Ford Focus Complaints

22,326 consumer complaints on file.

#10138377October 3, 2005
SEAT BELTS:FRONT:RETRACTOR
DT: THE CONSUMER COMPLAINED ABOUT FRONT DRIVER'S SIDE SEAT BELT WHICH WILL NOT PULL OUT. THIS HAPPENED ON SEPTEMBER 30, 2005. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER, THEY SAID THAT IT WAS LOCKED. THE CONSUMER THEN TOOK THE VEHICLE TO A MECHANIC, WHO SUGGESTED THAT THE PROBLEM WAS PROBABLY DUE TO THE FACT THAT VEHICLE HIT A BUMP IN THE ROAD. ALSO, THE MECHANIC TOOK THE SEAT BELT APART AND UNLOCKED IT SO THAT THE CONSUMER COULD WEAR THE SEAT BELT UNTIL THE REPLACEMENT WAS PLACED IN THE VEHICLE. *SC . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138387October 3, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: THE CONTACT OWNS A 2000 FORD FOCUS. AUTOMATIC DOOR LOCKS LOCKED AND NO ONE COULD GET OUT OF THE VEHICLE. THE DOOR LATCHES WERE PART OF A RECALL AND WERE FIXED ON AUGUST 25, 2005. 30 DAYS AFTER RECALL REPAIRS WERE DONE ON THE DOOR LATCHES THE DOOR LOCKS TORE . ALL FOUR DOORS WERE AFFECTED BY THE AUTOMATIC DOOR LOCK FAILURE .CONSUMER CONTACTED THE SERVICE DEPARTMENT SALES DEPARTMENT AND THE SALES MANAGER . THE LOCAL DEALERSHIP TOLD THE CONSUMER THAT THE PROBLEM COULD BE FIXED FOR $1, 200. NO CRASHES. NO POLICE REPORTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138297October 1, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION WILL NOT ALLOW THE KEY TO TURN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138136September 29, 2005
ELECTRICAL SYSTEM
2000 FORD FOCUS. RADIO STARTED TURNING ITSELF ON AND OFF ABOUT 3 MONTHS AGO. A/C STARTED DOING SAME THIS ABOUT 1 MONTH AGO (ON SAME PANEL ON DASH). NOW A/C WILL NOT WORK AT ALL, BUT RADIO CONTINUES TO TURN ITSELF ON AND OFF WHETHER CAR IS RUNNING OR NOT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138151September 29, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
COULD NOT REMOVE IGNITION KEY NOR START THE VEHICLE. COMPLETE IGNITION KEY FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138166September 29, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT RECEIVED NHTSA RECALL 05V03000 REGARDING REAR DOOR LATCHES. WHEN HE TOOK THE VEHICLE TO THE SERVICE DEALER THEY WOULD NOT HONOR THE RECALL. WHEN THE CONSUMER CONTACTED THE MANUFACTURER , THEY TOLD HIM THAT THIS SPECIFIC VEHICLE DID NOT FALL UNDER THIS RECALL CAMPAIGN. THE CONSUMER HAD TO REPLACE BOTH REAR DOOR LATCHES ON THE VEHICLE AT HIS OWN EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138197September 29, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE AN IGNITION PROBLEM. THE KEY GOES IN BUT WILL NOT TURN. STEERING WHEEL IS LOCKED. WHEN I CHECKED THE PROBLEM ON THE INTERNET I REALIZED THAT IT IS A COMMON PROBLEM OF ALL FORD FOCUS CARS. WHEN I WENT TO THE DEALER THEY TOLD ME THAT IGNITION CYLINDER NEEDS TO BE REPLACED, HOWEVER A NEW KEY IS NOT PROVIDED FOR THE NEW IGNITION CYLINDER. AS A RESULT I HAVE TO TAKE MY OLD KEYS WITH THE NEW CYLINDER TO THE LOCKSMITH TO HAVE HIM TO RECODE IT AND THAT WILL BE ANOTHER EXPENSE FOR ME. I READ ON THE INTERNET THAT THIS IS ONLY A TEMPORARY SOLUTION. SAME PROBLEM OCCURS AGAIN ACCORDING TO THOSE THAT COMPLAINED ON THE INTERNET FORUMS. THE WEB ADDRESS IS BELOW AND I PUT MY COMPLAIN TO THAT FORUM AS