Ford Focus Complaints

22,326 consumer complaints on file.

#10139212October 10, 2005
ELECTRICAL SYSTEM
THURSDAY MORNING, (10/6/05) I WAS DRIVING NORTHBOUND ON THE DAN RYAN I94. I WAS IN THE LEFT HAND LANE IN RUSH HOUR TRAFFIC. I NOTICED WHITE SMOKE COMING FROM THE FRONT OF MY HOOD. I THOUGHT I MUST BE OVERHEATING, THOUGH THAT SEEMED WEIRD SINCE IT WAS FAIRLY COOL OUTSIDE AND NOTHING ON MY DASH SHOWED DISTRESS. I PULLED QUICKLY TO THE LEFT SHOULDER, TURNED OFF THE CAR AND DECIDED TO CALL ROAD SIDE ASSISTANCE. WHILE ON HOLD A STRANGE SMELL STARTED TO FILL THE CAR AND I NOTICED MORE SMOKE AND THE SMOKE WAS GETTING DARKER. I GRABBED MY BAG, AND GOT OUT OF THE CAR. WITHIN A MINUTE, THERE WERE SMALL FLAMES COMING FROM THE FRONT OF THE CAR. I BEGAN TO WALK QUICKLY AWAY FROM THE CAR ALONG THE SHOULDER. ALL THIS TO SAY THAT THE CAR IS TOTALED, THE FIRE DEPARTMENT MADE IT BEFORE IT EXPLODED....BUT IT IS DESTROYED. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10139224October 10, 2005
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2003 FORD FOCUS WITH 44,000 MILES ON IT. THE IGNITION LOCKS TOO FREQUENTLY AND HAS COST ME NOT ONLY MONEY, BUT JOB RELATED TIME AND COSTS. I WAS TOLD THAT IT WAS NOT COVERED UNDER WARRANTY LET ALONE AS A RECALL. DON'T YOU NEED THE IGNITION TO IGNITE TO USE THE CAR? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139227October 10, 2005
STEERING
MY KEY WON'T TURN IN THE IGNITION. THEREFORE I HAD TO PAY $140 TO TOW MY CAR BACK HOME. I RESEARCHED THE PROBLEM AND I SEE THAT THERE ARE THOUSANDS OF THE SAME COMPLAINTS ALL OVER THE INTERNET WITH THE SAME MAKE AND MODEL OF MY VEHICLE. 2000 FORD FOCUS. I HAVEN'T TAKEN IT TO THE DEALERSHIP YET, BECAUSE IT IS NOT UNDER WARRANTY ANYMORE, AND ACCORDING TO THE STORIES THAT I HAVE READ, THEY WILL NOT DO ANYTHING ABOUT IT, EXCEPT CHARGE ME FOR A NEW ONE. I HONESTLY THINK THAT THERE SHOULD BE A FACTORY RECALL ON THIS PART, BECAUSE OF ME AND THE THOUSANDS OF PEOPLE THAT THIS HAS AFFECTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139148October 9, 2005
STEERING, EQUIPMENT
I DROVE AND PARKED THE 2004 FORD FOCUS ABOUT 40 MINS FROM MY HOME. ABOUT 2 HOURS LATER, I WENT TO GET IN MY CAR AND THE STEERING WHEEL WAS LOCKED. I INSERTED THE KEY AND IT WOULD NOT TURN. SEVERAL PEOPLE TRIED JIGGLING THE STEERING WHEEL, STEPPING ON THE BRAKE ALL TO NO AVAIL. I CALLED AAA AND FORD ROADSIDE AND WAS TOLD BY BOTH THAT IT WOULD NEED TO BE TOWED AND THAT THEY COULD DO NOTHING AT THIS TIME (SAT. EVENING/ SUN MORNING OF COLUMBUS DAY WEEKEND). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139161October 9, 2005
ENGINE AND ENGINE COOLING:ENGINE
THE CAR HESITATES WHILE AT SPEEDS ABOVE 40 MPH. APPEARS TO SHUT DOWN AND RESTART. THE CAR HAS BEEN BACK TO DEALER ON SEVERAL OCCASIONS AND NOT REPAIRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139163October 9, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
