Ford Freestar Complaints
2,533 consumer complaints on file.
- #10451715March 14, 2012ENGINE AND ENGINE COOLING, POWER TRAIN
THE VEHICLE WILL BEGIN TO ACT LIKE IT IS GOING TO STALL AT HIGH SPEEDS OR GOING UP HILL. WE NOTICE IT MORE WHEN WE ACCELERATE REALLY FAST LIKE AN ON RAMP TO THE HIGHWAY, BUT IT ALSO HAPPENS WHEN IT NEEDS THE EXTRA POWER GOING UP HILL. I HAVE TAKEN IT IN AND I WAS TOLD IT WAS WATER GETTING INTO THE PCM CAUSING ELECTRICAL PROBLEMS WITH READ OUTS ON TEMPERATURES AND OTHER THINGS. WE HAVE ALREADY HAD TO GET THE TORQUE CONVERTER REPLACED A FEW YEARS AGO AND I WAS TOLD THAT IT MAY HAVE BEEN TO ISSUES WITH THE PCM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451346March 13, 2012SEATS
SUPPORT BARS IN DRIVER'S SEAT STARTED COMING THROUGH CUSHION & JABBING DRIVER IN THE BACK. VEHICLE HAS 49,000 MILES ON IT. ONLY ABLE TO DRIVE VEHICLE FOR APPROX. 15 MINUTES AT A TIME DUE TO THE DISCOMFORT FROM THE SUPPORT BARS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451123March 12, 2012VEHICLE SPEED CONTROL, POWER TRAIN
DRIVING HOME FROM THE GAS STATION WHEN SUDDENLY THE VAN STOPPED ACCELERATING. WE WERE GOING APPROXIMATELY 25 MPH AT THE TIME. WE WERE AT A VERY BUSY INTERSECTION SO WE HAD TO GET OUT OF THE WAY QUICKLY BUT THE VAN WOULD NOT GO INTO GEAR. ANY GEAR FOR THAT MATTER. WE PUSHED THE VAN OUT OF THE WAY BECAUSE THE INTERSECTION IS HIGH IN TRAFFIC ESPECIALLY WITH 18 WHEELERS. THE TRANSMISSION FLUID LEVEL WAS WHERE IT SHOULD HAVE BEEN. WE COULDN'T GET THE VAN GOING SO WE HAD TO GET IT TOWED HOME. WE HAD NO PRIOR PROBLEMS WITH THE VAN GOING IN OR OUT OF GEAR BEFORE THIS INCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451046March 10, 2012POWER TRAIN
YESTERDAY WHILE TRAVELING ON INTERSTATE 30, OUR 2006 FORD FREESTAR SUDDENLY MADE A LOUD REVVING UP NOISE WITH THE RPMS SHOOTING UP FOR A SECOND AND THEN I HAD NO PROPULSION. THE MOTOR WAS RUNNING, BUT ALL I COULD DO WAS COAST AS FAR AS I COULD TO GET TO THE SHOULDER. MY HUSBAND AND THREE YOUNG CHILDREN WERE WITH US, AND IT WAS VERY SCARY TO LOSE POWER LIKE THAT AND THEN TO SIT ON THE SHOULDER BEING SHAKEN BY EVERY BIG RIG THAT CAME BY. WE HAD TO BE TOWED TO THE NEAREST FORD DEALERSHIP AND RENT A VEHICLE TO DRIVE THE 100 MILES HOME. ONCE HOME LAST NIGHT, WE FOUND INFO ABOUT THE SAME THING HAPPENING TO MANY OTHER FREESTARS AND THAT FORD IS VOLUNTARILY RECALLING '04 AND '05 MODELS TO REPLACE THE TORQUE CONVERTERS. WHAT ABOUT THE '06 MODELS THIS IS HAPPENING TO? WE WERE AMAZED AT THE STORIES WE FOUND IDENTICAL TO OURS. WILL THE 2006 MODELS BE ADDRESSED AS WELL? WHEN I HEARD THE AUTOMATED MESSAGE FROM FORD CONCERNING THE '04 AND '05 MODELS AND HOW THIS ISSUE DOES NOT AFFECT SAFETY BECAUSE A VEHICLE CAN BE COASTED TO SAFETY, I WAS APPALLED. I WONDER IF THEY HAVE TRIED THAT IN INTERSTATE TRAFFIC CONSISTING TO A LARGE DEGREE OF 18-WHEELERS BARRELING DOWNHILL ON YOU AS YOU TRY TO GET PAST A BRIDGE TO THE SHOULDER WHILE CARRYING YOUR HUSBAND AND THREE KIDS! AND THEN TO SIT THERE NOT ABLE TO MOVE ONE WAY OR THE OTHER WHILE MORE 18-WHEELERS FLY BY, FEELING RELIEF EACH TIME THEY DON'T HIT YOU, TRYING TO DECIDE IF WE'D ALL BE SAFER STANDING IN THE DITCH! DIDN'T FEEL SO SAFE TO ME! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451078March 10, 2012STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TRYING TO PASS SOMEONE ON THE EXPRESSWAY AND IT STARTED TO STALL. EVEN SINCE THEN VAN HAS BEEN HAVING A STALLING TYPE OF ISSUE. JUST IS PAST SUNDAY SUDDENLY STOP IN THE MIDDLE OF TRAFFIC AND HAD TO WAIT A WHILE TO GET THE VAN TO MOVE. AS TO THE RETURN HOME [XXX] ALMOST CRASHED THRU THE GARAGE BECAUSE IT STOP MOVING, AS SHE HIT THE ACCELERATOR WHICH IT APPEAR TO GRASP GEAR CAUSE TRAUMATIC STREET. AS WE TRIED TO LOOK FOR A TROUBLE SHOOTING SOLUTION WE RAN INTO YOUR WEBSITE ABOUT THE RECALL. WE CONTACTED FORD ABOUT IT AND THE SERVICE DEPARTMENT SAID THERE IS NO RECALL AND CAN NOT FIX UNTIL THE LETTERS ARE RECEIVED FROM TO US FROM FORD. THEY SAID THAT WE HAVE TO PAY FOR THE REPAIRS COST AND WHEN THE RECALL LETTER IS OUT THEY CAN REFUND OUR MONEY BACK. ALSO NOTE WE PURCHASE THE VAN IN 2004 AND WE HAVE NOT RECEIVED ANY RECALLS. THE STRANGE PART IS THAT WHEN WE PROVIDE THE VIN, THEY DID NOT MADE US AWARE OF THIS. 2004 FORD TRUCK FREESTAR 2WD 3.9L SFI 6CYL ESTIMATED MILEAGE: 96066 NAME:[XXX] COLOR: TAN VIN:[XXX] NHTSA CAMPAIGN ID NUMBER: 03V457000 NHTSA CAMPAIGN ID NUMBER: 04V446000 NHTSA CAMPAIGN ID NUMBER: 06E056000 NHTSA CAMPAIGN ID NUMBER: 12V006000 NHTSA CAMPAIGN ID NUMBER: 12V006000 PLEASE ADVISE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450817March 8, 2012POWER TRAIN
WHILE DRIVING HOME FROM WORK ON A RURAL SINGLE LANE HIGHWAY WITH NO SHOULDER, MY 2006 FORD FREESTAR MINI-VAN COMPLETELY LOST ACCELERATION. I WAS TRAVELING 70 MPH AND GOING UP A LARGE HILL WHEN EVERYTHING JUST SHUT DOWN. THERE WAS ABSOLUTELY NO WARNING, NO LIGHTS, NOTHING! WHEN PUSHING THE GAS TO THE FLOOR, THE RPM'S REVVED BUT I HAD NO ACCELERATION. I COASTED TO A STOP AT THE TOP OF THE HILL, TRYING TO MANEUVER THE VAN OFF THE ROAD AND OUT OF THE WAY OF THE 18 WHEELER THAT WAS NOT FAR BEHIND ME. AFTER TRYING REPEATEDLY TO GET THE TRANSMISSION TO ENGAGE, I HAD IT TOWED TO A FORD DEALERSHIP AND WAS TOLD THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF OVER $3000. I HAD TO TAKE IT BACK TO THIS DEALERSHIP TWICE TO HAVE THEM FIX SMALL THINGS THAT THEY HAD NOT PROPERLY PUT BACK TOGETHER. LESS THAN A YEAR LATER, THE POWERTRAIN WARNING LIGHT FOR THE TRANSMISSION CAME ON AND I HAD TO TAKE IT BACK TO A DIFFERENT FORD DEALERSHIP. I WAS TOLD IT WAS THE TRANSMISSION AGAIN, AND BECAUSE IT WAS THANKFULLY STILL UNDER WARRANTY I WASN'T OUT ANY MONEY, BUT I WAS WITHOUT MY PRIMARY VEHICLE FOR OUR FAMILY OF 5 FOR ALMOST TWO WEEKS. THE TRANSMISSION FEELS LIKE IT IS STARTING TO SLIP AGAIN, AND I HAVE TAKEN IT BACK TO THE DEALERSHIP TWICE TO HAVE THEM LOOK FOR THE PROBLEM BEFORE IT GOES OUT, BUT I KEEP GETTING TOLD IT IS NOTHING. WHEN MY HUSBAND RODE WITH THE MECHANIC TO SEE IF IT