Ford Focus Complaints

22,326 consumer complaints on file.

#10065999April 12, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
THE IGNITION OF MY 2000 FORD FOCUS HAS FROZEN REPEATEDLY ONLY TO START WORKING AGAIN SEVERAL MINUTES LATER. IT RECENTLY HAS NOT STARTED WORKING AGAIN AND I AM HAVING TO PAY $200 TO HAVE THE IGNITION REPLACED. THIS I DISMISSED AS SIMPLY ONE OF THE DOWN SIDES OF BUYING A USED CAR. HOWEVER, AFTER SEARCHING FORUMS ONLINE AND SPEAKING WITH A LOCAL DEALERSHIP I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH ALL 2000/2001 FORD FOCUS MODELS. THE PERSON WHO CAME TO TOW MY CAR TO THE DEALERSHIP INFORMED ME THAT HE RESPONDS TO 10-15 CALLS A WEEK DUE TO THE SAME EXACT PROBLEMS WITH THIS MAKE AND YEAR OF VEHICLE. I WAS DIRECTED TO THE NHTSA WEBSITE BY ONE OF THE INTERNET FORUMS AND WAS SHOCKED TO FIND HOW MANY DEFECTS HAD BEEN SITED WITH THIS PARTICULAR CAR MAKE/MODEL HOWEVER, THIS WAS NOT AMOUNG THEM. THIS APPEARS TO BE THE MOST COMMON PROBLEM OCCURING WITH THIS MAKE/MODEL OF CAR AS WELL. I JUST HOPE TO NEVER BE IN A SITUATION WHERE I NEED TO BE SOMEWHERE ASAP AND MY IGNITION SUDDENLY DECIDES NOT TO TURN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065887April 10, 2004
TIRES:SIDEWALL
I HAVE HAD BULGES DEVELOP IN THE SIDEWALL OF TWO FIRESTONE FIREHAWK GTA 02 TIRES THAT CAME AS ORIGINAL EQUIPMENT ON A 2003 FOCUS ZX3 HATCHBACK. THE FIRST TIRE BULGED AT 3800 MILES AND THE DEALER RELUCTANTLY REPLACED THAT TIRE. NOW AT 11,500 MILES A SECOND TIRE HAS A BULGE IN THE SIDEWALL. THE FIRST BULGE I ATTRIBUTED TO A MANUFACTURING DEFECT. NOW THAT THE SECOND TIRE HAS BULGED, AND MANY OTHERS REPORT SIMILAR PROBLEMS, I THINK FIRESTONE HAS ANOTHER BIG PROBLEM DEVELOPING. FORD/FIRESTONE SHOULD BE MADE TO REPLACE ALL OF THESE TIRES AT NO COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065905April 10, 2004
STRUCTURE:BODY:TRUNK LID, TIRES:TREAD/BELT
WATER LEAK INTO THE TRUNK FROM BODYSEAM, AND WATER LEAK INTO THE PASSENGER SIDE FRONT FLOOR FROM COWL PANEL SEAMS AND FRESH AIR VENT::: FUEL PUMP - ELECTRIC ( IN TANK ) REPLACE::: VEHICLE HAS A BAD JERKING PROBLEM, SERVICE DEPT. CAN'T CORRECT PROBLEM::: LR WINDOW SCRATCHED REPLACED WINDOW::: REAR VIEW MIRROR DOOR MOUNT REPLACED::: PREMATURE TIRE WEAR::: ECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065832April 9, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION FREEZES AND WON'T TURN. HAVE HAD TO HAVE THE VEHICLE TOWED TO DEALERSHIP TWICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066785April 8, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 35 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A REAR END CRASH. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY. CONSUMER HAD THE VEHICLE TOWED TO DEALER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10066822April 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 30 MPH TRANSMISSION SLIPPED GEARS. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066844April 8, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
