Ford Freestar Complaints

2,533 consumer complaints on file.

#10454792April 11, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
I WAS AT A BUSY INTERSECTION IN MY TOWN. WHEN THE LIGHT TURNED GREEN, I STARTED THROUGH THE INTERSECTION BUT SUDDENLY THERE WAS NO POWER. I WAS STALLED BUT EVENTUALLY DISCOVERED THAT I COULD PUT THE VEHICLE INTO 3RD GEAR AND COULD EKE MY WAY THROUGH THE INTERSECTION. I HAD MY 5 YEAR OLD SON IN THE CAR, PEOPLE WERE HONKING, IT WAS A MESS. FORTUNATELY, WE DIDN'T GET HIT. I TOOK THE FORD FREESTAR TO TWO SHOPS THAT BOTH TOLD ME THE TRANSMISSION HAD FAILED AND NEEDED TO BE REPLACED. THE SHOP I TOOK IT TO ALSO TOLD ME THE RADIATOR WAS LEAKING INTO THE TRANSMISSION SO THE RADIATOR NEEDED TO BE REPLACED AS WELL. THE WHOLE ORDEAL COST ME $4,900 FOR THE CAR REPAIR + RENTAL CAR. I'M VERY GLAD MY CHILD AND I DIDN'T GET HURT, AND I AM DEFINITELY UPSET THAT A CAR THAT WAS ONLY A FEW YEARS OLD WOULD REQUIRE SUCH AN EXPENSIVE REPAIR. ALTHOUGH I GOT THE CAR FIXED, I WONDER IF THE TRANSMISSION WILL FAIL AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454811April 11, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES. THE TRANSMISSION WAS REPLACED SEVERAL TIMES BUT THE FAILURE WOULD RECUR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION), BUT WAS ADVISED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIR TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454705April 10, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2007 FORD FREESTAR. THE CONTACT WAS STATED THAT WHILE DRIVING 20 MPH, HE DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE DECELERATED. THERE WAS AN INCREASE IN THE ENGINE RPMS DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER STATED THAT THE TRANSMISSION TORQUE CONVERTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 69,375 AND THE CURRENT MILEAGE IS 114,000. UPDATED 05/01/2012*LJ UPDATED 05/04/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454535April 9, 2012
POWER TRAIN
DRIVING HOME ON TOLLRAOD AT NIGHT GOING UP ON RAMP. VAN GAVE NO WARNING, NO LIGHTS, NO ISSUES. ENGINE STILL ON BUT VAN WOULD NOT MOVE. WAS ABLE TO ROLL BACK DOWN RAMP PARTWAY AND GET ON TO SMALL HOULDER AREA. THIS RAMP WAS CURVED AND WE WERE IN A BLIND SPOT WITH A CARFULL OF PEOPLE AND THE CAT. HAD TO WAIT FOR HCTRA TO TOW US TO A SAFE LOCATION, THEN HAD TO WAIT ANOTHER 2 HOURS FOR A TOW TRUCK. COULS NOT GET A RENTAL FROM FORD NOR DID WE GET ANY HELP REPLACING THE TRANSMISSION. $2600 LATER WE HAVE A ERBULIT TRANSMISSION. I DRIVE 2 HOURS TO AND FROM WORK. THE VAN HAS ALL OF ITS MAINTENCE DONE ON TIME. FORD HAS RECALLED THE 04 NAD O5 FREESTAR FOR THE SAME EXACT PROBLEM BUT WILL NOT ACKNOWLEDGE THE ISSUE WITH THE 2006. VERY FRUSTRATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454465April 8, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