WOULD SLIP, THE TORQUE CONVERTER STARTED SHUDDERING, BUT THE MECHANIC SAID, "IT'S JUST THE TORQUE CONVERTER SHUDDERING, DON'T WORRY ABOUT IT". NOW I AM READING THAT A FAULTY TORQUE CONVERTER MAY LEAD TO MORE TRANSMISSION TROUBLE, BUT I FEEL THE FORD DEALERSHIP IS JUST WAITING FOR THE WARRANTY TO GO OUT AGAIN SO THEY WON'T HAVE TO FIX IT YET AGAIN. THIS IS THE ONLY VEHICLE WE HAVE THAT WILL TRANSPORT OUR WHOLE FAMILY, AND I'M NOT SURE HOW SAFE IT IS FOR ME TO CONTINUE TO DRIVE IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450587March 7, 2012SEATS
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE PARKED, THE CONTACT NOTICED THAT THE THIRD ROW REAR SEAT WOULD NOT LATCH IN PLACE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE SEAT ANCHOR IN THE THIRD ROW SEAT WAS CORRODED AND BORE A HOLE INTO THE SEAT ANCHOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THERE WAS NOT A REPAIR AVAILABLE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450650March 7, 2012ELECTRICAL SYSTEM, POWER TRAIN
WHILE ON THE HIGHWAY, AT ABOUT 35 MPH, MY 2004 FORD FREESTAR DIED. I WAS ABLE TO COAST INTO A SIDE STREET WITHOUT POWER. AFTER ABOUT 10 MINUTES, I WAS ABLE TO RESTART THE VEHICLE, BUT IT RAN ROUGHLY FOR SEVERAL MINUTES AND THEN BEHAVED NORMALLY UNTIL TWO DAYS LATER WHEN THE TRANSMISSION WOULD NOT ENGAGE IN ANY GEAR. I THOUGHT IT WAS A TRANSMISSION PROBLEM. THE VEHICLE WAS TOWED HOME AND THE TOW TRUCK DRIVER SAID IT WAS BEHAVING LIKE THERE WAS A PROBLEM WITH THE COMPUTER. APPARENTLY HE HAS SEEN THIS PROBLEM BEFORE. EXAMINATION OF THE COMPUTER (PCM) AND THE ATTACHMENT PLUG SHOWED SIGNIFICANT WATER ENTRY. WATER ACTUALLY RAN OUT OF THE PLUG AND THERE WAS WATER IN THE PCM ENCLOSURE. AFTER SEVERAL DAYS OF DRYING TIME, THE PCM WAS PUT BACK INTO THE VEHICLE AND THE VEHICLE RAN NORMALLY. FORD HAS ISSUED A TSB THAT COVERS THE PROBLEM OF WATER GETTING INTO THE PCM AND CABLE, SO I AM SURE IT IS A COMMON OCCURRENCE. I BELIEVE THAT IF THE VEHICLE IS ALLOWED TO SET IDLE FOR A NUMBER OF DAYS, THE PCM WILL DRY OUT BY ITSELF AND THEN RUN NORMALLY UNTIL THE NEXT RAIN STORM. NO DOUBT, MANY TRANSMISSIONS HAVE BEEN REPLACED IN ERROR, AND THE PROBLEM REOCCURS WHEN THE PCM AGAIN GETS WET. LOSS OF POWER ON THE HIGHWAY MEANS NO POWER STEERING OR POWER BRAKES, WHICH CAN LEAD TO LOSS OF CONTROL OF THE VEHICLE. THE LOCATION OF THE PCM LENDS ITSELF TO WATER ENTRY AND APPEARS TO ME TO BE A DESIGN DEFECT THAT FORD SHOULD ADDRESS MORE FORCEFULLY THAN JUST TO ISSUE A TECHNICAL SERVICE BULLETIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450559March 6, 2012STRUCTURE:BODY, SEATS
LEFT REAR SEAT NO LONGER LATCHES MAKING IT UNSAFE. THE SEAT NO LONGER LATCHES BECAUSE LATCH THAT WAS FASTENED TO THE LEFT REAR WHEEL WELL HAS RUSTED COMPLETELY OFF THE WHEEL WELL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450558March 6, 2012VISIBILITY