WHILE DRIVING ENGINE CHECK LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER RECEIVED A RECALL NOTICE FOR REPLACEMENT OF THE FUEL RAIL PUMP ASSEMBLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065790April 8, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION CYLINDER / LOCK SEIZED AND PREVENTED VEHICLE FROM STARTING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061789April 8, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
NHTSA RECAL 03V482000 CONCERNING STALLING. RECALL REMEDY WAS PERFORMED ON FEBRUARY 17,2004. SINCE THEN, VEHICLE HAS STALLED FOUR TIMES. WHILE ACCELERATING VEHICLE HESITATED, AND THEN STALLED IN THE MIDDLE OF AN INTERSECTION. CONSUMER CONTACTED THE DEALER WHO CHARGED THE CONSUMER TO DO A DIAGNOSTIC TEST.*AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062860April 8, 2004
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER COMPLAINED ABOUT UNEXPECTED ACCELERATION. CONSUMER STATED VEHICLE RUMBLED AS IT ACCELERATED. WHEN THE BRAKES WERE APPLIED VEHICLE WOULD NOT STOP. VEHICLE BEGAN TO SURGE FORWARD. DRIVER PUT THE VEHICLE IN PARK SO THAT IT WOULD COME TO A STOP. VEHICLE WAS TOWED TO THE DEALER. HOWEVER, DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. *AK CONSUMER BROUGHT VEHICLE TO ANOTHER DEALER FOR A SECOND OPINION, AND WAS TOLD THAT NOTHING WAS WRONG WITH THE VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065675April 7, 2004
ELECTRICAL SYSTEM:STARTER ASSEMBLY, SUSPENSION:FRONT, VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM:WIRING
IN THE LAST SIX MONTHS THE TRANSMISSION HAS STARTED TO LEAK FLUID (PAID TO FIX THAT), I GET A LETTER ABOUT A RECALL FOR THE FUEL PUMP TAKE IT IN AND GET THAT FIXED ON THE WAY TO WORK STRAIGHT FROM THE DEALERSHIP ONE OF THE GUYS I WORK WITH COMMENTS ON MY BRAKE LIGHTS STAYING ON, MY BRAKE LIGHTS WILL NOW NOT GO OFF AND MY CRUISE CONTROL WILL NOT GO ON (PAID TO FIX THAT), THEN A FEW WEEKS LATER THE FRONT WHEEL FELL OFF! I WAS PULLING INTO MY PARENTS DRIVEWAY AND THE WHEEL JUST FELL OFF THEN SPENT THE ENTIRE DAY GETTING IT ON A TOW TRUCK AND GETTING IT OFF AT THE DEALERSHIP. THEN THE TECHNICIAN KEPT ASKING ME WHAT I HIT. REPEATEDLY I TOLD HIM WHAT HAPPENED AND HE FINALLY SAID THAT THAT COULDN'T HAVE HAPPENED UNLESS I HIT SOMETHING (PAID TO FIX THAT), NOW I GET IN MY CAR TO GET ME SOMETHING TO EAT AND MY KEY WILL NOT TURN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065676April 7, 2004
VEHICLE SPEED CONTROL:CABLES
I BOUGHT A 2000 FORD FOCUS ON MARCH 11 OF 2004 FOR MY DAUGHTER, I ASKED FOR A REPAIR TO BE MADE ON THE VEHICLE FROM THE DEALERSHIP I BOUGHT IT FROM BEFORE BUYING THE CAR, IT WAS SURGING AND HESITATING. I WAS TOLD IT WAS REPAIRED, THE VEHICLE DIDN'T DO THIS THE NEXT DAY WHEN I BOUGHT IT, ON MARCH 31 MY DAUGHTER PULLED IN TO JACK IN THE BOX, PARKED HER CAR, PUT THE CAR IN PARK, TOOK HER FOOT OFF THE BRAKE, THE CAR SURGED FORWARD THROWING HER INTO A CONCRETE WALL, THE AIRBAGS DEPLOYED, THE WINDSHEILD SHATTERED, THE FRON BUMPER IS TOTALLED, MY DAUGHTER HAS A THIRD DEGREE BURN ON HER RIGHT FOREARM RESULTING FROM THE AIR BAG. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10066780April 7, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING AT ANY SPEED VEHICLE STALLED. CONSUMER TRIED TO RESTART VEHICLE AND WAS ABLE TO START IT. HOWEVER, VEHICLE SUDDENLY SURGED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066646April 6, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