WELL. HTTP://WWW.AUTOMOTIVETALK.NET/SHOWMESSAGES.PHP?ID=1784 SO IT SHOULD BE RECALL FOR THIS IGNITION PROBLEM BY THE FORD COMPANY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138199September 29, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A FOCUS FORD 2003. I HAD PROBLEMS WITH MY IGNITION, MY KEY WILL NOT TURN TO START MY CAR, I TOOK IT TO REPLACE THE IGNITION CYLINDER. AFTER FEW MONTHS IT DID HAPPEN AGAIN. I JUST TAPPED THE TOP OF THE KEY AND WILL TURN, BUT TODAY IT DID NOT TURN AT ALL. I THINK IS NOT RIGHT TO PAY EXTRA FOR THAT EXPENSE, WHEN THE FIRST THINK A CAR IS SUPPOSED TO DO IS START!!!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137950September 28, 2005
SUSPENSION:FRONT:WHEEL BEARING, EQUIPMENT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
WHEEL BEARINGS IN MY 2000 FORD FOCUS HAVE BEEN REPLACED 8 TIMES ALREADY. ALL PARTS HAVE BEEN FORD FACTORY PARTS. RECALL FROM 2000 ON THE WHEEL BEARINGS HAD BEEN PERFORMED IN 2001 BUT PROBLEM HAS PERSISTED. FORD MOTOR CO. HAS BEEN CONTACTED REPEATEDLY IN REGARDS TO THIS BUT NO ACTION HAS BEEN TAKEN. DEALERSHIP HAS ALSO BEEN CONTACTED BUT THE KEEP REFERRING BACK TO FORD. COPIES OF ALL REPAIR BILLS IS AVAILABLE. IT APPEARS THAT WHEEL BEARING #9 IS ABOUT TO GO ALSO. BREAKDOWN AS FOLLOWS: RIGHT REAR 3 TIMES LEFT REAR 2 TIMES RIGHT FRONT 2 TIMES LEFT FRONT 1 TIME IN ADDITION, REAR DRUMS HAVE BEEN REPLACED 3 TIMES ALREADY (ON THE AVERAGE OF EVERY 18-20 MONTHS). MOST RECENT REPLACEMENT OF WHEEL BEARING ON 3/4/05 CAN YOU PLEASE HELP! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138042September 28, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
REGARDING MY 2000 FORD FOCUS - HAVE HAD MOST OF THE ISSUES LISTED ON YOUR SITE. RECENTLY, MY TRUNK LID IS NOT CLOSING EASILY. IT SEEMS TO BE DOING THE SAME AS MY BACK DOOR LATCH (RUST ISSUE?). ALSO, MY IGNITION KEY IS REGULARLY STUCK GOING IN OR COMING OUT OF THE IGNITION. THIS IS EVEN MORE FRUSTRATING...*NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137828September 27, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHEN HE INSERTED THE KEY INTO THE IGNITION, IT LOCKED AND DID NOT ALLOW THE CONSUMER TO START THE VEHICLE. THE CONSUMER DID HAVE THE CYLINDER LOCK REPLACED IN THE IGNITION. THIS DID REMEDY THE PROBLEM. THE DEALERSHIP WAS AWARE THAT THERE WAS A PROBLEM WITH THE IGNITION ON THIS TYPE OF VEHICLE. THE MANUFACTURER STATED THAT THIS SPECIFIC PART WAS NOT COVERED UNDER THE WARRANTY, AND THERE WAS NO RECALL. THE CONSUMER DID HAVE TO COVER THE COST OF THE REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137918September 27, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHEN ACCELERATING IN VARIOUS INCLINES OR DECLINE MY CAR CHOKES AND HESITATES AS IF IT HAS WATER IN THE GAS LINE OR THE FUEL FILTER IS CLOGGED. IT STARTS TO JERK AND SPUTTER AND REFUSES TO ACCELERATE IF I PUSH ON THE PEDAL INSTEAD IT CHOKES OUT. EITHER THE CAR DIES RIGHT THERE OR I MANAGE TO PULL IT OVER AND LET IT DIE ON ITS OWN AS SOON AS I COME TO A STOP. TROUBLE RESTARTING THE CAR AS IF TO MUCH AIR INTAKE TO CHOKE IT OUT. FINALLY IT STARTS AND IT RUNS AFTER BLOWING THE LINES BEFORE PUTTING IT INTO DRIVE IT'S GOOD FRO MAYBE ANOTHER 10 15 MILES AND THE AGAIN IT STARTS PUTTERING AND WANTED TO DIE NO CHOICE BUT TO LET IT DIE TO