MY FORD FREESTAR HAD BEEN OUTSIDE OVERNIGHT AND THE WINDOWS WERE ICY AS THE TEMPERATURE WAS APPROX 30 DEGREES. I STARTED THE CAR AND PUT THE REAR DEFROSTER ON HIGH FOR ABOUT 10 MIN BEFORE LEAVING FOR WORK. SOON AFTER, I WAS ON THE HIGHWAY DRIVING 60 MPH WHEN SUDDENLY THERE WAS A LOUD IMPLOSION AS THE REAR WINDOW SHATTERED AND MOST FELL IN! STUNNED AND NOT KNOWING INITIALLY WHAT HAD HAPPENED, I PULLED TO THE SIDE OF THE FREEWAY AND QUICKLY REALIZED THAT I NEEDED ALTERNATE TRANSPORTATION TO WORK AND RETURNED HOME TO FURTHER ASSESS MY NEWLY 'AIR CONDITIONED' VAN. I CONTACTED MY DEALER SEVERAL DAYS LATER AND GOT THE REAR WINDOW REPAIRED AT MY EXPENSE. DESPITE A COUPLE OF MECHANICS SUGGESTING THAT THE COMBINATION OF THE ICY CONDENSATION ON THE WINDOW AND THE DEFROSTER RUNNING ON HIGH CAUSED THE WINDOW TO SHATTER, FORD MOTORS WOULD NOT REIMBURSE ANY OF THE EXPENSE ($260) FOR REPAIRS. THIS VAN HAS NEVER BEEN IN AN ACCIDENT AND FORTUNATELY HAS OTHERWISE BEEN RELIABLE. I AM VERY DISAPPOINTED THAT FORD WOULD NOT COVER WINDOW REPLACEMENT AND EXAMINE THE CAUSE ESPECIALLY AFTER READING THAT THIS IS A PREVALENT PROBLEM WITH MANY OF THEIR VEHICLES. THANK YOU FOR TAKING MY CONCERNS INTO CONSIDERATION TO CONTINUE TO MAINTAIN SAFE VEHICLES FOR ALL ON THE ROAD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450295March 5, 2012STRUCTURE:BODY, SEATS
NOTICED INSIDE CARPET WAS WET ON THE REAR LEFT SIDE, REMOVED THE INSIDE REAR WHEEL PANEL AND FOUND THE THIRD ROW SEAT LATCH HAD COMPLETELY RUSTED THROUGH TO THE OUTSIDE OF THE CAR ALLOWING WATER TO ENTER THE CAB SPACE AND NOW THE THIRD ROW SEAT IS UNSAFE DUE TO THE SEAT NOT BEING ABLE TO LATCH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450348March 5, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO JERK AND DECELERATE ABNORMALLY. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THE TORQUE CONVERTER WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10450344March 5, 2012VEHICLE SPEED CONTROL
LAST THURSDAY AROUND 3:00PM I WAS DRIVING 55 MPH IN THE HIGHWAY WHEN SUDDENLY I HEARD A STRANGE WHINNING NOISE EVERY TIME I TRIED TO ACCELERATE THE CAR. AFTER A FEW SECONDS, I REALIZED THAT THE CAR WAS SLOWING DOWN IN THE MIDDLE OF THE HIGHWAY SO I IMMEDIATELY DROVE ALL THE WAY TO THE EMERGENCY LANE WITH THE MOMENTUM THAT THE CAR HAD LEFT. THE CAR WAS NOT RESPONDING TO THE SHIFTING GEARS BUT THE ENGINE WAS RUNNING AND THE SIGNALS WERE WORKING. LATER I FOUND OUT THAT IT WAS THE TRANSMISSION. BUT WHAT I THOUGHT WAS STRANGE WAS THAT IT NEVER GAVE ME A WARNING. THAT WAS A SCARY EXPERIENCE WITH FULLY LOADED TRUCKS GOING OVER 70MPH NEXT TO MY VAN, WHICH WAS SHAKING WITH THEIR SPEED. I THOUGHT THAT WAS MY END. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10449716February 29, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED THE DEALER WHERE THE DEALER CONFIRMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 73,971 AND THE CURRENT MILEAGE WAS 190,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10449755February 29, 2012ENGINE AND ENGINE COOLING