ON APR 2, MY HUSBAND AND I WERE RETURNING FROM FL TO OUR HOME IN NC. APPROX. 26 MILES INTO SC HEADING N ON I 95 OUR VAN LOST FORWARD POWER. WE WERE ABLE TO COAST TO THE SHOULDER, GET A TOW TRUCK AND HAVE THE VAN DELIVERED TO A FORD DEALERSHIP. WE RENTED A CAR TO GET HOME (350 MILES AWAY). WE HAD ONLY BEEN GONE FOR A WEEK, WHEN THE MAIL WAS PICKED UP, THERE WAS A RECALL NOTICE FROM FORD ABOUT THE TORQUE CONVERTER. THIS WAS A VERY SCARY SITUATION AND A DEFINITE SAFETY HAZARD. ALSO, FYI, IT SEEMS THAT ALL VANS THAT HAVE THIS PROBLEM ALSO HAVE TRANSMISSION PROBLEMS THOUGH FORD SAYS THE CONVERTER IS NOT THE CAUSE - YEAH RIGHT...THERE ARE CURRENTLY NO PARTS AVAILABLE, OUR VAN WILL BE IN SC FOR OVER A MONTH, AND WE ARE RESPONSIBLE FOR ALL OTHER COSTS, TOWING, CAR RENTAL, AND RETURNING 350 MILES TO RETRIEVE IT, THEN DRIVING 350 MILES HOME. THIS IS ALSO RIDICULOUS AS THIS IS GOING TO COST US CLOSE TO 4000.00. PLEASE WARN FREESTAR OWNERS NOT TO DRIVE THIS VAN, AS IT IS NOT A CASE OF IF, BUT WHEN THIS PART WILL FAIL. AND ALSO, THE RECALL NOTICE CERTAINLY WAS NOT SENT IN A TIMELY MANNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454364April 6, 2012
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
THE FIRST FAILURE WAS WHEN I WAS DRIVING DOWN THE ROAD DOING JUST OVER 55 MPH, ALL OF A SUDDEN THE VAN DIED AN I COASTED TO THE SIDE OF THE ROAD. AFTER SEVERAL FAILED ATTEMPTS TO RESTART THE VAN IT FINALLY STARTED AND STAYED RUNNING. I EVENTUALLY MADE IT HOME WITHOUT INCIDENT. HAD IT CHECKED AND WAS TOLD IT POSSIBLY HAD AN ELECTRICAL FAILURE BUT CHANGE THE FUEL FILTER IN CASE IT WAS AN ISSUE WITH FUEL GETTING TO THE ENGINE. SO WE DID. IT RAN FINE AFTER THAT UNTIL ABOUT 3 MONTHS LATER. WE TOOK IT TO RUN ERRANDS WITH NO PROBLEM AND RETURNED HOME. WENT TO RUN TO THE GROCERY STORE AND THE VAN WOULD NOT GO INTO GEAR. IT WOULD START OK BUT NOT MOVE, WOULDN'T GO INTO DRIVE OR REVERSE. THANKFULLY IT WAS AT HOME WHEN IT HAPPENED AND NOT GOING DOWN THE ROAD LIKE THE FIRST TIME WHEN I HAD ALL 3 KIDS WITH ME. HAD IT TOWED TO A GARAGE WHERE THEY FOUND METAL SHAVINGS IN THE TORQUE CONVERTER. HAD A NEW ONE PUT IN AND IT RAN FINE FOR ABOUT 2 WEEKS. THEN WE FOUND CRACKS IN THE COIL PACKS AND HD THOSE REPLACED ALONG WITH ALL SPARK PLUGS. NOT SURE IF THAT IS RELEVANT TO THE TORQUE PROBLEM. SPENT $940.00 TO FIX THE TORQUE CONVERTER AND ANOTHER $240.00 TO FIX COIL PACKS AND SPARK PLUGS. THE TORQUE CONVERTER IS A RECALL ON THE '04 AND '05 AND THE SAME NEEDS TO BE DONE WITH THE '06'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454257April 5, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT WAS ABLE TO SAFELY COAST TO A STOP. THE VEHICLE WAS PUSHED HOME BY ANOTHER VEHICLE. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE ENGINE SEIZED IN ADDITION TO THE TRANSMISSION FAILURE. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER, NOR HAD IT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 90,000. UPDATED 04/27/12*LJ THE CONSUMER WAS INFORMED, THE TRANSMISSION COULD NOT BE LOOKED AT, UNTIL THE ENGINE WAS REPLACED. UPDATED 04/27/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454038April 4, 2012
POWER TRAIN
WHILE DRIVING ON I20 THE VAN LOST POWER, WHILE TRYING TO PULL OVER IT PICK BACK UP AND CONTINUED. AFTER CHANGING FUEL FILTER AND PUMP IT IS STILL DOING THE SAME THING. ON GOING UP HILL OR PASSING OTHER VEHICLES IT WILL STILL LOSE POWER. TOO SCARED TO DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454135April 4, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 12V006000. THE CONTACT WAS THEN INFORMED BY THE DEALER THAT THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE PARTS NEEDED FOR REPAIRS WERE NOT READILY AVAILABLE AND WOULD NOT BECOME AVAILABLE UNTIL JUNE 2012. THE CONTACT WAS NOT PLEASED WITH THE TIME EXPECTANCY OF HAVING THE RECALL DEFECT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453988April 3, 2012
ELECTRICAL SYSTEM, STRUCTURE
PCM WET AND ENGINE WILL DIE WHEN UNDER LOAD. TURN ON POWER OPTION WILL CAUSE THE ENGINE TO DIE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454002April 3, 2012
ELECTRICAL SYSTEM, STRUCTURE
WATER KEEPS GETTING INTO THE PCM. COMMON PROBLEM WITH THIS VEHICLE. VAN WILL STALL OUT, NOT HAVE POWER IN DRIVE OR REVERSE, AND ANYTHING ELECTRICAL ACTS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453791April 2, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE TRAVELING 30 MPH, THE CONTACT NOTICED THAT THE FRONT SUSPENSION AND AXLE HAD SUDDENLY SEPARATED FROM THE VEHICLE, CAUSING THE VEHICLE TO CRASH INTO A PARKED VEHICLE. NO ONE WAS INJURED DURING THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. THE CURRENT AND THE FAILURE MILEAGES WERE 87,308. UPDATED 05/10/12*LJ THE CONSUMER STATED WHILE DRIVING, THE RIGHT TIRE ON THE PASSENGER SIDE OF HIS VEHICLE SIMPLY COLLAPSED. THERE WAS A LOUD BANG AS THE FRONT SIDE DROPPED GOUGING THE HUB CAP AND THE METAL WHEEL INTO THE ASPHALT LEAVING A NARROW STRIP IN BETWEEN MY WHEEL AND THE ANOTHER VEHICLE THAT WAS DOUBLE PARKED. HIS VEHICLE CONTINUED TO GOUGE THE ASPHALT AND THEN STOPPED. THE COLLAPSED TIRE DID RUB THE LEFT LOWER SIDE SPORT TRIM OF THE OTHER VEHICLE WHICH LEFT BLACK RUBBER MARKS ON THE DOUBLE PARKED VEHICLE. THE CONSUMER STATED HIS SPEED WAS ABOUT 25 MPH AND AS HELD THE STEERING WHEEL, THE AIR BAG DEPLOYED, WITH SUCH GREAT FORCE IT SHATTERED THE WINDSHIELD. THE VEHICLE WAS TOTALED. THE CONSUMER STATED THE POLICE REFUSED TO MAKE A REPORT AS THERE WERE NO INJURIES. UPDATED 07/12/12
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10453826April 2, 2012
SEATS
OPEN INVESTIGATION PE11039. THE THIRD ROW FRONT SEAT ANCHOR IS SECURED TO THE REAR WHEEL WELL. ON THE DRIVER SIDE, THE AREA OF THE WHEEL WELL WHERE THE SEAT ANCHOR IS LOCATED COMPLETELY RUSTED OUT OF OUR VAN AND DETACHED, LEAVING A GAPING HOLE IN THE WHEEL WELL. ON THE PASSENGER SIDE, RUST IS APPARENT IN THE SAME AREA, THOUGH THE ANCHOR HAS NOT YET SEPARATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453853April 2, 2012
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
I JUST RECEIVED A SAFETY RECALL NOTICE 11S25 / NHTSA RECALL 12V-006 EVERYTIME I DRIVE MY VAN IT DOES NOT SEEM TO WANT TO ACCELERATE OR MAINTAIN SPEED. I HAVE TAKEN IT TO THE MECHANIC AND I WAS TOLD THAT I NEEDED TO HAVE A NEW EGR VALVE PUT ON, SO I DID. THAT DID NOT FIX THE PROBLEM AND I WAS TOLD NEW SPARK PLUGS AND WIRES SO I HAD THEM REPLACE, THAT DID NOT FIX THE PROBLEM. THEN I WAS TOLD THAT I MAY NEED A NEW FUEL FILTER, SO I HAD IT REPLACED AND ONCE AGAIN THAT DID NOT SOLVE THE PROBLEM. THIS IS THE ONLY VEHICLE I HAVE AND I AM A SINGLE MOM TO TWO YOUNG CHILDREN. I AM WORRIED THAT WHILE I AM DRIVING I WILL LOSE ALL POWER AND WILL BE HIT BY ANOTHER VEHICLE. MY VAN NEVER WANTS TO GO OVER 40 MPH AND ONCE IT DOES REACH THAT SPEED IT WILL NOT MAINTAIN AND SOMETIMES MAKES AN ODD NOISE. I PULLED ONTO THE BY-PASS THE OTHER DAY AND MY VAN WOULD NOT ACCELERATE RIGHT AWAY... THANK GOD THAT THE TRUCK BEHIND ME WAS ABLE TO PASS ME ON THE SHOULDER. THERE HAVE BEEN A COUPLE OTHER TIMES WHEN MY VAN WOULD NOT GAIN SPEED AND I WOULD HAVE TO PULL OVER SO THAT THE VEHICLES BEHIND ME COULD PASS. SO IN A NUT SHELL THE PROBLEMS ARE AS LISTED: 1.) VAN WILL NOT ACCELERATE OR MAINTAIN SPEED 2.) WHEN I PRESS ON THE GAS PEDAL THERE IS OFTEN A PINGING / KNOCKING SOUND I JUST WANT TO KNOW WHAT I NEED TO DO TO GET THIS PROBLEM FIXED AND NOT BE OUT ANY MORE MONEY. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453689April 1, 2012
POWER TRAIN
RECURRENT INTERMITTENT PROBLEMS WITH SLIPPING TRANSMISSION. PROBLEM HAS BECOME INCREASINGLY WORSE. WAITING FOR CATASTROPHIC FAILURE WITH THIS KNOWN FORD TRANSMISSION PROBLEM. I WILL PROBABLY DIE,WHEN THIS(TRANSMISSION) FAILS AND PUTS ME IN THE PATH OF A SPEEDING VEHICLE; GIVING ME NO CHANCE TO GET OUT OF THE WAY. A 6 YEAR OLD VEHICLE SHOULD NOT HAVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453712April 1, 2012
