Ford Focus Complaints

22,326 consumer complaints on file.

#10073915May 19, 2004
ELECTRICAL SYSTEM, INTERIOR LIGHTING, EXTERIOR LIGHTING
ELECTRICAL SYSTEM FAILED TO ILLUMINATE PROPERLY. THE INTERIOR AND EXTERIOR LIGHTS FAILED. THIS CAUSED POOR VISIBILITY FOR THE DRIVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072904May 19, 2004
SUSPENSION:REAR, WHEELS
PURCHASED CAR NEW MAY 2002. FOCUS ZTS. IN AUGUST TOOK CAR TO ONTARIO CANADA ON ROADTRIP FROM MISSOURI. WAY BACK FROM TRIP, NOTICED VIBRATIONS FROM BACK OF CAR AT HIGHWAY SPEED. DIDN'T THINK MUCH OF IT BECAUSE OF SIMILAR EXPERIENCE WITH ESCORT. TOOK CAR ON TRIP TO MYRTLE BEACH IN MAY 2003 AND THE VIBRATION WAS MORE THEN OBVIOUS AT 55MPH. WHEN RETURNED FROM TRIP TOOK CAR IN FOR SERVICE. DRIVER SIDE REAR BUSHING ON TIRE ARM WAS WORN. WHEEL WAS TILTED AND TIRE WAS WEARING WRONG. DEALERSHIP REPLACED ARM AND TIRE. TOOK CAR ON ANOTHER TRIP MARCH 2004 NOTICED EXTREME VIBRATION STILL COMING FROM SAME SIDE/BACK OF CAR. SHAKES PLASTIC BAGS IN BACKSEATS. VIBRATES DRIVER SEAT AND STEERINGWHEEL. BECAUSE MOST OF MY DRIVING IS ON REGULAR ROADS IT'S NOT SOMETHING THAT BECOMES OBVIOUS RIGHT AWAY. WILL BE TAKING CAR IN AGAIN ASAP. ALSO HAD A PROBLEM RIGHT AFTER PURCHASING THE CAR WITH THE PASSERNGER SIDE FRONT FLOOR WET AFTER HUGE RAIN. TOOK IT IN FOR REPAIR AND I DON'T THINK THERE HAS BEEN A NOTICEABLE PROBLEM SINCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072793May 18, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
HEAT SHIELD DROPPED WHILE DRIVING ON WEST RIDGE ROAD CAUSING SPARKS. IT RUPTURED THE FUEL LINE WHICH CAUSED THE FUEL TO SPEW ALL OVER THE ROAD. 911 CONTACTED, ROAD CLOSED AND TACO BELL WHERE THE VEHICLE WAS MOVED, WAS EVACUATED DUE TO THE MASSIVE FUEL LEAK AND FUMES. DEALERSHIP CONTACTED, TOW TRUCK PICKED UP VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073775May 18, 2004
VISIBILITY:GLASS, SIDE/REAR
WHEN THE VEHICLE WAS PARKED AND RUNNING, THE REAR WINDOW FELL THROUGH THE VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072824May 18, 2004
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
1. EVERYDAY CITY DRIVING WITH USE A TURNSIGNAL. CRACKING SOUNDS STARTED COMING FROM THE STEERING WHEEL. AND THE TURNING MECHANISM NOW FAILS TO TURN OFF AUTOMATICALLY. 2. THE TURN SIGNAL DOESNT TURN OFF AUTOMATICALLY AFTER TURNING OR PASSING. 3. PARTS WHERE PURCHASED BUT NEVER PUT ON, BECAUSE THE LABOR TO REPLACE THE BROKEN PART IS VERY EXPENSIVE, REQUIRING THE REMOVAL OF THE STEERING WHEEL/AIRBAG. 4. ACCORDING TO A FOCUS ENTHUSIAST SITE. THIS PROBLEM IS VERY COMMON PLACE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073851May 18, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING THE VEHICLE STALLED. THE DRIVER TRIED TO RESTART IT, BUT WAS UNSUCCESSFUL. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED THE FUEL PUMP DUE TO A MIXTURE OF GASOLINE AND CORROSION. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072713May 17, 2004
LATCHES/LOCKS/LINKAGES