RESTART. CAR HAS BEEN IN THE SHOP NUMEROUS TIMES HAVE HAD A COLLAPSED FUEL LINE AND HAS BEEN REPLACE BUT STILL THE PROBLEM PERSISTS AGAIN WHEN IT'S IN THE SHOP IT DOES NOT HAPPEN AND YET THEY DO NOT DRIVE IT AT THE TIME ITS NORMALLY DRIVEN OR AT THE EXTREMES OF THE TRAFFIC WHILE IT HAPPENS SO AS TO SEE WHAT IT DOES. A BEST EXPLANATION YOU CAN FIND FROM A MECHANIC IS NO PROBLEM SEEABLE. AND YET THERE IS ONE FROM US THE PURCHASER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137913September 27, 2005
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
PURCHASED 2000 FORD FOCUS, VIN [XXX] FROM CROFT FORD ON DEC. 19, 2001; MILEAGE WAS 12,163 (CAR WAS STILL UNDER WARRANTY); HAVE BEEN UNABLE TO WALK SINCE MARCH OF 2002 (MILEAGE ON CAR IS NOW JUST OVER 13,000; LAST 200 PLUS MILES HAS BEEN PUT ON BY FORD DEALERSHIPS ATTEMPTING TO FIX CAR). HAVE HAD THIS CAR IN TO SEVERAL FORD DEALERSHIPS; NONE OF WHICH CAN SOLVE PROBLEM OF ENGINE SURGES; DASH LIGHTS SWEEPING; TRANSMISSION BOLTING; ETC., ETC., ETC. THIS CAR IS NOT SAFE TO DRIVE; I HAVE NOTIFIED FORD MOTOR COMPANY; THE DEALERSHIPS, ETC., AND FEEL THAT IT SHOULD BE COVERED UNDER "MANUFACTURER WARRANTY" .. INSTEAD LATEST WAS THAT FORD DEALERSHIP WANTED $500 TO REPLACE ALTERNATOR AND COULD NOT GUARANTY THAT WOULD FIX PROBLEM; I ALREADY PAID $105; PLUS $110 AND THE SAME PROBLEMS ARE HAPPENING. THE CAR HAS BEEN AT THE FORD DEALERSHIP IN WOODBRIDGE, VA, FOR OVER 2 WEEKS, WHICH LEAVES MY FAMILY WITHOUT A CAR TO TRANSPORT ME. THIS IS NOT RIGHT. I TOLD TODD CROFT OF CROFT FORD THAT I NEEDED A GOOD, DEPENDABLE, SAFE CAR BECAUSE THIS WOULD BE THE LAST CAR I EVER PURCHASED. HE KNEW THAT I DID NOT DRIVE MUCH AT ALL AND I FEEL THAT HE SOLD THE CAR (WITH AN EXISTING PROBLEM) TO ME THINKING THAT I WOULD NEVER KNOW. MY DAUGHTER WAS THE ONE WHO REALIZED THIS CAR HAD A SERIOUS DEFECT AND TOOK IT TO CROFT FORD TO BE FIXED SEVERAL MONTHS AGO; TO DATE, IT STILL IS NOT FIXED; IS A DANGER TO DRIVE, NOT ONLY TO THE PERSON/OCCUPANTS OF THE CAR, BUT TO ANY VEHICLES NEAR WHEN THE POWER SURGES OCCUR AND THE TRANSMISSION BOLTS. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137925September 27, 2005
SERVICE BRAKES, HYDRAULIC
I CURRENTLY HAVE A 2003 FORD FOCUS, WHICH IN GENERAL HAS BEEN A PRETTY GOOD CAR TO ME, IF YOU TAKE AWAY THE WORRIES I'VE HAD ABOUT STOPPING! THE BRAKES HAVE SQUEAKED SINCE ABOUT 6 MONTHS AFTER I GOT THE VEHICLE (BRAND NEW) AND WHEN I TOOK IT IN THEY SAID THE PADS AND THE ROTORS WERE GONE. NOT SURPRISED SINCE I HAD GRINDING AND SQUEAKING, BUT YET AMAZED THAT THE CAR WAS SO NEW WITH SO LITTLE MILES AND THE BRAKES ARE ALREADY HAVING AN ISSUE. WHEN THE CAR WAS FINISHED, IT DIDN'T SQUEAK OR GRIND FOR A COUPLE OF DAYS - BUT THEN WENT RIGHT BACK TO GRINDING AND SQUEAKING. I TALKED TO ANOTHER GIRL WITH AN 03 FOCUS WITH THE SAME ISSUES. WHY CAN'T ALL OF US WITH THE 2003 FORD FOCUS GET TOGETHER AND COMPLAIN TOGETHER? I AM STILL WORRIED EVERYTIME I DRIVE IT THAT ONE DAY IT WON'T STOP OR SOMETHING. THIS SHOULD NOT BE AN ISSUE, FOR I PAY FOR THIS VEHICLE EVERY MONTH AND IT SHOULD BE SERVICED CORRECTLY. I ALSO ENCOUNTER MANY FORD ENGINEERS IN DEARBORN MICHIGAN THAT SAY THEY HAVE HEARD MANY REPORTS SUCH AS THIS. CAN I ASK WHY NOTHING HAS BEEN DONE ABOUT IT? THEY SAY THAT THE NEWER MODELS HAVE BETTER BREAK SYSTEMS... HOW DOES THAT HELP THE 2003 MODEL OWNERS?????? SOMETHING SHOULD BE DONE ABOUT THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137566September 26, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
