GMC Sierra Complaints

15,732 consumer complaints on file.

#11301709January 24, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
AFTER STARTING VEHICLE USING THE MYGMC APP, I RECEIVED THE FOLLOWING WARNINGS: 1. SERVICE TRAILER BRAKE SYSTEM 2. STEERING ASSIST IS REDUCED DRIVE WITH CARE 3. SERVICE ESC 4. BRAKE SYSTEM FAILURE 62 MPH TOP SPEED 5. CHECK ENGINE LIGHT. VEHICLE WAS STATIONARY AND I DID NOT DRIVE AFTERWARDS. TRUCK WAS IN FOR SERVICE LAST WEEK TO COMPLETE RECENT RECALLS AND REPLACE A LEAKY REAR WINDOW. WHEN I PICK THE TRUCK UP, I NOTICED THE LANE KEEP ASSIST, LANE DEPARTURE WARNING, INTELLIBEAM HEADLIGHT, FORWARD COLLISION ALERT, AND OTHER FUNCTIONS ASSOCIATED WITH THE WINDOW MOUNTED CAMERA SYSTEM WERE INOPERABLE. I HAVE AN APPOINTMENT ALREADY SCHEDULED FOR THAT AND WILL ADD THIS FOR THE DEALER TO INVESTIGATE. TRUCK WAS TAKEN TO DEALER FOR RECALL ON 1/7/2020 AND I GOT IT BACK ON 1/18/2020 BECAUSE OF THE WINDOW REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301717January 24, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 GMC SAVANA. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, SEVERAL WARNING LIGHTS ILLUMINATED IN THE INSTRUMENT PANEL. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL WHICH FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO BERT OGDEN BUICK GMC 4216 US-281, EDINBURG, TX 78542 (956)205-0761 TO BE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301726January 24, 2020
UNKNOWN OR OTHER
REAR CAMERA ONLY WORKS INTERMITTENTLY AND NEVER EARLY MORNINGS WHEN TRUCK IS PUT IN REVERSE. A BLUE SCREEN COMES UP WITH 'SERVICE BACK UP CAMERA ' ON SCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301172January 22, 2020
SERVICE BRAKES
THE BRAKE PEDALS BECOMES VERY STIFF AT LOW SPEEDS AND DOES NOT BRAKE PROPERLY. I REAR ENDED A VEHICLE AT 15 MILES AN HOUR BECAUSE THE TRUCK DID NOT STOP.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11301002January 22, 2020
SERVICE BRAKES, STEERING, EXTERIOR LIGHTING
WHEN EXITING FROM ONE HIGHWAY TO ANOTHER IN HEAVY TRAFFIC WERE BREAKING WAS REQUIRED, MY TRUCKS POWER STEERING AND POWER BRAKES HAD COMPLETELY GONE OUT. I WAS ON A STRAIGHT TRACK FOR A HIGHWAY PATROL WHO WAS STANDING OUTSIDE HIS VEHICLE ALONG WITH ANOTHER MOTORIST. AFTER FIGHTING TO STEER THE TRUCK WHILE TRYING TO BRAKE TO AVOID HITTING OTHER MOTORISTS I REALIZED THAT THE TRUCK HAD ALSO DIED. SHOOK UP AND SCARED I STARTED THE TRUCK AND BEGAN TO DRIVE AWAY WITH THE OFFICER YELLING WHAT THE HELL ARE YOU DOING. THE TRUCK HAS DONE THIS SEVERAL TIMES. THREE OF WHICH ALMOST RESULTED IN AN ACCIDENT. IT HAS BEEN IN THE DEALERSHIP WERE THEY TOLD ME IT WAS A HIGH RESISTANCE IN THE NEGATIVE BATTERY CABLE WHICH WAS REPLACED AND RESULTED IN NO CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301004January 22, 2020
STRUCTURE:BODY, STEERING, UNKNOWN OR OTHER
WHEN AT HIGHWAY SPEEDS OF APPROXIMATELY 65+ MPH THE VEHICLE BEGINS TO VIBRATE OR SHAKE VIOLENTLY AS IF THE REAR END OF THE TRUCK IS ABOUT TO FALL OUT. IT IS BAD ENOUGH TO MAKE YOU WHITE KNUCKLE THE STEERING WHEEL CAUSE YOU TO SWERVE SLIGHTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301006January 22, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