HAVING TROUBLE INSERTING MY KEY INTO THE IGNITION. ALSO, IGNITION SWITCH DOES NOT POP OUT WHEN KEY IS REMOVED UNTIL I PRESS IT IN WITH MY FINGER. MY BROTHER, WHO ALSO OWNS A 2000 FORD FOCUS HAS HAD HIS IGNITION SWITCH REPLACED TWICE FOR THE SAME PROBLEM. EXPECT TO PAY $250 AT THE DEALER TO HAVE IT FIXED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139078October 8, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE FRONT RIGHT COIL SPRING SNAPPED WITHOUT ANY WARNING OR PREVIOUS ISSUE INDICATING A PROBLEM. THE FAILURE RESULTED IN THE BREAKAGE OF THE RIGHT FRONT STRUT LEADING TO REPLACEMENT OF BOTH FRONT COIL SPRINGS AND STRUTS ON THE VEHICLE. I HAD THE EXACT SAME PART BREAK ON MY FORD WINDSTAR VAN BUT FORD DECLINES RESPONSIBILITY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139079October 8, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE FRONT RIGHT COIL SPRING SNAPPED WITHOUT ANY WARNING OR PREVIOUS ISSUE INDICATING A PROBLEM. THE FAILURE RESULTED IN THE BREAKAGE OF THE RIGHT FRONT STRUT LEADING TO REPLACEMENT OF BOTH FRONT COIL SPRINGS AND STRUTS ON THE VEHICLE. I HAD THE EXACT SAME PART BREAK ON MY FORD WINDSTAR VAN BUT FORD DECLINES RESPONSIBILITY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139115October 8, 2005
AIR BAGS
I WAS MAKING A LEFT TURN INTO A PARKING LOT OF A GAS STATION, MAYBE GOING 5 MPH. I RAN OVER A CURB WITH MY FRONT LEFT TIRE. IMMEDIATELY AFTER HITTING THE CURB, MY DRIVER SIDE AND PASSENGER AIRBAGS DEPLOYED, CAUSING MY WINDSHIELD TO SHATTER. THROUGH ALL OF THE SMOKE FROM THE AIRBAGS, I LOOKED DOWN TO SEE MY ARM HAD SUSTAINED A FIVE INCH BURN. SHORTLY THEREAFTER, I WAS TAKEN TO THE EMERGENCY ROOM AT A LOCAL HOSPITAL TO RECEIVE TREATMENT FOR THE BURN. I THEN HAD TO RETURN TO THE SAME HOSPITAL FOR CONTINUOUS TREATMENT OF THE 2ND DEGREE BURN EVERY OTHER DAY FOR A WHOLE WEEK. THE ESTIMATED DAMAGES TO THE CAR ARE $4500+. MY INSURANCE CLAIMS ADJUSTER WENT TO THE BODY SHOP LOT WHERE THE CAR WAS TOWED TO AFTER THE AIRBAG DEPLOYMENT THIS PAST WEEK (ON OCT. 4, 2005). THERE IS A CHARGE, OF COURSE FOR THE REPLACEMENT OF AIRBAGS AND INSTALLATION AND A CHARGE FOR A NEW WINDSHIELD. THAT IS THE ONLY DAMAGE THE CAR RECEIVED. THERE WAS NO DAMAGE AT ALL TO THE BODY, TIRES OR FRAME FROM RUNNING OVER THE CURB. I WAS UNDER THE IMPRESSION THAT IT TOOK MORE THAN 5 MPH AND RUNNING OVER A CURB TO MAKE THE AIRBAGS DEPLOY. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10138767October 6, 2005
AIR BAGS
DT: 2002 FORD FOCUS. THE CONSUMER STATED THE DIAGNOSTIC TEST FOUND THE THERMAL FUSE IN THE CONTROL MODULE FOR THE AIR BAG BLEW OUT, THIS WAS CAUSED BY THE CONSUMER HITTING A DEER ON SEPTEMBER 1, 2005. THE AIRBAGS DID NOT DEPLOY WHEN THIS OCCURRED, THE DEER HIT THE FRONT OF THE VEHICLE. THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY, BUT THERE WAS A WHITE SMOKE THAT CAME FROM THE DRIVER'S AREA, AROUND THE DASHBOARD. THE VEHICLE WAS THEN TAKEN TO THE BODY SHOP, AND THEY FOUND THE AIR BAG LIGHT WAS ON ,AND THE VEHICLE WAS THEN TAKEN TO THE DEALERSHIP. THERE WAS NO ONE INJURED WHEN THIS HAPPENED. A POLICE REPORT WAS TAKEN OVER THE PHONE WITH THE SHERIFF'S DEPARTMENT. THE DEALERSHIP DID NOT TELL THE CONSUMER WHAT THE SMOKE WAS THAT CAME OUT OF THE VEHICLE. THE CONSUMER STATED THE VEHICLE HAD NOT BEEN IN ANY ACCIDENT PRIOR TO THIS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10138937October 6, 2005
