Ford Focus Complaints

22,326 consumer complaints on file.

#10067846April 26, 2004
AIR BAGS:FRONTAL, EQUIPMENT:OTHER:LABELS
DURING A AUTO COLLISION THE AIRBAGS IN MY 2000 FORD FOCUS SE DID NOT DEPLOY. I HIT A DIVIDER WITH MY FRONT END AND MY AIRBAGS DID NOT WORK. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10067773April 25, 2004
FUEL SYSTEM, OTHER
MY 2001 FORD FOCUS EXHIBITS ALL THE SYMPTOMS OF THE FAULTY FUEL MODULE. HOWEVER, WHEN I CONTACTED FORD, THEY SAID THAT MY VIN WAS NOT ONE OF THE VEHICLES AFFECTED. I'D LIKE THE FUEL MODULE REPLACED, AS IT IS FAULTY. CAN YOU PLEASE HELP ME?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067745April 24, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I JUST BOUGHT A USED 2001 FORD FOCUS AND HAD TO PAY TO REPLACE THE IGNITION CYLINDER. THE CAR ONLY HAS 40,000 MILES AND I THINK THAT A PART THIS EXPENSIVE SHOULD LAST LONGER. I SEARCHED FOR OTHER PEOPLE WITH THE SAME PROBLEM AND FOUND MANY FRUSTRATED FOCUS OWNERS WHO ARE HAVING THE SAME PROBLEM. I THINK THIS PART SHOULD HAVE A LONGER WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067753April 24, 2004
TIRES:TREAD/BELT, TIRES
CONTINUOUS FRONT END VIBRATION. 1 TIRE BLOWOUT AT 5,000 MILES, ANOTHER BLEW A BELT AT 14,000 MILES. FIRESTONE FIREHAWK 205, 50 R16. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067709April 23, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CAR CUT OFF AT INTERSECTION IN PHILADELPHIA, IT WOULDN'T ACCELERATE AND ACTED AS IF IT HAD RUN OUT OF GAS. WHEN I RESTARTED IT, IT WOULD GO ABOUT 4 BLOCKS AND SHUT OFF AGAIN. I DID THIS 5X BEFORE I ACTUALLY GOT HOME. ALSO, THE INTERIOR DASH AREA WAS VERY HOT. I ALMOST CALLED THE FIRE DEPT., BUT THERE WASN'T A FIRE. INVESTIGATION DATE CLOSED 1/16/04 PER NHTSA AND VEHICLE WAS SOLD TO ME 2/16/04. I WAS NOT TOLD OF ANY SUCH PROBLEMS WITH THE VEHICLE PRIOR TO PURCHASE. DEALER DOES NOT WANT TO ACCEPT RESPONSIBILITY. MY 2D PAYMENT IS DUE MAY 1ST TO AMERICREDIT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067714April 23, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT
IGNITION CYLINDAR FROZE, RENDERING THE KEY UNABLE TO BE TURNED. TOWED TO HAVE FIXED AND CYLINDAR WAS REPLACED WITH NEW FORD PART. THIS IS THE 2ND CYLINDAR SINCE I BOUGHT THE CAR...THE 1ST TIME THE KEY WAS STUCK AND WOULDN'T COME OUT OF THE CYLINDAR. TWO DAYS AFTER GETTING THE CAR FIXED, IT HAPPENED A AGAIN WHERE THE CYLINDAR FROZE. THE TUMBLERS ARE OF AN INFERIOR AND DEFECTIVE DESIGN AND IT IS UNLIKELY THERE IS A PERMANENT REMEDY WITHOUT A DESIGN IMPROVEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067715April 23, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
I RECEIVED A NOTICE FROM FORD PROGRAM 03N01 POSSIBLE ENGINE STALLING IN MY 2000 FOCUS. IT SAYS THE ENGINE MAY STALL WHILE GOING AROUND CORNERS BECAUSE OF A DEFECTIVE FUEL PUMP FILTER. MY CAR DID STALL OUT ON THE HIGHWAY WHILE TAKING A RIGHT ON A HIGHWAY OFF RAMP. WHEN I TOOK MY VEHICLE DOWN TO MY LOCAL FORD DEALERSHIP, I WAS TOLD THAT SINCE MY CAR HAD A "BRANDED" OR REPAIRED TITLE, I WAS NOT ELIGIBLE FOR THE REPAIR. I THEN CONNECTED FORD DIRECTLY THROUGH THEIR WEBSITE. I RECEIVE A CALL A FEW DAYS LATER AND THEY STILL STATED THAT THEY COULD NOT REPAIR THE VEHICLE FOR ME. I MADE A POINT TO TELL THEM THAT THE DAMAGE TO THE VEHICLE OCCURRED IN THE FRONT, FAR AWAY FROM THE FUEL PUMP FILTER IN THE GAS TANK IN THE REAR OF THE VEHICLE. THEY SAID ONLY RECALLS WITH A S IN