Ford Focus Complaints

22,326 consumer complaints on file.

#10079051June 30, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER LOCKS, KEY GETS STUCK AND WILL NOT TURN OR COME OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079066June 30, 2004
ELECTRICAL SYSTEM:IGNITION
I AM A VICTIM OF FORD FAILING TO DO SOMETHING ABOUT THEIR IGNITION LOCKING PROBLEM. MY IGNITION LOCKED UP ON ME. THIS IS A WELL DOCUMENTED AND KNOWN PROBLEM. THE DESIGN IS FLAWED. THE CONSUMER IS BEING TAKEN FOR A RIDE. EVEN THE REPLACEMENT PART HAS THE FAILED DESIGN. PLEASE DO SOMETHING!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079067June 30, 2004
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM
I WAS DRIVING ON THE ON-RAMP OF THE PA TURNPIKE WHEN SCALDING WATER FROM UP UNDER THE DASH POURED OUT ONTO MY RIGHT FOOT. I WAS BARELY ABLE TO DRIVE THE CAR TO A SAFE STOP. I SUSTAINED SECOND AND THIRD DEGREE BURNS TO MY RIGHT FOOT. THE WRECKER TOOK THE CAR TO A FORD DEALER IN EMMAUS, PA FOR REPAIRS. THE SERVICE DEPARTMENT ORIGINALLY TOLD ME THAT THE EVAPORATOR LINE WAS PLUGGED, BUT WHEN I PICKED UP MY CAR, THE NARRATIVE ON THE SERVICE FORM SAID THAT THE LINE WAS NOT PLUGGED. THEY REPLACED THE EVAPORATOR WHICH I UNDERSTAND ENTAILED REMOVING THE ENTIRE DASH. I DO NOT KNOW IF THE OLD PART IS AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10080207June 30, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
WHEN TURNING THE STEERING WHEEL TOWARDS THE RIGHT STEERING WHEEL LOCKED UP, CAUSING CONSUMER TO LOSE CONTROL OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080216June 30, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
UPON STARTING VEHICLE STEERING COLUMN LOCKED UP. VEHICLE WAS TOWED THE DEALERSHIP, WHO REPLACED THE IGNITION SWITCH . THIS FAILURE RECURRED TWICE, AND THE IGNITION SWITCH WAS REPLACED TWICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080237June 30, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
ONCE THE KEY WAS IN THE IGNITION THE IGNITION SWITCH FAILED TO TURN. THREE TIMES IN TWO YEARS IGNITION CYLINDER HAD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081839June 29, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
REFUND DUE FOR THE FUEL PUMP THAT WAS INSTALLED IN 2000 FORD FOCUS PURSUANT TO RECALL PROGRAM 03N01.*MR (LAWYER ON BEHALF OF CONSUMER ANNON SHOMLO) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081840June 29, 2004
WHEELS:LUGS/NUTS/BOLTS/STUDS
FAULTY WHEEL BEARING SEALS ON 2001 FORD FOCUS.*MR THE SEALS FAILED WHICH RESULTED IN THE WHEEL BEARINGS ON BOTH WHEELS TO FAIL COMPLETELY. THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE CONSUMERS VEHICLE WAS NOT INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080112June 29, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE WILL NOT START WHEN THE IGNITION SWITCH IS TURNED. VEHICLE HAD TO BE TOWED TO DEALER DUE TO MALFUNCTION OF THE IGNITION SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074185June 29, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
UPON STARTING THE VEHICLE, THE KEYS FAILED TO TURN IN THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO INDICATED THAT THE IGNITION SWITCH LOCKED UP. THE DEALERSHIP WILL HAVE TO DRILL THE IGNITION SWITCH OUT, TO REPLACE IT. *JB THIS WAS A WIDESPREAD PROBLEM THAT FORD WILL NOT RESPOND TO. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078916June 28, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
RIGHT FRONT COIL SPRING BROKE WITHOUT WARNING. SPRING WEDGED AGAINST FRONT TIRE MAKING THE CAR INOPERABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078922June 28, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT
WE HAVE HAD THREE SEPARATE OCCASIONS WHERE THE IGNITION SWITCH LOCKS UP AND WILL EITHER FAIL TO ACCEPT THE KEY OR FAIL TO ROTATE TO START THE CAR. THE FIRST TWO OCCASIONS WERE DURING THE WARRANTY PERIOD THE THIRD WAS OUTSIDE OF THE WARRANTY PERIOD. THIS IGNITION FAILURE SEEMS TO HAPPEN EVERY 12-18 MONTHS. ALTHOUGH THIS MAY NOT BE A SAFETY PROBLEM, IT CLEARLY IS A MANUFACTURE DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078931June 28, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON BOTH REAR WINDOWS (ELECTRIC), THE PLASTIC PART AT THE BOTTOM OF THE WINDOW HAS BROKEN, MAKING THE WINDOW INOPERABLE. THE PART SECURES THE CABLES FOR RAISING AND LOWERING THE WINDOWS. IN BOTH CASES, THEY BROKE SIMPLY FROM CLOSING THE DOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080075June 28, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
RECALL 03V482000 CONCERNING STALLING. VEHICLE EXPERIENCED A HESITATION/STALLING PROBLEM, AND LOSS OF POWER. DEALER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080080June 28, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER LOOKED AT THE INTERNET AND SAW THAT THERE WERE RECALLS ON THE FORD FOCUS IGNITION KEY SWITCH. HIS VEHICLE HAD ONE OF THOSE DEFECTIVE SWITCHES. THE SWITCH WOULD NOT ACCEPT THE KEY, SO HE HAD IT REPAIRED. DEALER CLAIMED HE HAD TO REASSEMBLE THE LOCK, AND THAT COST HIM $286.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080004June 28, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
WHEN PULLING INTO A PARKING LOT STEERING WHEEL LOCKED UP. CONSUMER WAS ABLE TO PARK THE VEHICLE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078875June 27, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
LOCK CYLINDER WILL NOT OPERATE TO START CAR. KEY WILL NOT TURN. I PURCHASED CAR USED WITH 24161 MILES AS USED WITH BALANCE OF NEW CAR WARRENTEY. FIRST HAPPENED AT 30810 MILES , 35500 MILES,40211 MILES, AND AT 42152 MILES. THE CAR IS UNUSABLE WHEN THIS HAPPENS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078834June 26, 2004
ELECTRICAL SYSTEM:IGNITION
KEY WOULD JAM IN IGNITION. THEN YESTERDAY THE KEY WOULDN'T START VEH. NOW I AM HAVING TO TAP ON THE END OF KEY TO GET THE IGNITION TO START DUE TO FAULTY CYLINDERS IN THE IGNITION. I HAVE FOUND NUMEROUS COMPLAINTS REGARDING THIS ON THE WEB. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078839June 26, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I RENTED A FORD FOCUS 2004 WITH JUST UNDER 12,000 MILES IN SAN FRANCISCO FROM FOX RENT A CAR. THE BRAKES WERE MAKING NOISES WHEN I WOULD COME TO A STOP. WHEN I TOOK THE CAR DOWN LOMBARD STREET THE CAR SMELLED LIKE BURNING WIRES BUT AT THAT TIME I WAS NOT SURE IF THE SMELL WAS COMING FROM OUR CAR OR ANOTHER ACR. TWO DAYS LATER I DROVE ON THE HIGHWAY AND EXITED, DROVE ON THE SERVICE RAOD GOING NOW ABOUT 25MILES/ HOUR THEN AS I CAME TO THE OTHER CARS I TRIED TO SLOW DOWN TO A STOP TO MAKE A RIGHT HAND TURN. I WAS PRESSING ON THE BRAKE BUT NOTHING WAS HAPPENING. I LOOKED DOWN TO SEE IF MY FOOT WAS ON THE BRAKE AND IT WAS AND STILL THE CAR WAS NOT STOPPING. I THEN PUT MY FOOT ALL THE WAY TO THE FLOOR ON THE BRAKE AND STILL NOTHING HAPPENED. I THEN GENTLY ROLLED INTO THE CAR INFRONT OF ME. FOX RENT A CAR STADED IT WAS MY FAULT BECAUSE IT IS IMPOSSABLE FOR A NEWER CAR TO HAVE BRAKE PROBLEMS. I THEN CONTACTED MY LOCAL FORD DEALER WHO STATED "FORD HAS NEVER HAD ANY PROBLEMS WITH THE BRAKES." LATER I SEARCHED ON GOOGLE AND FOUND I WAS NOT ALONE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10078851June 26, 2004
ELECTRICAL SYSTEM:IGNITION
PUT KEY IN IGNITION AND WOULD NOT TURN OVER CAR . LOCKED IN PARK POSITION AND COULD NOT GET IT TO UNLOCK THE STEERING WHEEL. KEY WOULD NOT TURN. DEALER CLAIMS THAT THIS IS AN ONGOING PROBLEM WITH THE FORD FOCUS, COULD YOU PLEASE TELL ME WHAT IF ANY THING I CAN DO TO PREVENT THIS FROM HAPPENING AGAIN, SINCE THE CAR DEALER SAID IT'S NOT GUARANTEED NOT TO HAPPEN AGAIN. THIS I S COSTING ME $500.00 PLUS TOWING AND I'M NOT EVEN SURE IT IS GOING TO BE OKAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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