DRIVING TO FLORIDA ON I-75, SUDDEN LOSS OF POWER, COASTED OFF THE HIGHWAY. HAD TO BE TOWED AND IT COST ME 1200.00 TO GET FIXED. I HAVE THE RECEIPT FOR WORK DONE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10449518February 28, 2012POWER TRAIN
WHILE DRIVING ON THE HIGHWAY THE TORQUE CONVERTER WOULD MALFUNCTION CAUSING THE VEHICLE TO HESITATE AND MAKE A RUMBLING SOUND. THE RIGHT FRONT WHEEL MAKES TAPPING SOUNDS WHEN TURNING TO THE RIGHT OR LEFT. THE FORD MECHANIC AND MY PERSONAL MECHANIC HAVE SAID THE TORQUE CONVERTER, CV JOINTS AND DRIVE SHAFTS WILL HAVE TO BE REPLACED, AND THAT THE TRANSMISSION MAY HAVE TO BE REBUILT OR REPLACED. I PURCHASED THE VAN FORM FORD IN 2007. I AM LOOKING FORWARD TO HEARING FOR THE NHTSA BOARD ON THESE ISSUES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10449616February 28, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE TORQUE CONVERTER WAS REPLACED TWICE BY THE DEALER FOR A RECURRING FAILURE. THE CONTACT WAS EXPERIENCING THE FAILURE AGAIN AND THE VEHICLE WOULD NOT ACCELERATE OF DRIVE IN REVERSE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION) BUT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE MOST RECENT FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 81,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10448728February 23, 2012ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
2004 FORD FREESTAR. CONSUMER STATES VEHICLES DRIVES ROUGH, STATING VEHICLE ACCELERATES AND DECELERATES ON ITS OWN *TGW THE CONSUMER STATED THE VEHICLE WOULD SLOW DOWN AND THEN SPEED UP WITH RAPID JERKING. THE CONSUMER HAD THE EGR REPLACED AT A COST OF $289.97. ALSO, THE AIR CONDITIONER COMPRESSOR, IGNITION COIL AND MAIN COMPUTER HAD TO BE REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10448905February 22, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE CONTACT FELT THE VEHICLE SLIP BEFORE STALLING COMPLETELY. THE CONTACT ATTEMPTED TO SHIFT INTO DRIVE AND REVERSE BUT THE VEHICLE WOULD NOT MOVE FROM ITS POSITION. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED THAT THE FORWARD AND REVERSE GEARS MALFUNCTIONED. THE DEALER ALSO STATED THAT THE VEHICLE NEEDED A NEW TORQUE CONVERTER, WHICH WAS REPLACED. THE FAILURE MILEAGE WAS 83,161 AND THE CURRENT MILEAGE WAS 83,300.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10448971February 22, 2012POWER TRAIN
MY FAMILY AND I PULLED OUT ONTO A BUSY STREET, AT AN INTERSECTION AND A HIGHWAY AND AS I GOT READY TO MAKE A RIGHT TURN, THE CAR WOULD NOT MOVE FORWARD. THERE WERE CARS BLOWING AND A KIND POLICE OFFICER CAME UP TO THE CAR AND ASKED US WHAT WAS GOING ON. AS WE EXPLAINED, HE TOLD US THAT HE WOULD PUSH US OUT OF THE ROAD. AFTER PUSHING US OUT OF THE ROAD, HE LEFT AND WE HAD TO CALL OUR INSURANCE COMPANY TO GET A TOW, WHICH TOOK ABOUT 3 TO 4 HOURS TO GET THERE. NOT TO MENTION, I HAD TO FIND A WAY FOR MY FAMILY TO GET HOME. THE CAR SEEMED AS IF IT WAS IN NEUTRAL BUT WASN'T. IT STARTED BUT JUST WOULD NOT MOVE. TO MAKE MATTERS WORSE, IT IS OUR ONLY FORM OF TRANSPORTATION AND NO WAY TO GET AROUND. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0