Ford Focus Complaints

22,326 consumer complaints on file.

#10074457May 29, 2004
ELECTRICAL SYSTEM:IGNITION
THE IGNITION CYLINDER OF MY 2000 FORD FOCUS WAS FAULTY. THIS RECENT REPAIR WAS THE SECOND TIME I HAD TO REPAIR THIS FAULTY COMPONENT. THE KEY WOULDN'T EVEN GO INTO THE IGNITION BEFORE THE REPAIR. THE DEALERSHIP CUT ME TWO NEW KEYS AND REBUILT THE IGNITION CYLINDER. I WOULD LIKE TO KNOW WHY THIS FAULTY COMPONENT HAS NOT BEEN RECALLED BY FORD? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074464May 29, 2004
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS IGNITION LOCKED UP. UNABLE TO TURN KEY IN THE IGNITION, MAKING IT IMPOSSIBLE TO START THE VEHICLE. THIS WAS THE 4TH OCCURRENCE OF THE SAME PROBLEM. EACH TIME THE CAR HAD TO BE TOWED TO THE DEALERSHIP. EACH TIME THE CYLINDER HAD TO BE REPLACED. THE THIRD TIME IT WAS DONE THE SERVICE TECH NEGLECTED TO TIGHTEN THE MASTER NUT ON THE STEERING COLUMN (WHICH WAS REPLACED...TOO BADLY WORN FROM REMOVING THE CYLINDER THE PREVIOUS TIMES), AND THE STEERING WHEEL NEARLY CAME OFF IN MY HANDS WHILE DRIVING. THE DEALERSHIPS HAVE REPLACED THE CYLINDERS AT NO COST TO ME THUS FAR, BUT HAVING TO GO THRU THIS ABOUT EVERY NINE TO TWELVE MONTHS IS QUITE ANNOYING, NOT TO MENTION EXTREMELY INCONVENIENT. THIS TIME I WILL ASK THAT THEY SAVE THE OLD PART AND GIVE IT TO ME. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074418May 28, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING UP A HILL, THE VEHICLE WILL SHUT OFF. THE DEALER STATED THAT THE FUEL PUMP IS EFFECTIVE. A RECALL HAS BEEN HONORED FOR THIS VEHICLE AND PART; HOWEVER, CONSUMER STATED VEHICLE IS "WORSE THAN BEFORE." *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073300May 28, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
HAVE ONLY 23,000 MILES ON MY FORD FOCUS 2002 WAGON AND IT NEEDS FRONT PADS AND ROTORS. I HAVE NEVER HAD A CAR THAT NEEDED ROTORS AT 23,000 MILES. THIS IS A MAJOR SAFETY AND DESIGN DEFECT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073246May 27, 2004
SERVICE BRAKES, AIR:DISC:ROTOR, SERVICE BRAKES, AIR:DISC:CALIPER, SERVICE BRAKES, AIR:DISC:PADS, EQUIPMENT:MECHANICAL
I PURCHASED MY 2001 FORD FOCUS IN OCTOBER 2001. IN APRIL 2003, I HAD TO GET THE FRONT BRAKES, PADS, SHOES AND ROTORS REPLACED. THIS IS AFTER I HAD ALWAYS TAKEN MY CAR IN FOR SCHEDULED MAINTENANCE. I WAS TOLD THAT NONE OF THIS WAS COVERED. I WAS OUT OF OVER $400. THE SAME THING HAS HAPPENED AGAIN 13 MONTHS LATER. EVERYTHING NEEDS TO BE REPLACED. THE MAJORITY OF MY DRIVING IS HIGHWAY AND I CAN'T GET AN EXPLANATION FROM FORD. I PURCHASED A LEMON. THE SWITCH ALSO BROKE ON MY TURN SIGNALS. IT WOULD NOT AUTOMATICALLY TURN OFF. THIS HAPPEN IN FEB. 2003. AGAIN, A YEAR LATER, THE SAME THING HAS HAPPENED. SOMEONE NEEDS TO LOOK INTO THIS. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074265May 26, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING IN THE MIDDLE OF A BUSY INTERSECTION. THE DEALER STATED THE FUEL PUMP MALFUNCTIONED AND WAS NOT SENDING FUEL TO THE ENGINE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073199May 26, 2004
