! THIS IS A POTENTIAL HAZARD BECAUSE IF AT ANY TIME A CAR WAS IN FRONT OF ME I WOULD HAVE MOST LIKELY HIT THE CAR! PLEASE FIX THIS ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307032February 4, 2020
SERVICE BRAKES
MY BRAKES ARE NOT WORKING TO ITS FULL POTENTIAL. I BELIEVE MY VACUUM PUMP IS GOING BACK ON MY TRUCK. I NOTICED LAST WEEK THAT I WAS DRIVING OUT OF A PARKING LOT AND COMING TO A STOP SIGN AND I PRESSED MY BRAKES AND IT WAS NOT WORKING PROPERLY. I HAD TO RELEASE THE BRAKE AND SLAM ON THE BRAKES AGAIN ALMOST CAUSING A ACCIDENT WITH INCOMING TRAFFIC. I CALLED ALL MY LOCAL DEALERSHIPS AND STATED THAT THERE WAS NO RECALL ON THIS JUST YET FOR MY TRUCK, BUT THERE IS A RECALL ON THE VACUUM PUMP. THEY STATED THEY ALREADY DID THE SOFTWARE UPDATE TO MY TRUCK BACK IN SEPTEMBER 2019. MY TRUCK WAS GOING MAYBE 10 MPH TO A STOP SIGN AND I APPLIED MY BRAKES ONCE AND WAS NOT COMPLETELY STOPPING, SO I TOOK MY FOOT OFF THE BRAKE PEDAL, AND IT GOT WORSE AND I HAD THE BRAKES PRESSED ALL THE WAY DOWN TO THE FLOOR. THIS IS NOT SAFE! THIS IS MY DAILY DRIVER AND I DROP MY KIDS OFF TO SCHOOL EVERY DAY AND ITS NOT A GOOD FEELING KNOWING MY BRAKES CAN GO OUT AT ANY TIME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307062February 4, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 3500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:16V381000(AIR BAG) WAS RECEIVED. AFTER CONTACTING BOTH THE LOCAL DEALER HOHEN CARLSBAD GMC LOCATED AT (5334 TASEO DEL NORTE, CARLSBAD, CA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307106February 4, 2020
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
ELECTRIC/ELECTRONIC/COMPUTER ISSUES. MOST ISSUES ARE INTERMITTENT, SOME HAPPEN ALL THE TIME. THE INTERMITTENT ONES SOMETIME HAPPEN IN CLUSTERS (MULTIPLE TIMES A DAY THEN NOT FOR DAYS, WEEKS, MONTHS) A FEW HAVE ONLY HAPPENED ONCE SO FAR. THE FOLLOWING ISSUES HAPPEN ALL THE TIME. DOES NOT COME OUT OF CRUISE CONTROL AUTOMATICALLY DURING COLLISION ALERT. DOES NOT AUTOMATICALLY BRAKE DURING IMMINENT COLLISION WITH AUTO BRAKE FEATURE TURNED ON. SECONDARY BLUETOOTH PHONE DOES OUTGOING CALLS THROUGH TRUCKS INFO SYSTEM. HEADS-UP DISPLAY GIVES DOUBLE TURN DIRECTIONS DURING ROUTE GUIDANCE NAV. BLUETOOTH TEXTING DOES NOT WORK. THE FOLLOWING ISSUES HAPPEN FREQUENTLY. TRANSMISSION BANGS/SHUDDERS PERIODICALLY, ACCELERATING, NOT ACCELERATING, SLOWING DOWN, JUST DRIVING, MOSTLY ON LEVEL GRADE. SOMETIMES STRONG ENOUGH TO FEEL LIKE I WAS REAR ENDED, PASSENGERS HAVE JUMPED MANY RADIO MEDIA ISSUES WITH SOUND AND NAV BOOT UP. DURING PARKING MANEUVER AFTER COMING OUT OF REVERSE AND GOING INTO DRIVE, FORWARD CAMERA WOULD COME ON AND THEN SWITCH TO NAV SCREEN WHEN I TOOK MY FOOT OFF THE BRAKE. TO RESOLVE WOULD GO IN REVERSE THEN BACK TO DRIVE AND THE FRONT CAMERA WOULD STAY ON. AFTER VEHICLE START I GO INTO DRIVE AND FRONT CAMERA COMES ON. SOMETIMES IT DOES NOT IN THE EXACT SIMILAR CIRCUMSTANCES. NO INDICATION FROM FORWARD DETECTION SENSORS. AFTER BACKING OUT OF A PARKING SPOT, GOING INTO DRIVE FORWARD CAMERA COMES ON THEN THE WHOLE SCREEN GOES BRIGHT BLUE, AFTER A FEW SECONDS FORWARD CAMERA COMES BACK ON UNTIL I SPEED UP. OTHER ISSUES NOT SO FREQUENT. HAVE BEEN TO DEALERSHIP OVER 9 TIMES FOR A TOTAL OF 37 DAYS IT WAS IN THE SHOP. GMC CAC USELESS AND DO NOT KNOW THE PRODUCT. DEALERSHIP TECHNICIANS ARE NOT FAMILIAR WITH NEW PRODUCT OR HAVE THE COMPUTER SKILL SET TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307097February 4, 2020
POWER TRAIN