I HAVE A 2003 FORD FOCUS. THE CYLINDER AND KEY DESIGN IS NO GOOD. LOTS OF FOCUS OWNERS HAVE THIS PROBLEM. THEY (FORD) SAY ITS BECAUSE THE KEYS WERE TO HEAVY OR SOMETHING BUT I ONLY HAVE MY CAR AND HOSUE KEY ON MY RING. NOW IN ORDER TO START THE CAR I NEED TO PLAY WITH THE KEY FOR 1 TO 15 MINUTES JUST TO GET THE CAR STARTED. IT WOULD COST ME AROUND $275 TO GET THIS PROBLEM FIXED. THIS SHOULD BE RECALLED BY FORD. I'VE ONLY HAD THE CAR FOR 15 MONTHS. (13 AT TIME OF FAILURE). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072719May 17, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CAR WAS DRIVING FINE, WENT SHOPPING AND WHEN I CAME OUT OF THE STORE, THE KEY WOULD NOT GO COMPLETELY INTO THE IGNITION. MY HUSBAND JIGGLED THE KEY AROUND HARD AND FINALLY GOT IT IN, BUT KEY WOULD NOT TURN AT ALL. I JUST FOUND OUT THIAT THIS IS A VERY COMMON PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072732May 17, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
LEFT REAR PASSENGER DOOR LATCH HAS FAILED TO FUNCTION. DOOR WILL NOT LATCH RENDERING THE VEHICLE UNSAFE TO TRANSPORT CHILDREN. THIS IS THE LATEST IN A HISTORY OF RECALLS AND COMPONENT FAILURES THAT LEAD ME TO CONSIDER SUING FORD UNDER NY'S LEMON LAW. I WAS IN THE PROCESS OF TRYING TO SELL THIS VEHICLE AND AM NOW UNABLE TO DUE TO THIS LATEST PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073721May 17, 2004
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING AT ANY SPEED DRIVER'S SEAT ROCKED FORCIBLY DURING ACCELERATION AND STOPPING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072770May 17, 2004
ELECTRICAL SYSTEM
I PURCHASED A 2000 FORD FOCUS FROM CARMAX IN MIAMI FL DURING THE LAST WEEFK OF JANUARY. IMMEDIATELY AFTER THE PURCHASE I EXPERIENCED MANY PROBLEMS. I HAVE BEEN IN AND OUT OF THE DEALERSHIP AND HAVE BEEN GIVEN THE RUN-AROUND. I LOST 12 HOURS OF WORK, BEEN LATE AND BEEN LEFT STRANDED BY THE FORD TWICE. I HAVE HAD ABOUT A DOZEN LOANERS AND AM CURRENTLY STILL IN ONE (4MONTHS LATER). I AM PAYING FOR A CAR THAT I DO NOT HAVE AND AS A RESULT I DO NOT WANT IT ANYMORE. I WANT SOMETHING ELSE.I NO LONGER WISH TO DO BUSINESS WITH CARMAX AND WANT THEM TO PURCHASE THE CAR BACK FROM ME. HOWEVER I AM NOT UPSIDE DOWN AND DO NOT FEEL THAT IS FAIR SINCE I HAVE ONLY HAD THE CAR ABOUT 14 DAYS SINCE I BOUGHT IT. I NEED HELP!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071910May 17, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE VEHICLE STALLED WHILE DRIVING BETWEEN 30 AND 50 MPH. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. THE MECHANIC REPAIRED THE FUEL PUMP ONCE, BUT THAT DID NOT RESOLVE THE PROBLEM. *LA THE CAUSE WAS DETERMINED BY THE DEALER AS A FAULTY ALTERNATOR. *SC THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072704May 16, 2004
ELECTRICAL SYSTEM:IGNITION
FORD FOCUS 2000 IGNITION KEY WOULD NOT START CAR....BIG PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072647May 15, 2004
ELECTRICAL SYSTEM:IGNITION