THE CONSUMER IS UNABLE TO OPEN THE VEHICLE DOORS WITH THE REMOTE. THE CONSUMER WOULD HAVE TO MANUALLY USE THE KEY TO ENTER THE VEHICLE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066662April 6, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE VEHICLE'S DRIVERSIDE AND PASSENGER SIDE DOOR HANDLES MALFUNCTIONED. AS A RESULT THE CONSUMER IS UNABLE TO GET INTO THE VEHICLE. THE CAUSE HAS YET TO BE DETERMINED. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065658April 6, 2004
ENGINE AND ENGINE COOLING:ENGINE
AFTER RESEARCHING DIFFERENT COMPLAINT SITES ON THE INTERNET I REALIZED I WASN'T THE ONLY ONE WITH THIS PROBLEM. I HAVE A 2000 FORD FOCUS SE. MY CAR OFTEN SHUTTERS WHEN I APPROACH A STOP. I TOOK IT TO MY DEALER AND THEY TOLD ME THAT IT IS A SERIOUS ENGINE PROBLEM, THAT THERE IS A SMALL WHOLE IN MY CYLINDER GASKET, AND THE WHOLE CYLINDER NEEDS TO BE REPLACED. THEY QUOTED ME $1,700 PLUS TAX FOR THIS WORK. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064539April 5, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY STEERING WHEEL LOCKED. THE KEY WILL GO INTO THE IGNITION (AND THE DINGING SOUND STARTS), BUT THE KEY WILL NOT TURN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064541April 5, 2004
SERVICE BRAKES, HYDRAULIC
TODAY IS THE FOURTH TIME MY CAR HAS BEEN TOWED FOR SERVICE FOR A RECURRING PROBLEM: BRAKE SENSOR FAILS AND CAR WON'T SHIFT OUT OF PARK - DISABLING THE VEHICLE. THIS PROBLEM LAST HAD ME STRANDED IN TENNESSEE. I FEEL THIS IS A VEHICLE FAILURE RATHER THAN DEALERSHIP FAILURE. I AM CONCERNED WHERE I WILL BE STRANDED NEXT. I BELIEVE MY CAR MIGHT BE A LEMON. I AM EXTREMELY CONCERNED THAT MY VEHICLE FAILS, IS REPAIRED AND FAILS AGAIN WITH NO WARNING. I AM SCARED TO DRIVE THE CAR NOT KNOWING WHERE I WILL BE NEXT WHEN IT DOES NOT WORK. I WOULD LIKE TO KNOW WHAT CAN BE DONE TO INSURE THIS PROBLEM IS FIXED; AND WHAT SHOULD BE DONE IN THE EVENT I CANNOT BE GUARANTEED THAT THIS PROBLEM WILL NOT OCCUR AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065493April 5, 2004
TIRES
BOTH FRONT TIRES AND RIMS BLEW OUT WHEN THE VEHICLE WENT OVER A SMALL POT HOLE. THIS OCCURRED WHILE DRIVING IN COLD WEATHER. THE TIRES WRE LOW PROFILE TIRES. THE TIRES WERE REPLACED. THE PROBLEM RECURRED ON THE PASSENGER SIDE FRONT TIRE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065531April 5, 2004
SEAT BELTS
WHILE DRIVING AT 45 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND COLLIDED WITH THE RIGHT FRONT END OF THE CONSUMER'S VEHICLE. DURING THE COLLISION, THE DRIVER'S SHOULDER BELT DID NOT LOCK PROPERLY. THE CONSUMER SUFFERED INJURIES TO THE HER RIGHT SHOULDER. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Ford Focus