VEHICLE SHIFTS VERY HARD IN AND OUT OF 1ST AND 2ND GEAR. WHEN STARTING TO GO AT LOW SPEEDS THE VEHICLE ALMOST STOPS WHEN SHIFTING AND THEN JERKS WHEN IT SHIFTS. SAME OCCURS WHEN SLOWING TO A STOP. VEHICLE WAS TAKEN TO THE DEALER AND THE POWER TRAIN WAS REPROGRAMMED. THE ISSUE WAS A LITTLE BETTER FOR A WHILE. A FEW WEEKS LATER THE SAME ISSUE APPEARED AGAIN. VEHICLE WAS TAKEN BACK TO THE DEALER IN JANUARY 2020 AND THERE IS NOW A CHECK ENGINE CODE. DEALER PLANS TO CHANGE 2 HARNESSES AND CHANGE THE FLUID. UNFORTUNATELY THE PARTS ARE ON BACK ORDER WHICH KIND OF TELLS A STORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306627February 3, 2020
SERVICE BRAKES
IN MY DRIVEWAY ON DRY PAVEMENT AT SLOW SPEEDS WHEN PRESSING THE BRAKE PEDAL THE VEHICLE DOES NOT STOP SATISFACTORY. THE BRAKE PEDAL WAS THEN PRESSED UNTIL IT WAS VERY HARD THE VEHICLE CONTINUED TO MOVE BUT SLOWLY BEGAN TO STOP. WHEN PRESSING THE BRAKE PEDAL TO THE MAXIMUM AND A FIRM PEDAL A NOISE COULD BE HEARD FROM UNDER THE HOOD. THE NOISE SOUNDED LIKE A MOAN, SIMILAR TO THE BRAKE ANTI SKID SYSTEM BEING ACTIVATED. I WAS ABLE TO SIMULATE THIS BRAKING PROBLEM MULTIPLE TIMES WHILE BACKING UP AND MOVING FORWARD AT SLOW SPEEDS. CYCLING THE IGNITION ON AND OFF DID NOT CORRECT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306634February 3, 2020
SERVICE BRAKES
REFERENCE THE COMPLAINT NUMBER 11306627. THE VEHICLE HAD THE BRAKE RECALL NOTICE N192268490 COMPLIED WITH AT THE DEALER IN NOVEMBER 2019. THE VEHICLE THEN EXPERIENCED A BRAKE FAILURE IN FEBRUARY 2020. PLEASE ADD THIS INFORMATION TO MY ORIGINAL COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306641February 3, 2020
ENGINE
TL* THE CONTACT OWNS A 2013 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED THE VEHICLE SPEED WAS LIMITED TO 50 MPH. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (RAINBOW NORTH SHORE GMC/CHEVROLET (2925 N. HWY 190, COVINGTON, LA) WHO DIAGNOSED THAT THE KNOCK SENSORS AND INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306646February 3, 2020
POWER TRAIN
I WAS DRIVING ON A MAIN ROUTE WHERE THE SPEED LIMIT IT 45 MPH. IT WAS ON A STRAIGHT STRETCH AND MY REAR END EXPLODED LEAVING ME AND MY YOUNG SON STUCK. I FINALLY REALIZED THAT I USE 4X4 TO GET US OFF THE ROAD WHICH THANKFULLY WORKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306648February 3, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
AFTER USING APP TO START THE VEHICLE, I SAT IN THE DRIVER SEAT DEPRESSED THE BRAKE AND PUSHED THE START BUTTON. IMMEDIATELY A WARNING POPPED UP SAYING ESC NEEDED SERVICE, SERVICE TRAILER BRAKE, SPEED LIMITED TO 62MPH. ADDITIONAL LIGHTS ILLUMINATED INCLUDING BRAKE, TRACTION CONTROL, ABS, AND CEL. SINCE THE DASH INDICATED THAT THE SPEED WAS REDUCED I THOUGHT IT WOULD BE SAFE TO DRIVE, HOWEVER AT THE FIRST TURN I REALIZED MY BRAKES WERE NEARLY GONE AND I WENT THROUGH THE INTERSECTION. THE BRAKES APPEARED TO HAVE LOST THE BOOST AND WERE EXTREMELY HARD TO DEPRESS MAKING IT DIFFICULT TO STOP THE VEHICLE. I LIMPED THE TRUCK HOME AND NOTIFIED THE DEALER. THE NEXT DAY I TRIED STARTING THE TRUCK AND THE BRAKES RETURNED WITH NO DASH MESSAGES ALTHOUGH THE CEL WAS STILL ILLUMINATED. THERE IS A RECALL FOR A SIMILAR ISSUE BUT IT LOOKS LIKE MY VIN IS NOT APART OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306703February 3, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 GMC SIERRA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND TURNED OFF THE FOG LAMPS ACTIVATED INDEPENDENTLY. WHILE INSPECTING THE VEHICLE IT WAS DISCOVERED THAT THE DRIVER SIDE DASHBOARD HAD MELTED AND A BURNING ODOR WAS PRESENT INSIDE THE CABIN OF THE VEHICLE. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11306722February 3, 2020