WITHOUT ANY WARNING OF ANY KIND, THE IGNITION SWITCH ON MY 200 FORD FOCUS ZX3 FAILED, LEAVING WITH AN AUTOMOBILE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137596September 26, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: THE CONTACT OWNS A 2000 FORD FOCUS STATION WAGON. THE CONTACT STATED WHILE ATTEMPTING TO START VEHICLE THE KEY WOULD NOT TURN TO START THE VEHICLE. IT WAS AS IF THE COMPUTER WAS NOT READING THE KEY. THE CONSUMER CONTACTED AAA, AND THEY STATED THAT THIS HAPPENED FREQUENTLY WITH THIS TYPE OF VEHICLE. THE CONSUMER CONTACTED THE DEALERSHIP THIS MORNING ,AND THEY WERE GOING TO INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF THE PROBLEM. THE MANUFACTURER STATED THIS WAS NOT A SAFETY DEFECT IN THE VEHICLE AND WOULD NOT ISSUE A RECALL.*AK UPDATED 11/29/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134021September 23, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SUSPENSION:REAR
DT: HAD SERERALL ISSUES WITH THE VEHICLE ITS METAL CAUSES PREMATURE FAILURE. THE COIL SPRINGS HAD TO REPLACED .THEY BROKE AND THE REAR DOOR LATCHES WERE IN THE PROCESS OF DISINGRATING . THEY PUT IN WEATHER STRIPPING. THE REAR WHEEL BEARINGS MALFUNCTIONED. CONTACTED FORD, THEY DID TWO AFTER WARRENTY REPAIRS TO THE VEHICLE. FORD SAID IT NEEDED A NEW AXLE. THIS STARTED ON JULY 15, 2005. THERE WAS A REAL HIGH PITCH WHINING NOISE BEFORE DETERMINING THE PROBLEM WITH THE AXLE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137267September 22, 2005
FUEL SYSTEM, GASOLINE
CAR IS STALLING AND DYING WHEN STOPPED. WILL NOT IDLE PROPERLY. HAVE REPLACE BOTH SPARK PLUGS AND PLUG WIRES EVEN THOUGH ONLY HAVE 36K MILES ON THE CAR. ONLY THING DIAGNOSTIC TEST SHOW IS THE FUEL IS TOO LEAN. I AM ASSUMING THAT I WILL HAVE TO REPLACE THE FUEL FILTER SINCE FORD WILL NOT INCLUDE THE 2002 MODELS EVEN THOUGH THEY ARE HAVING THE SAME PROBLEMS AS EARLIER MODELS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137275September 22, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: WHILE DRIVING VEHICLE STALLED AND OPERATED AT A REDUCED SPEED. WENT BACK AND FORTH EVENTUALLY ALLOWING THE ENGINE TO DIE. THIS HAPPENED AT ALL SPEEDS. THERE WAS LOSS OF POWER. THE VEHICLE COULD NOT RESTART EASILY. IT MAY TAKE 20-30 MINUTES TO RESTART THE ENGINE. THE VEHICLE HAS NOT BEEN TO A DEALER. NO REPAIRS WERE MADE. THE CONSUMER HAS NO IDEA WHY THIS HAPPENED. THE CONSUMER BELIEVED THIS VEHICLE WAS INCLUDED IN NHTSA RECALL, NHTSA 03V482000 CONCERNING THE FUEL SYSTEM. THE CONSUMER CONTACTED FORD, AND FORD STATED THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137349September 22, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I HAVE A 2001 FORD FOCUS AND THERE IS AN EXHAUST TUBE THAT RUNS OFF THE RIGHT SIDE (LOOKING FROM THE FRONT) OF THE MANIFOLD WHICH BROKE FROM RUSTING. I SEARCHED SOME FORUMS ONLINE AND FOUND THAT MANY OTHER PEOPLE ARE HAVING THE SAME PROBLEM. MY CAR ONLY HAS 60000 MILES ON IT SO I DON'T BELIEVE IT SHOULD OF RUSTED AND CRACKED LIKE IT DID. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus