Ford Focus Complaints

22,326 consumer complaints on file.

#10080487July 7, 2004
ELECTRICAL SYSTEM:IGNITION
1. FORD FOCUS IGNITION LOCKS. 2. COULD NOT TURN KEY TO START CAR. I WAS STRANDED ON THE 4TH OF JULY WEEKEND. 3. CAR HAD TO BE TOWED. DEALERSHIP SERVICE DEPT. WAS CLOSED. LOCKSMITH HAD TO REPLACE IGNITION CYLINDER. ALSO, THE IGNITION KEY WAS WELL WORN EVEN THOUGH IT'S A FAIRLY NEW AUTOMOBILE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080495July 7, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
STARTED CAR AND DROVE 1/4 MILE, SMELLED GAS, CONTINUED FOR ANOTHER 1/4 MILE AND NOTED GAS SMELL STRONGER. PULLED OVER AND NOTED WET TRAIL BEHIND VEHICLE AND GASOLINE POURING OUT UNDERNEATH VEHICLE. IN LESS THAN 5 MINUTES, HALF A TANK OF GAS (ALMOST 10 GALLONS) WAS DISCHARGED FROM THE VEHICLE. GAS LEAKED ONLY WHEN IGNITION WAS ON. HAD VEHICLE TOWED TO DEALERSHIP. TOW TRUCK DRIVER COMMENTED THIS HAPPENS ALL THE TIME WITH THESE VEHICLES AND THAT IT WAS A SEAL ON TOP OF THE FUEL TANK THAT FAILED. DEALER COMMENTED MUCH THE SAME. HAD FUEL PUMP REPLACED BY DEALER AFTER PREMATURE FAILURE 8 MONTHS EARLIER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081493July 7, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
CONSUMER WAS TOLD THAT THE VEHICLE SHOULD HAVE 1/4 TANK. FUEL PUMP WAS DEFECTIVE AND VEHICLE STALLED WITHOUT NOTICE. A RECALL WAS ISSUED BY MANUFACTURER. HOWEVER, CONSUMER WAS TURNED AWAY BY THE DEALER, AND WAS TOLD THAT SHE WILL HAVE TO PAY FOR TOWING THE VEHICLE TO THE DEALER, ALTHOUGH THE VEHICLE WAS NOT SAFE SAFE FOR DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080559July 7, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
2000 FORD FOCUS SE, WHILEDRIVING 35 MPH AROUND A TURN WHEN THE FRONT RIGHT COIL SPRING BROKE. I ENED UP IN A FIELD JUST MISSING A GRAUD RAIL. I HAVE NOT FIXED THE CAR YET DO TO MONEY. I FIND IT ODD THAT FORD IS RECALLING 2000 FOCUS FOR THIS PROBLEM BUT MY CAR LIKE MANY OTHERS IS NOT BEING RECALLED DUE TO THE FACT IT WAS NOT ASSEMBLED IN A CERTAIN PLANT. COIL SPRINGS ARE NOT MADE AT ASSEMBLY PLANTS AND FORD SHOULD KNOW THAT IF MORE THEN ONE CAR NOT MADE IN THAT PLANT IS HAVING THE SAME PROBLEM THAT MAYBE THEIR SPRINGS GOT SENT TO OTHER PLANTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081837July 6, 2004
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE HAS STALLED / SPUTTERED WHILE DRIVING OR IDLING.*MR THE CONSUMER TOOK THE VEHICLE TO THE DEALER ON 3 SEPARATE OCCASIONS AND EACH TIME THEY SAID SOMETHING DIFFERENT WAS WRONG. THE DEALER REPLACED THE IDLE AIR CONTROL VALVE, CLEANED OUT THE ENTIRE FUEL TANK, REPLACED THE FUEL PUMP AND FILTER AND HAVE NOW REPLACED THE TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080398July 6, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS, SECOND INCIDENT INVOLVING THE FAULTY IGNITION TUMBLER, STRANDED ON VACATION. HAVE REPLACED THE IGNITION/LINKAGE ONCE ALREADY, NOW CAR DISABLED BY SAME SITUATION. SITTING IN CAR TRYING TO GET IGNITION TO TURN OVER WHILE 80 MILE AN HOUR WINDS ROCKING THE CAR SIDE TO SIDE. HAD NO CHOICE BUT TO SIT THERE AND FRET. CAR WORKS FINE IF YOU CAN START IT. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10081368July 6, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