I HAD TO HAVE MY IGNITION SWITCH DRILLED OUT OF MY 2000 FORD FOCUS LAST YEAR SINCE THE KEY WOULD NOT EVEN ENTER. LESS THAN ONE YEAR LATER I HAD TO GET THE SWITCH REPLACED AGAIN SINCE I COULD NOT TURN IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072664May 15, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
OUR 2000 FORD FOCUS HAS HAD SO MANY PROBLEMS.THE MOST RECENT HAS BEEN AN ONGOING PROBLEM THAT HAS BEEN GETTING WORSE. IT STARTED WITH STALLING OUT OCCASIONALLY WHEN COMING TO A STOP OR MAKING A HARD RIGHT TURN AND USUALLY WHEN THERE WAS LITTLE GAS IN THE TANK. ABOUT A MONTH AGO OUR CHECK ENGINE LIGHT CAME ON AFTER WE FILLED THE TANK WITH GAS. SINCE THEN WEMORE FREQUENTLY EXPERIENCED HESITATION PROBLEMS AND STALLING. TWO WEEKS AGO OUR CAR STARTED HESITATING BADLY WHILE IDLING, CAUSING THE WHOLE CAR TO SHAKE AND THEN IT WOULD STALL, NO MATTER HOW MUCH GAS WAS IN THE TANK.IT ALSO HAS POWER SURGES MAINLY AT LOW SPEEDS. WE CALLED THOMASON FORD AND LET THEM KNOW OF THE PROBLEMS WE HAVE BEEN EXPERIENCING AND THAT WE RECIEVED A LETTER FROM FORD REGARDING THE FUEL PUMPBEING DEFECTIVE CAUSING THE FUEL FILTERS TO BECOME CLOGGED. WE TOOK OUR CAR IN TO HAVE THE FUEL PUMP REPLACED. WHEN WE PICKED UP THE CAR IS WORSE THEN WHEN WE TOOK IT IN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072676May 15, 2004
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL
SECOND IGNITION KEY CYLINDER HAS GONE OUT ON AUTO W/LESS THAN 28,000 MILES. BOTH WERE EXPENSIVE OUT OF WARRANTY REPAIRS AND OCCURRED WITHIN ONE YEAR. APPEARS YOU HAVE ABOUT 150 COMPLAINTS RE: THE SAME PROBLEM. WHAT DOES IT TAKE TO GET A RECALL? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072614May 14, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
WHEN THE HEAT IS ON (MAINLY) I GET A BURNING SMELL INSIDE MY CAR AND LOOKS LIKE SMOKE IS INSIDE ALSO. WAS CHARGED FOR THE ENGINE DIAGNOSTIC AT ONE PLACE WHO SAID IT MIGHT BE UNDER WARRANTY, SO I TOOK IT TO THE DEALERSHIP AND WAS CHARGED $120 FOR THEM TO SAY MY EMISSIONS CAN OR SOMETHING WAS CLOGGED. STILL WASNT THE PROBLEM AND NO ONE CAN FIGURE OUT WHERE THE BURNING IS COMING FROM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072612May 14, 2004
ELECTRICAL SYSTEM:IGNITION
MY KEY GOT STUCK IN MY IGNITION, BUT I FINALLY GOT IT OUT BUT THEN COULD NOT INSERT KEY. HAD TO GET IT TOWED AND WAS TOLD BY TOW DRIVER THAT WAS HIS 4TH PICKUP THAT WEEK OF THE SAME TYPE CAR AND SAME PROBLEM. I HAD TO GET IT FIXED MYSELF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073657May 14, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKE PADS AND ROTORS WEAR OUT PREMATURELY. WHEN THE BRAKE PEDAL IS DEPRESSED IT MAKES A METAL TO METAL NOISE. DEALERSHIP REPLACED THE BRAKE PADS AND ROTORS 3 TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072526May 13, 2004
STRUCTURE:BODY:TRUNK LID
THE TRUNK LID HAS RUST APPEARING ALONG THE CHROME TRIM PIECE AT ONLY 32000 MILES. VEHICLE IS STORED INDOORS. THIS WAS REPAIRED ONCE UNDER WARRANTY AND IT HAS RE-APPEARED EVEN WORSE (AT 35000 MILES). FORD WILL NOT REPLACE UNLESS PERFORATION OCCURS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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