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE SHAKES AND DIES ERRATICALLY. TOOK TO DEALER FOR FUEL PUMP ASSEMBLY RECALL. REPAIR HAS NOT FIXED. DRIVING ON HIGHWAY, STEP ON GAS ALL THE WAY AND CAR DECELERATES AND LOSES SPEED. INTERMITTENTLY DIES WHEN THIS HAPPENS. ALSO SHAKES VIOLENTLY WHILE STOPPED LEADING TO STALLING. ALL OF THE ABOVE HAVE HAPPENED ON SEVERAL OCCASIONS IN THE PAST COUPLE OF MONTHS. I THOUGHT THE RECALL FOR FUEL PUMP ASSEMBLY WOULD FIX IT, BUT IT HAS NOT. GETTING PROGRESSIVELY WORSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073099May 25, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION IS GETTING STUCK MORE AND MORE OFTEN. THE KEY WON'T TURN, STEERING WHEEL IS LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073149May 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSAXLE DISENGAGES WHILE DRIVING ON HIGHWAY. TRANSAXLE RE-ENGAGES BELOW 30 MPH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073150May 25, 2004
POWER TRAIN:MANUAL TRANSMISSION
MANUAL TRANSMISSION REVERSE AND FIRST GEAR FAILED, CAUSING CAR TO OVER REV ENGINE. CAR WAS TAKEN TO DEALER WHERE I WAS TOLD A PIN CLAIMED LOSE IN THE CLUTCH. DURING TOWING OF VEHICLE, TOW TRUCK DRIVER NOTICED THAT THERE WAS A LARGE AMOUNT OF RUST ON THE UNDERCARRIAGE OF THE CAR. THIS PROBLEM IS NOT YET RESOLVED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073157May 25, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2000 FORD FOCUS FRONT COIL SPRINGS BROKE TURNING INTO A GAS STATION. FORD HONORS SOME OF THE FOCUS'S AS A CUSTOMER FRIENDLY WARRANTY ONLY CARS MADE UP TO DECEMBER OF 1999. MY CAR WAS MADE IN MAY OF 2000 SO IT DOES NOT MEET THE PROGRAM AS THEY PUT IT BUT YET THE SAME ISSUES AND PARTS NEEDED TO BE REPLACED AT MY EXPENSE. 708 CLAIMS SINCE DEC. 2003 WHERE COVERED IF YOUR CAR WAS MANUFACTURED BEFORE 2000. FORD WELL AWARE OF THE FAULTY SPRINGS PURCHASED OVER IN EUROPE. NOT ABLE TO HANDLE AMERICAN ROUGH ROADS WITH POOR CORROSION PROTECTION AND INEXPENSIVE STEEL CAUSING THEM TO BREAK WHILE TRAVELING. FORD FEELS IT IS NOT A SAFETY ISSUE AND WILL NOT DO A RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073039May 24, 2004
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
IN APROX. 09-2003 MY 2000 FORD FOCUS'S IGNITION CYLINDER LOCKED UP DUE TO MANUFACTURER DEFAULT. I KNOW THIS BECAUSE I PERSONALLY KNOW OF HUNDREDS OF PEOPLE THAT THIS HAS HAPPENED TO.THIS SHOULD BE RECALLED AND NEW ONES SHOULD BE INSTALLED TO PREVENT STRANDING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073041May 24, 2004
ELECTRICAL SYSTEM:IGNITION, STEERING:COLUMN, EQUIPMENT
IN MARCH 2002, MY 2000 FORD FOCUS LX HAD THE STEERING WHEEL LOCK UP AND THE IGNITION LOCK UP SO THAT I COULD NOT TURN THE KEY OR START MY CAR. IT HAD TO BE TOWED TO THE DEALERSHIP AND THEY ENDED UP HAVING TO DRILL OUT THE IGNITION LOCK CYLINDER, REBUILD IT, AND REPLACE BROKEN STEERING COLUMN PARTS. NOW YESTERDAY, MAY 23, 2004, THE SAME THING OCCURRED - STEERING WHEEL LOCKED, KEY WOULD NOT TURN, CAR WOULD NOT START. I HAD TO TOW IT AGAIN TO THE SAME DEALERSHIP, AND GET THE PARTS REPLACED AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073042May 24, 2004
ELECTRICAL SYSTEM:IGNITION