WHILE DRIVING DRIVER'S DOOR OPENED AND CLOSED ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALERSHIP ON JUNE 30 , 2004, DEALER REPAIRED AND REPLACED HINGES AND ELECTRICAL MOTOR AT CONSUMER'S EXPENSE OF $700.00, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081375July 6, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING VEHICLE SHUT DOWN. CONSUMER HAD THE BATTERY AND THE ALTENATOR CHANGED, AND THE PROBLEM RECURRED. TOOK THE VEHICLE BACK TO THE DEALER, AND THE VEHICLE WAS CURRENTLY BEING SERVICED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081381July 6, 2004
ELECTRICAL SYSTEM:WIRING
WHEN TURNING THE VEHICLE OFF CONSUMER SMELLED SMOKE COMING FROM INSIDE OF THE VEHICLE. CONSUMER TOWED THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WIRING HARNESS MELTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080465July 6, 2004
ELECTRICAL SYSTEM:IGNITION
OVER TIME, MY IGNITION LOCK HAS BEEN FREEZING UP AND NOT ALLOWING MY TO START THE CAR. NOW IT WILL NOT WORK AT ALL AND AM FORCED TO REPLACE IGNITION CYLINDER MY SELF. THERE SEEM TO BE MANY REPORTS OF THE SAME PROBLEM WITH OTHER OWNERS AS WELL. FORD NEEDS TO RECALL THIS CAR COMPLETELY UNTIL THEY WORK OUT ALL BUGS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080480July 6, 2004
ELECTRICAL SYSTEM:IGNITION
I HAVE HAD MY FORD FOCUS FOR TWO YEARS. I WILL NEVER BUY ANOTHER FORD AGAIN. THE TIME I HAVE HAD MY FORD I'VE RECEIVED ABOUT 3 OR 4 RECALL NOTICES FOR MY CAR. JUST RECENTLY I HAD ANOTHER PROBLEM. THE IGNITION ON MY CAR COMPLETELY LOCKED, YOU COULDN'T EVEN TURN THE KEY. AFTER TALKING TO THE PERSON THAT TOWED MY CAR AND WAS TOLD THAT THEY HAVE SEEN THIS ON SO MANY OF THE FOCUS CARS I DID A SEARCH ON THE INTERNET AND FOUND OUT IT IS A MAJOR PROBLEM. IT COST ME ABOUT $450 JUST TO HAVE THEM FIX THE IGNITION. THIS IS A MAJOR CONCERN AND I FEEL THERE SHOULD BE A RECALL ON THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080478July 6, 2004
STEERING
STEERING WHEEL LOCKED AND KEY WOULD NOT TURN WHEEL START VEHICLE. HAPPENED 3 DIFFERENT TIMES CAR HAD TO BE TOWED INTO DEALERSHIP TWICE AND EACH INCIDENT WAS CLOSE TO A 300 DOLLAR BILL EACH INCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073996July 6, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE DRIVING CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION AND MECHANIC DETERMINED THAT THE GAS TANK NEEDED TO BE REPLACED DUE TO A CRACK. *AK *NM THE CONSUMER WAS TOLD THAT THE GAS TANK COLLAPSED (IMPLODED), BREAKING THE TANK AT THE O-RING AREA. THE TANK AND O-RING ASSEMBLY WERE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080347July 5, 2004
STRUCTURE:BODY