ELECTRICAL SYSTEM, POWER TRAIN, WHEELS
ISSUES NOTICED WITH ELECTRICAL SYSTEMS WITHIN A YEAR OF PURCHASING BRAND NEW VEHICLE. DEALERSHIPS NEVER FOUND ANYTHING WRONG. WHILE DRIVING DOWN THE ROAD, VEHICLE WOULD LOSE POWER. RADIO WOULD GO OUT, ALL LIGHTS ON DASHBOARD WOULD GO OUT ETC. THEN ALL OF A SUDDEN THEY'D ALL COME BACK ON AS IF NOTHING HAPPENED. NOTICED MOSTLY DURING RAINY AND HUMID DAYS. THEN ONCE IN A WHILE VAN WOULD CHUG AND ACT DOGGY. IN DECEMBER 2008, WHILE DRIVING DOWN A BUSY CITY STREET, VAN JUST STOPPED "DRIVING" AND WOULD REV. DIDN'T HAVE MONEY TO FIX UNTIL APRIL OF 2009 SO IT SAT IN OUR DRIVEWAY. HAD IT TOWED TO TRANSMISSION SHOP AFTER CALLING FORD DEALERSHIP AND WAS TOLD IT WAS DOUBLE THE COST FOR THEM TO FIX. TRANSMISSION SHOP TOLD ME THAT THE SPLINES STRIPPED OFF THE TORQUE CONVERTER CAUSING THE TRANSMISSION TO FAIL. REPAIR COST FOR TRANNY REBUILD #1: $1,830.97. SHORTLY AFTER, THE A/C STOPPED WORKING (SUMMER 2009). REPLACED CONDENSER FOR PRICE OF PARTS AS NEIGHBOR WHO'S A TECHNICIAN PROVIDED FREE LABOR. VAN RAN OKAY FOR ABOUT A YEAR. THEN IN SUMMER 2010, STARTED RUNNING SLUGGISHLY AGAIN AND STILL HAD ISSUES WITH POWER LOSS (AS STATED IN BEGINNING). FOUND INFO ONLINE ABOUT EVERYONE HAVING ISSUES WITH PCM SO REPLACED THAT AS WELL FOR $500. WORKED FOR A COUPLE MONTHS BUT THEN IN DECEMBER 2010 VAN STARTED HAVING ISSUES WITH POWER LOSS AGAIN AND CHUGGING. LITTLE DID I KNOW, THIS WAS THE START OF THE TRANNY BEGINNING TO FAIL AGAIN! JULY 2, 2011 TRANNY FAILED AGAIN. DOING 50MPH IN ROAD CONSTRUCTION ZONE. AGAIN, TOLD BY TRANSMISSION SHOP (DIFFERENT SHOP AS WE WERE 9.5HRS FROM HOME), THAT THE TORQUE CONVERTER FAILED AGAIN AND TRANNY NEEDED TO BE REBUILT. COST TO REBUILD TRANNY #2: $1,850.00. STILL HAVING ISSUES WITH SLUGGISHNESS, THINKING WATER GETTING INTO PC STILL. TIRE PRESSURE LIGHTS HAVE BEEN ON FOR YEARS, HAVING ISSUES WITH SLIDING DOORS, BACK UP SENSORS, A/C ETC. I'M TIRED OF THIS LEMON!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453743April 1, 2012
POWER TRAIN
TRANSMISSION POWER FAILURE- SINCE IT WILL NOT SHIFT. I CONTACTED FORD-WAS TOLD TO TAKE IT TO DEALER FOR RECALL REPAIR.. THEY SAID CONVERTER REPLACEMENT. BUT NO PARTS- DON'T KNOW WHEN? BRING 4-1-12 AND LEAVE IT. I ASKED ,WHAT WILL YOU DO? I SAID WAS RUNNING FINE TILL THIS- WHAT IF CONVERTER DOESN'T FIX? SORRY; THAT'S ALL WE CAN DO. I ASKED; W/ THE TRANS OUT WHY WOULDN'T YOU FIX IT? WELL WE DON'T HAVE THE TRANS OUT -OUR MECH KNOWS HOW TO MAKE THE CHANGE W/O REMOVING IT! IF IT IS NOT RIGHT -THEN WHAT? THEN IT MIGHT COST YOU 2,000.00 OR MORE FOR A TRANSMISSION! WE ARE 80 PLUS YEARS OLD- WE LIVE ON LITTLE SOCIAL SECURITY AND PUBLIC AID.. I AM DISABLED WITH PROBLEMS - OUR ONLY MEANS OF TRANSPORTATION TO DOCTORS ,ECT FREQUENTLY.. I CAN'T PAY FOR THIS FAULTY TRANS AND CAN'T BE W/O CAR, WAITING TILL ???? THE LOCAL TRANS SHOPS SEEM TO HAVE NO TROUBLE GETTING THESE PARTS AT ALL. I JUST HAVE NO MONEY TO PAY THEM!!PLEASE HELP IF YOU CAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453659March 31, 2012
POWER TRAIN
WHILE DRIVING UP A VERY STEEP HILL MY POWER TRAIN/ TOURQE CONVERTER LET GO. I KNOW THIS BECAUSE I HAD IT TOWED TO MY LOCAL FORD DEALER AND IT HAD TO BE REPLACED. AT THIS TIME THERE WAS NOT A RECALL. NOW ITS 2012 AND THERE IS A RECALL NOTICE. I PAID OVER $1500.00 TO REPAIR AND REPLACE. I THINK THAT THE FORD DEALER THAT REPAIRED MY 2004 FORD FREESTAR SE SHOULD PAY ME BACK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453299March 28, 2012
POWER TRAIN, STEERING, ELECTRICAL SYSTEM
ON SEPTEMBER 21, 2011 I NOTICED THAT MY 2005 FORD FREESTAR WAS HESITATING WHEN I PULLED OUT OF A PARKING SPOT IN FRONT OF MY HOME. I WAS ABLE TO GET TO MY FINAL DESTINATION, A LOCAL SUPERMARKET, WITHOUT INCIDENT BUT COULD TELL THAT THE CAR WAS NOT SHIFTING GEARS AS SMOOTHLY AS I WAS ACCUSTOMED TO. ON THE RETURN TRIP HOME, UPON MERGING ONTO THE EXPRESSWAY I TYPICALLY TAKE, MY FREESTAR'S ENGINE BEGAN TO SPUTTER THEN IMMEDIATELY SHUT DOWN. ALL POWER TO THE ENGINE WAS LOST. POWER STEERING WAS LOST AS WELL MAKING THE CAR IMPOSSIBLE TO MANEUVER. THE ELECTRICAL SYSTEM COMPLETELY SHUT DOWN AND I WAS FORCED TO COME TO A COMPLETE STOP, SHIFT INTO PARK AND REENGAGE THE IGNITION. FROM THAT POINT ON, UNTIL I ARRIVED HOME, THE FREESTAR WOULD NOT SHIFT BEYOND SECOND GEAR. IF I MADE AN ATTEMPT TO ACCELERATE, AGAIN THE ENGINE WOULD SPUTTER AND ALL POWER TO THE ENGINE, POWER STEERING AND ELECTRICAL SYSTEMS WOULD SHUT DOWN COMPLETELY. I MANAGED TO GET HOME THAT DAY BY STOPPING AND RESTARTING MY FREESTAR WHAT I CAN ONLY ESTIMATE TO BE 50 TO 75 TIMES. THE MOST HARROWING PART OF THIS EXPERIENCE WAS THE LOST OF POWER AND CONTROL WITHOUT WARNING. PRIOR TO THIS DAY, I HAD NEVER EXPERIENCED ANYTHING REMOTELY LIKE THIS WITH THE FREESTAR, AND THEN FROM ONE DAY TO THE NEXT, I WAS HELPLESS ON THE EXPRESSWAY EXPECTING A FATAL COLLISION WITH AN UNSUSPECTING DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453219March 27, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 FORD FREESTAR. THE CONTACT STATED THAT ALL OF THE WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT THE EXTERIOR AND INTERIOR LAMPS WERE FLICKERING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT ECM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 140,000. UPDATED 5/7/12 *CN UPDATED 05/30/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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