WHEN PUTTING THE KEY IN MY IGNITION, THE KEY WILL NOT TURN AND THE STEERING WHEEL IS LOCKED. THIS JUST STARTED HAPPENING AND PROGRESSIVELY GETS WORSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072994May 22, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH WON'T ALLOW KEY IN ALL THE WAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073005May 22, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ON A TRIP TO FLORIDA FROM NC, MY ENGINE LIGHT CAME ON. THE FOLLOWING WEEK, IT TURNED OFF ON IT'S OWN. A WEEK LATER THE LIGHT CAME ON AGAIN. BEFORE I HAD THE DIAGNOSTICS RUN, IT WENT OFF AGAIN. FOUR DAYS BEFORE THE INCIDENT DATE, THE LIGHT ONCE AGAIN CAME ON. DURING ALL OF THIS, THE CAR RAN FINE, NO STALLING, NO SURGES OR FAILURES. I PARKED MY CAR AT WORK, AND 12 HOURS LATER CAME OUT TO GO HOME, ONLY TO FIND MY CAR WOULD NOT START. AFTER HAVING IT TOWED TO A SERVICE STATION, I FOUND OUT THAT MY FUEL PUMP WAS SHOT, AND HAD TO BE REPLACED. THIS CAR IS ONLY 2 YEARS OLD, AND A FUEL PUMP SHOULD LAST A LOT LONGER THAN THAT. AND THE FACT THAT I HAVE TO PAY $500 OUT OF POCKET FOR FORD USING A FAULTY PART IS NOT ACCEPTABLE. I'LL NEVER UNDERSTAND WHY THE INVESTIGATION ON THIS MATTER WAS CLOSED. A RECALL NEEDS TO BE ENACTED. THE CAR IS IN THE SHOP AT THIS TIME, AND I'M NOT SURE IF THEY STILL HAVE THE OLD PART. I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED IF MY CAR HAD JUST QUIT ON THE WAY TO FLORIDA WITH MY FOUR YEAR OLD DAUGHTER AND I ALONE ON A BUSY I95.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072928May 20, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DRIVING THROUGH A PAVED PARKING LOT, RAN-OVER A SMALL STORM DRAIN WITH THE LEFT SIDE OF THE CAR. THE RIGHT SIDE FRONT COIL SPRING SNAPPED IN THE AREA OF A PLASTIC COVERING. TURNING THE CAR WAS ALMOST IMPOSSIBLE DUE TO THE MIS-PLACEMENT OF THE SPRING. A NEW SPRING WAS PURCHASED, FORD SAID THEIR SPECIAL WARRENTY DID NOT APPLY TO THIS CAR. OLD PART IS AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072862May 19, 2004
ENGINE AND ENGINE COOLING:ENGINE
2004 FORD FOCUS SVT *PURCHASED NEW ON APRIL 30; CAR IS LESS THAN 20 DAYS OLD *ENGINE EXHIBITS "SURGING" BETWEEN 2000-3500, ALL GEARS, ALL TEMPERATURES, LIGHT ACCELERATION *CONCERN THAT SURGING COULD THE CAR TO LUNGE FORWARD, CAUSING AN ACCIDENT OR FATALITY *CONTACTED FORD SVT TEAM (800-367-3788) AND WAS TOLD THEY ARE AWARE OF THE PROBLEM, BUT NOT CURRENTLY WORKING ON A FIX AS "NOT ENOUGH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072861May 19, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH LOCKS UP AND YOU CAN'T GET THE KEY IN. THIS HAPPENED IN 2001 AND NOW THIS MONTH. THE FIRST TIME IT HAPPENED IT WAS COVERED UNDER WARRATY. I HAVE TALKED TO MANY PEOPLE AS WELL AS THE DEALERSIP AND THEY SAY THIS IS A COMMON PROBLEM. IF THIS IS A COMMON PROBLEM IT SHOULD BE A RECALL. I WANTED SOMEONE TO LOOK INTO THIS PROBLEM AS I HAVE ALSO FOUND MANY PEOPLE COMPLAINING ABOUT THE SAME PROBLEM ON THE INTERNET. WHEN THEY FIXED IT THE FIRST TIME IT MUST HAVE BEEN WITH THE SAME MANUFACTURE PART BECAUSE IT HAPPENED AGAIN. I HAVE NEVER HAD A CAR HAVE THIS PROBLEM AND TO HAVE THIS PROBLEM TWICE IS JUST STRANGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073912May 19, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE WAS PARKED AND CONSUMER NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. VEHICLE CAUGHT ON FIRE INSIDE OF THE ENGINE COMPARTMENT. FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. VEHICLE WAS TOWED TO THE DRIVER'S HOME BY THE INSURANCE COMPANY. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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