WHILE PULLING INTO A PARKING LOT ANT A FRIEND APARTMENT I WAS TURNING INTO A PARKING SPOT WHEN THE TRUCK COMPLETELY DIED CAUSING NO POWER STEERING OR BRAKED NEARLY CAUSING ME TO HIT HIS NEIGHBORS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300728January 21, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE UNDER NHTSA CAMPAIGN NUMBER: 16V0381000 (AIR BAG). THE CONTACT STATED THAT LETTER INFORMED HER THAT THE PARTS ARE NOT AVAILABLE AND THE DATE FOR THE PARTS BECOMING AVAILABLE REMAIN UNKNOWN. THE CONTACT WAS UNABLE TO REACH THE MANUFACTURER DESPITE THE FACT THAT SHE CALLED THE CUSTOMER SERVICE NUMBER AND THERE WAS NO ANSWER. A FAILURE HAD NOT OCCURRED ON THE VEHICLE. THE VIN TOOL CONFIRMS PARTS ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300894January 21, 2020
UNKNOWN OR OTHER
THE BACKUP CAMERA IS ENTIRELY TOO BRIGHT AT NIGHT. IT IS NEARLY IMPOSSIBLE TO SEE THE MIRRORS DUE TO THE BRIGHTNESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300382January 20, 2020
ELECTRICAL SYSTEM
THE REAR SLIDING WINDOW STOPPED WORKING AFTER I TRIED TO OPEN IT USING THE SWITCH LOCATED NEAR THE REARVIEW MIRROR. IT HAD ONLY BEEN OPENED LESS THAN 12 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300407January 20, 2020
ENGINE
TRUCK WILL COME UP WITH AC TURNED OFF. THE FAN WILL JUST RUN BUT TRUCK DOESN'T SEEM TO START RUNNING HOT. IT WILL COME ON AND WITHIN A FEW DAYS IT WILL GO OFF. THIS HAS HAPPENED A MINIMUM OF THREE TIMES. THIS HAS HAPPENED WHEN JUST STARTING, OR DRIVING ON A REGULAR ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300271January 19, 2020
ELECTRICAL SYSTEM
WHILE PARKED AND IDLING IN A PARKING LOT WITH PASSENGERS IN VEHICLE, THERE WAS A SIZZLING SOUND FOLLOWED BY A FLAME FLICKER OBSERVED DIRECTLY BEHIND THE DRIVER'S SIDE, REAR PASSENGER SEAT AT THE BOTTOM OF THE REAR, DRIVER'S SIDE GLASS PANEL. SHORTLY THEREAFTER, THE REAR, DRIVER'S SIDE GLASS PANEL SHATTERED. MY VEHICLE HAS REAR SLIDING GLASS AND ONLY THE DRIVER'S SIDE PANEL SHATTERED. SMOKE AND BURNING SMELL WAS NOTICEABLE. AFTER ONLINE RESEARCH, I DISCOVERED THE GM RECALL #N192220470 RELATED TO 159,000 CANADIAN VEHICLES. MY SITUATION MATCHED THE DESCRIPTION OF THIS RECALL EXACTLY, BUT ACCORDING TO GM, MY VIN# IS NOT INCLUDED IN THE RECALL. MY VEHICLE IS CURRENTLY AT MY LOCAL CHEVY/GMC DEALER FOR DIAGNOSIS AND REPAIR, BUT THEY DON'T SEEM TO HAVE MUCH CONCERN ABOUT THE SAFETY FAILURE AND TOLD ME THE REPAIR IS NOT COVERED BY WARRANTY. TO ME, THIS IS A SERIOUS DESIGN FLAW AND POSES A POTENTIALLY DANGEROUS SAFETY ISSUE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11300283January 19, 2020
POWER TRAIN
VEHICLE WITH 8-SPEED TRANSMISSION BUCKS OR LURCHES WHEN SHIFTING UP OR DOWN FROM FIRST TO SECOND GEAR. SOMETIMES IT FEELS LIKE IT IS IN A COLLISION WHEN THIS OCCURS. DEALER REFERRED TO BULLETIN #4605342 AND SAID THIS WAS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300359January 19, 2020
ENGINE
MAKING TICKING NOISE FROM THE ENGINE WHEN IN MOTION.NEW CAR. BOUGHT TWO MONTHS AGO WITH 40000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300379January 19, 2020
SEAT BELTS