SUSPENSION:REAR, ENGINE AND ENGINE COOLING:ENGINE
1) REAR WHEEL BEARINGS.. BOTH NEEDED TO BE REPLACED ON CAR WITH LESS THAN 62,000 MILES. FORD SAID NOT THEIR PROBLEM. 2) THERMOSTAT HOUSING MADE OUT OF PLASTIC, NEEDS TO BE REPLACED DUE TO CRACKING (FORD KNOW ABOUT THIS PROBLEM WILL NOT DO A RECALL). ENGINE LIGHT COMES ON EVERY 3 MONTHS. WILL NEVER BUY ANOTHER FORD AGAIN. TIRED OF PUTTING MONEY INTO WHAT WE THOUGHT WAS GOING TO BE A GOOD CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138958October 6, 2005
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DT: CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING ON THE HIGHWAY THE CAR SHUT DOWN WITHOUT WARNING. NO PARTICULAR SPEED OR CIRCUMSTANCE. THIS INCIDENT HAPPENED SEVERAL TIMES ON INTERSTATE. WHILE GOING 70 TO 75 MPH. THE CAR SHUT DOWN, NO BATTERY, NO LIGHTS, AND IT WAS VERY HARD TO STEER. IT HAPPENED AT STOP SIGN OR AT SPEEDS OF 35 TO 45 MPH .AFTER PUTTING VEHICLE IN PARK THEN IN NEUTRAL OR PARK IT WILL START BACK UP. VEHICLE WAS TAKEN BACK TO DEALERSHIP 3 TIMES IN THE LAST 3 WEEKS. MECHANIC RECALIBRATED THE AUTOMATIC TRANSMISSION CONTROL MODULE (PCM) ,AND WAS TOLD IT WOULD BE OKAY. TOOK IT OFF THE DEALERSHIP AND WITHIN 10 MILES INCIDENT STARTED HAPPENING AGAIN. FLIGHT RECORDER WAS INSTALLED ON OCTOBER 6, 2005 WAS TOLD TO PUSH A BUTTON EVERY TIME THE VEHICLE SHUT OFF, BUT THE PROBLEM WAS THAT THERE WAS ELECTRICITY GOING TO ANYTHING TO MAKE THE FLIGHT RECORDER SHOW THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136380October 6, 2005
VISIBILITY:WINDSHIELD
DT: CONTACT STATED IN 3-03 WINDSHIELD CRACKED. HE TOOK VEHICLE TO DEALER AND HAD WINDSHIELD REPLACED. IT WAS STILL LEAKING, AND HE TOOK IT BACK AGAIN. THE DEALER REPLACED IT AGAIN. BUT, IT WAS STILL LEAKING. THE DEALER REPLACED IT A THIRD TIME. IT CONTINUED TO LEAK. IN 4-03 THE DEALER, WHERE THE CONTACT BOUGHT THE VEHICLE, SAID HE WOULD SEAL THE WINDSHIELD. A MONTH AGO, IT CRACKED AGAIN. HE TOOK VEHICLE TO ANOTHER DEALER, AND HE REPLACED THE WINDSHIELD. HOWEVER, THE PROBLEM RECURRED, AND THE DEALER SEALED IT TWICE. IT WAS STILL LEAKING. THE CONTACT BELIEVED THERE WAS DEFECT IN THE BODY OF THE VEHICLE. THE WATER LEAKED INTO THE DOME LIGHT, AND THE CONTACT WAS AFRAID THERE MIGHT BE AN ELECTRICAL FIRE. *AK THE WINDSHIELD WAS REPLACED AGAIN ON 9/18/2005 BUT ON 9/23/2005 THE CONSUMER NOTICED THAT IS WAS STILL LEAKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134349October 6, 2005
STRUCTURE, EXTERIOR LIGHTING:HEADLIGHTS