THEM, FOR SAFETY, CAN BE DONE ON REPAIRED VEHICLES. I AND MOST PEOPLE WOULD THINK THAT A CAR STALLING ON THE HIGHWAY BECAUSE OF A DEFECT PART IS CONSIDERED A SAFETY ISSUE. I AM DISPUTING THE FACT THAT THIS RECALL SHOULD BE CONSIDERED AN N RECALL INSTEAD OF AN S. I HAD A RECALL REPAIR PREFORMED ON THE CAR A COUPLE MONTHS AGO. I THINK IT MY HAVE HAD SOMETHING TO DO WITH REROUTING THE BATTERY CABLE. HOW CAN THE POSSIBILITY OF A FIRE BE A GREATER RISK THAN A CAR THAT ACTUALLY STALLS ON THE HIGHWAY? I DO NOT UNDERSTAND WHO DESIGNATES THE TYPE OF RECALL THAT A PARTICULAR PROBLEM IS CATEGORIZED AS AND WHY THEY MADE THIS ONE A N AND NOT AN S RECALL. JUST BECAUSE A CAR HAS A REPAIRED TITLE AND HAD BEEN INSPECTED AS SAFE FOR THE ROAD BY THE STATE OF NEW YORK DOES NOT MEAN THAT ITS DRIVER SHOULD BE DISCRIMINATED AGAINST AND NOT ALLOWED TO HAVE REPAIRS MADE THAT CAN PREVENT POSSIBLE ACCIDENTS AND INJURIES. ALSO, I PERSONALLY MADE THE REPAIRS TO THE VEHICLE AND BROUGHT IT THROUGH INSPECTION. I HAVE PICTURES SHOWING EVERY REPAIR MADE AND THEY DO NOT INVOLVE ANY REPAIRS IN THE REAR OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071482April 23, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
DRIVER IS NOT ABLE TO TURN THE KEY IN THE IGNITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067703April 22, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY 2001 FORD FOCUS STARTED HAVING PROBLEMS WHEN I WOULD PUT MY KEY IN THE IGNITION AND IT WOULDN'T TURN , IT WOULD TAKE SEVERAL MINUTES FOR MY CAR TO TURN ON. EVENTUALLY AFTER SEVERAL ATTEMPTS TO TURN THE KEY IT NEVER DID, AND I WAS FORCED TO TOW MY CAR HOME. I WILL HAVE TO PAY OUT OF MY OWN POCKET TO TOW IT TO THE DEALERS AND THEY SAID THAT THE COST TO FIX WILL RANGE FROM $350-600. I AM A SINGLE MOTHER WITH TWO KIDS ON A LIMITED INCOME, THERE IS NO WAY I WILL BE ABLE TO AFFORD THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067637April 22, 2004
VISIBILITY:SUN/MOON ROOF ASSEMBLY
FORD SPORT KA HAS PRODUCED A COMMERCIAL SHOWING A CAT BEING DECAPITATED AS ITSHEAD IS LOOKING INTO THE VEHICLE VIA THE POWER SUN ROOF.*AK AS THE SUNROOF CLOSES THE CAT'S HEAD IS SEVERED. THIS COMMERCIAL WHILE MEANT TO BE HUMOROUS ONLY TO FORD CLEARLY DEMONSTRATES THE CLEAR DANGER OF SERIOUS INJURY AND DEATH TO PETS AND CHILDREN. I FORMALLY REQUEST THAT THIS COMMERCIAL BE SCENE AND REVIEWED AS A DEMONSTRATION BY FORD THAT IT'S SUNROOFS ON THIS VEHICLE AND POSSIBLY OTHER FORD VEHICLES IS INHERANTLY UNSAFE TO CHILDREN BUT NOT PROVIDING A RESISTANCE MECHANISM THAT WOULD RETRACT THE MOVING ROOF WHEN MET WITH RESISTANCE E.G. A CHILDS HEAD OR BODY PART.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10067663April 22, 2004
TIRES, TIRES:TREAD/BELT
BOUGHT 2003 FORD FOCUS AUGUST 2003; MARCH-APRIL 2004 HEARD THUMPING NOISE OFF REAR TIRES. (PLEASE NOTE: I PUT ON 3,000 MILES MONTHLY AND CHANGE MY OIL MONTHLY AS WELL AS ROTATE MY TIRES EVERY OTHER OIL CHANGE.) TREADS ARE WEARING IN COASTER SIZE SPOTS, BUT UNDER 25%. GOODYEAR IS REPLACING ONLY ONE TIRE UNDER THE "WARRANTY" "NUISANCE" CLAUSE. WILL MONITOR ALL TIRES. THE OLD TIRE IS WAVY, UNLIKE THE OTHERS, WHICH ARE FINE THUS FAR. GY SUGGESTED POSSIBLE SUSPENSION, BUT DOUBTED DUE TO THE YOUTH OF THE CAR AND TIRES AND ALSO SUGGESTED ALIGNMENT. HAD THE NEW TIRE PUT ON...FREE..AND HAD A "FREE" ALIGNMENT ANALYSIS PERFORMED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067554April 21, 2004
FUEL SYSTEM, OTHER:DELIVERY