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2019 GMC SIERRA DENALI. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE POWER FAILED TO OPERATE AS DESIGNED. THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO (BALLAS BUICK GMC 5715 CENTRAL AVE, TOLEDO, OH 43615 (419) 464-7699) TO BE DIAGNOSED. THE TECHNICIAN STATED THAT THERE WAS A LOSS OF COMMUNICATION BETWEEN THE VEHICLE COMPUTERS TO THE POWER STEERING MODULE. THE VEHICLE REMAINED IN DEALER CUSTODY FOR SEVERAL WEEKS BUT WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306758February 3, 2020
POWER TRAIN
EVERY SINGLE DAY I BACK OUT OF MY DRIVEWAY AND WHEN I SHIFT INTO DRIVE AND STEP ON THE GAS THE TRUCK MOVES FORWARD SLIGHTLY AND THE RPMS WIND UP BUT THE TRUCK BOGS DOWN LIKE IT'S GOT A FUEL CLOG THEN IT SHIFTS INTO 2ND AT A HIGH RPM AND JERKS FORWARD LIKE SOMEONE POPPED A CLUTCH. THIS IS A MAJOR SAFETY ISSUE BECAUSE ONCE THIS WINTER IT HAPPENED AND THE REAL WHEELS SPUN AND THE BACK END SLID OUT ON THE ICE AND THE NOSE OF MY TRUCK WOUND UP IN THE ONCOMING LANE OF TRAFFIC. DEALER AND GMC SAY THAT A 'HARD SHIFT' IS A KNOWN ISSUE AND THE TRUCK IS 'WORKING AS DESIGNED' AND THERE IS NOTHING THEY WILL DO FURTHER. I HAVE HAD IT IN THE SHOP 3X ALREADY. I HAVE READ FORUMS SPEAKING OF MANY PEOPLE HAVING SIMILAR ISSUE WITH 2019 GMC TRUCKS AND NO FIX FROM GMC. THIS IS NOT NORMAL, SAFE AND I'M SURE NO ENGINEER DESIGNED THIS TRANSMISSION TO WORK THIS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306555February 2, 2020
SERVICE BRAKES
BRAKE VACUUM PUMP FAILURE. VEHICLE BRAKE PEDAL BECOMES VERY HARD TO DEPRESS AT SLOW SPEED AND VERY HARD TO STOP. USUALLY HAPPENS WHEN IN SLOW TRAFFIC AND AFTER THE PEDAL IS DEPRESS MORE THAN 2-3 TIMES IN A ROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306595February 2, 2020
SERVICE BRAKES, ENGINE, STEERING
STARTED TRUCK AND MANY SERVICES LIGHTS CAME ON SERVICE ESC, BRAKES LIGHTS, STEERING LIGHTS ALL WARNINGS. ON STAR CALLED AND SAID I HAD A BRAKE FAILURE. I WAS BACKING OUT OF DRIVEWAY AND COULD HARDLY STOP THE TRUCK AS I WAS APPROACHING THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306424February 1, 2020
ELECTRICAL SYSTEM
SIERRA 2015 REAR POWER WINDOW DEFROSTER OVER HEATED AND SHATTER MY DRIVER SIDE REAR WINDOW. PRIOR TO SHATTERING, I SMELLED ELECTRIC WIRES BURNING THAN POP. THE VEHICLE WAS IN MOTION AROUND 25MPH. THE REAR DEFROSTER WAS NOT ON. IT WAS 30DEG OUTSIDE AND CLEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302985January 30, 2020
UNKNOWN OR OTHER
DASH IS CRACKED ON DRIVERS SIDE AND ON THE PASSENGER SIDE AT CORNER OF PASSENGER SIDE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306166January 30, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2017 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH THEIR WAS SUDDEN LOSS OF MOTIVE POWER AND THE GEARS DISENGAGED. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED VEHICLE AND THE CHECK ENGINE WARNING LIGHT DISAPPEARED. THE VEHICLE WAS TOWED TO (DUBLIN CHEVROLET GMC BUICK, 2042 VETERANS BLVD, DUBLIN, GA 31021 (478-246-4916) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHOWED EVIDENCE OF LARGE AMOUNTS OF METAL SHAVINGS FROM THE TORQUE CONVERTER. THE OIL PAN ALSO SHOWED EVIDENCE BURNT METAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 61,719.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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