DT: 2005 FORD FOCUS. THE CONSUMER STATED THE GRILL AND HEADLIGHTS WERE OUT OF PLACE. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THEY WERE NOT SURE IF THEY WERE GOING TO ABLE TO FIX THE PROBLEM. THE DEALERSHIP MADE ADJUSTMENTS, BUT THE CONSUMER DIDN'T FEEL IT WAS PROPERLY CORRECTED. THE CONSUMER STATED ONLY ONE HALF OF THE HEADLIGHT ASSEMBLY WAS ABLE TO BE PUT IN COMPLIANCE. HE HAS BEEN TOLD THE RADIATOR SUPPORT PANEL WAS BUILT IN AN IMPROPER POSITION. FORD STATED THE VEHICLE WAS BUILT WITHIN TOLERANCE. IT SHOULD NOT AFFECT ANY SAFETY COMPONENTS. WHEN THE CONSUMER ASKED FOR THAT IN WRITING THEY WERE UNSURE OF THEMSELVES. *AK THE CONSUMER STATED THE HOOD SITS TOO LOW AT THE FENDER NEAR THE RIGHT A- PILLAR, THE CONSUMER STATED THERE WAS NO PROBLEM BEFORE THE VEHICLE WAS SERVICED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138676October 5, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
BATTERY CABLES WERE REPLACED UNDER RECALL 02V288000. NEW CABLES ONLY LASTED FOR 2 YEARS BEFORE CAR QUIT RUNNING AND THE CABLES NEEDED REPLACEMENT AGAIN. 2ND REPLACEMENT WAS NOT COVERED UNDER WARRANTY OR RECALL SO CONSUMER HAD TO REPLACE CABLES AT FORD DEALER FOR $250 (PARTS AND LABOR). CONSUMER FEELS THAT TWO YEARS OF LIFE ON BATTERY CABLES IS COMPLETELY UNACCEPTABLE. CAR IS NOW CONSIDERED SOMEWHAT UNRELIABLE DUE TO THE FACT THAT BATTERY CABLES ARE PRONE TO FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138714October 5, 2005
SUSPENSION:REAR
REAR TIRE CUPPING AND INNER EDGE WEAR FROM MISALIGNMENT OF WHEELS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138877October 5, 2005
ELECTRICAL SYSTEM:IGNITION
CONSUMER IGNITION CYLINDER WOULD NOT TURN. *TX THE CONSUMER STATED WHEN THE INCIDENT OCCURRED THE STEERING WHEEL WOULD LOCK UP AND EVERYTHING WOULD HAVE TO BE RE-CODED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138608October 5, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
1) MY IGNITION SWITCH BROKE 2) WOULD NOT TURN WHEN THE KEY WAS INSERTED 3) HAD A DEALER REPLACE THE IGNITION SWITCH. THE TECH ALSO MADE A COMMENT THAT, ON THIS MODEL, THEY ALL BROKE, AND FORD HAD MADE A BETTER SWITCH THAT WAS BEING USED IN THE REPLACEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138341October 3, 2005
ELECTRICAL SYSTEM:IGNITION
2000 IGNITION ISSUE - I CAN PLACE THE KEY IN THE IGNITION, HOWEVER I CAN NOT TURN THE VEHICLE OVER. I HAVE BEEN TOLD THAT MY IGNITION SWITCH WOULD HAVE TO BE REPLACED AT AN OVERWHELMING $350.00. FORD HAS BEEN AWARE OF THIS ISSUE AND HAS NOT DONE ANYTHING ABOUT IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138376October 3, 2005
AIR BAGS:FRONTAL
(1) AIRBAG WARNING LIGHT STARTED FLASHING ON FOR A LITTLE WHILE THEN GOING OUT A FEW DAYS BEFORE ACCIDENT. (2) IN STOP AND GO TRAFFIC, AIRBAGS DEPLOYED WITHOUT WARNING AND WITHOUT CAUSE IN TURN CAUSING ME TO RELEASE CLUTCH AND BUMP IN TO THE CAR IN FRONT OF ME. ADDITIONALLY AIRBAG CAUSED 2ND DEGREE BURNS ON MY LEFT WRIST AND SPRAINED KNUCKLES ON RIGHT HAND. (3) CAR IS CURRENTLY AT AUTOWAY FORD FOR EVALUATION/REPAIR. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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