GMC Sierra Complaints

15,732 consumer complaints on file.

#11308512February 11, 2020
STRUCTURE:BODY
SUNROOF EXPLODED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308531February 11, 2020
AIR BAGS
DASHBOARD IS CRACKING AROUND PASSENGER-SIDE AIRBAG. THE PLASTIC IS SHARP AND BRITTLE, AND I'M CONCERNED THAT SHARP SHARDS OF PLASTIC WOULD GO EVERYWHERE IF THE AIRBAG DEPLOYED. THIS IS AN EXTREMELY WELL-CARED FOR VEHICLE THAT COULD PASS FOR 'NEW CONDITION' OTHER THAN THIS DASHBOARD ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308553February 11, 2020
ELECTRICAL SYSTEM
DURING NORMAL OPERATION, WHEN PLACING THE VEHICLE IN REVERSE, THE INFOTAINMENT SCREEN INTERMITTENTLY TURNS BLUE, FLASHES, SCROLLS, OR TURNS BLACK. OFTEN TIMES A MESSAGE IS DISPLAYED THAT READS "SERVICE REAR CAMERA". ALSO, WHEN DRIVING THE INFOTAINMENT SYSTEM WILL TURN OFF, REBOOT, OR TURN BLACK INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308116February 10, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
BRAND NEW TRUCK. STUCK AT THE GYM IN THE MIDDLE OF THE NIGHT TRUCK WONT START. THE INTERIOR LIGHTS, HEAD LIGHTS, AND RADIO WONT SHUT OFF. VEHICLE WONT START. I'M ASSUMING THE BATTERY WAS DRAINED BECAUSE INTERIOR LIGHTS, EXTERIOR LIGHTS, RADIO, WONT SHUT OFF. HAS TO BE SOME KIND OF ELECTRICAL MALFUNCTION. WAITING ON GM ROADSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308146February 10, 2020
STRUCTURE:BODY, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH A LOUD POPPING NOISE WAS HEARD. UPON INSPECTION IT WAS DISCOVERED THAT THE REAR POWERED SLIDING WINDOW HAD EXPLODED. THE CONTACT INDICATED THAT DURING THE INCIDENT THE WINDOW WAS CLOSED. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER DON FRANKLIN GMC (3380 RICHMOND RD. LEXINGTON KY) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308149February 10, 2020
ELECTRICAL SYSTEM
I REMOTE STARTED MY VEHICLE, DROVE TO TOWN, SMELT SOMETHING BURNING. REAR WINDOW SHATTERED DRIVER SIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308229February 10, 2020
SERVICE BRAKES, ENGINE
I HAVE HAD THE 2019 SIERRA 1500 AT4 WITH 6.2 LITER ENGINE IN THE SHOP (8) TIMES SINCE PURCHASING IT IN LATE AUG 2019 FOR MULTIPLE ISSUES, INCLUDING THE ISSUES RELATING TO THE BRAKE SOFTWARE RECALL. THIS RESULTED IN ME ROLLING THROUGH A STOP SIGN WITHOUT ANY BRAKES. LUCKILY THERE WAS NO ONCOMING TRAFFIC. AS AN ENGINEER, I HAVE NO CONFIDENCE THAT THE ISSUE HAS BEEN FIXED LONG TERM BY GM. MY FAMILY WILL NO LONGER RIDE IN THE TRUCK WITH ME. AS A RESULT, I HAVE RETAINED AN ATTORNEY FOR THE PURPOSE OF FILING SUIT AGAINST GM FOR SELLING ME AN UNSAFE LEMON. EVEN FURTHER CONCERNING IS THE FACT THAT ON (2) OCCASIONS THE PARKING BRAKE HAS ENGAGED WHILE DRIVING DOWN THE HIGHWAY AT 55 MPH. ONE TIME WHILE IN 4WD IN SNOW, AND THE OTHER TIME WHILE IN 2WD ON DRY PAVEMENT. THE FIRST TIME THERE WAS A DIAGNOSTIC CODE ASSOCIATED WITH THE PARKING BRAKE ENGAGING RANDOMLY. THE SECOND TIME, THERE WAS NO DIAGNOSTIC CODE PRESENT. THE FIRST ISSUE WITH BRAKING BEGAN 11/14/2019, AND THE MOST RECENT ISSUE OCCURRED ON 2/2/2020 EVEN AFTER ALL RECALL "FIXES" HAVE BEEN APPLIED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308255February 10, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 63,800. PARTS DISTRIBUTION DISCONNECT. *BF*TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307995February 9, 2020
STRUCTURE:BODY, SERVICE BRAKES
I WAS DRIVING TO WORK IN SNOWY CONDITIONS AND ON A VERY SLIGHT BEND ON A FLAT PUBLIC HIGHWAY MY TRUCK STARTING SLIDING AND AS I TURNED THE WHEEL AND APPLIED THE BRAKES THE USUAL ACTION OF ANTILOCK BRAKES DID NOT WORK AS INTENDED ALLOWING ME TO STEER CLEAR OF THE OBSTACLE CAUSING ME TO WRECK.2018 GMC SIERRA 1500