MY QUESTION REGARDS TO SEE IF THERE IS A RECALL ABOUT WATER IN THE PASSENGER SIDE FLOOR. BUT THERE IS NOTHING WRONG WITH THE CAR. ITS JUST THAT WATER COMES INTO THE PASSENGER FLOOR WHEN IT RAINING. EXAMPLE= DRIVING FOR A WHILE WHEN IT IS RAINING THE FLOOR BECOMES WET. BUT AFTER IT DRIES OUT, THERE IS NO WATER. EVEN ON SUNNY DAYS. I HOPE WHAT I'VE TYPED MAKES SINCE. BECAUSE THAT IS THE BEST THAT I CAN EXPLAIN IT. THANK YOU FOR YOUR TIME. RODNEY RAY NOTE''''' THERE WAS NO ACCIDENT SO THE ONE THAT IS IN THE INCIDENT DATE IS NOT FOR REAL''''''''''''''''''''BECAUSE THIS SITE WON'T LETY ME PASS WITHOUT ONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079249July 4, 2004
SUSPENSION:FRONT
FRONT END CREAKING, CRUNCHING, GRINDING AND/OR RATTLING NOISE FROM THE FRONT SUSPENSION WHILE DRIVING AT SLOW SPEEDS AND/OR WHILE TURNING. *AL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079261July 4, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
INITIALLY, THE KEY WOULD NOT GO INTO THE IGNITION SWITCH ALL THE WAY. WHEN THE KEY FINALLY DID GO IN, THE SWITCH WOULD NOT TURN. IN THE PROCESS THE STEERING WHEEL LOCKED. TOW TRUCK WAS CALLED, AND VEHICLE TOWED TO NEAREST DEALERSHIP, OLYMPIC FORD IN MARYSVILLE, WA. TOW TRUCK DRIVER STATED THAT THEY HAD 4 FORD FOCUS' WITH THE IDENTICAL IGNITION ISSUES TO TOW THAT WEEK ALONE. REPORTED THAT THIS WAS A RAMPANT FAILURE IN RECENT WEEKS. AS RESULT, HUSBAND WAS LEFT STRANDED OVER 35 MILES FROM HOME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079246July 3, 2004
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2000 FORD FOCUS. IT HAS A RECURRING PROBLEM WHERE THE IGNITION CYLINDER LOCKS UP AND THE CAR CANNOT NOT BE STARTED, REQUIRING TOWING TO THE NEAREST FORD DEALER. THE IGNITION CYLINDER HAS HAD TO BE REPLACED JUNE 2001, FEB 2003, MARCH 2004, AND NOW FOR THE FORTH TIME IN JUNE 2004. THIS IS A SERIOUS AND COSTLY PROBLEM. IF ONE WERE TO STALL IN TRAFFIC ON THE HIGHWAY, AND THEN COULD NOT START, THE CAR WILL BE LOCKED IN PARK AND WOULD BE DANGEROUS. UPON PICKING UP THE CAR THIS TIME, AFTER PUTTING IN THE KEY, THE KEY GOT STUCK AND I PULLED OUT THE WHOLE CYLINDER AND KEY TOGETHER. I WAS TOLD I AM NOT USING MY KEY PROPERLY! FORD KNOW THEY HAVE A PROBLEM WITH FOCUS IGNITIONS AND WILL NOT ADDRESS OR RECOGNIZE IT. IN ADDITION, THE DEALER IS TIRED OF DEALING WITH THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079171July 2, 2004
PARKING BRAKE
PARKING BRAKE LATCH FAILED AT 35000 MILES, PREVENTED DRIVER FROM SECURING VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079201July 2, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKE PADS AND ROTORS NEED TO BE REPLACED EVERY 14,000 MILES. NOTHING HAS BEEN DONE TO FIX THE PROBLEM!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080294July 1, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN THE CONSUMER PLACED THE KEY IN IGNITION SWITCH, THE SWITCH DID NOT TURN. THE VEHICLE IS NOW ON ITS 2ND IGNITION SWITCH. PLEASE PROVIDE FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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