I WOULD LIKE TO REPORT THAT MY 2000 FORD FOCUS HAS STALLED MULTIPLE TIMES IN INTERSECTIONS AND ON THE ROAD AND IS NOW BEING SERVICED TO REPAIR THE PROBLEM. I WOULD LIKE TO KNOW IF IT IS SAFE FOR ME TO CONTINUE DRIVING THE CAR CONSIDERING THE PROBLEM?*AK PLEASE LET ME KNOW? BEST WISHES JUDAH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068601April 21, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE KEY WOULD GET STUCK IN THE IGNITION SWITCH . VEHICLE WAS TOWED TO THE DEALERSHIP FOR REPAIR, AND TECHNICIAN REPLACED THE IGNITION CYLINDER, WHICH WAS THE SECOND REPAIR FOR THE SAME PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067611April 21, 2004
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS. MY KEY HAS GOTTEN STUCK IN THE IGNITION AND HAS HAD TO BE REPARIED THREE TIMES IN THE PAST THREE YEARS. EACH TIME I AM STRANDED AND NEED TO BE TOWED. ONCE I PAID $700.00 AND THIS CURRENT FIXING WILL BE $450.00 AT THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068565April 20, 2004
ELECTRICAL SYSTEM:IGNITION, SUSPENSION
VEHICLE FAILED AFTER BEING REPAIRED. PH THE VEHICLE WAS SIDE SWIPED IN CHICAGO WHERE THE SALES DEALER CLAIMED TO HAVE MADE REPAIRS. THE VEHICLE WAS TRANSPORTED TO FLORIDA WHERE IT FAILED. THE VEHICLE WAS BARELY DRIVEN, AND HAD ONLY 10 MILES ON IT WHEN IT WAS PURCHASED. THE CONSUMER WAS UNABLE TO TURN THE IGNITION. THE CYLINDER WAS REPLACED. *SC THE LEFT FRONT STRUT AND SWAY BAR LINK WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068571April 20, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE WOULD STALL AND LOSE POWER WHILE DRIVING. *PH ADJUSTMENTS WERE MADE, BUT THE CONSUMER WAS INFORMED THAT THE FUEL PUMP MAY BE NEEDED IF THE PROBLEM PERSISTS. RECALL# 03V482000 *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067478April 20, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING ON THE FREEWAY AT 60 MPH ACCELERATOR PEDAL STUCK. WHEN THIS OCCURRED VEHICLE ACCELERATED TO 90 MPH. THERE WAS NO VEHICLE IN FRONT OF THE CONSUMER ,SO HE WAS ABLE TO PULL OFF THE FREEWAY BY PUTTING THE VEHICLE IN NEUTRAL AND COASTING TO A STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066555April 20, 2004
SUSPENSION:REAR
MY REAR WHEEL BEARINGS FAILED TWICE. THE FIRST TIME THEY FAILED AT 8,000 MILES AND WERE REPALCED BY THE DEALER UNDER A RECALL PRGRAM. THE SECOND TIME, WHICH IS THE BASIS FOR THIS COMPLAINT, THEY FAILED AT 43,000 MILES (THIS IS ONLY 35,000 MILES LATER). THE DEALER CHARGED ME TO HAVE THEM REPLACED DESPITE THE FACT THAT HE CONCEDED THAT IT WAS PREMATURE BEARING WEAR. BOTH TIMES I HEARD A LOUD GRINDING NOISE COMEING FROM MY REAR WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065106April 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 40 MPH, THE VEHICLE REVVED. THE REVVING CONTINUED FOR ABOUT 30 SECONDS, THEN RETURNED TO NORMAL. THE VEHICLE WAS EXAMINED BY THE DEALER WHO FOUND THAT A NEW TRANSMISSION WAS NEEDED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055305April 20, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE VEHICLE'S ENGINE STALLED AND HESITATED. WHEN DRIVING ABOUT 40-45 MPH THE VEHICLE SURGED AND STALLED AGAIN. THIS PROBLEM IS CURRENTLY BEING RECALLED. *NM *MR *SC THE WORKED HAD NOT BEEN PERFORMED, BECAUSE THE CONSUMER WAS TOLD THERE WAS A 75. CHARGE TO PERFORM A TEST ON THE FULE PUMP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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