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11308026February 9, 2020
AIR BAGS
WHY CAN WE NOT GET A NEW AIRBAG THAT IS SAFE???? THIS HAS BEEN GOING ON FOR YEARS. IN THE MEANTIME, WE ARE AT RISK OF DEATH CAUSED BY OUR AIRBAG. THE DEALER SHOULD HAVE TO REPLACE THEM.....NO QUESTIONS ASKED !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308038February 9, 2020
SERVICE BRAKES
I WAS BACKING UP AT VERY LOW SPEED THE BRAKE PEDAL GOT VERY HARD AND THE VEHICLE ACTED LIKE IT DID NOT WANT TO STOP I HAD TO KEEP PUSHING EXTREMELY HARD ON TO THE BREAK TO GET THE VEHICLE TO STOP I TRIED IT AGAIN IN DRIVE AND THE VEHICLE DID THIS EXACT SAME THING THIS TIME I NOTICED AFTER PAYING PARTICULAR ATTENTION THAT THE BRAKES WHILE THEY WERE HARD TO PRESS WERE PULSATING SO I HAD TO USE EXTREME LEG PRESSURE TO STOP THE VEHICLE. MY TRUCK HAS ALREADY HAD THE RECALL FOR THE SAME ISSUE EARLIER THIS YEAR. WHEN THIS 1ST HAPPENED IT ALMOST CAUSED ME TO WRECK INTO A FENCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307920February 8, 2020
SEAT BELTS
REAR PASSENGER SEAT BELT IS STUCK AND WILL NOT LET OUT SLACK OR TIGHTEN. CONSTANT. NO ACCIDENTS. IT WORKED PROPERLY WHEN WE BOUGHT THE VEHICLE. WE WERE UNAWARE OF ANY CHANGES OR OCCURRENCES THAT CAUSED IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307699February 7, 2020
SERVICE BRAKES
4 MESSAGES APPEARED ON DIGITAL DASH WHILE DRIVING. SERVICE ESC, BRAKE SYSTEM FAILURE 62 MPH TOP SPEED, SERVICE TRAILER BRAKE SYSTEM, STEERING ASSIST REDUCED. I HAD TO PRESS BRAKE PEDAL TO THE FLOOR WITH EXTREMELY EXCESSIVE FORCE TO GET TRUCK TO STOP. NOTE THAT NONE OF THE 4 MESSAGES STATE THE VEHICLE WILL BE EXTREMELY DIFFICULT TO STOP OR SHOULDN'T BE DRIVEN, BUT RATHER THE VEHICLE WOULDN'T EXCEED 62 MPH. IT SHOULD HAVE REDUCED THE SPEED TO MUCH LESS, MAYBE 10 TO 15 MPH. THIS FAILURE COULD HAVE EASILY RESULTED IN VEHICLE ACCIDENT, OR EVEN A FATALITY ACCIDENT. I DOUBT I WILL EVER CARRY MY FAMILY IN THE TRUCK AGAIN DUE TO THIS AND I CERTAINLY WILL NOT ALLOW MY CHILDREN TO DRIVE THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307724February 7, 2020
SERVICE BRAKES
ON TWO OCCASIONS THE VEHICLE LOST THE POWER BRAKES FUNCTION. NUMEROUS DASH ALERTS STATING INCLUDING "SERVICE ESC" "BRAKE SYSTEM FAILURE 62MPH TOP SPEED" "SERVICE TRAILER BRAKE SYSTEM" "STEERING ASSIST IS REDUCED DRIVE WITH CARE" ALONG WITH A CHECK ENGINE LIGHT. THE BRAKES PEDAL HAD TO BE PUSHED TO THE FLOOR TO SLOWLY COME TO A STOP. BOTH TIMES WERE IN A PARKING LOT. ONE OF WHICH TIMES I WAS MOVING. DEC 26TH AND AGAIN ON JAN 16TH 2019. THE VEHICLE WAS TOWED TO THE DEALERSHIP ON BOTH INCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307729February 7, 2020
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED SEVERAL GAUGES BECAME INOPERABLE. THE DRIVER INFORMATION SYSTEM ILLUMINATED A CODE AND THE POWER STEERING CEASED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO YOUNG BUICK GMC DEALER. (2010 E MAIN ST, OWOSSO, MI 48867, (888) 399-4101) ON EIGHT OCCASIONS HOWEVER, THE TECHNICIAN WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURES. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING, THE STABILITY TRAC ACTIVATED AND PULLED THE VEHICLE TO THE RIGHT SIDE OF THE ROAD AT 50 MPH IN INCLEMENT WEATHER. AN AUDIBLE CHIME WAS HEARD BEFORE THE POWER STEERING CEASED. THE BRAKE ALSO FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307784February 7, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA LD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS), HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHRYSLER DODGE JEEP RAM FIAT OF SOUTH SAVANNAH 8701 ABERCORN ST, SAVANNAH, GA 31406 (912) 330-4132) WAS CONTACTED AND CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE CONTACT HAD EXPERIENCED A FAILURE WITH THE AIRBAG WARNING LIGHT ILLUMINATED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307813February 7, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, BOTH DRIVER AND PASSENGER AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT INVOLVED IN A CRASH NOR HAD IT STRUCK ANY OBJECTS ON THE ROADWAY AT THE TIME OF THE AIR BAGS DEPLOYMENT. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT IMMEDIATELY PULLED OVER AND HAD THE VEHICLE TOWED TO JUD KUHN CHEVROLET 3740 HWY 9 E, LITTLE RIVER, SC 29566. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE MANUFACTURER FILED AN INJUNCTION FOR REMOVAL FROM THE TAKATA RECALL. A JUDGEMENT WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE. THE FAILURE MILEAGE WAS 118,721.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307529February 6, 2020
SERVICE BRAKES
MY PICKUP STARTED, I PULLED OUT ON ROAD AND SPED UP TO 35 MPH, WHEN I STEPPED ON BRAKES TO SLOW DOWN THEY WERE UNRESPONSIVE, SO I BEGAN PUMPING. THEY FELT VERY HARD TO PUMP AND WERE NOT SLOWING THE TRUCK DOWN. LIGHTS CAME ON SAYING SERVICE BRAKES ETC. AS I COASTED TO TRY TO SLOW DOWN OFF SIDE OF ROAD. I HAD TO KEEP PUMPING THE BRAKES DOWN TO FLOORBOARD AND I'M NOT SURE THEY WERE EVEN WORKING AS I COASTED SAFELY OFF SIDE OF ROAD TO A STOP, I TURNED ENGINE OFF IMMEDIATELY CALLING MY DEALERSHIP SERVICE DEPARTMENT. I WOULDN'T DRIVE IT ANY FURTHER AS I FELT I HAD NO BRAKES WHATSOEVER. DEALERSHIP HAD IT TOWED TO THEIR SHOP. THE NEXT AFTERNOON I SPOKE WITH THEM. THEY STATED IT WAS A KNOWN ISSUE AND THAT A RECALL HAD BEEN ISSUED (SEE RECALL NUMBER BELOW) BUT I NEVER RECEIVED IT. I DID RECEIVE A SEAT BELT RECALL SO I KNOW THEY HAVE MY CORRECT ADDRESS. I WAS TOLD IT WAS SOME PROBLEM WITH A MODULE AND I CAN COME PUCK TRUCK UP. IT WAS SCARY WHEN IT HAPPENED. I PURCHASED THIS PICKUP NEW ON AUGUST 21, 2019. RECALL NUMBER: RECALL-N192268090 (PER DEALERSHIP SERVICE DEPARTMENT)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307368February 5, 2020
UNKNOWN OR OTHER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED WHILE DRIVING 15 MPH, A BURNING ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE PRIOR TO HEARING A LOUD EXPLOSION. THE CONTACT STATED THAT HE NOTICED THAT THE REAR PASSENGER SIDE PANEL HAD SHATTERED. NO WARNING LIGHTS WERE ILLUMINATED HOWEVER, THE CONTACT STATED THAT THE VEHICLE WAS IN IN THE FOUR WHEEL DRIVE OPTION AS WELL AS THE REAR DEFROST SYSTEM WAS ENGAGED. THE CONTACT STATED THAT A DIAGNOSTIC AND REPAIR APPOINTMENT WAS SCHEDULED WITH PHILLIPS CHEVROLET (9700 W LINCOLN HWY, FRANKFORT, IL 60423). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,417.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11307393February 5, 2020
SERVICE BRAKES, STEERING
AFTER STARTING MY VEHICLE REMOTELY USING ON-STAR, MY BRAKES STOPPED FUNCTIONING PROPERLY... AFTER REMOTE STARTING THE VEHICLE USING MY ON-STAR APP, WE ENTERED IT, DEPRESSED THE BRAKE AND PRESSED THE START BUTTON. AT THAT TIME I RECEIVED MULTIPLE ERROR MESSAGES, STATING "BRAKE SYSTEM FAILURE, 62 MPH TOP SPEED" "SERVICE ESC" " STEERING ASSIST IS REDUCED DRIVE WITH CARE." I RESTARTED THE VEHICLE A NUMBER OF TIMES AND THE ERROR MESSAGES WENT AWAY. I THEN BEGAN TO DRIVE HOME AND AFTER ABOUT 2 MILES THE ERROR MESSAGES ALL CAME BACK AND MY BRAKES STOPPED FUNCTIONING. I WAS ABLE TO USE THE FULL FORCE OF MY BODY ON THE BRAKES TO GET THE VEHICLE TO COME TO A STOP FROM AROUND 30 MPH IN MY NEIGHBORHOOD. HAD I BEEN ON THE HIGHWAY OR ON THE MAIN STREET I HAD JUST BEEN ON I LIKELY WOULD NOT HAVE BEEN ABLE TO STOP WITHOUT HITTING ANOTHER VEHICLE OR OBJECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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