REAR SEAT BELT IS NOT RETRACTING PROPERLY. SLACK REMAINS IN THE SEAT BELT WHEN FASTENED. OCCUPANT HAS TO MANUALLY FEED THE BELT INTO THE OPENING TO ALLOW THE BELT TO TIGHTEN, BUT ANY TIME THE OCCUPANT MOVE, CAUSING THE BELT TO EXTEND, THERE IS SLACK INTRODUCED AGAIN, THE SEAT BELT RATCHET WILL NOT RETRACT THE SLACK, AND THE BELT DOES NOT REMAIN FIRMLY IN PLACE. THIS HAPPENS IN ALL DRIVING CONDITIONS, PARKED OR MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300074January 17, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED WHILE EXITING A PARKING LOT MULTIPLE WARNING LIGHTS ILLUMINATED INCLUDING THE ABS WARNING LIGHT, TRACTION CONTROL WARNING, SERVICE ENGINE SOON WARNING LIGHT, AND TRAILER BRAKE WARNING LIGHT. A MESSAGE WAS ALSO DISPLAYED WHICH STATED DO NOT EXCEED OVER 60 MPH. THE CONTACT STATED WHILE APPROACHING A TRAFFIC LIGHT, THE BRAKE PEDAL WAS DEPRESSED BUT WENT TO THE FLOORBOARD BUT FAILED TO STOP THE VEHICLE. THE CONTACT CALLED TO GURLEY LEEP GM GIANT LOCATED AT GURLEY LEEP GM GIANT, (574) 271-3700, AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 12,575.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300128January 17, 2020
STRUCTURE:BODY
MULTIPLE CRACKS IN THE DASH. 3 ARE AT THE PASSENGER AIRBAG. 2 OF THOSE HAVE CRACKED ALL THE WAY THROUGH ALLOWING A PIECE OF THE DASH CAPABLE OF DISLODGING IF THE AIRBAG DEPLOYS CREATING A HAZARDOUS PROJECTILE. THE CRACK ABOVE THE INSTRUMENT CLUSTER MEASURES OVER 7 INCHES IN LENGTH. PICTURES PROVIDED. IT IS UNKNOWN IF THE ISSUE STARTED WHEN THE VEHICLE WAS PARKED OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300195January 17, 2020
POWER TRAIN
THE TRANSMISSION SHIFTS HARD FROM REVERSE TO DRIVE. ALSO FROM 1ST TO 2ND WHEN ACCELERATING AND FROM 2ND TO 1ST WHEN DECELERATING. THE JERK FROM THE HARD SHIFT FEELS LIKE THE VEHICLE HAS JUST BEEN REAR ENDED BY ANOTHER VEHICLE AND HIS LED ME HITTING OBJECTS WITH THE VEHICLE NUMEROUS TIMES. THIS HAS BEEN GOING ON SINCE I PURCHASED THE TRUCK IN AUGUST OF 2019 AND HAS CONTINUED. I'VE TAKEN THE VEHICLE TO THE DEALER WHO HAS EXPLICITLY STATED THAT THE PROTOCOL IS TO NOTATE THE ISSUE ONLY. NO INVESTIGATION BEYOND THAT HAS OR WILL BE PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300214January 17, 2020
SERVICE BRAKES
AFTER STARTING MY 2019 GMC SIERRA, I RECEIVED A NUMBER OF WARNINGS INCLUDING: 1. SERVICE TRAILER BRAKE SYSTEM 2. STEERING ASSIST IS REDUCED DRIVE WITH CARE 3. SERVICE ESC 4. BRAKE SYSTEM FAILURE 62 MPH TOP SPEED 5. CHECK ENGINE LIGHT AS I STARTED TO DRIVE, I REALIZED I HAD A VERY DIFFICULT TIME STOPPING AS I HAD TO PRESS THE BRAKE VERY HARD. I WAS IN A PARKING LOT AND ONLY GOING 5 - 10 MPH, BUT STILL HAD DIFFICULTY STOPPING. I TOOK THE VEHICLE TO THE DEALERSHIP. THEY INVESTIGATED THE ISSUE AND MADE A SOFTWARE UPDATE WORKING DIRECTLY WITH GM, WHICH IS NOW A CURRENT RECALL. THE TRUCK HAS DONE IT AGAIN AS OF TODAY SO THE SW FIX IS OBVIOUSLY NOT CORRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299720January 16, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2019 GMC SIERRA 1500. THE CONTACT STATED THAT AFTER THE VEHICLE WAS RESTARTED THE VEHICLE EXPERIENCED A BRAKE SYSTEM FAILURE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO OPERATE TO SLOW THE VEHICLE AS INTENDED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO TOWN AND COUNTY GMC (1040 PASEO DEL PUEBLO SUR TAOS, TAOS NM) WHO REPROGRAMMED THE BRAKE MODULE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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